Quotulatiousness

November 23, 2012

Google the latest whipping boy in Australia over taxation

Filed under: Australia, Business, Europe, Government, Law — Tags: , , , , — Nicholas @ 09:53

Even if you scrupulously obey the multiple jurisdictional laws to legally minimize the amount of tax you pay, politicians can’t resist the opportunity to pillory you for not paying your “fair share”:

The Minister’s explanation of Google’s tax affairs is as follows:

    “While the day-to-day dealings of Australian firms advertising on Google might be with Google Australia, under the fine print of contracts Australian firms sign with Google, they are actually buying their advertising from an Irish subsidiary of Google.

    It is then argued that the source of this income — and therefore the taxing rights under our tax treaty — would be with Ireland rather than Australia. Despite Ireland’s relatively low company tax rate of 12.5 per cent, we have just started to build the sandwich.

    The next step is to route a royalty payment from the Irish operating subsidiary of Google to a Dutch subsidiary of Google, which is then paid back to a second Irish holding company subsidiary of Google that is controlled in Bermuda, which has no corporate tax.

    The first Irish subsidiary receives a tax deduction for the royalty payment to the Dutch subsidiary, substantially reducing the income subject to the 12.5 per cent Irish company tax rate.

    Under Dutch law, and because EU member countries do not charge withholding taxes on transfers within the EU, the transfers to and from the Netherlands are essentially tax free.

    And under Irish tax law, the second Irish resident subsidiary is not taxed on the royalty payment because it is controlled by managers elsewhere.

    The profits from the sale of advertising to an Australian firm then sit in a tax-free jurisdiction — possibly indefinitely.”

Tax lawyers — especially those who work on multinational levels — don’t create these situations out of whole cloth: it’s the politicians and revenue ministries that set up and maintain the tax rules. Corporations are legally required to pay taxes (as are individuals), but corporations are also legally required to conduct themselves in ways that maximize the profits for their shareholders. Finding ways to legally pay tax at a lower rate is a requirement. That companies like Apple and Google are big enough to take advantage of the “loopholes” deliberately created by the tax authorities is not a reason to bash Apple or Google. They can only take advantage of “loopholes” because this or that government tried to rig the system in a particular way. Changing or threatening to change the rules retrospectively is a really good way to indicate to foreign business that you really don’t want them operating in your territory.

Update: Snigger.

November 22, 2012

The Apple ad that tells the whole truth

Filed under: Business, Humour, Media, Technology — Tags: , — Nicholas @ 08:55

The Commercial that Apple never wanted to show us, but today I’m going to show it to you 😀 I highly recommend to watch it 🙂 It’s short and sweet.

November 20, 2012

Microsoft’s essential problem

Filed under: Business — Tags: , , , , , , — Nicholas @ 09:43

ESR explains why Microsoft has been languishing in the doldrums for the past several years:

This is why Microsoft looks so doomed and desperate. Yes, Steve Ballmer is a colossal fool who has never met a strategic decision he couldn’t bungle, but in an important way that is symptom rather than cause. Dysfunctional leaders arise from dysfunctional cultures; the problem behind Ballmer is that Microsoft’s culture is broken, and the problem behind that is that the monopolistic/authoritarian goals around which Microsoft’s culture was constructed are incompatible with any other kind of excellence.

A more poetic way to put this is Tolkien’s “Oft evil will shall evil mar.” Google’s “Don’t be evil” isn’t mere idealism or posturing, it’s an attempt to sustain the kind of culture in which excellence is possible. (Whether and how long this will be a successful attempt is a different question.)

Apple’s turn is next.

November 17, 2012

“3D printing will be bigger than the web”

Filed under: Business, Technology — Tags: , , , , — Nicholas @ 12:46

While I’m not quite willing to go as far as Chris Anderson (quoted above), I do think 3D printing is going to be a fantastic development in our very-near future:

Chris Anderson has exited one of the top jobs in publishing — Editor-in-Chief of Wired magazine — to pursue the life of an entrepreneur, making a big bet that 3D printers represent a massive new phase of the industrial revolution.

