Quotulatiousness

September 6, 2013

Yahoo goes out of its way to lose more long-term users

Filed under: Business, Media, Technology — Tags: , — Nicholas @ 08:11

I moderate a few special interest groups on Yahoo Groups, and I’m subscribed to a couple of dozen others. There’s nothing flashy or exciting about the service: it’s been relatively stable for years, with few changes or disruptions. For most users, this has been ideal. This week Yahoo not only introduced a new logo, they also tossed a stink bomb into the placid Yahoo Groups with a new user interface called “Neo”. They apparently rolled out the changes to a few groups last month, but most users and list owner/moderators hadn’t been given any notice that the change was coming. The Register‘s Kelly Fiveash on the diabolical scheme to annoy long-term users of Yahoo Groups:

‘WTF! MORONS!’ Yahoo! Groups! redesign! traumatises! users!
‘Vile, unfriendly interface’ attacked by world+dog. But format stays

Yahoo! has told thousands of users who are complaining about the Purple Palace’s pisspoor redesign of its Groups service that it will not be rolled back to the old format — despite a huge outcry.

The Marissa Mayer-run company revamped Yahoo! Groups last week, but it was immediately inundated with unhappy netizens who grumbled that the overhaul was glitchy, difficult to navigate and “severely degraded”.

In response, Yahoo! told its users:

    We deeply value how much you, our users, care about Yahoo! Groups … we launched our first update to the Groups experience in several years and while these changes are an important step to building a more modern Groups experience, we recognise that this is a considerable change.

    We are listening to all of the community feedback and we are actively measuring user feedback so we can continuously make improvements.

But the complaints have continued to flood in since Yahoo! made the tweak by changing its “classic” (read: ancient) interface to one dubbed “neo” that appeared to have been quickly spewed on to the interwebs with little testing before going live.

And — while the company claimed it was listening closely to its users about the new look Yahoo! Groups — it has ignored pleas from thousands of people who want it to reverse the update.

For users who access Yahoo Groups through the website, the new design has completely befuddled many, hiding functions (and even group names) and making it far more difficult to search for older posts (you reportedly have to search by message number: no other searches are supported). Even for those who only receive email updates, the Neo redesign included odd and sometimes completely unreadable email formatting, broken links, and other highly irritating issues.

This is the real problem with “free” services: when things go wrong, as a user of the service, you don’t have much leverage to complain or to get things fixed.

September 5, 2013

LCBO to offer expanded Ontario wine displays starting next week

Filed under: Business, Cancon, Law, Wine — Tags: , , — Nicholas @ 10:57

Sounds like a reasonable thing, doesn’t it? The LCBO is the primary distribution channel for all Ontario wine, so making the best of the province’s wines more accessible is a good thing, yes? Well, sorta, as Michael Pinkus explains:

The LCBO must think we’re all stupid … that or they are run by a bunch of nincompoops – or maybe it’s a combination of both. On September 12, 2013 the Ontario wineries are finally going to see the fruits of their labours sold in special, larger and more prominent sections in some LCBO locations. Now if you were running the LCBO (more apropos to say: if you ran the circus), but if you ran the LCBO and you had some extra money kicking around and deemed it time to (finally) help Ontario wineries, show pride in the wines this province makes, and get the word out that Ontario is making world class wines, where would you put those new locations?

I asked my wife, an American, who can’t seem to grasp the concept of the LCBO, that very same question: “if you were opening up new sections within existing LCBO stores to promote Ontario wines where would you put them?” Her answer was immediately, “Toronto, it’s a no-brainer,” she said, “why where are they putting them?”

London, Ottawa, Kingston and Kitchener also all come to mind as potential locations for these new “boutiques” before the three locations the LCBO has chosen: Niagara Falls, St. Catharines and, you guessed it, Windsor; if they added Belleville to the mix they’d really hit the quad-fecta – but I shouldn’t give them any ideas – who knows, maybe that’s already in the works.

