Quotulatiousness

March 20, 2024

This “should be a reality check for the technocracy”

Filed under: Media, Technology, USA — Tags: , , , , , — Nicholas @ 03:00

Ted Gioia on the SXSW audience reaction to being presented with full-quill AI enthusiasm that didn’t match the presenters’ expectations at all:

Tech leaders gathered in Austin for the South-by-Southwest conference a few days ago. There they showed a video boasting about the wonders of new AI technology.

And the audience started booing.

At first, just a few people booed. But then more and more — and louder and louder. The more the experts on screen praised the benefits of artificial intelligence, the more hostile the crowd got.

The booing started in response to the comment that “AI is a culture.” And the audience booed louder when the word disrupted was used as a term of praise (as is often the case in the tech world nowadays).

Ah, but the audience booed the loudest at this statement:

    I actually think that AI fundamentally makes us more human.

The event was a debacle — the exact opposite of what the promoters anticipated.

And it should be a reality check for the technocracy.

If they were paying attention, they might already have a hunch how much people hate this stuff — not just farmers in Kansas or your granny in Altoona, but hip, progressive attendees at SXSW.

These people literally come to the event to learn about new things, and even they are gagging on this stuff.

It’s more than just fears about runaway AI. Prevailing attitudes about digital tech and innovation are changing rapidly in real time — and not for the better. The users feel used.

Meanwhile the tech leaders caught in some time warp. They think they are like Steve Jobs launching a new Apple product in front of an adoring crowd.

Those days are gone.

Not even Apple is like Apple anymore. A similar backlash happened a few weeks ago, when Apple launched its super-high-tech virtual reality headset. The early response on social media was mockery and ridicule — something Steve Jobs never experienced.

This is the new normal. Not long ago we looked to Silicon Valley as the place where dreams came from, but now it feels more like ground zero for the next dystopian nightmare.

He’s not just a curmudgeonly nay-sayer (that’s more me than him), and has some specific things that are clearly turning a majority of technology users against the very technology that they once eagerly adopted:

They’re doing so many things wrong, I can’t even begin to scratch the surface here. But I’ll list a few warning signs.

You must be suspicious of tech leaders when …

  1. Their products and services keep getting worse over time.
  2. Their obvious goal is to manipulate and monetize the users of their tech, instead of serving and empowering them.
  3. The heaviest users of their tech suffer from depression, anxiety, suicidal impulses, and other negative effects as a result.
  4. They stop talking about quality, and instead boast incessantly about scalability, disruption, and destruction.
  5. They hide what their technology really does — resisting all requests for transparency and disclosure.
  6. They lock you into platforms, forcing you to use new “features” and related apps if you want to access the old ones.
  7. They force upgrades you don’t like, and downloads you don’t want.
  8. Their terms of use are filled with outrageous demands and sweeping disclaimers.
  9. They destroy entire industries not because they offer superior products, but only because as web gatekeepers they have a chokehold on information and customer flow — which they use ruthlessly to kill businesses and siphon off revenues.

Every one of those things is happening right here, right now.

We’re doing the technocracy a favor by calling it to their attention. If they get the message, they can avoid the coming train wreck. They can return to real innovation, with a focus on helping the users they now so ruthlessly exploit.

November 27, 2023

The slackening pace of technological innovation

Filed under: Business, Economics, Media, Technology, USA — Tags: , , , , — Nicholas @ 04:00

Freddie deBoer thinks we’re living off the diminishing fumes of a much more innovative and dynamic era:

I gave a talk to a class at Northeastern University earlier this month, concerning technology, journalism, and the cultural professions. The students were bright and inquisitive, though they also reflected the current dynamic in higher ed overall – three quarters of the students who showed up were women, and the men who were there almost all sat moodily in the back and didn’t engage at all while their female peers took notes and asked questions. I know there’s a lot of criticism of the “crisis for boys” narrative, but it’s often hard not to believe in it.

