Quotulatiousness

January 15, 2024

Grave Error

Filed under: Books, Cancon, History, Media, Politics — Tags: , , , — Nicholas @ 03:00

In the latest SHuSH newsletter, Ken Whyte calls our attention to an important book on a major Canadian topic … that has been ignored by the Canadian media establishment (as one would expect if it contravenes the official narrative):

Have you read Grave Error? Have you seen it on the shelves in your local bookstore? At the library, perhaps? Did you notice coverage of it in the Globe or hear someone talking about it on CBC?

I’d bet ninety-eight out of a hundred SHuSH readers would answer “no” to all those questions.

The full title of the book is Grave Error: How the Media Misled Us (and the Truth About Residential Schools). Its authors are former University of Calgary political scientist and Harper aide Tom Flanagan and Chris Champion, editor of the Dorchester Review. The book takes strong exception to commentary by media, politicians, and Indigenous leaders on the subject of unmarked graves at a former Kamloops Indian Residential School. I first noticed it over the holidays, several weeks after publication, when it was the overall #1 bestseller on Amazon.

It’s not easy to become the top-selling book on Amazon. You’re competing against Colleen Hoover and Prince Harry and the entire world of books, published and self-published. Grave Error was the only Canadian book, fiction or nonfiction, in Amazon’s top fifty when I came across it. It’s rare to see more than two or three Canadian books in Amazon’s top fifty at any given time.

You won’t have noticed Grave Error in your local bookstore because Amazon is the only outlet that’s selling the book. You won’t have seen coverage of it because no mainstream Canadian media outlet has paid attention to it. Nor does any public library stock it. It has not appeared on any conventional bestseller list, although it has to be a Canadian bestseller — Amazon sells well over half of all books in Canada. Most Amazon sales don’t register on our bestseller lists because Amazon doesn’t cooperate with the organizations that produce the lists.

Grave Error is published by True North, a conservative news website and public policy organization. It is run by Candace Malcolm, who founded True North with her husband, Kaz Nejatian, a former Jason Kenney staffer, now COO of Spotify. It’s published a half dozen hits in recent years, several written by Malcolm herself.

September 17, 2023

Why Indigo’s struggles are far from over

Filed under: Books, Business, Cancon — Tags: , , , , — Nicholas @ 03:00

Following up from last week, in this week’s SHuSH newsletter Ken Whyte explains why Indigo went in the direction it chose and why it seemed like the thing to do at that time:

“Indigo Books and Music” by Open Grid Scheduler / Grid Engine is licensed under CC0 1.0

Bookselling is a difficult business and it’s been especially difficult over the last twenty years. The Internet captured a lot of the used book business and shifted it online. Amazon captured a lot of the new book business and shifted it online (and bought Abebooks.com, one of the largest used book sites).

Former Indigo CEO Heather Reisman tried and failed to convince the federal government to keep Amazon south of the border back around 2002. She went so far as to sue the feds on the grounds that Amazon, as a cultural entity, was not majority-owned by Canadians and therefore operating in contravention of the Investment Canada Act. The suit went nowhere because Amazon then had no physical presence in Canada; it operated primarily through Canada Post. By the time Amazon did announce its intention to build a warehouse north of the border, early in 2010, the government had given up enforcing the Investment Canada Act. It was happy to have Amazon create new jobs.

It was when Amazon opened its Canadian warehouse that Heather began backing Indigo out of the book business. She cursed Amazon for its anticompetitive practices, not least its habit of selling books below cost to destroy competitors, and adopted the term “cultural department store” as a pivot from bookstores.

I’ve made it clear in newsletter after newsletter that I don’t like the direction Heather took Indigo but it’s only fair to look back at prevailing circumstances in 2010 and wonder if she really had a choice.

I’m sure she had stacks of research and hordes of people telling her that abandoning books was the only move. Attempting to compete with Amazon’s enormous scale and superior logistics would have struck many as a fool’s errand. Amazon would always have the largest selection, the best price, and the fastest delivery.

There was also a widespread belief that print was dead. E-books, e-readers, and tablets were the future, along with the “one very, very, very large single text“. Global e-reader sales were growing like this:

They were expected to keep growing. So were sales of e-books. In 2012, the Financial Post quoted data from Indigo predicting that e-books would capture 50 percent of the market in five years.

So, having played the Canadian Nationalist card and discovering that the government was willing to bluster but not to meaningfully act, Heather Reisman took the advice of her consultants and diversified away from books and into all the utter crap that currently befoul at least half of the retail space in every Indigo store. After all, the big box bookstores in the United States were clearly failing in the face of Amazon, with Borders filing for bankruptcy and Barnes & Noble staggering in the same direction. From 1999 to 2019, fully half of all the bookstores in the country disappeared.

