Quotulatiousness

April 27, 2010

Further evidence that PowerPoint is the tool of Satan

Filed under: Bureaucracy, Humour, Technology — Tags: , , , — Nicholas @ 17:09

DarkWater Muse sent me the following link, saying “Finally somebody who sympathizes with my long held views on PowerPoint”:

Gen. Stanley A. McChrystal, the leader of American and NATO forces in Afghanistan, was shown a PowerPoint slide in Kabul last summer that was meant to portray the complexity of American military strategy, but looked more like a bowl of spaghetti.

“When we understand that slide, we’ll have won the war,” General McChrystal dryly remarked, one of his advisers recalled, as the room erupted in laughter.

[. . .]

“PowerPoint makes us stupid,” Gen. James N. Mattis of the Marine Corps, the Joint Forces commander, said this month at a military conference in North Carolina. (He spoke without PowerPoint.) Brig. Gen. H. R. McMaster, who banned PowerPoint presentations when he led the successful effort to secure the northern Iraqi city of Tal Afar in 2005, followed up at the same conference by likening PowerPoint to an internal threat.

“It’s dangerous because it can create the illusion of understanding and the illusion of control,” General McMaster said in a telephone interview afterward. “Some problems in the world are not bullet-izable.

[. . .]

Senior officers say the program does come in handy when the goal is not imparting information, as in briefings for reporters.

The news media sessions often last 25 minutes, with 5 minutes left at the end for questions from anyone still awake. Those types of PowerPoint presentations, Dr. Hammes said, are known as “hypnotizing chickens.”

One of the worst aspects of any PowerPoint presentation is that by the use of graphic tricks and pretty effects, serious flaws in actual content can be “handwaved over”. This is great for the presenter who doesn’t want to impart real information, but terrible for the victims audience. Bulleted lists are a useful device for summarizing key ideas that don’t necessarily have a hard sequence or hierarchy, but they can also be used to imply illogical or inconsistent groupings of concepts or facts, especially when the eye (and the mind) is being entranced by whizzy tricks.

To paraphrase Sir Humphrey Appleby, “a good Civil Servant must be able to use PowerPoint not as a window into the mind but as a curtain to draw across it.”

I’ve sounded the warning call about the evil incarnate that is PowerPoint before. Do have a look at the (yes, I recognize the irony) slideshow here.

Update, 30 April: PowerPoint badges for your BDUs.

Tech-clueless in Toronto

Filed under: Humour, Technology — Tags: , , — Nicholas @ 11:08

I received the following rant from a reader who is experiencing some, um, technical challenges in his job. Not technical challenges for himself: boss and co-worker foundering under the foaming, rushing waters of technology:

They are going to drive me absolutely insane.

Did you know … that you can select the program with which to open a file by right-clicking on the file and selecting Open With…?

DID YOU KNOW THAT?!

That is the MOST AMAZING THING EVER, according to the oldsters. These guys could not figure out how to open a text file that has an extension other than .TXT. I showed them the Open With… twiddlebit, and now Head Oldster is busy adding the procedure to our internal style guide.

Gobsmacked with heartbroken outrage, I said “Dude. Anyone who has used Windows for any amount of time will know that. You don’t have to put it into our style guide.”

To which he responded: “I have been doing this for 20 years, and this is the first time I’ve heard of this. So it should be documented.”

I don’t know how much longer I can work here.

And to top if off, BOTH OF THEM are constantly getting calls from headhunters and former employers who want them back as contractors. How is that possible? Head Oldster can generally get through the day, but The New Guy — Judas on a Vespa with Cheese and Peppers. Watching him navigate through FrameMaker is like watching Stephen Hawking type out A Brief History of Time character-by-character with his eyeballs, minus the genius part of it.

The guy struggles to find the SAME FUNCTIONS THAT HE USES EVERY DAY in the menus. How can he possibly beswamped with job offers? IS THE ECONOMY DOING THAT WELL?

