Quotulatiousness

June 27, 2012

Questions on the Elliot Lake rescue efforts

Filed under: Bureaucracy, Cancon, Media — Tags: , , , — Nicholas @ 08:22

Whether it was just a badly phrased moment in a press conference or not, Toronto’s Heavy Urban Search and Rescue team has not done itself any public relations favours in the aftermath to the partial collapse of the Algo Centre Mall in Elliot Lake:

The story of the collapsed mall in Elliot Lake, where the rescue mission is back on after being suspended on Monday because officials deemed the building too “unsafe,” has so far deviated from romantic tales of heroism and rescue, spiralling instead into talk of delays, strict mandates and “limited resources.”

A spokesman for Toronto’s Heavy Urban Search and Rescue team, Bill Neadles, said on Tuesday the group was still in its “infancy” — that aside from winning some industry competitions and running mock rescues, HUSAR, as it is known, had only participated in one operation: a gas explosion in 2003. He said when he initially told residents on Monday the team had “reached the end of its mandate” he did not mean they were abandoning the operation, he “just didn’t want to lead anybody to believe I was going to come back with a silver claw and walk on water.”

[. . .]

In Elliot Lake, no one has been spirited away alive, at least not yet. One person is thought dead and a dozen are feared missing. At least one is believed to have made a noise amid the rubble on Monday morning.

“One of the things that gives rescue a sort of romance is the idea that you go in and you get the job done … and that’s one of the reasons this Northern Ontario mall story is so 21st century,” said Bob Thompson, a pop culture expert at New York’s Syracuse University. “Here we’ve got this potentially romantic rescue story, and what do we see? Good ol’ fashioned bureaucracy.”

When most Canadians think of rescue, they do not think of government inner-workings: a Ministry of Labour structural engineer suspending a search; provincial officials having to explicitly give the Toronto team the authority to go back in; a premier intervening to make that happen.

“If you had put 100 miners in there, they would have been out by Saturday,” said Greg Dillavough, a retired miner who once worked in mine rescue in the Northwest Territories and Ontario. “You don’t walk away from a site when someone’s alive.”

April 30, 2012

New frontiers in border control bureaucracy

Filed under: Britain, Bureaucracy — Tags: , , , , , , — Nicholas @ 09:42

Travelling by air to the UK is a good way to discover the joys of forming queues. The British national pastime of days gone by has been making a stirring new appearance at British airports. The agency responsible is doing everything it can … to suppress information and forbid photography of the queues of people waiting for hours to get through customs:

Heathrow Airport has been ordered by the UK Border Agency (UKBA) to stop handing out to passengers leaflets acknowledging the “very long delays” at immigration, which have become a serious government concern in the runup to the Olympics.

Passengers flying into the airport at the weekend reported having to wait for up to three hours before clearing passport control. But after leaflets apologising for the problem were handed out by BAA, which owns Heathrow, the UKBA warned that they were “inappropriate” and that ministers would take “a very dim view”.

The airport operator was also told to prevent passengers taking pictures in the arrivals hall, according to the Daily Telegraph, which obtained correspondence from Marc Owen, director of UKBA operations at Heathrow. Pictures of lengthy queues have been posted on Twitter by frustrated travellers.

March 28, 2012

Science and journalism, two flavours that have uneven results when mixed together

Filed under: Environment, Health, Media, Science — Tags: , , , — Nicholas @ 08:54

James Randerson on the intersection between science and popular journalism:

Just to be clear, we are talking here about standard news stories based on a single journal paper — the science hack’s bread and butter. For me, the answer is straightforward. Of course a good science/health/environment journalist should read the paper if possible. It is the record of what the scientists actually did and what the peer reviewers have allowed them to claim (peer review is very far from perfect but it is at least some check on researchers boosting their conclusions).

Without seeing the paper you are at the mercy of press-release hype from overenthusiastic press officers or, worse, from the researchers themselves. Of course science journalists won’t have the expertise to spot some flaws, but they can get a sense of whether the methodology is robust — particularly for health-related papers.

In any case, very often the press release does not include all the information you will need for a story, and the paper can contain some hidden gems. Frequently the press release misses the real story.

The tricky question is whether you go ahead and write the story if you can’t get hold of the paper. I think a blanket ban would be going too far. Sometimes, it is not possible to get hold of the research paper in the time available.