Why these locations matter is because they are smack dab in the heart of wine county; where wine already exists. There the locals have access to drive to their favourite wineries to buy their wine. As we all should know by now the LCBO can’t have you shopping at the competition, can they? Not when their unwritten mandate is to rule the province with an iron fist where booze is concerned … big sister Wynne doesn’t want to take her eye off the bottle, not for a second. Why you might ask would the LCBO put their stores in these locations? Think about it this way: when Wal-Mart comes to town where do they park their stores? Right next to the Canadian Tires and the Zellers locations (or as close as possible anyway) – they want to take on the competition directly. The LCBO is placing these new expanded Ontario sections in St. Catharines, Niagara Falls and Windsor – I trust you see the similarity.

Ace on the breakfast cereal of losers

Filed under: Business, Food, Humour, USA — Tags: , — Nicholas @ 10:38

Jon, my former virtual landlord, sent a link to this little essay by AoSHQ‘s head curmudgeon:

Apple Jacks was for winners. Kaboom was the cereal of The Defeated

Apple Jacks was for winners.
Kaboom was the cereal of The Defeated

I mean, look at this box. Who is that box for? Who is the intended demographic here?

People who are coming up in the world? People who are upwardly mobile?

No. Kaboom was for people — children, I mean — who had decided to give up on life. And it’s a sad thing for a six year old to have already thrown in the towel and said, “Ah well. The hopes and dreams of kindergarten are ultimately exposed as so much folly. Give me the Kaboom, Ma. I’m ready to settle.”

Because that’s all such a cereal is fit for, those who settle, who accept, those who lower their gaze in defeat and shame. This, this horrid Clown Cereal that looks like it’s some kind of weird generic brand but it’s actually marketed by General Mills. I suppose this was General Mills’ attempt to tap the “downscale demographic” in six-year-olds.

[…]

And look at that box. Look at the colors. They’re horrible. And this was not a color scheme that was in vogue back in the day, either. No, among all the other breakfast cereals, Kaboom stood out as a cereal where the manufacturers simply were not even trying, because they wanted to appeal to children who had already decided that Track 3 in reading class was probably a bridge too far and not really worth the effort.

It’s like they gave a bunch of crayons and construction paper to illiterate hobos and said, “Do your best. Or your worst. We don’t care. We’re aiming for the dregs of second grade. Try to include a clown. Or don’t. It really won’t matter either way.”

And the cereal was not even good. You would think that if you’re selling this abortion of a breakfast cereal to the primary school underclass — the emerging nihilistic YOLO demographic — you would at least load it up with sugar because, who cares, the sort of kids who eat Kaboom know they’re going to die young anyway. They have no illusions. But you’d be wrong. Actually Kaboom was not very sweet at all.

I think they decided to skimp on sugar so they could put extra sugar on the more upscale cereals like Frosted Flakes and Frosted Mini-Wheats.

It was mostly just… oats.

You know: Like what they feed to the animals.

It’s like James Lileks and Eeyore got together for a downer binge…

September 4, 2013

Corporations are (legally) people

Filed under: Business, History, Law, USA — Tags: , — Nicholas @ 16:26

At Not Quite Noahpinion, Josiah Neeley explains why the legal notion of corporate personhood was actually intended as consumer protection:

Contrary to popular impression, corporate personhood did not start with Citizens United. In fact, corporate personhood dates back to the old English common law, where it was originally conceived as a consumer protection measure.

Suppose I buy meat from a butcher and it makes me sick. I might wish to sue the butcher for damages. But suppose that I bought the meat not from an individual butcher but from Acme Meat, Inc. It was a central doctrine of the common law that only persons could sue or be sued, own property, or make legally binding contracts. So if a corporation is not a person, I am out of luck. The response to this was to treat corporations as legal persons, who could sue or be sued, make and enforce contracts, buy, sell, and hold property, and so on.

Of course, courts could have granted corporations all the same rights, abilities and duties without calling them persons. But this would have been merely a semantic difference. Once a society decides to have corporations, it has to grant them something along the lines of legal personhood if for no other reason than to protect those who deal with it.