The story isn’t as bleak as it looked in 2019, as Barnes & Noble is staging quite a comeback by concentrating on the book business. It’s a radical move, but Indigo could do far worse than cooking up a maple-flavoured version of the Barnes & Noble strategy. It might fail, but they’ll definitely fail if they keep on pretending to be a department gift store that also has a few books.

January 14, 2023

More on the Barnes & Noble turnaround

Filed under: Books, Business, USA — Tags: , , , — Nicholas @ 05:00

In the latest SHuSH newsletter, Ken Whyte looks at the Barnes & Noble recovery story (discussed a couple of weeks back):

“Barnes & Noble Book Store” by JeepersMedia is licensed under CC BY 2.0 .

Back in 2018, the bookselling chain was losing $18 million a year. It had just fired 1,800 full-time employees. About 150 stores had been closed, leaving the company with 600. It had lost its fourth CEO in five years, this one to a sexual-harassment charge. The firm’s big digital initiative, the Nook e-reader, was a flop. The share price was down 80 percent.

Not only was the business failing: it was demoralized. As the writer Ted Gioia noted in a recent newsletter, B&N had lost faith in the public’s willingness to buy books from anyone but Amazon. Its leadership “shifted a huge portion of its floorspace to peddling toys, greeting cards, calendars, and various tchotchkes”. It doubled down on in-store cafes and even tried launching freestanding Barnes & Noble restaurants.

Just when it seemed B&N was certain to follow the path of its former competitor, the Borders chain, which closed in 2011, it was purchased for $638 million (US) by Elliott Advisors, a hedge fund.

SHuSH has been skeptical about the record of hedge funds in the cultural space. We are also skeptical of hedge funds in the retail space where they have a well-established record of buying chains, slashing costs, and driving them into the ground: Sears, Toys R Us, Payless Shoes, Radio Shack, Aeropostale, Sports Authority, etc.

Elliott Advisors is an exception.

The UK based-firm has a demonstrated commitment to bookselling (at least in the medium term — more on this later). It bought the Waterstones chain in 2018. Waterstones and its 283 stores had been rescued from near-bankruptcy in 2011 by lifelong bookseller James Daunt and a Russian backer. Elliott kept Daunt at the helm and a year later bought Barnes & Noble and added this second chain to his responsibilities.

Daunt acknowledged that Barnes & Noble was in rough shape when acquired by Elliott. Its stores were “crucifyingly boring”. But he was confident the chain could be turned around. There was no template or magic ingredient, he said. It was a simple matter of “running really nice bookshops”. To that end, he gives his stores unusual autonomy to develop their own personalities and tailor their stock to the interests of their communities.

Barnes & Noble stores have since dropped most of their crap: they no longer look like big-box flea markets. They’ve quit accepting payments from the major publishers to put their books on display, a practice that brought B&N revenue but left publishers in charge of what customers saw when they walked into stores. Local managers now decide how their books are presented based on what they think will appeal to their customers.

The company used the COVID lockdown to freshen up its dowdy stores. Managers were instructed to take every single book off the shelves and “weed out the rubbish”. Walls were painted, aged carpet replaced, furnishings upgraded. The result is a much improved browsing experience. Readers like to browse.

There were hard decisions, too. Daunt cut the B&N head office staff in half and shed about 5,000 of 30,000 employees.

All in all, it worked. Last spring, The New York Times reported that sales were up and costs were down at Barnes & Noble and that “the same people who for decades saw the superchain as a supervillain are celebrating its success. In the past, the book-selling empire, with 600 outposts across all 50 states, was seen by many readers, writers and book lovers as strong-arming publishers and gobbling up independent stores in its quest for market share … Today, virtually the entire publishing industry is rooting for Barnes & Noble — including most independent booksellers. Its unique role in the book ecosystem, where it helps readers discover new titles and publishers stay invested in physical stores, makes it an essential anchor in a world upended by online sales and a much larger player: Amazon.”

There are not a lot of reliable financial numbers available on Barnes & Noble because it is no longer a public company, but it reports that its 2021 sales in were up 3 percent over pre-pandemic times. Most importantly, sales of books were up 14 percent.

December 30, 2022

Barnes & Noble used to be like an even more boring Indigo … but they’ve been turned around

Filed under: Books, Business, USA — Tags: , , , , — Nicholas @ 05:00

Back when my job required more travel, one of the things I used to look forward to was visiting US bookstores, as they always had a wider and more interesting stock than our staid Canadian equivalents. Over time, the interesting local bookstores got harder and harder to find as the big box stores like Borders and Barnes & Noble took over much of their customer base. Of the two, I much preferred going into a Borders store, as they had better stock than B&N and the staff seemed friendlier and (generally) more helpful to clueless foreigners like me. Borders went under around the same time my business travels to the US tapered off and it looked like it was only a matter of time for B&N to follow it into bankruptcy. Even if it struggled on, surely the pandemic killed off what Amazon left behind? Ted Gioia says not so fast:

“Barnes & Noble Book Store” by JeepersMedia is licensed under CC BY 2.0 .