I’m not scientifically trained, so the odd time when I post something with a link to a recent scientific paper, you can be pretty sure that I’ve only read the summary — but I’m not being paid to present my readers with scientific information. I’d expect professional science journalists to at least do a bit more due diligence than I expect bloggers to do…

March 19, 2012

The PR problem of NASA

Filed under: Bureaucracy, Media, Politics, Space, USA — Tags: , , , , , — Nicholas @ 09:49

L. Neil Smith explains why and how NASA has managed to become so uninspiring (hint: it was deliberate).

The truth is, there are three kinds of people in the world, those to whom traveling to, landing on, settling, and terraforming the planet Mars requires no explanation, those for whom no explanation of any kind will ever suffice, and those who remain to be convinced.

Our job in that respect really amounts to putting the romance back into space exploration that the National Aeronautics and Space Administration carefully throttled out of it over the past half century. I think their secret motto was, “If you’re having any fun, you’re not doing it right.”

All that time, NASA and its supporters seemed to be asking desperately, why is the American public losing interest in what we’re doing? But the answer was in the mirror before them. In a desperate bid for false respectability, in a misplaced desire not to evoke visions of Flash Gordon or Buck Rogers or Captain Video, they ended up not evoking any visions at all, and thereby destroyed any reason for the average individual, the average man, woman, or child, to support their program.

I have also come to think — very reluctantly, believe me — that there has been a secret agenda, probably in echelons much higher than NASA itself, to prevent that average individual from ever getting into space, which may be why they opposed the whole “space tourism” idea so hysterically.

February 14, 2012

The surreal world of international aid

Filed under: Britain, India, Politics — Tags: , , , , , — Nicholas @ 10:16

Brendan O’Neill on the ludicrous display of a donor literally begging the intended recipient to continue accepting the offering:

The debate about whether Britain should continue giving aid to India will surely rank as one of 2012’s most ‘Alice in Wonderland’ political moments. An outsider to the world of international aid probably imagines that it is cash-strapped countries in the South who do the pleading, sometimes having to humiliate themselves by asking Western nations for financial assistance. Yet in the surreal affray over aid to India, it was the well-off giver — Britain — which was on its knees, begging, beseeching the Indians to continue accepting our largesse because if they didn’t, it would cause the Lib-Con government ‘great embarrassment’.

This unseemly spat sums up the problem with modern aid: it’s all about Us, not Them. The reason British ministers were prostrating themselves before India, effectively begging the Indians to remain as beggars, is because aid is now more about generating a moral rush in the big heads of politicians and activists over here than it is about filling the tummies of under-privileged people over there. It is designed to flatter and satisfy the giver rather than address the needs of the receiver, which means ‘aid to India’ is way more important to Britain than it is to India. And for that reason, because aid has been so thoroughly corrupted by the narrow needs of its distributors, it would indeed be a good thing to stop foisting it upon India and other nations.

There was something almost Pythonesque (and I never use that word) in the sight of British politicians saying ‘We must continue giving aid to India’ while Indian politicians were saying ‘We do not require the aid. It is a peanut in our total development spending.’ Those were the words of India’s finance minister, Pranab Mukherjee, who told his parliament that the nation should ‘voluntarily’ give up the £280million it receives from Britain each year. Cue outraged — and panicked — ministers and do-gooders in London kickstarting a PR campaign to show that the Indians are wrong — they do need British aid, because otherwise, according to Britain’s minister for international development Alan Duncan, in an article illustrated with a photograph of him accepting flowers from grateful little Indians, ‘millions could die’.

[. . .]

British historian William Hutton once said, ‘The charity that hastens to proclaim its good deeds ceases to be charity, and is only pride and ostentation’. That is pretty much all that remains in the world of aid: pride and ostentation. Indeed, it is striking that, in 2010, when DFID announced cuts to spending on the publicity side of ‘fighting global poverty’, various NGOs went ballistic, slamming the focus on ‘output-based aid’ over important things such as ‘increas[ing] public understanding of the causes of global poverty’ — that is, who cares about providing on-the-ground stuff, when there’s so much awareness-raising about the wonderfulness of NGOs to be done? Britain’s aid budget should be slashed, not because it costs the taxpayer too much money, as Daily Mail moaners argue, but because it costs too much in terms of the self-respect of nations in the South. Britain should have an emergency aid budget, of course, so that, like all civilised nations, it can assist quickly and generously when people are immediately threatened by starvation or disease, such as after the Haiti earthquake or the Pakistani floods. But the rest of the time, even sometimes struggling peoples don’t need the massive side orders of moralism and fatalism that come with Britain’s ‘peanuts’.