At one point, I was giving my little spiel about how we’re actually living in a period of serious technological stagnation – that despite our vague assumption that we’re entitled to constant remarkable scientific progress, humanity has been living with real and valuable but decidedly small-scale technological growth for the past 50 or 60 or 70 years, after a hundred or so years of incredible growth from 1860ish to 1960ish, give or take a decade or two on either side. You’ve heard this from me before, and as before I will recommend Robert J. Gordon’s The Rise & Fall of American Growth for an exhaustive academic (and primarily economic) argument to this effect. Gordon persuasively demonstrates that from the mid-19th to mid-20th century, humanity leveraged several unique advancements that had remarkably outsized consequences for how we live and changed our basic existence in a way that never happened before and hasn’t since. Principal among these advances were the process of refining fossil fuels and using them to power all manner of devices and vehicles, the ability to harness electricity and use it to safely provide energy to homes (which practically speaking required the first development), and a revolution in medicine that came from the confluence of long-overdue acceptance of germ theory and basic hygienic principles, the discovery and refinement of antibiotics, and the modernization of vaccines.

Of course definitional issues are paramount here, and we can always debate what constitutes major or revolutionary change. Certainly the improvements in medical care in the past half-century feel very important to me as someone living now, and one saved life has immensely emotional and practical importance for many people. What’s more, advances in communication sciences and computer technology genuinely have been revolutionary; going from the Apple II to the iPhone in 30 years is remarkable. The complication that Gordon and other internet-skeptical researchers like Ha-Joon Chang have introduced is to question just how meaningful those digital technologies have been for a) economic growth and b) the daily experience of human life. It can be hard for people who stare at their phones all day to consider the possibility that digital technology just isn’t that important. But ask yourself: if you were forced to live either without your iPhone or without indoor plumbing, could you really choose the latter? I think a few weeks of pooping in the backyard and having no running water to wash your hands or take a shower would probably change your tune. And as impressive as some new development in medicine has been, there’s no question that in simple terms of reducing preventable deaths, the advances seen from 1900 to 1950 dwarf those seen since. To a remarkable extent, continued improvements in worldwide mortality in the past 75 years have been a matter of spreading existing treatments and practices to the developing world, rather than the result of new science.

ANYWAY. You’re probably bored of this line from me by now. But I was talking about this to these college kids, none of whom were alive in a world without widespread internet usage. We were talking about how companies market the future, particularly to people of their age group. I was making fun of the new iPhone and Apple’s marketing fixation on the fact that it’s TITANIUM. A few of the students pushed back; their old iPhones kept developing cracks in their casings, which TITANIUM would presumably fix. And, you know, if it works, that’s progress. (Only time and wear and tear will tell; the number of top-of-the-line phones I’ve gone through with fragile power ports leaves me rather cynical about such things.) Still, I tried to get the students to put that in context with the sense of promise and excitement of the recent past. I’m of a generation that was able to access the primitive internet in childhood but otherwise experienced the transition from the pre-internet world to now. I suspect this is all rather underwhelming for us. When you got your first smartphone, and you thought about what the future would hold, were your first thoughts about more durable casing? I doubt it. I know mine weren’t.

Why is Apple going so hard on TITANIUM? Well, where else does smartphone development have to go? In the early days there was this boundless optimism about what these things might someday do. The cameras, obviously, were a big point of emphasis, and they have developed to a remarkable degree, with even midrange phones now featuring very high-resolution sensors, often with multiple lenses. The addition of the ability to take video that was anything like high-quality, which became widespread a couple years into the smartphone era, was a big advantage. (There’s also all manner of “smart” filtering and adjustments now, which are of more subjective value.) The question is, who in 2023 ever says to themselves “smartphone cameras just aren’t good enough”? I’m sure the cameras will continue to get refined, forever. And maybe that marginal value will mean something, anything at all, in five or ten or twenty years. Maybe it won’t. But no one even pretends that it’s going to be a really big deal. Screens are going to get even more high-resolution, I guess, but again – is there a single person in the world who buys the latest flagship Samsung or iPhone and says, “Christ, I need a higher resolution screen”? They’ll get a little brighter. They’ll get a little more vivid. But so what? So what. Phones have gotten smaller and they’ve gotten bigger. Some gimmicks like built-in projectors were attempted and failed. Some advances like wireless charging have become mainstays. And the value of some things, like foldable screens, remains to be seen. But even the biggest partisans for that technology won’t try to convince you that it’s life-altering.

January 25, 2023

Sometimes – rarely – the boss really does embody all those “creative genius” tropes

Filed under: Business, Media, USA — Tags: , , — Nicholas @ 05:00

At The Honest Broker, Ted Gioia considers the impact Steve Jobs had on Apple:

I share these reactions, because many other sectors of our culture (especially music) suffer from a similar malaise. And in most instances, the problems start at the top.