Crickey.

I have to admit, reading this rant made me feel better about my own work . . .

That lost iPhone prototype

Filed under: Humour, Technology — Tags: , , — Nicholas @ 07:48

As re-interpreted by Scott Adams, creator of Dilbert:

Two questions I am often asked:
1. How far in advance do you work?
2. How quickly can you publish a comic on a current event?

Today I will indirectly answer both questions by talking about something else entirely. I assume you’ve all been following the story of the Apple engineer who left a prototype 4G iPhone at a beer garden. I found this story too delicious to resist, but I worried that the story would become stale before my comics would work through the pipeline. I think the soonest I can get something published is in about a month, perhaps a bit sooner, but I’ve never tested it.

I drew two comics while considering my options. In the end, I thought it wasn’t worth the extra friction to push them to the front of the line. And it would be June 18th before they ran in their normal position, which seemed too far in the future. So here now, exclusively for you blog readers, the totally unfinished first drafts of those comics. You will never see these in newspapers.

April 26, 2010

McAfee’s tech problem resolved: image problem will take much longer

Filed under: Technology — Tags: , , , — Nicholas @ 08:43

After the technical disaster of an anti-virus company releasing an update that shut down many of their customers’ computers, McAfee now has to cope with the public relations disaster:

After dealing with McAfee’s most recent fix that sabotaged Windows XP PC clients worldwide, users of the antivirus software headed over to Twitter to vent their rage, creating a public-relations and legal nightmare that will likely continue long after the last machine is patched.

“I hate McAfee,” more than one Tweeter wrote, summing up the frustration felt when a McAfee update identified a “normal Windows process” as malware and killed it, kicking off a death spiral for the affected machines.

Another Tweet: “McAfee DAT 5958, you’ve made…no wait, what’s the opposite of “made my day”?… you’ve DESTROYED MY DAY. hate you McAfee. HAAATEEEEE.”

“VirusScan,” another person Tweeted. “The cure is worse than the disease.”

I was fortunate, as fellow blogger William P. alerted me to the issue and I got home and turned off McAfee automatic updating before my desktop machine loaded the poison update.

April 22, 2010

The iPad is “the ultimate Steve Jobs device”

Filed under: Media, Technology — Tags: , , , , , — Nicholas @ 15:05

I’m still quite happy with my iPhone, although I’ll pay attention when the next annual hardware refresh is released. I don’t quite “get” the attraction of the iPad, but perhaps it’s because I’m not typically swayed by glamour. Eric Raymond is amazed, but not at the device itself. He’s amazed at how closesly it approaches the Platonic ideal of a Steve Jobs device:

The iPad is the ultimate Steve Jobs device — so hypnotic that not only do people buy one without knowing what it’s good for, they keep feeling like they ought to use it even when they have better alternatives for everything it does. It’s a triumph of style over substance, cool over utility, form over actual function. The viral YouTube videos of cats and two-years-olds playing with it speak truth in their unsurpassable combination of draw-you-in cuteness with utter pointlessness. It’s the perfect lust object of postmodern consumerism, irresistibly attractive but empty — you know you’ve been played by the marketing and design but you don’t care because your complicity in the game is part of the point.

This has to be Steve Jobs’s last hurrah. I predict this not because he is aging and deathly ill, but because he can’t possibly top this. It is the ne plus ultra of where he has been going ever since the Mac in 1984, with his ever-more obsessive focus on the signifiers of product-design attractiveness. And it’s going to make Apple a huge crapload of money, no question.

Sorta related, from BoingBoing:

April 21, 2010

When copyright goes bad

Filed under: Law, Media, Technology — Tags: , , , , — Nicholas @ 12:09

H/T to Cory Doctorow.