Likewise, once a society decides to grant corporations the right to own property, it is absurd to deny them constitutional protections. The New York Times, the AFL-CIO, and the Sierra Club are all corporations. But it would be ridiculous if the government tried to use those organizations’ corporate status as a justification for regulating the editorial position of the New York Times, or controlling the advocacy position of the Sierra Club or the AFL-CIO.

[…]

More than 150 years ago Alexis de Tocqueville noted in his Democracy in America that the genius of the American political tradition lay in what he called associations but what in today’s terminology we would call corporations. In Europe, to advance some political, social, or economic cause required some wealthy patron. In America, by contrary, groups of people who individually might not have had deep pockets could come together and pool their resources by founding an organization to advance the cause.

Far from being a tool of repression, corporations advanced the interests of democracy and equality by allowing the little guy to organize to accomplish what otherwise could only be achieved by the very rich. Ending corporate personhood would not stop billionaire individuals like the Koch brothers or George Soros from using their wealth to affect the political process, but it would hamper small grass roots organizations which choose to use the corporate form. Ultimately, the long tradition of corporate personhood represents not a threat to democracy, but a support of it.

September 3, 2013

Microsoft buys Finland

Filed under: Business, Europe, Technology — Tags: , , — Nicholas @ 08:16

Oh, sorry, I misread the headline … it should say “Microsoft buys Finland’s tech sector“:

Microsoft has agreed a deal to buy Nokia’s mobile phone business for 5.4bn euros ($7.2bn; £4.6bn).

Nokia will also license its patents and mapping services to Microsoft. Nokia shares jumped 45% on news of the deal.

The purchase is set to be completed in early 2014, when about 32,000 Nokia employees will transfer to Microsoft.

While Nokia has struggled against competition from Samsung and Apple, Microsoft has been criticised for being slow into the mobile market.

Describing the deal as a “big, bold step forward”, Microsoft chief executive Steve Ballmer told the BBC that his company was in the process of transforming itself from one that “was known for software and PCs, to a company that focuses on devices and services”.

“We’ve done a lot of great work in the two-and-a-half years that we’ve been in partnership with Nokia, going literally from no phones to 7.4 million smart Windows phones in the last quarter that was reported,” he said.

But he admitted: “We have more work to do to expand the range of applications on our product.”

I guess we can now retire the “Microsoft is buying RIM Blackberry” rumours…

September 2, 2013

Slate on the gender wage gap

Filed under: Business, Economics — Tags: , , , — Nicholas @ 08:56

Hanna Rosin debunks the meme that “women only get paid 77 cents for every dollar earned by men doing the same job”:

The official Bureau of Labor Department statistics show that the median earnings of full-time female workers is 77 percent of the median earnings of full-time male workers. But that is very different than “77 cents on the dollar for doing the same work as men.” The latter gives the impression that a man and a woman standing next to each other doing the same job for the same number of hours get paid different salaries. That’s not at all the case. “Full time” officially means 35 hours, but men work more hours than women. That’s the first problem: We could be comparing men working 40 hours to women working 35.

How to get a more accurate measure? First, instead of comparing annual wages, start by comparing average weekly wages. This is considered a slightly more accurate measure because it eliminates variables like time off during the year or annual bonuses (and yes, men get higher bonuses, but let’s shelve that for a moment in our quest for a pure wage gap number). By this measure, women earn 81 percent of what men earn, although it varies widely by race. African-American women, for example, earn 94 percent of what African-American men earn in a typical week. Then, when you restrict the comparison to men and women working 40 hours a week, the gap narrows to 87 percent.

[…]

Goldin and Lawrence Katz have done about as close to an apples-to-apples comparison of men’s and women’s wages as exists. (They talk about it here in a Freakonomics discussion.) They tracked male and female MBAs graduating from the University of Chicago from 1990 to 2006. First they controlled for previous job experience, GPA, chosen profession, business-school course and job title. Right out of school, they found only a tiny differential in salary between men and women, which might be because of a little bit of lingering discrimination or because women are worse at negotiating starting salaries. But 10 to 15 years later, the gap widens to 40 percent, almost all of which is due to career interruptions and fewer hours. The gap is even wider for women business school graduates who marry very high earners. (Note: Never marry a rich man).