I’ve seen in so many different circumstances how the entire organization takes on the personality of the CEO — for better or worse. I’ve also seen how the replacement of a single individual can turn a bad situation into a great one, and vice versa.


The case of Steve Jobs is fascinating, and perhaps alarming too. He left Apple twice, and both times something similar happened.

In the first instance, Jobs was fired as CEO in 1985. The last thing he did before losing his job was launch the Macintosh computer. When he returned to Apple 12 years later, the single biggest source of revenue for the company was still the Macintosh. After more than a decade, the company was depending on the creativity of the guy they fired.

Steve Jobs died in 2011, and we have now reached the exact same time lag as before. Twelve years have elapsed since Jobs’s final departure, and the last big project he undertook before his death was the iPhone. And now after a dozen years, Apple’s largest source of revenues is still the iPhone. Once again, they are riding the momentum of his creativity, and have done shockingly little to expand his legacy.

By the way, in the interim between the two stints as Apple CEO, Jobs founded NeXT and ran Pixar. Fifteen Pixar films now rank among the 50 highest grossing animated films of all time, and they have won 23 Academy Awards. And because of his sale of Pixar to Disney, the entrepreneur’s widow Laurene Powell Jobs inherited 138 million shares of Disney stock.

That’s pretty good results for the lull in your tech career after you’ve been fired.

I know Jobs has many detractors. And maybe he was a hardass boss. In fact, he almost certainly was a hardass boss. But it’s tough to ignore those results — which not only changed a company but the entire culture of our times.

December 30, 2022

QotD: If AT&T had used the Google model

Filed under: Business, Quotations, Technology, USA — Tags: , , — Nicholas @ 01:00

I’ve written elsewhere of how much we would have suffered if AT&T had run the phone network with a Google strategy. You wouldn’t be able to talk on the phone until you heard a bunch of advertisements first. The restaurant you call for a dinner reservation would have to kickback a share of your meal tab to the phone company. Everything you did on your phone would be more cumbersome and less efficient.

Guess what? That still may happen. The only reason Apple hasn’t already started force-feeding ads on your iPhone is a fear that competitors may not do the same — and they might lose a few market share points. But all it takes is one backroom meeting of dubious legality between smartphone providers, and you will soon start hearing a pitch from the GEICO gecko before you even say hello.

Ted Gioia, “YouTube May Force You to Watch 10 (or More) Unskippable Ads in a Row”, The Honest Broker, 2022-09-19.

November 30, 2022

The widespread anti-lockdown protests in China … and how Apple is helping suppress them

N.S. Lyons admires what can only be described as potentially revolutionary protests across many of China’s big cities and resisting further lockdowns by the government:

Something extraordinary happened in China over the weekend. Not long ago I wrote at length, if in a rather different context, about the vital importance of courage in the defense of the true and the human against the cold, mechanistic evil that is nihilistic technocracy, the machine whose Conditioners forever lust after total control – not only over men, but ultimately over reality itself. Well, now we have just seen a stunning example of such courage in the streets of China, where people rose up to reassert their human dignity in the face of the most dehumanizing machine of control in the world today: the Chinese Communist Party’s “zero-Covid” terror-state.

For three years now, the Chinese government has maintained its policy of draconian city-wide lockdowns, endless daily mass testing and biomedical surveillance, digital Covid-passes that arbitrarily govern every aspect of daily life, vast camps to house those dragged into quarantine for weeks (or longer) at a time, and, more recently, such innovations as “closed-loop” factories, where workers are forced to work, sleep, and “live” completely isolated from the outside world so that they can continue to produce your iPhones.

But now over the past several days protests have erupted in at least a dozen cities and 79 universities across the country, with spontaneous demonstrations – often begun by only a handful of people, or even a single individual – quickly drawing crowds of hundreds, even thousands, of people willing to fearlessly demand an end to the zero-Covid nightmare.

In Wuhan, where it all began, swarming crowds smashed down containment barriers and “liberated” locked-down neighborhoods:

[…]

All across the country, many thousands of these protesters spontaneously echoed many of the same lines:

    We don’t want PCR tests. We want to eat.