But Barnes & Noble is flourishing. After a long decline, the company is profitable and growing again — and last week announced plans to open 30 new stores. In some instances, they are taking over locations where Amazon tried (and failed) to operate bookstores.

Amazon seems invincible. So the idea that Barnes & Noble can succeed where its much larger competitor failed is hard to believe. But the turnaround at B&N is real. In many instances they have already re-opened in locations where they previously shut down.

Barnes & Noble tried exactly the same sort of “re-imagining” of their stores that Canada’s Indigo chain is currently floundering with: cutting back on the floorspace devoted to books in favour of throw cushions, candles, decorations, bath salts, scarfs and towels. It worked just as badly for B&N as it is working for Indigo: it chases out the primary customer base (book-buyers) in favour of bored people looking to waste away an hour or two just browsing tchotchkes. (And if you can find an Indigo staff member to ask about a particular book, they almost always assure you that you can find it on their website, which I’m sure helps bring more people into the store …) In desperation, B&N looked to expand into a very different market:

… in a bizarre strategic move, the company decided to launch freestanding restaurants under the name Barnes & Noble Kitchen — no books, just meals. But this was another disaster.

The company chairman Leonard Riggio eventually admitted, in September 2018, that running a restaurant is “a lot harder than you think it is … The bottom line is awful.”

Given the incredibly short and profitless life of most start-up restaurants, that really does qualify as a “No shit, Sherlock” moment. So how did Barnes & Noble turn things around?

It’s amazing how much difference a new boss can make.

I’ve seen that firsthand so many times. I now have a rule of thumb: “There is no substitute for good decisions at the top — and no remedy for stupid ones.”

It’s really that simple. When the CEO makes foolish blunders, all the wisdom and hard work of everyone else in the company is insufficient to compensate. You only fix these problems by starting at the top.

In the case of Barnes & Noble, the new boss was named James Daunt. And he had already turned around Waterstones, a struggling book retailing chain in Britain.

Bringing in fresh blood can be a life-saver for a business, but we also have that expression about deck chairs on the Titanic in common business parlance, so just being “new” isn’t enough … new leaders must also bring new approaches and fresh ideas:

But the most amazing thing Daunt did at Waterstones was this: He refused to take any promotional money from publishers.

This seemed stark raving mad. But Daunt had a reason. Publishers give you promotional money in exchange for purchase commitments and prominent placement — but once you take the cash, you’ve made your deal with the devil. You now must put stacks of the promoted books in the most visible parts of the store, and sell them like they’re the holy script of some new cure-all creed.

Those promoted books are the first things you see when you walk by the window. They welcome you when you step inside the front door. They wink at you again next to the checkout counter.

Leaked emails show ridiculous deals. Publishers give discounts and thousands of dollars in marketing support, but the store must buy a boatload of copies — even if the book sucks and demand is weak — and push them as aggressively as possible.

Publishers do this in order to force-feed a book on to the bestseller list, using the brute force of marketing money to drive sales. If you flog that bad boy ruthlessly enough, it might compensate for the inferiority of the book itself. Booksellers, for their part, sweep up the promo cash, and maybe even get a discount that allows them to under-price Amazon.

Everybody wins. Except maybe the reader.

Daunt refused to play this game. He wanted to put the best books in the window. He wanted to display the most exciting books by the front door. Even more amazing, he let the people working in the stores make these decisions.

This is James Daunt’s super power: He loves books.

“Staff are now in control of their own shops”, he explained. “Hopefully they’re enjoying their work more. They’re creating something very different in each store.”

This crazy strategy proved so successful at Waterstones, that returns fell almost to zero — 97% of the books placed on the shelves were purchased by customers. That’s an amazing figure in the book business.

On the basis of this success, Daunt was put in charge of Barnes & Noble in August 2019. But could he really bring that dinosaur, on the brink of extinction, back to life?

November 26, 2022

Indigo vastly prefers selling pillows, candles, and tchotchkes of all kinds rather than – ugh! – books

Filed under: Books, Business, Cancon — Tags: , , , , — Nicholas @ 05:00

In the latest SHuSH newsletter, Ken Whyte explains why it’s becoming harder and harder to find actual books in Canada’s biggest bookstore chain … because they no longer want to be a bookstore chain:

“Indigo Books and Music” by Open Grid Scheduler / Grid Engine is licensed under CC0 1.0

We need to talk about Indigo. As you know, it’s Canada’s biggest bookstore chain, with 88 superstores and 85 small-format stores. It sells well over half the books that are bought in stores in Canada, with Walmart, Costco, and independent bookstores accounting for most of the rest.