He spoke at a Wired “Culturazzi” event, at the Marriott Union Square and to sign copies of his latest book: Makers: The New Industrial Revolution.

Mr Anderson is always an excellent speaker and his talk covered the beginnings of the Industrial Revolution, which he picked out as the invention of the Spinning Jenny in 1764 — a hand powered machine for spinning yarn.

I’d have pinned the start of the Industrial Revolution to the invention of the steam engine and its ability to power large numbers of machines thus enabling the first factories — which represented aggregated labor energy. Scale makes factories viable.

But I can see why Mr Anderson would favor the Spinning Jenny as it was a high-tech machine that was kept in a home — just as 3D printers are home based, completing a neat cycle of history.

November 15, 2012

Fisking the Williams-Sonoma catalog

Filed under: Business, Food, Humour — Tags: , — Nicholas @ 13:22

Drew Magary made a critical mistake once, paying for an overpriced Williams-Sonoma cheese grater with a credit card, thus ending up with yet another glossy catalog landing in the mailbox every year. “Every holiday season, my mail slot gets bukkake’d with monstrous catalogs packed with shit I would never, ever buy, and the W-S catalog stands out among them.”

Inspired by the offerings of the Williams Sonoma catalog, Drew responds to some of the juiciest items:

Item #02-4381232 Acorn Twine Holder

Williams-Sonoma says: “Polished alderwood with 76 yards of linen twine. Made in Italy.”

Price: $26

Notes from Drew: Oh, thank God! Thanksgiving was mere weeks away and I was like OH FUCK, WE’RE OUT OF TWINE. AND WE HAVE NO PLACE TO DISPENSE SAID TWINE. Sure, any asshole can go to the store and buy a roll of cooking string for half a penny and keep that twine in a drawer for the one time per year someone in the house has to tie up a raw turkey only to fail miserably and get salmonella deep inside his palms for years and years. But I want CLASSY twine, you know? I want my twine to say something about ME.

[. . .]

Item #02-741009 Callie’s Charleston Biscuits

Williams-Sonoma says: “Flaky, buttery, and made by hand by celebrated caterer Callie White.”

Price: $72 (set of 24)

Notes from Drew: That’s $72 dollars for biscuits. At Popeye’s, the biscuit comes free with your order. At Williams-Sonoma, it costs you the rough equivalent of your phone bill. How good could these biscuits possibly be? There’s a threshold past which biscuits cannot improve. Even the best goddamn biscuit in the world isn’t $72 better than a Popeye’s biscuit. Unless that biscuit can make you teleport.

And what kills me is that there are clearly people out there who have shitloads of money and NO cooking skills who order this shit. Who are these people? How are there so many of them that Williams-Sonoma can sustain its business model? Are we all just racking up massive biscuit debts that will soon break the economy? I imagine that 60 percent of Williams-Sonoma’s business come from a group of six Persian oil barons, who buy everything in every catalog five times over every year for no good reason at all. Seventy-two-dollar biscuits. WHAT THE FUCK.

[. . .]

Item #02-410423 Assumption Abbey Fruitcake

Williams-Sonoma says: “Baked by trappist monks at a monastery in the Missouri Ozarks. Order early. Supply is limited.”

Price: $39.95

Notes from Drew: Everything about that sales copy just blew my skull. There are trappist monks in the Ozarks? Do they brew artisanal meth? I don’t trust fruitcake to begin with. I sure as shit am not trusting fruitcake that comes from a redneck friar. They’ll swap out uppers for candied fruit. And yet, supply is limited. Apparently, the market for $40 Ozark fruitcake is ENORMOUS. White women from Bridgehampton ALL THE WAY to Westhampton rely on the monks to deliver their holiday fruitcake every year. Ina Garten’s ADORABLE HUSBAND JEFFREY WHO MAKES A LOT OF MONEY loves the sight of a fine white-trash-monk fruitcake any time he comes home. TIE IT UP WITH THE TWINE!