February 3, 2012

Great moments in advertising

Filed under: Environment, Europe, Media — Tags: , , , , — Nicholas @ 09:55

This is not one of them:

BMW apologized after a PR strategy to pay for the naming rights to a weather system backfired — that system turned into the deep freeze that’s claimed dozens of lives across Europe.

The goal was to promote BMW’s Mini Cooper brand by paying Germany’s meteorological office 299 euros ($392) to name a system “Cooper” — a practice in place since 2002 to help fund weather monitoring work in Germany. Unfortunately for BMW, the system it was assigned to turned out to be a killer.

On the face of it, this seems like a pretty stupid notion: pay money to associate your brand with a major weather disturbance? Didn’t BMW’s PR folks notice that the association most people have with named weather is negative?

February 2, 2012

A textbook case of how PR should not be conducted

Filed under: Books, Media, Politics, USA — Tags: , — Nicholas @ 09:32

Ben Smith recounts the public relations moves the Obama White House used in an unsuccessful attempt to kill Jodi Kantor’s not-particularly damaging book The Obamas:

One can argue that the once-dominant writing exercise known as the book — a collection of words roughly 4,000 tweets long — is increasingly difficult for the modern media to digest.

But a skillful promotional campaign can help such a weighty work get traction even in today’s blink-and-you-miss-it news cycle. The White House recently showed how it’s done; the problem is, the Obama administration had hoped to bury this book, not praise it.

[. . .]

But now that the dust has settled and the shooting war between Kantor and the White House has waned, it’s clear that the decision to go to DEFCON 3 may well have been a tactical goof for the White House, which wound up largely validating — in caricature — the very themes of the book that it wanted to discredit: Michelle Obama’s continuing adjustment to her role as first lady and the reactive and sometimes hair-trigger political operation around her.

The White House air war also may have been good for sales: Kantor’s title remains on the best seller lists. The book, which is deeply reported and nuanced, also has been well-reviewed.

“What was so surreal was watching what looked like a classic political attack play out — except that some of it was directed at me,” Kantor, a reporter for The New York Times, said in an interview. “I got a lot of support from other reporters who felt they had been attacked or treated harshly by this White House. It’s not like this came out of nowhere.”

January 9, 2012

Wrapping “the maple syrup of truth in the waffle of propaganda”

Filed under: Cancon, History, Military, USA — Tags: , , , — Nicholas @ 09:30

The Economist casts a jaundiced eye at Canada’s plans to celebrate the 200th anniversary of the War of 1812:

Canada and the United States started the new year by firing cannons at each other across the Niagara river, which separates the province of Ontario from the state of New York, leaving a whiff of gunpowder and politicking in the air. The guns at Fort George on the Canadian side and Old Fort Niagara on the American shore were replicas of those from the 1812 war between the two countries, and were loaded with blanks.

They fired the first salvo in what Canada’s government plans as a noisy 200th anniversary celebration of a largely forgotten war in which British redcoats, colonial militia and Indian allies stopped an American invasion (which Thomas Jefferson mistakenly predicted was “a mere matter of marching”) of what was then a sparsely populated string of colonies. “The heroic efforts of those who fought for our country in the War of 1812 tell the story of the Canada we know today: an independent and free country with a constitutional monarchy and its own distinct parliamentary system,” says James Moore, the minister of Canadian Heritage.

That wraps the maple syrup of truth in the waffle of propaganda. Although Canada did not become a self-governing country until 1867, the 1812 war did help to forge a common identity among disparate colonists, many of whom were Americans who had come north out of loyalty to the Crown or in search of cheap land. But the Indians did more to foil the American invasion than the Canadian militia, and the British reneged on a promise to reward them with land, according to Alan Taylor, a historian of the war. The Canadian side won mainly because the Americans were poorly led, supplied and organised. Both sides plundered and murdered civilians.