    We don’t want Cultural Revolution. We want reform.

    We don’t want lockdowns. We want freedom.

    We don’t want a Great Leader. We want the vote.

    We don’t want lies. We want dignity.

    We aren’t slaves. We are citizens.

These are conspicuously the same lines as those of a banner hung from a Beijing bridge by a lone (since disappeared) protester, Peng Lifa, on the 13th of October, just ahead of the CCP’s 20th Party Congress and Xi Jinping’s re-coronation as Chinese leader for life.

Now, as recordings of the anti-lockdown protests are swiftly censored online, Chinese netizens have often simply been replying with “We saw it” – a phrase referring not just to the protests, but to Peng Lifa’s message.

His final and most striking line, on a second banner, happens to have been:

    “Refuse to go to class. Go on strike. Remove the traitor Xi Jinping.”

And indeed in many protests over the last few days the people’s frustration with zero-Covid tyranny translated into something more: an outpouring of raw anger against the CCP and Xi.

Of course, China’s ruling Communist regime isn’t without its loyal supporters and useful idiots like Apple:

Maybe something will come of the COVID lockdown protests in China. Maybe not, if you’re old enough to remember the guy who stood in front of the tank in Tiananmen Square, and who was never identified nor ever seen again. More likely, the Chinese Communist Party will crack down again, and the people of China will become compliant again.

And the West will turn a blind eye. Again.

Here’s what was in the latest iPhone update, according to Zachary M. Seward of Quartz:

    Hidden in the update was a change that only applies to iPhones sold in mainland China: AirDrop can only be set to receive messages from everyone for 10 minutes, before switching off. There’s no longer a way to keep the “everyone” setting on permanently on Chinese iPhones. The change, first noticed by Chinese readers of 9to5Mac, doesn’t apply anywhere else.

In other words, Chinese iPhone users can’t do or say anything without the CCP knowing about it. Dissent can be quashed before it even starts. The Chinese people can be kept under the CCP’s thumb. And Apple is helping.

September 30, 2022

“To maintain the illusion of free, all our online activities are sinking into spam, scam, and sham”

Filed under: Business, Media, Technology, USA — Tags: , , , , , — Nicholas @ 05:00

Ted Gioia on the insatiable growth of predatory behaviour from providers of “free” content online:

The biggest trick the Devil ever played was convincing people that online stuff is free. But the Devil always collects, sooner or later — and we are starting to learn the actual terms of this cursed deal.

Consider some recent news stories:

  • YouTube has been testing users’ willingness to watch 10 unskippable ads on a video. And the ads aren’t spaced out. They come at you, one right after the other, at the outset — because Google wants to be paid first, even if the video sucks.
  • Nobody wants ads on iPhone, but they’re coming. Executives at Apple are allegedly planning to triple the ad revenue from phones.
  • “For some Google searches literally the whole screen on Google is ads.”
  • TikTok can track a user’s every keystroke, and Beijing has “access to everything”.
  • “Scams are showing up at the top of online searches.”
  • Snapchat has been forced to pay $35 million for storing and selling users’ biometric information without permission.
  • Even if you pay for ad-free streaming, Spotify inserts ads in podcasts.
  • Ads are coming to Netflix too.
  • Etc. etc. etc.

This is what happens when “free” really isn’t free — but consumers prefer to stay in denial. Go ahead and rob me, just make sure I’m not looking when it happens.

It’s even worse than that. Web users are now hooked on free — and like all addictions, this one is far costlier than you realize at the outset.

You have more leverage when you negotiate an actual price. When I cancel a paid subscription, the corporate provider always comes back with a special offer to get me to reconsider. But how much bargaining power do I have if I refuse to click on those “terms and conditions” that always come with the free stuff?

I’ll answer that for you — none at all.

How bad will it get? YouTube described its ten unskippable ads as a “test” — but this wasn’t done in a laboratory or with volunteers. They just forced it on users, and watched them squirm. And squirm they did.

In fact, one person reported a 12-ad blitz.

This wouldn’t be so bad if it was just one business or sector of the economy that played these games. But this is the de facto business model for the entire digital economy. To maintain the illusion of free, all our online activities are sinking into spam, scam, and sham. Everything from sending an email to sharing a photo gets monitored and monetized by big tech companies — and often you’re the last person to find out what the real price is.