One problem with Indigo is that it’s failing. The other problem is that it’s abandoning bookselling. Yes, that sounds like a Woody Allen joke, but it’s not funny from a publishing perspective. We depend on Indigo.

The company’s finances have been ugly for some time. It lost $37 million in 2019, $185 million in 2020, and $57 million in 2021. Things looked somewhat better in 2022 with a $3 million profit, but the first two quarters of 2023 are now in the books (it has a March 28 year end) and Indigo has already dropped $41.3 million.

[…]

Indigo hasn’t come right out and said we’re through with books. It can’t, given that Heather [Reisman] has spent the last twenty-five years building herself up as the queen of reading in Canada. Also, the Indigo brand is still associated with books in most people’s minds and that won’t change overnight no matter how many cheeseboards it stocks. So Heather talks about a gradual, natural transition: “We built a wonderful connection with our customers in the book business. Then, organically, certain products became less relevant and others were opportunities.”

To be clear, books are irrelevant; general merchandise is the opportunity. Heather recently appointed as CEO a guy named Peter Ruis who has no experience in books. He comes from fashion retail, most recently the Anthropologie chain, which sells clothing, shoes, accessories, home furnishings, furniture, and beauty products. Anthropologie was hot in 2008, and it seems to be where Indigo wants to go today.

Fair enough. You own a company, you can take it in any direction you want, so long as your shareholders will follow. I don’t blame Heather for having second thoughts about the book business. (I have them every week. It’s a tough business.) But where does that leave readers, writers, agents, publishers, and everyone else who remains committed to books?

You’ll recall that Indigo and Chapters, between them, decimated the independent bookselling sector in Canada in the nineties. They are the principal reason Canada has so few independent bookstores today. You could probably fit the combined stock of all our independents into a handful of Heather’s stores.

The federal government let Heather’s Indigo buy Larry Stevenson’s Chapters in 2001, which gave her a ridiculously large share of the market. That shouldn’t have happened.

At the same time, with the help of some lobbying by Heather, the federal government made it clear that the US chains, Borders and Barnes & Noble, weren’t welcome up here. The argument was that bookselling was a crucial part of our cultural sector and needed to be protected from foreign domination by the Canadian government.

In that spirit, Indigo also asked the federal government to prevent Amazon from opening warehouses in Canada. That request was denied in 2010, which is about when Indigo began its transition out of books.

One can see how Heather might feel betrayed by the federal government. Instead of protecting bookselling, it swung the door wide open for Amazon. You said I wouldn’t have to compete!

May 3, 2022

Is all of social media just a “giant domestic surveillance operation”?

Filed under: Business, Media, Technology, USA — Tags: , , , , , , , , — Nicholas @ 05:00

Severian posted this last week, but I’m only just getting caught up now:

I was wrong about Musk buying Twitter. Lot of that going around — the Z Man got a whole podcast on “avoiding error” from his misread of the situation. It’s well worth a listen. I, too, had a “hot take” on Musk’s offer — not that it was particularly hot, as most folks on this side were saying it, but I too thought it was a stunt. After all, Musk, like Bezos and all the other “new commerce” billionaires, don’t exist without massive government support. I figured his “offer” was stoyak — he’s got something in the works in the Imperial Capital and needed to play hardball with somebody.

But I was also working off my longstanding assumption that Twitter, Faceborg, and all the rest are essentially CIA / NSA fronts. When I first heard about Facebook, my first thought was “Wait, don’t we already have Friendster? What does this bring to the table?” My second thought was the first one I’d had about Friendster: “That’s clever, I guess, but how on earth is this going to make money? Even if they saturate it with ads, to the point where it’s unusable — which will happen in about two weeks — they can’t monetize your personal data any farther. People are pretty set in their habits — once the algorithm figures out you’re the kind of guy who likes anime and New Wave music, any further data is useless.”

Being a much more naive, trusting sort back then, I figured it was just stupidity. You know, Pets.com level stupidity. The VC boys were trying to get another dotcom bubble inflated, because if the first one proved anything, it’s that people are dumb and will keep falling for the same obvious scam over and over. I could hear them in the board rooms: “This time, instead of sticking ‘cyber’ in front of everything, we’ll call it ‘Web 2.0.’ Cha-ching!”

Obviously that didn’t happen. So I went with the common explanation that was floating around in those days, that “social media” sites made their money by selling your data to advertisers. But that doesn’t pass the smell test either. For one thing, as I said above, your habits don’t change very much. For another, as anyone who has any experience with them knows, those algorithms really suck. The other day, for instance, I was listening to some old music one of the streaming music sites. And I mean really old. Nothing I’d played the whole morning had been composed after the 17th century, but the service’s algorithm was convinced that what I’d really like to listen to next was some rapper.

