Quotulatiousness

July 4, 2026

In the “early Victorian period … drinking whisky was the modern-day equivalent of licking hallucinogenic toads”

Filed under: Britain, History, Soccer, USA — Tags: , , , , , , , , — Nicholas @ 05:00

Scotland was terra incognita to the English for far longer than one might think, even though the two kingdoms shared a monarch as early as 1603. On his Substack, Ed West shows how modern day Scotland has long since emerged from the mysterious shadows of the past:

“Scotch whiskies” by Chris huh is licensed under CC BY-SA 4.0 .

In his highly entertaining history of alcohol and the British, Empire of Booze, Henry Jeffreys observed how one effect of the Napoleonic Wars was to make Scotland a popular destination for English holiday makers. What with the continent being isolated and everything, there weren’t many more exotic places for the richer, more adventurous traveller to visit.

The country was until then largely unknown to many people south of the border, something also true of its trademark drink. “Highland and lowland whisky in the early 19th century would have been a mystery to the majority of Englishmen”, Jeffreys writes: “In the literature of the Georgian and early Victorian period it’s apparent that drinking whisky while in Scotland was the modern-day equivalent of licking hallucinogenic toads while in the Amazon or eating rancid whale in Iceland”.

The conflict with revolutionary France proved to be a great boost to Brand Scotland, and not just because of the limits it placed on rival destinations, but also for the dash that the Scots cut on the field. This culminated with a momentous scene in which “the Highland regiments dazzled the French when the Allied armies marched into Paris”.

Here they wowed both friends and enemies alike, and Sergeant Thomas Campbell of the Grenadier Company recalled how the Tsar even personally “examined my hose, gaiters, legs, and pinched my skin, thinking I wore something under my kilt, and had the curiosity to lift my kilt up to my navel, so that he might not be deceived”. Thanks to the likes of the Black Watch and Gordon Highlanders, the Scots had arrived on the global stage, and no one would ever forget Die Damen aus der Hölle (Ladies from Hell) as German troops would later call Highlanders.

This period of upheaval and war – the birth pangs of true modernity — was marked by a growing craze for Highlandism, “a peculiar phenomenon where lowland Scotland, a predominantly settled mercantile society, took on the trappings of the Highlander as a way of differentiating themselves from Englishmen who they were now yoked to in the Union”.

Previously viewed as menacing, the Highlanders had been tamed by the defeat of the Jacobites and the Clearances that followed, making this once-feared Gaelic culture now safe for English speakers to adopt as their own. Much of this was driven by the romantic imagination of Edinburgh’s Walter Scott, who helped shape both Scottish national identity and the 19th century resurgence of medievalism. Perhaps more than literature, however, Highlandism was boosted by the region’s most famous export — whisky. As Jeffreys writes: “The growth of Scotch coincided with the birth of Highlandism”.

The development of Brand Scotland was also helped by a man widely regarded as Britain’s greatest buffoon and waste of space, the former Prince Regent. Historian John Plumb described a hugely influential visit by the now George IV in 1822, where: “He paraded Edinburgh in the kilt, resplendent in the Royal Stuart tartan and flesh-coloured tights, and yet managed to keep his dignity. The Scots loved it! Quaintly enough, George IV had struck the future note of the monarchy … Be kilted! Be sporans! Be tartans! Riding up Princess Street … To the roaring cheers of loyal Scots, he was showing the way that the monarchy would have to go if it were to survive an industrial and democratic society.”

It was the start of a beautifully symbiotic relationship, with the Royal Family immersing themselves in Highlandism ever since, spending much of their summer holidays there and helping to project an ideal of a region famed for its dramatic countryside, castles, distilleries and golf courses. They’re not alone: Donald Trump, whose mother hailed from the Isle of Lewis, has a noted fondness for the old country, even if this is not always reciprocated, and no doubt many more of his compatriots will be making the pilgrimage in the coming year thanks to the country’s newest brand ambassadors. These are, of course, another occupying force of Scots, the fans of the national football team who followed their country’s brief recent appearance at World Cup.