August 12, 2022

Apple, afterwards

Filed under: Books, Business, History, USA — Tags: , , , — Nicholas @ 05:00

In Quillette, Jonathan Kay looks at Apple after the death of Steve Jobs:

In 2004, Apple co-founder Steve Jobs asked famed author Walter Isaacson to write his biography. It’s a mark of Jobs’s hallowed place in the pantheon of American corporate titans that Isaacson, whose other subjects included Henry Kissinger, Benjamin Franklin, and Albert Einstein, would eventually say yes. While best-selling books about successful business leaders represent a popular niche, most specimens are fawning airport reads that combine hagiography with self-help advice for aspiring entrepreneurs. Isaacson’s Steve Jobs (2011), by contrast, was a serious work of literary non-fiction that exalted its subject as a once-in-a-generation technological savant, while also showing him to be a callous parent and scathing boss, not to mention a proponent of loopy “fruitarian” medical theories. (Much has been made of Jobs’s use of fringe therapies to treat the pancreatic cancer that killed him in 2011, but he also entertained the bizarre belief that his vegan diet allowed him to avoid bathing for days on end without developing body odour, a proposition vigorously disputed by co-workers.)

Tripp Mickle, a Wall Street Journal technology journalist who covered the Apple beat for five years, isn’t Walter Isaacson (few of us are); and, to his credit, doesn’t try to be. Nor does he seek to present his primary subjects — former lead Apple designer Jony Ive and incumbent chief executive Tim Cook — as world-changing visionaries on par with their departed boss. Indeed, the very title of his book — After Steve: How Apple Became a Trillion-Dollar Company and Lost Its Soul — presents Apple as existing in a state of creative denouement since Jobs’s death — a bloated (if massively profitable) corporate bureaucracy that increasingly feeds shareholders’ demands for quarterly earnings by milking subscription services such as Apple Music and iCloud instead of developing new products.

The first five chapters of After Steve are structured as a twinned biography, following the lives of Ive and Cook from their precocious childhoods (in England and Alabama, respectively), and on through the 2010s, when the pair jointly ran Apple (in function, if not in title) following Jobs’s death.

Timothy Donald Cook grew up in Robertsdale, a farming community located roughly halfway between Mobile, Alabama and Pensacola, Florida, the middle child of a Korean War veteran and a pharmacist’s assistant. In high school, Cook was named “most studious”, and served as the business manager for the school yearbook. “In three years of math, he had never missed a homework assignment”, reports Mickle, also noting that one teacher remembers him as “efficient and dependable”. Cook also happens to be gay, a subject that caused some awkwardness for his Methodist parents, even though Cook wouldn’t come out publicly till later in life. As a means to deflect questions, Mickle reports, Cook’s mother told drug-store coworkers that her son was dating a girl in Foley, a nearby town.

Following high-school graduation, Cook went on to study industrial engineering at Auburn University and business administration at Duke. He then gravitated to the then-burgeoning field of personal computing, quickly carving out a niche within its production and supply-management back office. At IBM and Compaq, Cook turned himself into a sort of human abacus, ruthlessly bringing reduced costs, increased efficiencies, and smaller inventories to every assembly line he set eyes on. By the time he’d arrived at Apple in 1998, Mickle reports, Cook was completely neurotic about keeping any stocked materials off the books, calling inventory, “fundamentally evil”. In time, he pioneered a process by which yellow lines were painted down the floor of Apple’s production plants, with materials on the storage side of the line remaining on suppliers’ books until the very moment they were brought to the other side for assembly.

Like Ive, Cook declined to be interviewed for After Steve. And so it is entirely possible that the man has a rich inner life that remains opaque to Mickle and the outside world more generally. But the portrait that emerges in this book is one of a fanatically dedicated workaholic who rises before 4am to begin examining spreadsheets, and thinks about little else except the fortunes of Apple Inc. during the waking hours that follow. Mickle reports a sad scene in which Cook is spotted by sympathetic strangers at a fancy Utah resort, dining alone during what appears to be a solitary vacation. We also learn that Cook’s Friday-night meetings with Apple’s operations and finance staff were sometimes called “date night with Tim” by attendees, “because it would stretch for hours into the evening, when Cook seemed to have nowhere else to be.”