“The biggest defeat for internet freedom in the UK since it opened for business”

Filed under: Britain, Law, Media, Technology — Tags: , , , , — Nicholas @ 10:12

Andrew Orlowski looks at the overwhelming legislative victory for the music industry in the UK:

Back in January, a senior music business figure explained to me that Clause 17, which gave open-ended powers to the Secretary of State, was unlikely to survive the wash-up. But he didn’t much care; the other sections which compelled the ISPs to take action against infringers were good enough. Anything else was a bonus – possibly even a distraction. Yet to the amazement of the music business, web blocking is now legislation.

I think this is a watershed in internet campaigning. It’s not just a tactical defeat, it’s a full-on charge of the light brigade, and the biggest defeat for internet freedom in the UK since it opened for business. I’ve spent time talking to legislators and protagonists, and concluded that it was avoidable. Much of the argument was already lost when the Bill was introduced last November, admittedly, but campaigners’ tactics made a bad situation worse. This explodes the idea — sometimes called the ‘Overton Window’ in the jargon — that by adopting an extreme position, you pull the centre ground your way. The digital rights campaigners forced waverers into the music business camp, and hardened their support for tougher measures against file sharers.

In the end, the BPI wiped the floor with the Open Rights Group.

April 20, 2010

Exactly

Filed under: Liberty, Technology — Tags: , , , , , — Nicholas @ 16:54

Cory Doctorow:

The ubiquitous mobile phone in adolescent hands has meant an enormous increase in adolescent freedom to communicate and to form groups to take action. But it’s also meant an unprecedented (and as yet, largely unfelt) increase in the amount of surveillance data available to parents and authority figures, from social graphs of who talks to whom to logs of movement to actual records of calls and texts.

Will we wake up in 20 years and say, “Christ, how could we have spent all that time talking about how kids were sending each other texts without taking note of the fact that we’d given every teen in America his own prisoner tracking cuff and always-on bug?”

My, what a pretty Panopticon we’ve built ourselves . . .

Apple officially asks for their missing iPhone back

Filed under: Technology — Tags: , , — Nicholas @ 07:50

I guess Gizmodo did get their hands on something genuine, as Apple has sent a letter formally asking for the device to be returned to them:

Gizmodo says it has now received a letter from Apple’s senior vice president and general counsel Bruce Sewell:

“It has come to our attention that Gizmodo is currently in possession of a device that belongs to Apple. This letter constitutes a formal request that you return the device to Apple. Please let us know where to pick up the unit.”

Gizmodo says the iPhone 4G/iPhone HD — take your pick — was left in a German beer garden (we like those details) called Gourmet Haus Staudt in Redwood. Speculate what you will about this: how convenient this kind of intense interest is for Apple, whether this is a fake, the various ways in which infamously secretive Apple might retaliate against the hapless prototype phone-loser Gray Powell — or, as the well-connected John Gruber says, why Gizmodo paid $5,000 for the phone which was stolen from Apple.

Given that almost any device Apple introduces is greeted with hosannas and hallelujahs from the fanboy crowd, it does seem unlikely that this is a deliberate attempt by Apple to create or increase public interest in their next iPhone release.

25 years on, the “Hackers” bestride the globe

Filed under: History, Technology — Tags: , , , , — Nicholas @ 07:34

Steven Levy revisits some of the people he profiled in his book Hackers, back in the Pre-Cambrian period of the geek revolution:

“It’s funny in a way”, says Bill Gates, relaxing in an armchair in his office. “When I was young, I didn’t know any old people. When we did the microprocessor revolution, there was nobody old, nobody. It’s weird how old this industry has become.” The Microsoft cofounder and I, a couple of fiftysomething codgers, are following up on an interview I had with a tousle-headed Gates more than a quarter century ago. I was trying to capture what I thought was the red-hot core of the then-burgeoning computer revolution — the scarily obsessive, absurdly brainy, and endlessly inventive people known as hackers. Back then, Gates had just pulled off a deal to supply his DOS operating system to IBM. His name was not yet a household word; even Word was not yet a household word. I would interview Gates many times over the years, but that first conversation was special. I saw his passion for computers as a matter of historic import. Gates himself saw my reverence as an intriguing novelty. But by then I was convinced that I was documenting a movement that would affect everybody.