December 19, 2011

Chiquita, supporter of narco-terrorist groups, calls for a boycott of Canadian oil

Filed under: Americas, Cancon, Economics, Food, History — Tags: , , , , , , — Nicholas @ 11:39

When corporate social media goes wrong:

I used to work for an ad agency, and I often had animated discussions with my colleagues about the danger of confusing cause marketing with product marketing. I have always maintained that they are separate disciplines that don’t mix, while many of my colleagues disagreed.

As a society, we have become distressingly pious and self-righteous — and as a natural consequence advertisers wish to capitalize on this instinct. Like my erstwhile colleagues, they see this as an easy path to identifying their product with a strong public sentiment. This is such a bad idea that it merits a blog entry of its own, but what lead me to write today was a satisfyingly spectacular self-immolation by a large American brand that managed to make the wrong choice in just about every decision their communications and marketing teams have made over the past few days.

[. . .]

Worse, Chiquita Brands seemed to forget completely about their Canadian market. It’s easy to underestimate Canada. It’s a little country with a tenth the population of the United States. On the other hand, it’s a terrific export market, and much too accessible and rich to be ignored.

Canadians are understandably touchy about the Oil Sands. The majority of Canadians are very proud of the fact that they’ve transformed the country into an energy superpower by successfully accessing a resource that was considered nearly worthless only a decade ago – and they have done this with unprecedented care, investing billions of dollars in developing new technologies to protect the environment. Canadians are also very proud of the fact that they are the only net exporter of oil that is a liberal democracy and respects human rights. They’ve even coined the phrase “ethical oil” to describe their unique approach to oil production.

What Chiquita Brands succeeded in doing with their announcement was to make millions of Canadian consumers very unhappy. People who couldn’t have told you on Monday morning what brand of bananas they bought were determined by Thursday afternoon that it wouldn’t be Chiquita. Worse yet, hundreds of consumers decided to make their feelings known by commenting on the Chiquita Bananas Facebook page. And this is where Chiquita’s marketing and communications team took one bad decision and turned it into a disaster

H/T to Five Feet of Fury for the links.

November 25, 2011

“[Fill-in-the-blank] is now a clear and present danger”

Filed under: Environment, Health, Media, Science — Tags: , , , , — Nicholas @ 12:07

Andrew Orlowski explains how we keep falling for junk science through media exposure:

Firstly. An obscure researcher or scientist will make a dramatic claim.

The media picks up on this, and a reporter is assigned to the story. The reporter will have no scientific background — but looks to the state and the bureaucracy to do something. Anything.

The hapless minister is then hauled on to explain the inaction. He will be intelligent — he is likely to have a PPE from Oxford, like the presenter — but no specialist knowledge. He, too, trusts the scientists.

A pledge is then made to increase funding for the scientist who makes the claim.

A pledge is also made to act — by introducing legislation or other regulations. Perhaps a task force or committee will also be involved:


Illustrations: Andy Davies

The bandwagon is now rolling.

November 21, 2011

Oh, good: the age of hagiographic Beatles stories may be coming to a close

Filed under: Britain, Media — Tags: , , — Nicholas @ 17:02

Or, if not a close, at least a pause:

Given the vastness and variety of the literature, it would be incorrect to say that the Beatles story has been whitewashed, not when it includes so many get-even tell-alls and book-sized sumps of sensational gossip. But there is a quasi-official version of events, and when it is reissued periodically from the tireless Beatles public relations machine, the narrative does tend to take on the unblemished pallor of approved history. For 50 years the Beatles have been the rock group you could take home to meet Mom, and nobody close to their stupendous commercial enterprise seems eager to undo the image.

Paul, Ringo, the two widows, and what remains of the original Liverpool crowd keep the history tidy for reasons that are surely as much personal as fiduciary. Beatles Anthology, the eight-hour, supposedly definitive documentary the Beatles machine released in 1995, omitted any unpleasantness that might cast a shadow on the sunny version of the Beatles story, aside from a few inescapable anecdotes about illegal drug-taking. There was no mention of the now-legendary sybaritic excesses of Beatles tours, or the friends, wives, lovers, children, and employees betrayed or discarded on the way to the top. The sulfurous rancor that at last pulled the group apart, and which continued in punishing and pointless legal maneuvers for another generation, was mostly ignored. Even today, Paul and Ringo have stalled the rerelease of the 1970 documentary Let It Be owing to its glaring display of the group’s lassitude, self-loathing, and crisscrossing bitterness. And they’re right to keep it locked away, if the point is preserving the image of the moptops. It’s been a long time since I’ve seen Let It Be, but I don’t recall wanting to take any of those Beatles home to meet Mom.

