Quotulatiousness

June 29, 2023

When “flashy” became “constantly flashing”, the user experience got significantly worse

Filed under: Business, Media, Technology — Tags: , , — Nicholas @ 03:00

Scott Alexander on the irritating advance of meaningless flashing elements on so many web pages where they serve no real purpose, but successfully generate anger in their users:

Everyone hates flashing banner ads, but maybe they’re a necessary evil. Creators want money, advertisers demand a certain level of visibility for their ad buys, maybe sites are willing to eat the cost in user goodwill. Fine. But what’s everyone else’s excuse?

A few days ago I needed to look up an obscure point of Jewish law, as you do, and found this Jewish law website:

The background toggles every few seconds between a picture of a rabbi and a picture of … a different rabbi? There’s no conceivable benefit to this and it makes it almost impossible to concentrate on the text.

I used to think I must be the only person who worried about this; maybe it was a weird OCD thing. But I asked about it on the ACX survey …

… and 88% of people find them at least a little annoying! 16% of people go all the way, and say they wouldn’t use a website that has them!

Yet websites have been adding them to more and more parts of the user experience. Most aren’t as blatant as the Jewish law site, but they’re still there.

June 25, 2023

Canada’s DeLorean – Bricklin SV-1

Filed under: Business, Cancon — Tags: , , , , , — Nicholas @ 02:00

Ruairidh MacVeigh
Published 5 Sept 2020

This week, it’s back to cars, and today we look at the history of a motoring scandal that took place 10 years before DeLorean and his DMC-12, but followed nearly the same notes; a rushed design, shady business practices, an inexperienced workforce in an impoverished part of the world, etc.

The Bricklin SV-1 may have looked good on paper, but in reality it was a severely flawed design that was ahead of its time in many aspects, but highly primitive in others.
(more…)

June 24, 2023

Canada’s Online News Act already impacting news delivery for smaller outlets

Filed under: Business, Cancon, Law, Media — Tags: , , , — Nicholas @ 04:00

A local site I use regularly has already begun to feel the negative effects of the federal government’s Online News Act (aka Bill C-18):

Durham Radio News (DRN) doesn’t normally post editorial content, but when local news is being attacked we refuse to stay silent.

Bill C-18 is now law and will have a very negative impact on local independent newsrooms such as DRN.

The bill forces major tech companies such as Google and Meta to pay news outlets for content.

The vast majority of referrals to our DRN site come from Facebook and Google.

Both platforms have been instrumental in growing our audience.

Despite multiple warnings from Meta and Google that they would block news, the Liberal government proceeded with Bill C-18.

It’s now law and in a statement Meta says news will no longer be available on Facebook and Instagram.

Google is expected to follow suit.

Both tech giants have publicly said they don’t make much money off links to news stories so it doesn’t make financial sense for them to pay news providers.

Prime Minister Justin Trudeau called their threats to remove news a bullying tactic and said it will not work with his government.

It really appears the Liberals thought they were bluffing, we now know they were not.

DRN has been trying to get our voices heard for months on the negative impact this bill would have on our business.

We were drowned out by larger media outlets who would stand to benefit from this bill.

We will not be naming other outlets and we don’t begrudge the financial help they are already receiving.

Meta provides funding through fellowships with some media partners, and it is these outlets that became greedy and were asking for more.

For them it doesn’t matter if they get kicked off social media platforms.

For us it will make a huge impact.

“… every time I see some fine new supercluster-aspirational buzzword-laden legislative boondoggle coming from our federal government I know that my life is going to get worse in some minor, petty, and yet measurable way”

Filed under: Business, Cancon, Environment, Government — Tags: , , , , — Nicholas @ 03:00

Jen Gerson is irked by the federal government’s latest petty diktat to “save the planet” from single-use plastic bags that bans the use of bags that are not made of plastic:

Those who follow my work will know that I am an unreformed Calgary evangelist. I like this city for a lot of reasons, but one of them is that I’m a member of the Calgary CO-OP, a chain of local grocery stores. For those who are lucky enough to enjoy something like this, a co-op offers particular advantages over their conventional counterparts; we get a small share of the profits that the chain earns every year, for example. The stores stock local produce, meats, grain, and processed foods from Calgary-based suppliers, and from nearby farms. CO-OP also provides a number of top-notch house brand supplies. National chains are simply not as nimble, nor as local. They can’t be.