The book I was writing, Hackers: Heroes of the Computer Revolution, came out just over 25 years ago, in the waning days of 1984. My editor had urged me to be ambitious, and so I shot high, crafting a 450-page narrative in three parts, making the case that hackers — brilliant programmers who discovered worlds of possibility within the coded confines of a computer — were the key players in a sweeping digital transformation.

I hadn’t expected to reach that conclusion. When I embarked on my project, I thought of hackers as little more than an interesting subculture. But as I researched them, I found that their playfulness, as well as their blithe disregard for what others said was impossible, led to the breakthroughs that would define the computing experience for millions of people.

I must have read Hackers during my first or second semester in college, as I tried to figure out how to get out of the series of dead-end jobs I’d had since leaving school. I found strong echoes of many of the characters Levy portrayed in the people I encountered in my first few “high tech” jobs, although I don’t think any of them have managed to become billionaires yet.

April 19, 2010

Gizmodo examines what might be the next iPhone

Filed under: Technology — Tags: , — Nicholas @ 13:49

A lost iPhone prototype or pre-production model, or a really convincing fake, has fallen into the hands of Gizmodo:

What’s new

• Front-facing video chat camera
• Improved regular back-camera (the lens is quite noticeably larger than the iPhone 3GS)
• Camera flash
• Micro-SIM instead of standard SIM (like the iPad)
• Improved display. It’s unclear if it’s the 960×640 display thrown around before — it certainly looks like it, with the “Connect to iTunes” screen displaying much higher resolution than on a 3GS.
• What looks to be a secondary mic for noise cancellation, at the top, next to the headphone jack
• Split buttons for volume
• Power, mute, and volume buttons are all metallic

New iPhone on the left, existing iPhone 3GS on the right.

H/T to daveweigel for the link.

April 16, 2010

QotD: Blog Post EULA

Filed under: Humour, Law, Quotations, Technology — Tags: , , , — Nicholas @ 09:05

READ CAREFULLY. By reading this blog post, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies (“BOGUS AGREEMENTS”) that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

Cory Doctorow, “Video-game shoppers surrender their immortal souls”, BoingBoing, 2010-04-16

April 15, 2010

The technical term is “totally insane”

Filed under: Law, Media, Technology — Tags: , , , , — Nicholas @ 12:12

Cory Doctorow has a horrible dystopian future in mind. No, it’s not the background to his next science fiction novel — it’s what the MPAA and RIAA think our future should be like:

The MPAA and RIAA have submitted their master plan for enforcing copyright to the new Office of Intellectual Property Enforcement. As the Electronic Frontier Foundation’s Richard Esguerra points out, it’s a startlingly distopian work of science fiction. The entertainment industry calls for:

* spyware on your computer that detects and deletes infringing materials;
* mandatory censorware on all Internet connections to interdict transfers of infringing material;
* border searches of personal media players, laptops and thumb-drives;
* international bullying to force other countries to implement the same policies;
* and free copyright enforcement provided by Fed cops and agencies (including the Department of Homeland Security!).

There’s a technical term for this in policy circles. I believe it’s “Totally insane.”

I find the audacity of (as Cory calls ’em) “Big Content” to be breathtaking: it’s as if they’ve never heard of fairness or privacy. If they get their wish, we’ll never hear of ’em again either.

As Greg Sandoval points out, there’s almost no reliable data to quantify the problem all this draconian lawmaking and enforcement is supposed to address:

“Three widely cited U.S. government estimates of economic losses resulting from counterfeiting cannot be substantiated due to the absence of underlying studies,” the GAO said. “Each method (of measuring) has limitations, and most experts observed that it is difficult, if not impossible, to quantify the economy-wide impacts.”