I’ve posted similar articles on this topic before: August, 2012, June 2012, and July 2010.

August 30, 2013

A profitable way to deal with annoying calls

Filed under: Britain, Business — Tags: , — Nicholas @ 09:01

At the BBC News website, Joe Kent profiles today’s hero in the ongoing battle against annoying telephone solicitations:

A man targeted by marketing companies is making money from cold calls with his own higher-rate phone number.

In November 2011 Lee Beaumont paid £10 plus VAT to set up his personal 0871 line — so to call him now costs 10p, from which he receives 7p.

The Leeds businessman told BBC Radio 4’s You and Yours programme that the line had so far made £300.

Phone Pay Plus, which regulates premium numbers, said it strongly discouraged people from adopting the idea.

Mr Beaumont came up with the plan when he grew sick of calls offering to help him reclaim payment protection insurance (PPI), or install solar panels.

He said: “I don’t use my normal Leeds number for anyone but my friends and family.”

Once he had set up the 0871 line, every time a bank, gas or electricity supplier asked him for his details online, he submitted it as his contact number.

He added he was “very honest” and the companies did ask why he had a such a number.

He told the programme he replied: “Because I’m getting annoyed with PPI phone calls when I’m trying to watch Coronation Street so I’d rather make 10p a minute.”

He said almost all of the companies he dealt with were happy to use it and if they refused he asked them to email.

August 29, 2013

The new Swiss model of prostitution

Filed under: Business, Europe, Law — Tags: , — Nicholas @ 08:25

I think it’s impossible to stamp out prostitution, so making it legal and (hopefully) safer for the sex workers is a good idea. Switzerland seems to agree, although they’re going about it in an odd way:

Zurich’s new drive-in brothels opened earlier this week and they already raised a few eyebrows.

Across Europe there does seem to be a growing trend for sex drive-ins, however, with a widespread belief that it gets prostitution off the streets and into a safer environment, with similar schemes in Germany, Italy, Belgium and the Netherlands.

One of the most unusual aspects of the Zurich brothel — which are being referred to as “sex boxes” in Swiss media — are the signs being used at the facility, which cater both to Switzerland’s multilingual society (four official languages) and perhaps an odd sense of humor.

Rather than posting verbose signs in all four official languages (French, German, Italian, and Romansh), they’re using rather amusing “international” pictograms:

We’ve done our best to translate (going right to left then working down):

  • Swiss drive-in brothel signsNo one under the age of eighteen.
  • Only cars can use the facility — no motorbikes, people on foot, or bicycles.
  • Just one client at a time.
  • Use the facilities provided, not the outdoor space.
  • Again, do not use the outdoor space.
  • Do not go off facility grounds
  • Throw away your trash.
  • No photography, filming, or recording (or singing, perhaps).

August 28, 2013

Megan McArdle on why Wal-Mart can’t pay like Costco

Filed under: Business, Economics, USA — Tags: , , , — Nicholas @ 08:14

TL;DR – it’s not because they’re Dickensian monsters.

I wrote about this last spring in regard to Wal-Mart and Costco. Upper-middle-class people who live in urban areas — which is to say, the sort of people who tend to write about the wage differential between the two stores — tend to think of them as close substitutes, because they’re both giant stores where you occasionally go to buy something more cheaply than you can in a neighborhood grocery or hardware store. However, for most of Wal-Mart’s customer base, that’s where the resemblance ends. Costco really is a store where affluent, high-socioeconomic status households occasionally buy huge quantities of goods on the cheap: That’s Costco’s business strategy (which is why its stores are pretty much found in affluent near-in suburbs). Wal-Mart, however, is mostly a store where low-income people do their everyday shopping.