H/T to John Kovalic for the link.

November 14, 2012

Enter the real Facebook business model

Filed under: Business, Technology — Tags: , , — Nicholas @ 10:13

Facebook is changing, and lots of folks have ideas about what it is changing into. Here’s Dalton Caldwell‘s interpretation of the new business model:

Several prominent people are up in arms about Facebook charging for access to users who have already Liked their page.

I believe this debate is missing the big picture, and what we are in fact witnessing is the unfurling of the full-fledged Facebook business model. Facebook is showing us how they will cross the chasm from low-CTR low-CPM ad-units into what investors have been waiting for since the beginning: a Facebook analogue to Google Adwords.

[. . .]

From a Facebook user perspective, we don’t really know how the algorithm works, and are already trained to understand that some things magically show up our newsfeed and some things don’t. If a normal user sees that one of their friends bought a LivingSocial deal at the top of their feed, they may/may not click on it, but they certainly won’t question how it got there.

Facebook newsfeed is an embodiment of our war on noise. We depend on the newsfeed optimizer to protect our limited attention span, and as a consequence, Facebook gets to choose what stories we do and don’t see, just as Google chooses which search results we do and don’t see. Conceptually, this seems very lucrative: Facebook is auctioning off our limited attention span to the highest bidder, as long as the bidder has a candidate newsstory to promote.

This is what Like-gate is about.

Welcome to the attention economy.

H/T to Tim O’Reilly for the link.

November 10, 2012

Minimum wage and “living wage”

Filed under: Britain, Business, Economics — Tags: , , , — Nicholas @ 10:47

Tim Harford discusses the image and reality of Britain’s campaign for “living wages”:

Living wage?

The minimum wage, £6.19 an hour for those 21 and over, is a legal obligation. The living wage, £8.55 an hour in London and £7.45 an hour elsewhere, is the result of a very successful publicity campaign and can count Ed Miliband and Boris Johnson among its advocates. There are no legal sanctions for paying less than the living wage, although Mr Miliband did announce plans to “name and shame” those companies who didn’t. Apparently that is helpful, because “name” rhymes with “shame”.

Why do campaigners say that you can’t live on the minimum wage?

Try living on £6.19 an hour and see how you get on.

For an economist you’re getting very high-minded all of a sudden.

I think it’s perfectly reasonable to point out that £6.19 an hour isn’t a lot of money. £8.55 an hour isn’t a lot of money, either, but a lot of people have to get by on less. Unfortunately we economists have to ask awkward questions — for instance, whether these campaigns are likely to help people without much income.

[. . .]

Perhaps we should just raise the legal minimum wage to the same level as the living wage.

Perhaps. Perhaps we should raise the legal minimum wage to a £100m an hour. I think if we did we’d find unemployment might rise. A minimum wage does two things. It will shift money from employers in an imperfectly competitive market to low-paid workers and it will induce some employers to sack workers, even if both employer and employee would prefer a deal struck at an illegally-low wage rate. There’s a case that for the good of low-paid workers, there should be no minimum wage at all. There should be one but it needs to be modest if it isn’t to cause too much unemployment.

Is there any evidence on the right level?

There’s lots, and it is mixed, but on balance it’s in favour of the idea that if you raise the cost of employing people, fewer people will be employed. It is worth bearing in mind that, for a lowly paid worker shifting from job to job, having less work available but at a high hourly rate, isn’t a bad deal. The concern has to be that certain types of people — especially young unskilled workers — will be shut out completely and denied the chance to learn on the job.

November 4, 2012

Rethinking software patents

Filed under: Business, Law, Technology — Tags: , , , , , — Nicholas @ 00:01

Software patents are becoming a clear and present danger to innovation:

The basic problem being that there are so many patents, covering so many things, that the system is in danger of eating itself like Ourobouros.