Indeed, the whole point of the ads on Pandora, Spotify, whatever seems to be: To annoy you to the point where you pay for their premium service. Pandora, for instance, either really really really believes I want a Surface Pro 8 and some Taco Bell, or they’re just playing those ads every two songs to annoy me into buying the premium service (which is every ad that isn’t Surface Pro or Taco Bell). Which is just bizarre, because I haven’t had Taco Bell since college — which was 30 years ago, and I paid cash — and this essay right here is the first time I have ever even typed the words “Surface Pro 8”, much less looked at the product.

I really wouldn’t be surprised that the “algorithm” is reading itself. Hey, this guy sure has seen a lot of ads for Taco Bell and Surface Pro! He must really want some!

But the algorithm for companies whose entire business model is e-commerce is no better. Amazon seems to have gone to a “push” model — they must be selling their suppliers on the idea that they can push you stuff, which is why they always pimp the same four or five items in the “Amazon’s Choice” recommendations, no matter what you’re searching for. And these again are laughably wrong — the only things I get off Amazon are used history and philosophy books, and stuff for my dog. Based on this, they have concluded that what I’m really looking for are chick lit and beach gear.

Given all that, I came to the conclusion that “social media” (and Amazon too, probably) really only have one customer, who really does have a use for your data, and that customer’s initials are CIA. It’s a giant domestic surveillance operation.

And why wouldn’t it be? The Regime has had a legitimacy problem for a long time, and a “feedback loop” problem for longer than that. Even if we assume no ulterior motives whatsoever — fat chance, but let’s stipulate — the fact remains that public opinion polling, however you want to define it, has a similar problem as psychological studies. Since the vast majority of study participants are college undergrads, what you get is WEIRD — that’s Western, educated, industrialized, rich and democratic, and also in a very narrow age range. Psych studies that purport to be universal are, at their very best, snapshots inside the head of the BCG.

If you haven’t encountered the Basic College Girl, he provided a thumbnail sketch here.

February 28, 2022

Hunting for books in the age of Amazon

Filed under: Books, Business, Technology — Tags: , , — Nicholas @ 03:00

In the latest SHuSH newsletter, Kenneth Whyte remembers book searches before the internet got commercial:

“Beat Ground Zero San Francisco 2014” by Mobilus In Mobili is licensed under

Back in the late twentieth century, I used to build my vacations around book searches. Before going to any new town, I’d make a list of new and used bookstores and hit the best of them during my stay. There was a genuine excitement about entering each store: you never knew what you were going to find, and you were acutely aware that at any moment you might see something you’d never seen before or something you might never see again.

It was especially the fear of blowing that one chance of acquiring something special that turned me into a book hoarder. (I was never disciplined enough to be a collector; I only bought for my own use). Over the years, I accumulated tens of thousands of books. I’d rummage through them, once or twice a decade, and throw out the ones that no longer interested me to make room for new acquisitions. There were always new acquisitions, whether I was traveling or not.

Then came the internet and suddenly the whole concept of book scarcity blew up. Amazon had every new title one could want. I still go to my favorite bookstores when I travel — Daunt’s in London, Prairie Lights in Iowa City, Three Lives & Co. in Manhattan (the world’s most perfect small bookstore), Politics & Prose in DC, City Lights in San Francisco, The Last Bookstore in LA (further below), to name a few. I make the visits (none in the past two years) in part out of a sense of nostalgia for the waning era of brick-and-mortar, and also because well-curated shops often suggest books I might otherwise overlook.

Looking for books on vacation was always one of my habits, and before Amazon came along, I’d carefully search for bookstores along the route we’d be driving during our holiday and I rarely came back without a few armfuls of books. These days, especially since the era of lockdowns began, book stores are mostly just a memory … which is just as well in some sense because I have no disposable cash to spend on fripperies any more.

Of Ken’s list of favourite stores, I’ve only visited City Lights in San Francisco, back in early 1991. It was, bar none, the busiest bookstore I’d ever been in in my life. It rather felt like a record store (remember those?) on a big album release weekend than a staid, stodgy bookstore.

The internet also allowed used bookstores to put their wares online, and Bookfinder.com came along to organize their inventories. Bookfinder.com is a meta-search portal that allows book shoppers to scan the inventories of 100,000 booksellers at once. Type in a title and it will cough up an array of purchasing options: new, used, good condition, poor condition, former library copy, first edition, signed, etc. You compare editions and prices, make your choice, and click through to the bookseller’s site to finalize your purchase.

Bookfinder was launched by a Berkeley student named Anirvan Chatterjee in 1997, just a couple of years after Amazon was born. Chatterjee sold out to AbeBooks in 2005.