But I admit that one of the things I enjoy most about CO-OP is its green grocery bags. When stores across Canada began to phase out the use of single-use plastic bags, I was despondent. The environmental rationale for the ban was thin, but mostly I was annoyed because I’m chronically disorganized and can never remember to bring reusable bags.

So when CO-OP replaced plastic bags with a fully compostable alternative, I was delighted. Granted, we would have to pay a small fee to purchase these bags, but the per-unit cost was actually less than what we would normally spend on a box of Glad compost-bin liners. So it all evened out.

To make matters even better, unlike paper straws, the compostable bags are superior to their plastic alternatives. CO-OP advertises this point on their site: “They are stronger than a plastic checkout bag. You can carry a medium-size turkey or three bottles of wine with no problem.”

I can also attest to this. The bags are an absolute win for everybody involved.

So when I discovered on Thursday that Ottawa plans to ban these items, considering them a “single-use plastic”, I lost my goddamn mind.

Not only will this represent a small inconvenience for me and my family, but it is also one of the laziest, most idiotic decisions issued from this remote, non-responsive federal government I have yet to encounter.

The bags do not contain plastic.

Let me say that again, because apparently the sound of western voices doesn’t quite travel all the way to the the slower bureaucrats in the back: “THE BAGS DO NOT CONTAIN PLASTIC”. You fucking muppets.

[…]

Look, Ottawa, are you there? Are any of you listening, or am I just screaming into the void? For the sake of the entire country, I hope, I pray that there is somebody with an IQ above 92 capable of not just reading this desperate missive, but of really, truly understanding it.

This shit — this, right here.

This. Shit.

This is why we hate you.

This is why we fucking hate you.

Nobody outside the Toronto-Ottawa-Montreal triangle sees a headline like “New Initiative from Ottawa!” and thinks: “Oh, how exciting. I’m so keen to see what grand notion those crafty MPs in Ottawa have cooked up now! Come, Maude, let us settle ourselves before the The National at Six so we can understand how our fine federal government is working to make our lives better.”

Nobody does that. Because every time I see some fine new supercluster-aspirational buzzword-laden legislative boondoggle coming from our federal government I know that my life is going to get worse in some minor, petty, and yet measurable way.

June 21, 2023

QotD: Working online

Filed under: Business, Quotations, USA — Tags: , , , , — Nicholas @ 01:00

After a bit of a rocky start, most people I know who suddenly found themselves doing their “work” online quickly realized little work they actually did — and, by extension, since they were the conscientious ones, how trivially little work so many of their coworkers did. Hard on the heels of that was the realization that “work” in a physical workplace, for the vast majority of people, really means “socializing”. There are a LOT of jobs in which one person actually working from home can accomplish in one day what it takes an entire “customer service” department a week to do under “normal” — meaning, “in the office” — conditions.

[…]

For lots of people, the office was their only social outlet. Coffee breaks, water cooler chatter, happy hours … for lots of people, that was pretty much it, socially. “Work/life balance” was always a joke, because all your friends are work friends, so even if you’re “socializing” and not “working”, it’s with the same people from the office, talking about office stuff. And the longer you stayed in the same job, the higher up the corporate ladder you got, the more specialized your position, the worse it got – your rookie customer service reps still had buddies from college to hang out with, but junior managers tended to hang out exclusively with other junior managers, etc. The “professions”, of course, are famously clannish — the only ways to talk to a lawyer or doctor are to hire one, or be one.

Severian, “More Scattered Thoughts”, Rotten Chestnuts, 2020-10-13.

June 12, 2023

“The more recent four or five years at Indigo have been a disastrophe”

Filed under: Books, Business, Cancon — Tags: , , , , — Nicholas @ 03:00

In the latest SHuSH newsletter, Ken Whyte outlines the rise and fall of Canada’s biggest bookstore chain that stopped trying to be a bookstore chain and now appears to be looking for a new identity to assume in the wake of several board resignations and the announced resignation of Heather Reisman, the founder and public face of the chain:

“Indigo Books and Music” by Open Grid Scheduler / Grid Engine is licensed under CC0 1.0

Indigo opened its first bookstore in Burlington in 1997 and quickly expanded across the country in competition with the Chapters chain, which it bought in 2001. Heather’s husband, Gerry Schwartz, provided much of the financing in these years. Gerry is the controlling shareholder of Onex, a private equity firm that now has about $50 billion in assets under management.