    When Dan Ravicher of the Public Patent Foundation studied one large program (Linux, which is the kernel of the GNU/Linux operating system) in 2004, he found 283 U.S. patents that appeared to cover computing ideas implemented in the source code of that program. That same year, it was estimated that Linux was .25 percent of the whole GNU/Linux system. Multiplying 300 by 400 we get the order-of-magnitude estimate that the system as a whole was threatened by around 100,000 patents.

    If half of those patents were eliminated as “bad quality” — i.e., mistakes of the patent system — it would not really change things. Whether 100,000 patents or 50,000, it’s the same disaster. This is why it’s a mistake to limit our criticism of software patents to just “patent trolls” or ”bad quality” patents. In this sense Apple, which isn’t a “troll” by the usual definition, is the most dangerous patent aggressor today. I don’t know whether Apple’s patents are “good quality,” but the better the patent’s “quality,” the more dangerous its threat.

It’s near impossible to develop new software when there are so many such patents out there. Further, even if you tried to get clearance (or signed up to licenses and so on) to use them it would be near impossible.And we do need to recall what the purpose of a patent system is. No, it isn’t to provide and income to those who create inventions. That’s only the proximate aim: the ultimate aim is to maximise the amount of invention and innovation.

The economics of patents accepts that there is a tradeoff here. Yes, we’d like people who come up with useful new things to make money. Because that incentivises people to work on coming up with interesting new things to all our benefit. However, we also want people to be able to create derivative innovations and inventions. If our protection of the original inventors is too strong then we limit this. What we want is a system that hits the sweet spot, of encouraging the maximum amount of both, original and derivative. The problem of course being that to encourage one we weaken the incentives to do the other, either way around.

November 3, 2012

Contract law and brown M&Ms

Filed under: Business, Law, Media — Tags: , , — Nicholas @ 09:40

What is it about Van Halen and their notorious demand for non-brown M&Ms in their contracts? It’s actually rather clever:

Take Van Halen, for example. On the surface, the group is famous not only for its music but also for stunts such as trashing green rooms over the presence of brown M&Ms, and it’s easy to write off such behavior as simply being symptomatic of a 1980’s rock diva mentality. In reality, however, the brown M&Ms served an important purpose from a contracting perspective.

Think about it- wouldn’t it be nice to have an easy way to observe whether your counterparty has paid attention to all of the details of a complicated contract? As it turns out, the brown M&Ms served exactly this function. [. . .]

Since Van Halen’s (long) tour rider stipulated M&Ms with the brown ones taken out, the group knew that they needed to double check a lot of safety items for the show if they saw brown M&Ms (or no M&Ms, for that matter) in the backstage area. They also knew that they could feel comfortable that the contract provisions had been fulfilled if they saw a bowl of M&Ms with the brown ones removed. (I’m pretty sure that trashing stuff was for some combined purpose of making the incident memorable and entertaining one’s self.) This is pretty smart, since it’s far more efficient to use this as a signal (the canary in the coal mine, in a way) rather than go around and check everything at each show. It’s even smarter that the signal was crafted in the fashion of typical rock star douchebaggery so as to not arouse suspicion.

November 2, 2012

Modern inventory control and Hurricane Sandy

Filed under: Business, Economics, Food, USA — Tags: , , — Nicholas @ 08:53

Unlike major disasters of the past, storm-hit New Jersey and New York City won’t have to face the crippling shortages of food and other essentials in the wake of Hurricane Sandy. The just-in-time food supply chain is proving its versatility yet again:

The day Hurricane Sandy made landfall, the Jersey City, New Jersey, warehouse for food distribution giant Sysco Corp. (SYY) sent out 30,000 cases of food and drinks. Most of the shipments were headed across the Hudson to New York City. On Tuesday, the day after the storm ravaged the city, the warehouse sent out none.