AbeBooks is a Canadian tech success story, originally operated out of Victoria by Rick & Vivian Pura and Keith & Cathy Waters. It is a digital marketplace that allows you to search the stock of a wide variety of established retailers. What differentiates it from Bookfinder is that you make your purchase right on the AbeBooks site. AbeBooks also sells the books it represents on other platforms, including eBay, Barnes & Noble, and Amazon. AbeBooks, in short, is a retail business while Bookfinder is a search tool.

AbeBooks was a dangerous discovery for me, and I bought a lot of books through them for a couple of years after discovering the service. Today, of course, not so much, especially as the shipping charges frequently run higher than the initial purchase price of the books themselves. Initially an independent service, AbeBooks is now owned by Amazon.

These days a lot of people want to shop for books anywhere but Amazon or its subsidiaries. For a non-Amazon version of AbeBooks you might try Alibris, founded by Martin Manley in California in 1997 (it’s been passed around to a range of venture capitalists and holding companies and is now in the hands of private investors). Biblio.com is another marketplace, serving mostly collectors. For non-Amazon alternatives to Bookfinder, viaLibri is a slick search tool that I only recently discovered, although it’s not quite as comprehensive as Bookfinder. Bookgilt is a good meta-search site for antiquarian and rare books. For new books, the best alternative to Bezos is your local bookstore, which can get you almost anything you need. See the map at the very bottom of this page or go to Bookshop.org or Indiebound.org. Or you can visit one of the chains, Chapters/Indigo or Barnes & Noble.

I still start most of my used book searches on Bookfinder. It’s old technology, Web 1.0, as hopelessly dated as the Drudge Report, but it works. I find it easy to navigate and it offers far more listings (and more information on each listing) than Amazon. I order from its smaller independents whenever practicable, although it’s often difficult to know exactly who you’re ordering from because the smaller shops are frequently represented on Bookfinder by their resellers, AbeBooks, Alibris, Amazon, and Biblio.

December 23, 2021

If Delivery Companies Were Santa

Filed under: Humour, USA — Tags: , , — Nicholas @ 02:00

It’s a Southern Thing
Published 21 Dec 2021

Up on the housetop, click, click, click.
Down through the chimney comes UPS … and FedEx, USPS, and Amazon Prime.

November 25, 2021

QotD: Corporate coercion can be just as dangerous as state coercion

Filed under: Business, Economics, Government, Liberty, Quotations — Tags: , , , , , , , — Nicholas @ 01:00

So many libertarians […] have a simplistic, dare I say dualistic notion about bad-things-done-by-private-business and bad-things-done-by-the-state. One is met with “so start up a rival company” the other with “an outrageous example of state overreach that must be opposed politically.”

And in an ideal world, yes, that makes sense. We do not live in anything resembling an ideal world.

In an era when three (two really) credit card companies and a handful of payment processors have an off-switch for pretty much any on-line business they take a dislike to (unless they are called Apple or Amazon), as more and more of the economy goes virtual, what we have is turn-key tyranny for sale to the highest bidder, and the highest bidder is always going to be a state. I am uncertain what the solution is, but as we do not live in a “free market”, not convinced “so go set up your own global credit card and payment processing network” adds anything meaningful to the discussion. It is a bit like saying when the local electric provider turns off the power in your office (or home) because they disapprove of what you are doing “so go set up your own electric supply company”, as if that would be allowed to happen.

Perry de Havilland, “This is what so many libertarians cannot understand …”, Samizdata, 2021-08-22.

September 23, 2021

QotD: The problem with “free” tech stuff

Filed under: Business, Media, Quotations, Technology — Tags: , , , , — Nicholas @ 01:00

… I’m baffled by this idea — seemingly everywhere in modern marketing — that they can somehow annoy you into buying their products. Music streaming services like Spotify are all but unlistenable because of it — not only do you get four ads every three songs, but three of the four ads ask “Want a break from the ads? Join premium!!” Or … you know … I could just go back to listening to tunes the old fashioned way. Humanity’s Greatest Genius, when he lays off that shtick for a minute, actually has some good riffs on this. We all must learn to deprogram ourselves from the Cult of Free. If they’re giving away the product, then you are the product. Much like a college degree, “free” tech is actually negative equity — you’re actually worse off for doing it.

It has gotten so bad lately that they don’t just barrage you with ads, they’re now starting to force-feed you content. I used to have Amazon Music — the free one, of course — because it was a good way to listen to The Z Man’s podcasts and my classical library during my commute. I’d download albums to my phone, switch to “offline” mode, and listen that way. Which Amazon obviously considers no good, because they pushed out some “car mode” bullshit that now automatically turns your wifi on, then starts blasting hip hop at you. And that’s not all! A few weeks back, while trying to figure out a way to turn the damn thing off, I noticed that it now has a “your playlist” feature, based on “your” music … which is, of course, the same force-fed rap shit I’ve been trying so desperately to avoid. It has decided that not only shall I listen to Young Jeezy, Big Weezy, and MC Funetik Spelyn, I will also like it, to such a degree that they will start force-feeding me other shit based on my “likes”.