Influential in Ottawa, the Schwartz-Reismans managed to convince the federal government to approve Indigo’s purchase of Chapters and also keep the US book chain Borders from moving north into Canada — a double play that cleared the field of meaningful competition and wouldn’t have happened in a country with serious antitrust enforcement.

Heather, as Indigo CEO, cast herself as the queen of Canadian literature, making personal selections of books to her customers, hosting book launches, interviewing celebrity authors, etc.

From a financial perspective, Indigo took about five years to get rolling after the Chapters acquisition. It looked steady through the late aughts and into the teens when Amazon showed up in force. Indigo’s share price caved. Unable to convince Ottawa to push Amazon back across the border, Heather adopted a new strategy, backing out of books and recasting Indigo as a general merchandiser selling cheeseboards, candles, blankets, and a lot of other crap to thirtyish women. “We built a wonderful connection with our customers in the book business,” she famously said. “Then, organically, certain products became less relevant and others were opportunities.” This charmed investors, if not the book community, and Indigo’s share price hit a high of $20 a share in 2018. By then, books, as a share of revenue, had fallen from 80 percent of revenue to below 60 percent (they are now 46 percent).

The more recent four or five years at Indigo have been a disastrophe. With its eighty-eight superstores and eighty-five small-format stores, the company lost $37 million in 2019, $185 million in 2020, and $57 million in 2021. Things looked somewhat better in 2022 with a $3 million profit, but its first three quarters of 2023 (Indigo has a March 28 year-end) resulted in an $8 million loss and its fourth quarter featured one of the most spectacular cyberhacks in Canadian commercial history. The company’s website was breached and its employment records held for ransom, resulting in a ten-day blackout for all of the company’s payment systems and a month-long outage in online sales. The share price is now $2.00 or one tenth the 2018 high.

ANALYSIS AND IRRESPONSIBLE SPECULATION

Given everything Indigo has been through over the last several years, and especially the last several months, it’s not surprising that Heather wants to pack it in. She’s seventy-four and super wealthy. There’s nothing but a desperately hard slog ahead for her money-losing company. Why stay?

Still, this has the feel of something that blew up at a board meeting, or in advance of a board meeting. It’s highly irregular for a company to lose almost half its directors in a single day. If these changes had been approached in conventional fashion, there would have been more in the way of messaging and positioning, especially regarding Heather. For all intents and purposes, she is Indigo. It wouldn’t exist without her. They ought to be throwing her a retirement parade and presenting her with a golden cheeseboard. Instead, all she’s getting, for now, are a few cliches in a terse press release.

It’s also weird that this all happened days before we get the company’s year-end results (they were out by this time last year). My guess is that the board got a preview, that the picture is ugly, that there are big changes afoot, and that the directors were nudged out as the start of a major retrenchment or given the option of sticking around for a bloodbath and chose instead to exit.

June 11, 2023

Ask Ian: Why So Few Reproduction Historic Guns?

Filed under: Business, Economics, History, Military, USA, Weapons — Tags: , , — Nicholas @ 02:00

Forgotten Weapons
Published 22 Feb 2023

From Paul on Patreon:
“I’ve always thought there were a lot of older guns that deserve to be reproduced, many of which could be really simple to manufacture. PSA is planning the release of their StG44 repro which is exciting. But why don’t we see this sort of thing more often. I suppose not everyone in the firearms community is going to want this sort of thing, but I think there are a lot of guns that would sell well enough to justify their reproduction.”