The authorized version has been buffed in recent weeks with commemorations of the tenth anniversary of George Harrison’s death, at age 58, from cancer. There he was again, peering out from the cover of Rolling Stone, just like old times. Life magazine, always a codependent in Beatles mythmaking, disinterred itself long enough to get out a special celebratory issue. HBO aired a four-hour documentary put together by Martin Scorsese, Living in the Material World, which is also the title of a companion book of quotes and pictures released by Harrison’s widow Olivia.

The book is the size of a paving stone and as sumptuously produced as any coffee-table accessory can be. Scorsese’s movie, on the other hand, is a mess. Like too many documentaries nowadays, it lacks a single narrator, leaving the viewer helpless as the movie jumps back and forth through each stage of the Beatles story, from blitzed-out Liverpool to blissed-out Rishikesh. Anyone unfamiliar with the small but necessary roles in the dramatis personae will find himself wondering who all these people are. Where’d this Astrid woman come from, and how come Stuart Sutcliffe is dead all of a sudden — and now that you mention it, who was Stuart Sutcliffe anyway? Poor Pete Best, who he? (The answers for the uninitiated: Hamburg, Germany, where she befriended the young Beatles; a brain tumor; the Beatles’ first bass player; and .  .  . it’s complicated.)

Unlike most of the folks around my age, there’s almost no Beatles music in my collection (at least, by the Beatles: I’ve got Stanley Jordan’s wonderful version of Eleanor Rigby, and one or two other covers). While I wouldn’t go as far as Kathy Shaidle (“Beatles were phonier than Partridge Family, Monkees put together”), I would say that I’ve generally considered the Beatles to be over-rated.

November 9, 2011

Penn State’s problem

Filed under: Bureaucracy, Education, Football, Law — Tags: , , , , , , — Nicholas @ 12:55

Russ from Winterset loses his temper over the truly disturbing way Penn State is handling their child rape issues allegations:

So Joe Paterno is going to retire at the end of the season?

Whiskey? Tango? Foxtrot? Does Joe think he is going to be carried off the MISS PIGGY field to the BEAKER cheers of the DR. BUNSEN HONEYDEW crowd after leading Penn STADLER State to another GONZO bowl game? FOZZIE BEAR that noise. He should have the common DR. TEETH & THE ELECTRIC MAYHEM decency to slink out the back door of the coaching offices in shame like John SAM THE EAGLE Edwards leaving a session of a Federal RIZZO THE RAT Grand Jury.

That moderation expressed in my first update? KERMIT that. If Joe JANIS THE BASS PLAYER Paterno is allowed to coach another ANIMAL football game at Penn RALPH THE DOG State University, every WALDORF fan in the stadium who so much as smiles when their BERT team scores their first ERNIE touchdown can go Suck The Barbed Cock of Satan as far as I’m concerned.

BIG BIRD! Now I’m pissed.

And when you come back with the “look at all he’s done for the community” card, tell me this. How many other kids have been raped since 2002 because JoePa and the other jackasses at Penn State didn’t think it was necessary to get the police involved in this situation? Ten? Five? Even one? Is that a fair trade for all that Joe Paterno has done for his community?

If it’s not quite clear from context, he “replace[d] all but one of my f-bombs in the original draft of the post with the names of Muppet Characters”

May 5, 2011

Confused about the details of the Bin Laden raid? So’s the White House

Filed under: Government, Media, Military, USA — Tags: , , , , , — Nicholas @ 12:34

Jon sent me this link which is a systematic attempt to draw together all the information/misinformation/disinformation about the Abbotabad raid:

Usually when governments use misinformation, they use it to make themselves look good. The Obama Administration gets points for originality, insofar as it’s been using disinformation and misinformation to make itself look arbitrary, unlawful, helpless and stupid. Here’s jj’s great summary:

Okay, what do we have here:

1) There was a firefight.
2) There was no firefight.
3) Bin Laden was “resisting.”
4) Bin Laden wasn’t armed. (Makes the concept of “resisting” interesting.)
[4.a) And the newest one: the SEALS thought bin Laden was reaching for a weapon.]
5) He used his wife as a shield.
6) His wife was killed too.
7) He didn’t use his wife as a shield. She ran at a SEAL who shot her in the leg, but she’s fine.
8 ) Some other woman — the maid? — was used as a shield. By somebody. Downstairs.
9) That other woman — downstairs — was killed.
10) Maybe not. She was killed unless she wasn’t — and who was she, anyway?