Yeah. Uninstalled. Fuck you, Bezos. I’ve got a CD player. And when Microsoft decides that I’m not listening to the right music on that, and uninstalls the driver, I’ve got a tape deck. And when that breaks, I will sing to myself as I go down the highway. 99 bottles of beer on the wall, motherfucker, just like bus trips back in Boy Scouts. Enough is enough.

Severian, “Mailbag / Grab Bag”, Rotten Chestnuts, 2021-06-18.

July 25, 2021

The Line editors clearly loved crafting their “Dicks in space!” headline

Filed under: Business, Space, Technology, USA — Tags: , , , , , , — Nicholas @ 05:00

As a fellow space nerd, I welcome the editors of The Line to our number:

You’ve probably noticed by now that your Line editors are space enthusiasts. It’s been an interesting few weeks on that front. Sir Richard Branson flew out of the atmosphere, into free-fall (not zero-G, you scientific illiterates!), on a Virgin Galactic space plane. That said, he didn’t get high enough to cross the Kármán line, which, in the absence of any real international agreement on where the Earth ends and space begins, is as close as we come to a functional definition of the edge of space. (It’s an altitude of 100 km, for those wondering.) Jeff Bezos, of Amazon wealth and fame, did cross that line this week, along with three passengers, including Wally Funk, which was cool, if you’re into that sort of thing. (We are.) Bezos was riding a Blue Origin New Shepard rocket; Blue Origin is a company he founded and funded with his own gigantic wealth.

Look, let’s face facts — your Line editors are into space. We just are. But yeah, we agree that space policy is important enough and complicated enough to warrant debate. Reasonable people can have different views on this stuff. And we also agree that there are important debates to have about the accumulated wealth of billionaires, and the distorting effects that wealth can have on politics and society.

But unlike a bunch of ya’ll, we don’t get confused about a debate over income inequality and a debate over space travel. You can despise Bezos, Amazon and everything he’s done there, and still recognize that what he is doing on the space front is important. Everyone rolling their eyes at Bezos matching space flight capabilities that the Soviets and Americans achieved literally 60 years ago is allowing their desire to rack up some sweet Twitter likes with a snarky dunk blind themselves to the fact that Bezos (and Elon Musk’s SpaceX, which is way ahead of Blue Origin) aren’t just recreating earlier capabilities, they are massively improving on them.

So yeah, Blue Origin can now do what the Soviets and U.S. could do 60 years ago, but they’re doing it more safely, more efficiently and much, much more sustainably than national space agencies did. Reusability isn’t a frill, it’s a massive game-changer. And as much fun as it is to snort when these private-sector companies recreate an existing capability, do you really think they’re going to stop there?

Branson’s company could be written off as a tourism play for the affluent. Fair enough. Except that making space flight economically viable is the first step to ensuring that capability is both sustainable and more broadly accessible in the long run. Further, Bezos and especially Musk are inventing new and transformative space-flight capabilities. They are materially pushing back against the final frontier in ways that we simply have not before. It won’t matter unless we choose to do anything with these new capabilities, and your guess is as good as ours as to whether or not we will. But we could. That’s huge.

As huge as the gigantic dick-shaped rocket Bezos rode up. Yeah, yeah. We snorted, too. But, like, seriously, folks — making penis jokes about the shape of an object dictated by aerodynamic considerations isn’t quite as witty as you think: the rockets are shaped like penises because they literally have to be in order to work. Having a giggle is fine, but if you actually think you’re making a real point about misogyny and fragile male egos when you get snippy (ahem) about a schlong-shaped rocket, well, we’d love to see what happens when your very emotionally vigorous and feminist vagina-shaped space vehicle hits max Q. So long as we aren’t aboard it or in the landing area for its hurtling debris.

Our main point still stands: don’t let your cynicism and even revulsion at these guys blind you to what they’re doing. Bezos isn’t gonna stop at Yuri Gagarin-vintage accomplishments. Musk sure hasn’t. This’ll matter. It’s time to get serious. They are.

March 25, 2020

QotD: The broken feedback mechanism that brought down the chain bookstores

Filed under: Books, Business, Quotations — Tags: , , , , — Nicholas @ 01:00

… the push-model of book sales. Long before there was an Amazon, chain bookstores had cozy deals with publishers that sent most indie bookstores (now beloved in effigy by the left) out of business.