Fundamentally, we don’t see more reproduction firearms because they are actually a lot harder and more expensive to make than people would think, and the market for them is smaller than people would think. Re-engineering old firearms for new production is a really substantial project, and the original data required rarely exists. The guns must be cheap enough and reliable enough to attract modern buyers, which will often require compromises on authenticity — which immediately reduces the already-small pool of potential buyers.
(more…)

June 9, 2023

Putting an end to “stakeholder” capitalism

Filed under: Business, Economics, Media, Politics, USA — Tags: , , , , , , , — Nicholas @ 03:00

The Streetwise Professor explains what “stakeholder capitalism” is and why it needs to be staked through the heart to save western economies:

A graphic from Wikipedia showing typical internal and external stakeholders.

At its root, stakeholder capitalism represents a rejection – and usually an explicit one – of shareholder wealth maximization as the sole objective and duty of a corporation’s management. Instead, managers are empowered and encouraged to pursue a variety of agendas that do not promote and are usually inimical to maximizing value to shareholders. These agendas are usually broadly social in nature intended to benefit various non-shareholder groups, some of which may be very narrow (transsexuals) or others which may be all encompassing (all inhabitants of planet earth, human and non-human).

This system, such as it is, founders on two very fundamental problems: the Knowledge Problem and Agency problems.

The Knowledge Problem is that no single agent possesses the information required to achieve any goal – even if universally accepted. For example, even if reducing the risk of global temperature increases was broadly agreed upon as a goal, the information required to determine how to do so efficiently is vast as to be unknowable. What are the benefits of a reduction in global temperature by X degrees? The whole panic about global warming stems from its alleged impact on every aspect of life on earth – who can possibly understand anything so complex? And there are trade-offs: reducing temperature involves cost. The cost varies by the mix of measures adopted – the number of components of the mix is also vast, and evaluating costs is again beyond the capabilities of any human, no matter how smart, how informed, and how lavishly equipped with computational power. (Daron Acemoğlu, take heed).

[…]

Agency problems exist when due to information asymmetries or other considerations, agents may act in their own interests and to the detriment of the interests of their principals. In a simple example, the owner of a QuickieMart may not be able to monitor whether his late-shift employee is sufficiently diligent in preventing shoplifting, or exerts appropriate effort in cleaning the restrooms and so on. In the corporate world, the agency problem is one of incentives. The executives of a corporation with myriad shareholders may have considerable freedom to pursue their own interests using the shareholders’ money because any individual shareholder has little incentive to monitor and police the manager: other shareholders benefit from, and thus can free ride on, any individual’s efforts. So managers can, and often do, get away with extravagant waste of the resources owned by others placed in their control.

This agency problem is one of the costs of public corporations with diffuse ownership: this form of organization survives because the benefits of diversification (i.e., better allocation of risk) outweigh these costs. But agency costs exist, and increasing the scope of managerial discretion to, say, saving the world or achieving social justice inevitably increases these costs: with such increased scope, executives have more ways to waste shareholder wealth – and may even get rewarded for it through, say, glowing publicity and other non-pecuniary rewards (like ego gratification – “Look! I’m saving the world! Aren’t I wonderful?”)

H/T to Tim Worstall for the link.

June 4, 2023

The peasant consumers are threatening to storm the ESG castle

Filed under: Business, Media, Politics, USA — Tags: , , , , , — Nicholas @ 03:00

Jon Militmore on the threat to the corporate world of ESG-guided action posed by mere “consumers” with their “choices”:

The Wall Street Journal ran a deep dive article last month exploring “how Bud Light blew it”, but it somehow missed the most important part of the story.

As most people already know, the world’s most popular light lager has seen a collapse in sales following a boycott prompted by a March Madness ad campaign featuring transgender influencer Dylan Mulvaney. The Journal‘s chart depicting the fall in Bud Light sales speaks for itself, and the company’s delayed and tepid response to the uproar only seemed to make matters worse.

This isn’t Anheuser-Busch’s first foray into controversial social issues.

The Journal‘s Jennifer Maloney points out that the company has been engaging in social equity-themed advertising for years, including a 2021 Michelob Ultra ad featuring transgender track star Cecé Telfer and a 2022 Bud Light Canada campaign for Pride Month displaying various pronouns.

What Maloney fails to mention in her article is why beer companies — not just Bud Light — are suddenly courting controversial social issues such as nonbinary gender, transgenderism, and third-wave feminism.

The answer is simple: The rise of environmental, social, and corporate governance as the dominant strain of “stakeholder capitalism” has incentivized corporations to curry favor with ESG rating firms, even if it means alienating their consumers.