[…]

In other words, Trader Joe’s and Costco are the specialty grocer and warehouse club for an affluent, educated college demographic. They woo this crowd with a stripped-down array of high quality stock-keeping units, and high-quality customer service. The high wages produce the high levels of customer service, and the small number of products are what allow them to pay the high wages. Fewer products to handle (and restock) lowers the labor intensity of your operation. In the case of Trader Joe’s, it also dramatically decreases the amount of space you need for your supermarket … which in turn is why their revenue per square foot is so high. (Costco solves this problem by leaving the stuff on pallets, so that you can be your own stockboy).

Both these strategies work in part because very few people expect to do all their shopping at Trader Joe’s, and no one expects to do all their shopping at Costco. They don’t need to be comprehensive. Supermarkets, and Wal-Mart, have to devote a lot of shelf space, and labor, to products that don’t turn over that often.

[…]

That’s not the only reason that the Trader Joe’s/Costco model wouldn’t work for Wal-Mart. For one thing, it’s no accident that the high-wage favorites cited by activists tend to serve the affluent; lower income households can’t afford to pay extra for top-notch service. If it really matters to you whether you pay 50 cents a loaf less for generic bread, you’re not going to go to the specialty store where the organic produce is super-cheap and the clerk gave a cookie to your kid. Every time I write about Wal-Mart (or McDonald’s, or [insert store here]), several people will e-mail, or tweet, or come into the comments to say they’d be happy to pay 25 percent more for their Big Mac or their Wal-Mart goods if it means that the workers are well paid. I have taken to asking them how often they go to Wal-Mart or McDonald’s. So far, no one has reported going as often as once a week; the modal answer is a sudden disappearance from the conversation. If I had to guess, I’d estimate that most of the people making such statements go to Wal-Mart or McDonald’s only on road trips.

August 26, 2013

A small note from the hand tool trade

Filed under: Business, Tools, USA — Tags: , , — Nicholas @ 08:02

In a discussion of the plight of Sears in the major appliance market, Coyote Blog mentions an earlier Sears mis-step in a different market:

Oddly, I witnessed a similar Sears private label fracas when I worked for Emerson Electric over a decade ago. For years and years, Emerson (not the folks who make the cheap radios and TVs) manufactured many of the Sears Craftsman hand tools and power tools. Sears got tough one year, and negotiated a better deal of some sort with someone else, and an entire division of Emerson saw its sales basically going to zero. So Emerson bought a bunch of orange paint and plastic, went to Home Depot, and cut a deal for a private label tool line at Home Depot (Emerson separately owns the Rigid tool company, so a lot of the items were branded Rigid). Emerson ended up in potentially better shape (I did not stay long enough to see how it turned out), partnered with a growing rather than a declining franchise.

August 22, 2013

QotD: Politicians and the world of real jobs

Filed under: Business, Humour, Politics, Quotations — Tags: , — Nicholas @ 00:01

Whenever I hear a politician or pundit talk about a modern economy like they understand it well enough to run it, I want to burst out laughing, or cry, or both. If you can’t even keep pictures of your dick off the Intertunnel during an election cycle, I imagine being Emperor of the Economic and Social Universe is probably well above your abilities. Politicians have to take tours of factories because to them, everything and everybody in a factory might as well be alchemy performed by men from Jupiter.

“Sippican Cottage”, “Mene, Mene, Tekel, Upharsin” Sippican Cottage, 2013-08-21.

August 21, 2013

Ottawa deploys drone to … chase away geese

Filed under: Business, Cancon, Technology — Tags: , — Nicholas @ 08:48

Not every drone carries missiles:

Fed up with geese fouling the grass and water at its Petrie Island beaches, the city government is calling in drone strikes.

It’s proving amazingly effective, said Orléans Coun. Bob Monette. The place used to be haunted by as many as 140 geese, which can eat several pounds of grass in a day and poop out nearly as much in waste.

“Now we’re down to anywhere from 15 to 20 on a daily basis,” Monette said. The weapon the city’s deployed is a “hexcopter,” a remote-controlled chopper with rotors that can hover, soar, circle and — most importantly — scoot along just above the ground, scaring the bejesus out of dozing geese. It’s operated by contractor Steve Wambolt, a former IT worker who launched his own business after one too many layoffs.