And then the left dominated publishing establishment had a brilliant idea. For decades they’d been trying to forecast failure and success, and failings. Books they pushed out the wazzoo (A river in Sundon’tshine) died on the vine when bookstores refused to stock them because the owners had read them. The books they had designated as to be ignored caught someone’s fancy, and suddenly were all over.

This was inefficient. It caused way too much printing that never got distributed, and much last minute rushed reprinting. (Even leaving aside how often people chose to read the WRONG things, something that started to matter more and more in the last two decades.)

So they came up with the push model. It was, from a certain perspective, brilliant.

That perspective is the one where the real world doesn’t really exist, so you don’t need to hear from it.

Because the managers of the big corporate bookstores ALSO didn’t read, they took instruction beautifully. So the publishers could say “you’ll take 100 of x and 2 of y” and they DID.

For a little while it worked beautifully, in the sense that there were no surprise bestsellers, (and publishing houses hated those. I know someone who unexpectedly sold out her print run in a week. The publishing house took the book out of print. No, seriously.) and the books that got seen and talked about were picked by the publisher. (BTW this wasn’t even always or primarily political. Sure, that existed too sometimes, but mostly it was the crazy fads that publishing convinced itself of. For instance, sometime in the mid two thousands they convinced themselves no one wanted historical mysteries — they weren’t selling, true, probably because they were on NO shelves — but everyone wanted “chick-lit mysteries” that had covers with lots of shoes and dresses and whose plots were “Sex in the City with murder.” I remember trying to find something to read, giving up and going to the used bookstore (then a hundred miles away in Denver) for my mystery fix.)

Of course, they sold less. In fact, as time went on and people got out of the habit of going to the bookstore, because there was never anything they could find to read. I mean, I remember being chased from Science Fiction to Mystery to finally History, to at last the sort of “utility” book you find in the discount bins you know “a chart of history” type of thing just to find something to buy on our bookstore night.

Then we gave up.

Eventually the broken feedback mechanism gave us the demise of Borders — and B & N is not feeling so good itself — and a yawning, desperate chasm in customers’ need for books that meant the way was wide open for Indie and Amazon. Even the early badly proofed indie books were like a breath of fresh air because for the first time I could read outside the trends being pushed.

Sarah Hoyt, “Breaking the Gears”, According to Hoyt, 2018-01-03.

February 25, 2019

“Alexandria Ocasio-Cortez [is] doing for America what Jeremy Corbyn has done for Britain”

Filed under: Economics, Media, Politics, USA — Tags: , , , , , , — Nicholas @ 05:00

Alex Noble sings the praises of Alexandria Ocasio-Cortez as she does the heavy lifting to bring awareness of socialism to the American people:

Alexandria Ocasio-Cortez speaking at the Reardon Convention Center in Kansas City, on 20 July 2018.
Photo by Mark Dillman via Wikimedia Commons.

Good old Alexandria Ocasio-Cortez – she’s doing for America what Jeremy Corbyn has done for Britain. Much to the dismay of the secret socialists now entrenched in the Democrat Party, she is stripping away the protective layer of bullshit that socialism normally has to rely upon to keep people from understanding its inherent failings, and is thus laying it bare before the world.

Because she is too ignorant to understand them – she actually believes in socialism, and thinks that if only it is adequately explained to the rest of us, we will love it as she does.

She doesn’t know enough history to know that everyone over the age of forty has seen socialism tried a dozen times in their lifetimes. Her sales pitch is wasted on us – we’ve seen the results before.

So when she told Amazon that their particular brand of crony capitalism was not welcome in New York, she genuinely thought people would admire her.

Instead, even the crony capitalists on the Democrat side of the aisle (i.e those who understand how the game is really played) are very upset with her – she has driven away 25,000 jobs and all the votes economic benefits that would have flowed from them.

All because she thinks Amazon should pay more corporation tax.

January 30, 2019

QotD: Political memoirs

Filed under: Books, Humour, Politics, Quotations — Tags: , , — Nicholas @ 01:00

We’re told not to judge books by their covers, but faced with these two it’s hard not to. Harman’s is one of those thick, expensive tomes which, understandably, politicians write when they’ve had enough earache and, unbelievably, publishers keep buying for vast sums, despite the fact that a fortnight after publication you can pick them up cheaper than an adult colouring book in a remainder bin. The old saw that ‘all political careers end in failure’ might now better be: ‘All political careers end with a book on Amazon going for less than the price of the postage.’

Julie Burchill, “Harriet Harman and Jess Phillips: poles apart in the sisterhood”, The Spectator, 2017-02-25.

November 21, 2018

Testing The Worst Tools On AMAZON

Filed under: Tools, Woodworking — Tags: , — Nicholas @ 02:00

Wranglerstar
Published on 24 Aug 2017

Testing The Worst and Most Ridiculous Tools On AMAZON.

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