Unlike traditional capitalism, which seeks to maximize profits by serving consumers, the ESG model seeks to “improve” capitalism by considering other stakeholders besides investors and consumers. Publicly traded corporations are graded on how well they achieve socially desirable metrics, such as combating climate change, advancing diversity and inclusion, and creating a more “equitable” society.

What was intended to be a kinder, gentler form of capitalism has morphed into a kind of economic fascism that places the arbitrary interests of a small cabal of people — asset managers, bureaucrats, global financiers — ahead of consumers.

As the Austrian economist Ludwig von Mises pointed out, consumers are the true bosses in a capitalist system. They ultimately decide what products are created and purchased, who becomes wealthy, and who becomes poor.

As the Bud Light fiasco shows, ESG places consumers in the back seat. The social equity campaigns are not designed to appeal to Bud Light consumers, but to the ESG rating agencies, which have the power to downgrade companies that fail to dance to their tune.

June 2, 2023

A potential sign of resistance?

Filed under: Business, Health, Media, Politics, USA — Tags: , , , , — Nicholas @ 05:00

Severian on the odd phenomena of people who’ve begun to discover they didn’t need to accept the ever-more-woke products of the entertainment industry and, more recently, major retailers and brewers:

Bud Light’s latest brand ambassador, Dylan Mulvaney

The Third Law of SJW — “SJWs always double down” — is really going to get tested with these things [woke reboots/remakes of popular TV shows, movies, etc.], but we need to hope they keep the faith. We want them to double, triple, quadruple down. The material basis of Clown World is the assumption that people simply can’t live without iCrap. As I noted, lots of people did indeed seem to enjoy the Covid lockdowns, and they weren’t all aspiring Laptop Class leftoids, either. Lots of moms found out that they rather enjoyed spending time with their kids, rather than putting in an extra twenty hours a week down at the law firm. Lots of suburban dads found a new sense of accomplishment doing little projects around the house.

In other words, people found out that not only could they just “make do”, they actually kinda enjoyed “making do”. Lots of them went right back to their old ways the minute they could, of course, but not all of them … and now, #Woke Capital is basically doing the job for us. They’re daring us to not go to the movies, the same way Fox News is daring us to cut the cord entirely (they figure that hey, we get $x a month from the cable subscription fee regardless of whether anyone watches or not, so why not give in to our natural inclinations and become MSNBC Lite?).

They’re daring us to cut the cord, throw the Pocket Moloch in the nearest lake, and get what we need from local sources — including entertainment. And who knows what might happen if we start actually talking to our neighbors? If, as with the lockdowns, the guy who lives down the street ceases to be “the dude with the green Honda” and becomes Bob, a real person?

Challenge accepted, motherfuckers.

May 18, 2023

How the Tabasco Factory Makes 700,000 Bottles of Hot Sauce Per Day — Dan Does

Filed under: Business, Food, History, USA — Tags: , — Nicholas @ 02:00

Eater
Published 4 Dec 2019

On this episode of Cult Following, host Daniel Geneen heads to the McIlhenny factory on Avery Island, Louisiana, where the world’s supply of Tabasco sauce is made. Follow along as Daniel learns about the 150-year-old family-run business, and the Tabasco-making process, from pepper to barrel to bottle.
(more…)

May 17, 2023

QotD: How do you say “Catch-22” en français?

Filed under: Business, Economics, France, Quotations, Wine — Tags: , , , — Nicholas @ 01:00

Jean-François has two hectares of vines in our valley in South-West France: his family have been making wine here on this hard limestone soil for more than half a century. And yet, he would like nothing more than to grub up his vineyards. If you ask him why, he looks skywards, and then, with hands as gnarled as his vines, pulls out the lining of his coat-pocket. Vide. Empty.

The nectar of the gods, French wines have a reputation for being cultivated in a sun-kissed vineyard surrounding a honey-stoned chateau, owned by a Hollywood star like Leonardo DiCaprio, or a Gallic aristo whose family escaped the guillotine. Jean-François is neither. And he is not the only vigneron who is struggling. Things are far from rosé for France’s small winemakers, as two hundred militants made clear outside the Prefecture in Bordeaux one Thursday last month. They follow the thousand who protested in the city last December, when vignerons hung a human effigy outside the doors of the Bordeaux Wine Council, to raise awareness for grape-growers at risk of suicide. “Every day there is a suicide in agriculture,” Didier Cousiney, president of the Viti 33 collective informed the crowd.

