Quotulatiousness

October 8, 2011

The darker side of Steve Jobs

Filed under: Media, Technology — Tags: , , , , — Nicholas @ 12:01

Gawker tries to beat the rush to switch from praising the dead to exposing their flaws:

We mentioned much of the good Jobs did during his career earlier. His accomplishments were far-reaching and impossible to easily summarize. But here’s one way of looking at the scope of his achievement: It’s the dream of any entrepreneur to affect change in one industry. Jobs transformed half a dozen of them forever, from personal computers to phones to animation to music to publishing to video games. He was a polymath, a skilled motivator, a decisive judge, a farsighted tastemaker, an excellent showman, and a gifted strategist.

One thing he wasn’t, though, was perfect. Indeed there were things Jobs did while at Apple that were deeply disturbing. Rude, dismissive, hostile, spiteful: Apple employees — the ones not bound by confidentiality agreements — have had a different story to tell over the years about Jobs and the bullying, manipulation and fear that followed him around Apple. Jobs contributed to global problems, too. Apple’s success has been built literally on the backs of Chinese workers, many of them children and all of them enduring long shifts and the specter of brutal penalties for mistakes. And, for all his talk of enabling individual expression, Jobs imposed paranoid rules that centralized control of who could say what on his devices and in his company.

[. . .]

Before he was deposed from Apple the first time around, Jobs already had a reputation internally for acting like a tyrant. Jobs regularly belittled people, swore at them, and pressured them until they reached their breaking point. In the pursuit of greatness he cast aside politeness and empathy. His verbal abuse never stopped.

[. . .]

Steve Jobs created many beautiful objects. He made digital devices more elegant and easier to use. He made a lot of money for Apple Inc. after people wrote it off for dead. He will undoubtedly serve as a role model for generations of entrepreneurs and business leaders. Whether that’s a good thing or a bad thing depends on how honestly his life is appraised.

Update: ESR has some thoughts on the legacy — good and bad — and the man:

It’s easy to point at the good Steve Jobs did. While he didn’t invent the personal computer, he made it cool, twice. Once in 1976 when the Apple II surpassed all the earlier prototypes, and again in 1984 with the introduction of the Mac. I’ll also always be grateful for the way Jobs built Pixar into a studio that combined technical brilliance with an artistic sense and moral centeredness that has perhaps been equaled in the history of animated art, but never exceeded.

But the Mac also set a negative pattern that Jobs was to repeat with greater amplification later in his life. In two respects; first, it was a slick repackaging of design ideas from an engineering tradition that long predated Jobs (in this case, going back to the pioneering Xerox PARC WIMP interfaces of the early 1970s). Which would be fine, except that Jobs created a myth that arrogated that innovation to himself and threw the actual pioneers down the memory hole.

Second, even while Jobs was posing as a hip liberator from the empire of the beige box, he was in fact creating a hardware and software system so controlling and locked down that the case couldn’t even be opened without a special cracking tool. The myth was freedom, but the reality was Jobs’s way or the highway. Such was Jobs’s genius as a marketer that he was able to spin that contradiction as a kind of artistic integrity, and gain praise for it when he should have been slammed for hypocrisy.

[. . .]

What’s really troubling is that Jobs made the walled garden seem cool. He created a huge following that is not merely resigned to having their choices limited, but willing to praise the prison bars because they have pretty window treatments.

[. . .]

Commerce is powerful, but culture is even more persistent. The lure of high profits from secrecy rent can slow down the long-term trend towards open source and user-controlled computing, but not really stop it. Jobs’s success at hypnotizing millions of people into a perverse love for the walled garden is more dangerous to freedom in the long term than Bill Gates’s efficient but brutal and unattractive corporatism. People feared and respected Microsoft, but they love and worship Apple — and that is precisely the problem, precisely the reason Jobs may in the end have done more harm than good.

May 14, 2011

QotD: The Liberal Party as Canada’s “Skull-and-Bones Society”

John Manley strikes me as a shining example of one of the great tragedies of the Liberal Party of Canada: a fine public servant blessed with good sense, but subsumed by the weird rituals of that odd cult. Over the years I’ve been shocked at how many really smart, well-meaning ex-Liberals I’ve met who left the party, and public service, because their skills and talent go thrown under the bus at some point by those hidden party puppet-masters we hear so much about, but so rarely show themselves (I assume they’re in some underground fortress in Rosedale) because it was what the party required.

Not being a Central Canadian lawyer, I don’t think I can ever understand the sort of strange grip the Liberal party in its prime once seemed to have on people, but it certainly appeared like it was, for a very long time, some kind of skull-and-bones society, promising Canada’s ambitious, young, bright men and women a route to power, but requiring their allegiance till death. I consider sharp, well-meaning guys like Manley, or former Indian Affairs minister Bob Nault, victims of a game they were obliged to play in order to achieve what they wanted. Until the Liberal party’s recent conversion into a yawning, smoldering crater, if you wanted to make an impact in Canada, especially through government, you’d be best to sell your soul to the Trudeausmen — which, ironically, often meant submitting principle, and logic, to the greater good of the party. I can see why Manley had to go along with the ritual, and retain his silence about the peculiar and problematic universe of mini-lobby groups that had grown like weeds within the party itself. Perhaps, like a befuddled Moonie, he couldn’t even see the problems until he broke free of the party’s hold. But then again, it’s also hard to sound credible complaining about structural problems in your party when it keeps winning election after election after election.