That’s less than half the list.

Stay on message? They’d have to have agreed on what the actual message is first.

Back to the original post, which has been updated a few times:

When people say “something is wrong here,” they’re sort of right. The “here” in which the wrongness resides isn’t this specific news story. Instead, it’s an overarching pathology that we’re talking about.

That is, the SEALS did what they did. What’s driving everyone bonkers is that this administration is incapable of being straightforward. Serpentine deceit is its MO, regardless of the topic, whether birth certificates, health care debates, or sanctioned assassinations. Everything is wrapped in a web of lies and confusion because of the paranoia, personality disorders, narcissism, and sociopathy that walk the White House halls.

April 15, 2011

RAF proves Eurofighter can take out stationary, unmanned, abandoned enemy tanks

Filed under: Africa, Britain, Military, Politics — Tags: , , , , — Nicholas @ 09:29

In a triumph of military daring and precision bombing public relations, the Royal Air Force has demonstrated the ground-attack capability of their Eurofighter Typhoon aircraft:

The RAF has blown up two apparently abandoned Libyan tanks using a Eurofighter Typhoon jet in a move which appears to have been motivated more by Whitehall infighting than by any attempt to battle the forces of dictator Muammar Gaddafi.

[. . .]

The video appears to show a T-72 tank neatly parked, stationary and unmanned: the target was plainly not in use. The Telegraph reports that the location struck was “an abandoned tank park”. Many Libyan armoured vehicles are old and not serviceable due to lack of parts and servicing. RAF sources admitted to the paper that the jets making the strike had had to spend “a long time” searching before they could find a valid target to hit, and that the timing of the strike was “no coincidence”.

So why is the RAF not only conducting unnecessary air attacks on useless hunks of metal? The answer is not so much military as it is political:

This hasty effort by the RAF to get Typhoons into ground-attack action took place just ahead of the scheduled release by the Parliamentary Public Accounts Committee of a damning report on the Eurofighter, titled Management of the Typhoon project. This report had been expected to be highly critical of the Typhoon, and indeed it is. It says:

In 2004, the Department decided to retire the ground attack Jaguar aircraft early and to spend £119 million to install ground attack upgrades on early Typhoons to cover the resulting capability gap. These upgrades were ready for use by 2008. A year later, the Department decided to retire the air defence Tornado F3 aircraft early to save money and therefore re-prioritised Typhoon away from ground attack missions to air defence tasks. It is now not using Typhoon’s ground attack capability.

So, absent some secret plan of the Libyan army to somehow put their abandoned equipment back into immediate use, this was a PR strike to rally public opinion against parliamentary interference.

April 14, 2011

Scott Feschuk is one of those “ethnic voters” for the Harper photo-op

Filed under: Cancon, Humour, Politics — Tags: , , — Nicholas @ 09:38

Scott Feschuk is delighted to have the opportunity to have his photo taken with the prime minister. He’s overjoyed:

What a moment.

I never thought that I — a regular, ordinary Canadian — would get the chance to have my photo taken with the Prime Minister of Canada.

But as luck and crass political calculation would have it, he’s eager to be seen with me! All I have to do is attire myself in such a manner as to flamboyantly display my heritage, thereby rendering me a subhuman prop that Stephen Harper can exploit to woo more of my kind.

Needless to say, I’m in.

As is true of much national folklore garb, it can take quite a while to get into my ethnic costume. Each item has been carefully selected to represent a historic and sacred element relating to my suitably exotic but non-threatening culture.

Join me, won’t you, as I get dressed.

I think I can speak for all of us about our deep gratitude that this blog post is not illustrated.

It’s also nice to see that the Conservatives have not yet figured out how to avoid handing their opponents such wonderful opportunities for mockery.

Original tempest-in-an-ethnic-teapot here. 680News reported yesterday that the staffer who wrote the letter is no longer working for the candidate.

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