December 23, 2021

QotD: Stupid Commercials

Filed under: Business, Humour, Media, Quotations — Tags: , , , — Nicholas @ 01:00

By the way, speaking of the counter culture, have you seen that iPod ad where everyone is walking around in the street in their own exclusionary poddy bubbles but singing the same Christmas carol. Oddly, none of them seem to get hit by cars and, laughingly, they all carry the tune. Has no one broken the news to these people that people singing with headphones in their ears sound like scalded but urgently amorous cats?

Alan McLeod, “1 + 0 = 2”, Gen X at 40, 2005-11-15.

November 25, 2021

QotD: Corporate coercion can be just as dangerous as state coercion

So many libertarians […] have a simplistic, dare I say dualistic notion about bad-things-done-by-private-business and bad-things-done-by-the-state. One is met with “so start up a rival company” the other with “an outrageous example of state overreach that must be opposed politically.”

And in an ideal world, yes, that makes sense. We do not live in anything resembling an ideal world.

In an era when three (two really) credit card companies and a handful of payment processors have an off-switch for pretty much any on-line business they take a dislike to (unless they are called Apple or Amazon), as more and more of the economy goes virtual, what we have is turn-key tyranny for sale to the highest bidder, and the highest bidder is always going to be a state. I am uncertain what the solution is, but as we do not live in a “free market”, not convinced “so go set up your own global credit card and payment processing network” adds anything meaningful to the discussion. It is a bit like saying when the local electric provider turns off the power in your office (or home) because they disapprove of what you are doing “so go set up your own electric supply company”, as if that would be allowed to happen.

Perry de Havilland, “This is what so many libertarians cannot understand …”, Samizdata, 2021-08-22.

January 12, 2021

“Big Tech” flexes the muscles and squeezes down the Overton Window online

In the FEE Daily newsletter, Brad Polumbo outlines the collusive mass deplatforming of President Trump and many of his high profile supporters:

Screencap of a Fox News report on the social media networks that have deplatformed President Donald Trump, January 2021.

Amid the fallout from the January 6 attack on the US Capitol, President Trump has been banned from just about every social media platform.

This crackdown is, frankly, unprecedented.

To be sure, social media and tech companies are private companies, and are not bound by the First Amendment. They have no legal obligation to host President Trump’s speech.

But there’s a question beyond can here that ranges into the should.

And I, for one, find it extremely disturbing that the elected President of the United States — who just weeks ago received roughly 75 million votes — is deemed beyond the pale of acceptable speech by Silicon Valley overlords who are overwhelmingly left-wing. Especially so given that these same platforms still allow the literal Chinese Communist Party to post pro-genocide propaganda and allow the members of the Iranian regime to openly foment violence.

The least consumers can demand is some consistency. Personally, I would find it much more reasonable for companies like Twitter to remove individual posts, including by President Trump, that violate rules — like fomenting violence — than to erase prominent political figures from the digital conversation entirely.

We should all want to see a free and open discourse online promoted by the companies we patronize. At the same time, none of this is cause for government control of the internet or meddling with the Section 230 liability shield.

If conservatives don’t like how Twitter CEO Jack Dorsey regulates content, they’d hate how Kamala Harris would do it.

April 17, 2020

Chris Selley – “… if John Q. Bylaw is hassling you just for taking a walk, for heaven’s sake get your smart phone out and make a righteous stink”

Our proto-surveillance society is moving rapidly toward all-surveillance, all the time and the current justification is to fight the Wuhan Coronavirus epidemic:

For civil libertarians, these are alarming times — but less alarming than they might be. During a pandemic, when everyone agrees life cannot go on as normal, people who place maximum value on individual freedom are liable to look rather selfish. “Trust our leaders” types get a big boost.

But if Canadian officialdom has not botched its response to this crisis, neither has it excelled. Theresa Tam’s defenders are right that official advice will naturally change over the course of a pandemic — but nothing justifies her proactive downplaying of the COVID-19 risk at a time when several Canadian governments were, we now know, woefully unprepared. The pandemic doesn’t care that Prime Minister Justin Trudeau went to Harrington Lake, against advice from three governments including his own to stay away from any second homes — but it would have been so bloody easy for him not to go, to set an example. It’s equally inconsequential that Andrew Scheer added six more human beings than necessary to a government charter flight from Regina to Ottawa — and it would have been equally easy for him not to bring his family along.