In the Bordeaux area alone, 500 vignerons are looking in the bottom of the glass and seeing financial ruin. And you can add to these the growers nearing retirement who cannot find buyers for their vineyards. Like Jean-François. In the Medoc, land prices are actually sinking.

Jean-François would like to simply abandon his vines. He cannot, because it is illegal. Abandoned vines are vectors for disease, which can spread to other vineyards. Vines must be either cultivated or grubbed up. But grubbing costs €2,000 per hectare, money Jean-François does not have.

Crisis in the French wine industry affects more than viticulteurs. In France, wine is not merely a drink: it’s a national symbol, the liquid affirmation of l’Art de vivre à la française. If you opened the arteries of Marianne, you would find them coursing with a Bordeaux Appellations d’Origine Contrôlée, the official certification for wine grown in the geographical region and made with requisite skill. Until 1981, French children were allowed to drink wine in school. So, when the wine industry turns sour, France’s identity suffers a hangover.

As does its income. Wine is France’s second biggest export after aircraft, worth about €15 billion a year according to the Fédération des Exportateurs de Vins et Spiritueux de France (FEVS).

What’s going wrong in the vineyards of La Belle France? Jean-François’s eloquent gestures indicate some of the causes. Doubtless French winegrowers have been complaining about the weather since the Gauls planted the first native vines in the fifth century BC. But in the last five years, the weather has lurched from one Biblical extreme to another. We’ve had drought, which did for my own few vines last year; we’ve had flooding; we’ve had hailstorms. A late frost in April 2021 affected 80% of the nation’s vineyards.

Such was the desperation of viticulteurs then that vineyards were heated overnight with candles and paraffin heaters, to keep the frost off the delicate buds of the fruit. The sight of the vineyards of Bordeaux, the sacred centre of the French wine industry, lit by geometrically exact lines of candlelight was magnificent, but the image ultimately came to symbolise the powerlessness of humans in the face of Mother Nature. After le gel historique, there were few climate change deniers in Bordeaux’s vineyards. According to the European Environmental Agency, France is suffering the biggest economic losses caused by climate change of any country in the world. The Hexagon took a hit of €4.2 billion in 2020 due to climate change.

John Lewis-Stempel, “The bourgeois war on French wine”, UnHerd, 2023-02-01.

May 14, 2023

The life of the publishing world, fifty years ago

Filed under: Books, Britain, Business, History — Tags: , , , , , , — Nicholas @ 03:00

I point out things that prove that the past is a foreign country often enough that I have a blog tag for that purpose. When I first entered the work force, the conditions Ken Whyte describes for employees and managers at a publishing company weren’t all that uncommon (although they were already edging toward the endangered species list):

Fifty years ago, when Richard Charkin […] began his career in the book trade, telephones were wired to desktops and editors (male) wrote their letters and memos in longhand, turning them over to women in the typing pool who knocked them out on carbon paper because the publishing world was slow to photocopiers.

Employees smoked at their desks and drank at lunch. Men wore suits and ties and hats; women long skirts. Living wages were paid and even mid-level jobs came with a car. It was not uncommon for people to spend their whole careers at a single company.

Charkin started at Pergamon Press, an Oxford-based scientific publisher. It held an annual Miss Pergamon contest, essentially a beauty pageant for female employees. The winner received a titled sash, cloak, crown, and the opportunity to greet VIP visitors at company events. Pergamon was considered a progressive company for its time. Needless to say, this was before the dawn of the HR department. Also before marketing and IT departments, but publishers did have guilds, members of which met to discuss business at the pub.

In the mid-1970s, Charkin moved from Pergamon to Oxford University Press, which had traditions of its own. For instance, fortnightly editorial conferences were held at 11 a.m. on Tuesdays (but not in summer when everyone was off on extended vacations). Editors attended in robes and sat around an enormous table. In front of them were inkwells filled with fresh ink.