In what appears to be a setback for Hollywood and the recording industry, the government said that it sees problems with the methodology used in studies those sectors have long relied on to support claims that piracy was destructive to their businesses. The accountability office even noted the existence of data that shows piracy may benefit consumers in some cases.

[. . .]

“Consumers may use pirated goods to ‘sample’ music, movies, software, or electronic games before purchasing legitimate copies,” the GAO continued. “(This) may lead to increased sales of legitimate goods.”

Properly defining what are “public goods”

Filed under: Economics, Law, Media, Technology — Tags: , , , , — Nicholas @ 07:50

Milena Popova, guest-blogging while Charles Stross is out experiencing Japan, has a long discussion up about public goods and why content (digitally speaking) is a classic example:

There’s a theory in economics about things called “public goods”. To understand the distinction between private goods, public goods and the couple of shades of grey in between, you first need to get your head around two concepts: rival and excludable.

Rival: (Wikipedia seems to call this “rivalrous”, but when I were a young economist lass we used to call it rival so I’ll stick with that.) A good is rival if my consumption of it diminishes the amount of the good that you can consume. Say we had 10 apples, and I ate one. There would now be 9 apples left which you could eat. If we had one apple and I ate all of it, tough luck, no apples for you. Knowing whether a good is rival or not tells you whether you want to use the market (if I were a good economist that would possibly be capital-M Market 😉 to allocate access to that good. If it’s rival, then the market is an efficient way of allocating the good; if it’s not, then you might want to think about other ways of getting your good to people. Remember that scary anti-piracy clip at the start of your DVDs which says “You wouldn’t steal a handbag”? Hold that thought for a minute.

Excludable: A good is excludable if you physically have a way of stopping people from consuming it. Back to the apples: if they’re in my fridge, inside my locked house and you don’t have a key, you can’t have my apples. (Yes, yes, you could break in. The law provides additional protection here, but ultimately there’s probably a better way for you to obtain an apple than breaking into my house, right?) Knowing whether a good is excludable tells you whether you can use the market to distribute the good. If your good is excludable, go ahead and sell it on the open market; if it’s not — you might struggle because you can’t stop people from just taking it for free.

So. Most of the goods you deal with in your day-to-day life are both rival and excludable. We call them pure private goods. But there’s a few things here and there that aren’t as clear-cut, and this is where it gets a little messy.

April 13, 2010

Surprise! Apple allows competing browser onto the iPhone

Filed under: Technology — Tags: , , — Nicholas @ 07:45

I guess even Apple has to trim their sails to the prevailing wind every now and again. Andrew Orlowski reviews the new iPhone implementation of Opera:

At last. Apple approved Opera’s Mini browser for the iPhone overnight, and in in a few hours it’s already attracted over 150 reviews. They’re not all positive, and not all accurate, but it’s an indication of how much interest there is in a better browser. While Safari was the jewel in the crown of the iPhone user interface, it hasn’t changed in three years. There are now 80 million iPhone and iPod Touches out in the wild, so some choice is long overdue.

What’s it like, then?

They said it was impossible . . .

Mini is fast, and Opera has sprung no surprises in the look and feel department. The font rendering and touch navigation — the mechanics of scrolling and zooming – aren’t quite as slick as we get with Safari, but they’re not far off. Mini also boasts also some very nice user-friendly features absent in Safari, such as saving web pages, searching inside a page, custom searches, and bookmark sync. And so it should . . .

Performance is the big draw, here. It’s always been the Mini’s signature feature: it was designed around speed and overcoming the obstacles to a good user experience on a mobile. Unlike the native version of Opera, Mini is really a lightweight document viewer, with the web page rendered on a proxy server, compressed, and sent down to the phone as a compact binary stream. The page is sent in large chunks, because TCP/IP’s chatty, bitty nature exacerbates the latencies that are a feature of 3G networks.

I’ll be downloading a copy as soon as I post this blog entry . . .

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