Meanwhile, certain big Canadian cities have so obviously overstepped the mark, by cracking down on perfectly safe behaviours — walking in parks, notably — as to highlight the value of some don’t-tread-on-me pushback. An unscientific survey of social media suggests not a single real human being supports the City of Ottawa’s latest ridiculousness: Days after its bylaw officers threatened a father and son for kicking a ball around [noted here], fined a man $880 for walking his dog, and allegedly assaulted a man questioning his eviction from a park — none of which seems to be supported by the provincial emergency act they were ostensibly enforcing — a public health official now advises against exchanging properly distanced outdoor pleasantries with one’s neighbours lest it “turn into a parking lot or backyard party.” (Don’t laugh: Studio 54 was a cozy little jazz bar before Mick Jagger and Debbie Harry showed up one night with some records and a pound of blow.)

For civil libertarians who remember life before smart phones, meanwhile, the plan Google and Apple are working on to help governments control COVID-19 might as well be custom-designed to induce heebie-jeebies. The basic idea is that your phone’s operating system would reach out to other phones via Bluetooth and record the date, time, duration and location of the meeting. No personal information need be attached to those data points, just the identity of the device. When someone reports a COVID-19 diagnosis on an app, using a code provided by their public health department, devices that had been nearby would receive a warning that their owners might have been exposed, and should take such measures as local authorities advise.

It could be the stuff of dystopian sci-fi. You can just see the guy with the giant translucent computer screen shouting “magnify! Enhance!” Really, though, this comes down to a simple question: Whom do you least distrust? A co-production between Google, which is not at all known for respecting users’ privacy, and Apple, which at least seems to make an effort? Or governments?

September 21, 2019

QotD: Smartphones

Filed under: Quotations, Technology — Tags: , , — Nicholas @ 01:00

My smartphone, an out-of-date and memory-challenged iPhone, is so far and away the most incredible thing I’ve ever owned that I wouldn’t know how to pick a runner-up. I might never own a better camera, except in a replacement. It tunes my guitar vastly better than my guitar tuner. It monitors me from space and guides me to my destination, adjusting the route for traffic congestion. I speak English into it and it translates back in any language I want. It streams more entertainment than I could ever consume. If 21-year-old me could see 41-year-old me today, he would wonder (a) how I could possibly afford the thing, and (b) how I ever found time to stop gawking at it and go to work.

Chris Selley, “Silly to blame the smartphone for everything we’ve done wrong with it”, National Post, 2017-08-08.

June 6, 2019

iTunes is dead – “There will be no funeral, because it had no friends”

Filed under: Business, Technology — Tags: , , , — Nicholas @ 03:00

I use iTunes because I have to, not because I particularly want to. Apparently that’s not uncommon among iPhone users:

iTunes, Apple’s Frankenstein’s monster of an MP3-player-cum-record store-cum-video-store-cum-iPhone-updater-cum-random-task-performer, a piece of software which opens on your computer whenever it wants and which seems to require you to download an updated version every eight hours, was pronounced dead on Monday. It was 19 years old. There will be no funeral, because it had no friends.

Apple CEO Tim Cook announced that in its future operating systems, iTunes will be replaced by three separate programs: One for music (Apple Music), one for podcasts (Apple Podcasts) and one for video (Apple TV). Updating your phone — which never had anything to do with music, podcasts or video — will now be a function of the operating system. This sounds promising. It sounds normal.

But the mystery remains how Apple, of all companies, found itself sullying its machines for so long with iTunes’ wretched presence. By the end iTunes wasn’t just bad, it was fascinatingly bad — a “toxic hellstew,” as programmer Marco Arment put it in 2015. It was a master class in bad user experience from a company whose brand is excellent user experience: Put your trust in Apple’s machines and its native apps and everything will just work. There are no viruses, no blue screens of death, no pre-installed junkware popping up all over your brand-new desktop. Things just show up where they’re supposed to be. Mac’s user interface is so vastly superior to Windows’ that it seems ridiculous even to compare them. They’re both operating systems in the sense that the stick-shift on a Yugo and the flappy paddles on a Ferrari are both transmissions. Yet by 2015 one of Apple’s essential apps wasn’t just horrid to look at and baffling to use — it couldn’t even store and play people’s MP3s properly.