Charkin worked out of OUP’s Ely House offices in Mayfair. Tea ladies pushed trolleys down the corridors once in the morning and again in the afternoon, dispensing drinks and biscuits. There were three dining rooms on the premises: “one in the basement for all staff, which provided hearty and generously subsidized fare, while on the second floor there was an officers’ dining room, reserved for editors and middle managers, where meals were prepared by a fine chef and the drinks were free. At the very top of the building was the publisher’s dining room, which was exclusively for the use of the head of the London office … and his guests. The food here was sourced from Jackson’s of Piccadilly and the wine list was excellent, with the cellar being overseen by a senior manager at OUP whose job involved spending at least a month in France every year researching and ordering directly from vignerons.”

Class distinctions were rigid enough that two sets of bike racks were required, one for editors, the other for printers. There were a lot of printers: OUP still manufactured its own books and made its own paper, that very thin but indestructible variety once common in Bibles.

You’ll be shocked to learn that Oxford University Press, in operation since 1478, was in deep financial trouble by the 1980s.

In Toronto, this sort of thing was common in the bigger, long-established firms like banks, insurance companies, and even the major grocery chains (the Dominion head office facilities were reportedly top-notch in their day). I imagine it was even more the case in places like New York and Chicago.

May 9, 2023

How to destroy an industry with one simple trick

Filed under: Business, Media, Technology — Tags: , , , , — Nicholas @ 05:00

Ted Gioia on the precipitous rise and calamitous decline of the clickbait journalism model:

I was going to call this story the “tragedy of American journalism”. But when you dig into the details, it’s more a farce.

Let’s start with act one of this comedy. I could almost begin anywhere, but I picked an especially ridiculous case study — just wait until you learn the reason why.

Did that catch your attention?

It was supposed to. And I learned that from a now (mostly) forgotten website called Upworthy.

Almost exactly 10 years ago, Upworthy was “the fastest growing media site of all time”, according to Fast Company. They had turned news into a science. Upworthy was the future of journalism.

“Upworthy is known for its use of data to drive growth, testing up to 16 different headlines for a single story,” enthused that bright-eyed reporter for Fast Company. The end result was headlines so irresistible, millions of people clicked on them.

Here are some examples:

You get the idea. The headline is in two parts — and it’s just a come-on. You have no idea what the article is about until you click on the link.

That was the whole point. But just wait until you learn the problem with this.

Facebook and other social media sites eventually discovered that people clicked on these links, but didn’t spent much time with the Upworthy articles — and rarely gave them likes and shares.

The stories just weren’t very good — and certainly not as interesting as the headlines. So the algorithms started to punish clickbait articles of this sort.

The Upworthy empire collapsed as quickly as it had risen.

In retrospect, the problem with this gimmicky strategy is obvious. If you trick people into clicking on garbage, your metrics are impressive for a few months. But eventually people can smell the garbage without even clicking on it.

There’s also a deeper reason for this collapse — which I’ll get to in a moment. And it helps us understand the current problems with journalism. But first we need to look at a couple more case studies.

May 5, 2023

QotD: Professional development activities

Filed under: Bureaucracy, Business, Education, Quotations — Tags: , — Nicholas @ 01:00

All this para-work, this ceaseless diversionary activity, is designed, or at least destined, to prevent people from carrying on their real work. By doing so, of course, it creates employment, or at least the necessity to pay people salaries: for, overall, many man-days are lost to it. And it creates pseudo-entrepreneurial opportunities for so-called consultants (often ex-employees of the organisations whose staff they now offer to train in such skills as assertiveness). It is, in effect, an exercise in Keynesian demand-management, but unlike the kind of public works that Keynes envisaged as a stimulus to a flagging economy, it leaves the country with nothing of enduring value, unless a bureaucrat with a flat-screened television and a new conservatory be called something of enduring value.

Needless to add, ceaseless “personal and professional development” is perfectly compatible with the most abysmal incompetence. Indeed, such incompetence is welcome, for it creates ever more demand for the personal and professional development that is supposedly the means to overcome it. This is what I believe is known as a positive feedback loop.

Theodore Dalrymple, “Workshops and why you must avoid them”, The Social Affairs Unit, 2009-11-18.

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