“When he takes it out, they put their backs up straight and they’re watching,” Monette said. “When he starts it and it goes up off the ground, they sort of walk into a formation, and as soon as it starts moving, they all take off and they don’t come back until the next day.”

Wambolt starts buzzing the geese at about 4 a.m. The drone also works on seagulls, though they’re a bit braver and have to be harassed almost constantly to keep them away. Both sorts of birds can be territorial and nasty to beachgoers. Their droppings also feed bacteria in the water, which can make swimming dangerous.

Update: Reason.tv attended a recent gathering of civilian drone manufacturers and users:

When you hear the word drone you may immediately think of bombs being dropped in the Middle East or the surveillance of citizens here in the United States, but engineers and aviation geeks have wondered for decades if unmanned flight might solve a few of our world’s problems or just make our lives a little easier.

Over 30 years ago, science magazines wondered if drones would “sniff out pollution,” or, “make pilots obsolete,” and engineers are saying that those ideas may be possible now.

“The technology has reached a point where it can be very inexpensive to buy [unmanned aerial system technology],” says John Villasenor, an engineer at UCLA and a senior fellow at the Brookings Institution. Villasenor says that advances in GPS, airframe design, and flight control methods have made unmanned flight available to pretty much anyone.

As a part of the FAA’s re-authorization of funds in February 2012, Congress passed a bill that included the integration of unmanned aircraft into U.S. airspace. First for public entities like law enforcement or fire fighters and second for civilians like farmers or filmmakers with full integration by 2015. In July, the FAA approved two drones for commercial use which could fly as early as 2013.

August 20, 2013

Another reason to stick with printed books – “undownloading”

Filed under: Books, Business, Law, Media, Technology — Tags: , , — Nicholas @ 10:22

At Techdirt, Glyn Moody has another word you need to know about those convenient ebooks you’ve been adding to your reader:

So, it seems that ebook users need to add a new word to their vocabulary: “undownloading” — what happens when you leave the authorized zone in which you may read the ebooks you paid for, and cross into the digital badlands where they are taken away like illicit items at customs. If you are lucky, you will get them back when you return to your home patch — by un-undownloading them.

What makes this tale particularly noteworthy is the way it brings together a host of really bad ideas that the publishing and distribution industries insist on deploying. There’s DRM that means you can’t make backups; there’s the country-specific usage that tries to impose physical geography on your digital ebooks; and there’s the update that spies on you and your system before deciding unilaterally to take away functionality by “undownloading” your ebooks. And copyright maximalists wonder why people turn to unauthorized downloads….

I have dozens of books stashed away on my iPhone … but they’re all public domain works. I doubt I’ll be adding any DRM-afflicted items to my library any time soon.

Everything Is A Remix

Filed under: Business, Law, Liberty, Media, Technology — Tags: , , , — Nicholas @ 10:09

Remixing is a folk art but the techniques are the same ones used at any level of creation: copy, transform, and combine. You could even say that everything is a remix.

H/T to American Digest for the link.

August 13, 2013

Apple – dead fruit walking, says Larry Ellison

Filed under: Business, Technology — Tags: , , — Nicholas @ 10:27

At The Register, Jasper Hamill reports on the latest oracular pronunciamento from Larry Ellison:

Oracle supremo Larry Ellison has told Apple that it doesn’t stand a chance of success without Steve Jobs at the helm.

In an interview with CBS, the multibillionaire performed a bizarre dance routine meant to illustrate what chance Apple has in the post-Jobs era. Just like the oracles of old, Ellison’s predictions take a bit of interpretation.

The Oracle was asked what he thought of Jobs, to which he replied: “He was brilliant, he was our Edison, he was our Picasso. He was an incredible inventor.”

But then came a question about how the fruity firm is likely to fare without their godhead on the throne.

“Well, we already know,” Ellison said, before embarking upon a simple piece of interpretive dance to illustrate his thoughts.

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