Yet while news of flooding, power outages, downed trees, and other storm-inflicted wreckage abounds, you won’t hear stories of mass starvation in the streets. Food may not be moving in or out of the city, but the data-driven supply chains perfected by some of the world’s biggest companies in the pursuit of profits have become so resilient that even a cataclysm like Sandy registers as little more than a logistical hiccup. While the subways have stopped indefinitely, few in the storm’s path will have to deal with empty shelves for long, if at all.

[. . .]

Wilson says the key adjustment Sysco made ahead of Sandy was to shift shipments to mainly non-perishable goods to ensure customers would have food to last through power outages. The company also prioritized getting orders to institutions that would have to keep large numbers of people fed through the storm, such as hospitals, hotels, airports, shelters, jails, and college campuses. Restaurants will stay near the bottom of the list as the recovery proceeds. But Wilson says the process of getting back to normal won’t drag out. “It’ll be a week or so of business-not-as-usual. But we’ll get back to business-as-usual eventually.”

Large companies like Sysco with nationwide reach and a long history of managing supply chains can adapt quickly to natural disasters because they’ve been there before, and they have the data to show for it. Over the years, as real-time inventory tracking and analysis has become the norm, companies know what people buy before and after disasters. They know how demand has varied between a Gulf Coast hurricane and a New England blizzard. By cross-referencing that granular data with the latest weather predictions, companies can forecast changes in their supply chain needs in parallel with coming storms.

H/T to Charles Stross for the link.

November 1, 2012

The art of (bad) customer service

Filed under: Business, Humour — Tags: , , — Nicholas @ 10:02

James Lileks had to do the leg work himself to track down a part to fix his stove. After finally getting it, he wanted to express his frustration to the company that sold the stove (but didn’t carry the replacement part he needed):

So. I called Centerpoint, asked to speak to a manager, and had a nice friendly conversation about the fact that I found the part with elementary googling, and I had to pay for it and wait to be reimbursed.

Manager: we have supply channels and have to set up payment contracts and we can’t find anything, and what’s more blah, blah, blah.

To which I said I understood, but the fact of that matter was: I found the part in seconds, which means someone entered the part number into your system, it came up null, and that was it. They’d done their job. They’d checked the box. Move on to the next. So what I get as a customer of your service is that you don’t really look for the part. You search one closet and call it quits. Apparently there’s no leeway for your people to look elsewhere.

She understood my dissatisfaction, of course, but

AAHOOHGA

NEVER “BUT” YOUR UNDERSTANDING OF MY DISSATISFACTION.

Lie to me. Lie to me over and over: I understand your dissatisfaction AND I will be adding this company to our database. I understand your dissatisfaction AND I will be sending my boss a letter about expanding our searches and allowing for more individual initiative on the part of the part-procuring people. I understand your dissatisfaction AND apologize you’ll have to carry a $476 charge on your card while we process your request. I don’t care if none of that’s true. Just say it.

I still think they’re going to try to wiggle out of this somehow. I think my wife was right: they don’t want to fix it. They don’t want to pay for it.

All it took for me to be that cynical was a manager invested too deeply in company policy. I would have trusted them more if they’d lied.

October 29, 2012

The Dragon returns, bearing cargo

Filed under: Business, Space, Technology — Tags: , , , , — Nicholas @ 09:37

At The Register, Brid-Aine Parnell reports on the mostly successful cargo delivery round-trip by SpaceX’s Dragon capsule:

The reusable cargoship dropped into the ocean yesterday evening around 250 miles off the coast of Mexico after resupplying the ISS and its crew. The Dragon was ferried to a port near Los Angeles where it will be prepped for its return to SpaceX’s test facility in Texas.

Some of the cargo brought back by the capsule is due to be returned to NASA in the next couple of days, including research samples from the station’s microgravity environment. The ship delivered 882 pounds of gear to the ISS, including scientific research and crew supplies. It returned with nearly twice that weight of stuff.