Kevin Libin, “Where was John Manley when the Liberals needed him?”, National Post, 2011-05-13

November 26, 2010

Rewarding bravery or giving “attaboy” awards?

Filed under: Military, USA — Tags: , , , , , — Nicholas @ 09:45

Strategy Page reports on the huge increase in medals being awarded to US troops:

The U.S. Army has reported that some 857,000 medals have been awarded to the 1.2 million soldiers who have served in Iraq and Afghanistan. That’s 48 percent as many medals awarded during World War II, when six times as many soldiers served overseas. It’s also 30 percent of those awarded during Vietnam, where 25 percent more soldiers served. This odd pattern is the result of the excessive number of medals given out during the Vietnam war.

This has not been forgotten. Five years ago, American troops began grumbling about what was perceived as disrespectful use of Bronze Star medals as “attaboy” awards for officers and senior NCOs who served in Iraq and Afghanistan, or for lower ranking personnel you want to pin a medal on for no good reason

[. . .]

This awards inflation was a very unpopular aspect of the Vietnam war, and became a major embarrassment after the 1983 Grenada invasion (where the army tried to award more medals than there were troops involved, but the public caught wind of it and forced the brass to back off.)

Compared to the Canadian military, the US hands out a lot more medals: in my long-ago militia days, we used to joke that American recruits got medals for shining boots and using the latrine. Of course, that was right after the Vietnam era, so the “medal inflation” was perhaps at its most obvious stage.

June 7, 2010

QotD: Investing in well-managed companies

Filed under: Economics, Humour, Quotations — Tags: , , , — Nicholas @ 13:57

When companies make money, we assume they are well-managed. That perception is reinforced by the CEOs of those companies who are happy to tell you all the clever things they did to make it happen. The problem with relying on this source of information is that CEOs are highly skilled in a special form of lying called leadership. Leadership involves convincing employees and investors that the CEO has something called a vision, a type of optimistic hallucination that can come true only in an environment in which the CEO is massively overcompensated and the employees have learned to be less selfish.

Scott Adams, “Betting on the Bad Guys”, Wall Street Journal, 2010-06-07

February 24, 2010

Make up your minds!

Filed under: Germany, History, Military, USA — Tags: , , , — Nicholas @ 07:17

American soldiers have been accused of being too “egg-headed” in their approach to war, with much being made about the constant upgrading of equipment with newer electronic and computerized gizmos. But it’s not what it seems — now a New York Times Idea of the Day blogger says the US military has a “fetish” for Wilhelmine and Hitlerian Germany:

“Why do people have a fixation with the German military when they haven’t won a war since 1871?”

That’s the Tom Clancy quote William J. Astore uses to begin this essay on TomDispatch (picked up by Mother Jones), renewing a critique of what some see as a Clausewitz cult among American military strategists.

Mr. Astore, a former Air Force Academy history instructor (and Wehrmacht buff as a boy), says “the American military’s fascination with German military methods and modes of thinking” is reflected outwardly in busts of Clausewitz on display American military academies, and more tangibly in echoes of the Blitzkrieg in the first and second Iraq wars:

In retrospect, what disturbs me most is that the military swallowed the Clausewitzian/German notion of war as a dialectical or creative art, one in which well-trained and highly motivated leaders can impose their will on events. In this notional construct, war became not destructive, but constructive. It became not the last resort of kings, but the preferred recourse of “creative” warlords who demonstrated their mastery of it by cultivating such qualities as flexibility, adaptability and quickness. One aimed to get inside the enemy’s “decision cycle” . . . while at the same time cultivating a “warrior ethos” within a tight-knit professional army that was to stand above, and also separate from, ordinary citizens.

There were lots of things that western armies could profitably learn after 1945 from German tactical and operational models. There was no intrinsic reason why small German units fought better and more effectively than their allied opponents, in spite of Nazi propaganda, there was no “racial” strength that made German soldiers better at their trade than other nations. Remember that a lot of “German” soldiers were Austrians, Poles, Czechs, Slovaks, and other allied or conquered peoples.

German soldiers were better trained, and had much greater tactical autonomy, which gave them more flexibility and encouraged improvisation at all levels. Western armies were much more hierarchical and didn’t delegate decision-making to lower ranks. That alone made German battalions, companies, and platoons far more dangerous: when things didn’t go according to the detailed plan, they adapted and still tried to accomplish their assigned mission. British, French, and (especially) Soviet units were not rewarded for departing from their (inevitably) more detailed orders.

Non-military critics may easily assume that trying to learn anything from the Kaiser’s army or Hitler’s army carries a moral taint, but paradoxically, those soldiers — fighting for an authoritarian or dictatorial government — had more tactical freedom than Allied soldiers who could vote (and whose votes actually mattered).

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