I never experienced the horror stories myself; [lucky bastard!] the idea of buying music from Apple and, because of its aggressive digital rights management, not even getting an MP3 file with which I could do what I liked always struck me as daft. But the Internet is full of tales of woe from people who entrusted their music collections to Apple and got royally screwed. iTunes would make curatorial decisions all by itself: If you bought Neil Young’s 1977 compilation album Decade, but already had On the Beach in your library, it might just decide not to include Walk On and Tired Eyes on your version of Decade. Or it might delete them from On the Beach, depending on its mood.

This was presumptuous and annoying, but at least somewhat explicable: iTunes consumers were far more singles-focused than album-focused. (Indeed the app is widely credited with ending the “age of the album.”) Less explicable were reports of Apple Music replacing people’s legacy music collections — songs they had ripped from CDs and entrusted to iTunes — with new downloads. People spoke of entire collections being corrupted or lost overnight. People reported that their libraries looked nothing alike on their various Apple devices. At one point, apparently under the impression that not many people loathe U2, Apple famously went ahead and beamed one of the band’s new snorefests onto everyone’s iTunes without asking.

My experiences with iTunes have been mostly of the minor irritant variety: disappearing songs, paid-for tracks that refused to play on certain devices, and songs showing up in playlists that they don’t belong to, for example. But at least — most of the time — the non-Apple songs were not randomly deleted from my library. Not too often, anyway.

June 8, 2018

QotD: The cult of Steve Jobs

Filed under: Business, Quotations, Technology — Tags: , , , — Nicholas @ 01:00

Have you noticed how programs and apps and websites have taken to “improving” by taking away functions you liked and used every day?

Now, everybody thinks they know what you want better than you do. With the extra added side benefit of “molding” your actions to conform to what they think is preferable.

Again, Jobs was very, very good at actually determining what people really wanted, versus what they held onto simply because it was familiar. He killed the floppy disk drive. He veered away from power-on buttons. He got lots of changes through that seemed huge at the time, but in hindsight are natural.

And because of his precedent, in addition to (at least) fifty-plus years of marketing “wisdom” that treats customers as mindless sheep, everybody now treats you, the user, as a “moist robot” who does not think, but merely needs the proper stimulus to behave the way they want you to.

Steve Jobs was the outlyingest outlier there is: He was a jerk, but he actually was a genius, and he actually did want to change the world, and he actually was very good at figuring out what people would want before they even knew they wanted it.

The foundation on which the Cult of Jobs was built was, wonder of wonders, actually pretty solid.

I would bet that not one single emulator of his has the same solid basis on which to stand. They all learned how to imitate him, to give the impression of integrity as it is currently misunderstood, thanks in part to Jobs’s antics. But I would be surprised if any copied his substance. Because genius cannot be faked. Only the appearance of it can.

D. Jason Fleming, “The Steve Jobs Myth”, According to Hoyt, 2016-09-12.

February 5, 2018

The Apple iPhone … productivity killer

Filed under: Economics, Humour — Tags: , — Nicholas @ 03:00

Tim Harford explains why the first world’s productivity gains have stalled and even gone into reverse since the Apple iPhone was introduced:

A few weeks before Christmas, an impish chart appeared on the Bank of England’s unofficial blog. It compared plunging productivity with the soaring shipments of smartphones. Typical productivity growth in advanced economies had hovered steadily around 1 per cent a year for several decades, but has on average been negative since 2007. That was the year the iPhone started to ship.

Nobody really believes that the iPhone caused the productivity slowdown — a more obvious culprit would be the global financial crisis — but it is hard to find people who think that their phones are an unalloyed blessing. If in 1968 an economist or computer scientist had been told that 50 years later we would all be carrying wirelessly networked supercomputers in our pockets, he or she would have been staggered at the potential. I doubt they would have realised quite how much time we would spend liking Instagram posts, playing Pokémon Go and sending each other digital interruptions.

The costs of this distraction are starting to become apparent. I wrote recently about the research of Gloria Mark of the University of California, Irvine. Prof Mark argues that reorientating yourself after an interruption tends to take between 20 and 25 minutes. We all know how a moment’s inattention can turn into a clickhole of distractions. She also points out that once we get used to being interrupted by others, we start interrupting ourselves, twitchily checking email or social media in the hope something interesting might turn up.

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