The mission was only a part-success, as the secondary objective was to launch a satellite for Orbcomm, but due to a malfunctioning engine in the launch phase, the satellite could not be placed in the correct orbit and was lost. Orbcomm is sticking with SpaceX for two more satellite launches in spite of this initial failure.

Who actually benefits from the expansion of “self-service” retail?

Filed under: Business, Food, Humour — Tags: — Nicholas @ 09:25

In the Wall Street Journal, Joe Queenan meets the modern grocery store checkout:

At the end of my visit to my town’s brand-new supermarket the other day, the cashier said she would be more than happy to help me self-check-out my purchases.

I said, “No, thank you, I would prefer that you do that.” She said, “Actually, we prefer that the customers get into the habit of checking out their groceries.” I said, “Actually, I would prefer to never get into that habit. I would prefer that you handle the entire operation. You are the cashier. You are the vicar of groceries. You, not I, work here. So earn your money and ring up my purchases. And then bag them. Please.”

Are we entering a dark, deeply un-American era when we literally have to do everything for ourselves?

Retailers love the idea of self-checkout and other forms of selling goods to customers with fewer staff members and more volunteer labour donated by the customers themselves. Some customers even prefer this, as it makes them feel more empowered about their retail experience. Bring your own bags (so we don’t need to provide you with bags we have to buy)! Pack your own bags (so we don’t have to hire as many checkout clerks)! But don’t fool yourself that the store is doing it “for the environment” or any other such catchy excuse: they’re on board with ideas like this because it’s more profitable for them.

October 26, 2012

“Canada has effectively become the Digital Third World”

Filed under: Business, Cancon, Media, Technology — Tags: , , — Nicholas @ 09:21

In Forbes, Reuven Cohen looks at the state of internet access in Canada:

Before I get into what was discussed, I need to provide some context to the current state of Internet connectivity in Canada. To understand the Internet landscape in Canada is to endeavour into the realm of duopolies, bandwidth caps and mediocre Internet connections. As it stands today, Canada has effectively become the Digital Third World.

A recent video interview with The Globe and Mail’s Omar El Akkad and Netflix CEO Reed Hastings summaries the problems with cloud computing in Canada. Hastings’ specifically calls out capped Internet plans as compared to the rest of the world saying “Canada has the misfortune of being the country with the lowest internet caps maybe in the world but certainly in the developed world and in all of the Netflix world. In Mexico, Internet is largely uncapped; in the US it’s largely uncapped; in the UK it’s completely uncapped; in Canada there’s a number of providers with very low caps…I don’t quite understand it.”

Herein lies the problem, the widespread use of bandwidth caps in Canada is partially the result of a market defined by vast geographies and a limited population base. This has resulted in a highly concentrated market controlled by a small group of ISPs. Making things worse is a highly government controlled telecom industry that prevents foreign investments, particularly for wireless and broadband services. This combination of factors has led to one of the most restrictive markets for cloud computing as well as other internet related services found in any of the major industrialized nations today.

October 25, 2012

The Apple cult as a modern religion

Filed under: Business, Media, Religion, Technology — Tags: , , , — Nicholas @ 09:40

Do non-Apple fans sometimes think they’re talking to religious fanatics when they talk to Apple users? It’s a silly question, isn’t it? Of course they do, because Apple has become more and more a religious experience rather than a mere technology company:

[Kirsten Bell] wrote in the Christian Science Monitor that a stranger observing one of the launches could probably be forgiven for thinking they had stumbled into a religious revival meeting.

Bell now studies the culture of modern biomedical research, but is an expert on messianic religious movements in South Korea.

She said that an Apple product launch takes place in a building “littered with sacred symbols, especially the iconic Apple sign itself”.

Keynote speeches feature an Apple leader reawakened and renewing their faith in the core message and tenets of the brand/religion.

The tradition of not broadcasting launches in real time is akin to a religious event where it is forbidden to broadcast Sacred Ceremonies.

Instead scribes or its Tame Apple Press act like the writers of the gospels, “testifying to the wonders they behold” in a completely non objective way.

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