The Scots in Boston marched as proudly as their ancestors. Their bagpipers serenaded the opposition. Some even turned up at a wedding. They came to watch the Boston Red Sox, which one local described as “the best thing that’s happened in years”. They attracted many neutrals, including a duck. Folk songs were written about them. Everyone loved them, even if some struggled to understand them.

The Boston Globe published a full-page letter thanking them. One local reported how Scotland fans leaving Boston was “almost like a day of mourning for the Americans“. After they left, Massachusetts State Senator Paul Feeney made an emotional farewell, thanking them for visiting children’s hospitals and donating money to local charities: “You’ve been great, courteous guests, you’ve been polite and you’ve been fun and I don’t want that to end”. He invited them to return next year, by which time Glasgow will be twinned with Boston. Indeed, Scottish fans so impressed the Bostonians that the city changed its zoning laws, not an easy task in America. They may even have solved the fertility crisis. Indeed, the Tartan Army charm offensive in Boston has been so overwhelming that I half suspect it’s some sort of devious RICU operation.

March 26, 2026

An alternative reading of the American Revolution

Filed under: Britain, Government, History, Politics, USA — Tags: , , , , , , , , — Nicholas @ 04:00

As the majority of my current readers are Americans (or Chinese folks using VPNs to pretend to be Americans), the following could be interpreted as clickbait. Just sayin’.

Upper Canadian Cavalier suggests that the events leading up to the Anglo-Colonial unpleasantness of 1776 onwards have been subject to a preferred reading that tidies up all the inconvenient details and sweeps them under the rug of a revolution against “royal tyranny” (even though HRM King George III was much more liberal than he’s ever given credit for, and a revolution against “an elected Parliament” doesn’t have the right ring to it):

Declaration of Independence by John Turnbull (1756-1843), showing the Committee of Five (Adams, Livingston, Sherman, Jefferson, and Franklin) presenting their draft of the Declaration of Independence to the Second Continental Congress in Philadelphia on 28 June, 1776.
Public domain image via Wikimedia Commons.

The American founding narrative is a document produced by a litigation class to justify actions already taken. Its authors were not philosophers who became rebels. They were rebels who hired philosophers.

This is not a fringe position. It is not the invention of bitter foreigners or tenured radicals looking to dismantle something they never understood. It is the conclusion you reach when you put down the mythology and pick up the actual historical record, the ledgers, the court documents, the correspondence that was never meant to be read by posterity, the testimony of people who were there and whose version of events was systematically buried because they were on the losing side. The American Revolution is the most comprehensively mythologized event in the history of the English-speaking world, and the mythologizing began before the gunpowder had cleared.

Start with the money, because it almost always starts with the money. The Navigation Acts, which colonial propagandists framed as instruments of imperial oppression, were a trade regulatory system that had been in place for over a century and under which the colonies had grown from scattered coastal settlements into some of the most prosperous communities in the Atlantic world. The specific enforcement measures that triggered the revolutionary crisis came after the Seven Years War, a conflict in which Britain spent the modern equivalent of billions of pounds defending the American colonies against French and indigenous pressure across an entire continent. When the war ended in 1763, the British national debt had nearly doubled. Parliament looked at the colonies, looked at the bill, and suggested with what strikes any disinterested observer as elementary reasonableness that the people who had benefited most from the war might contribute something toward its cost.

The Stamp Act of 1765 taxed legal documents, newspapers, and pamphlets at rates that were substantially lower than what ordinary subjects in Britain were already paying. The Townshend Acts taxed glass, paint, paper, and tea, luxury goods, not necessities. At their peak, the total tax burden on the American colonies amounted to roughly one shilling per person per year. The average British subject at home was paying twenty-six shillings. The colonial merchant class, which had grown fat on a century of salutary neglect and profitable smuggling, responded to this modest request for contribution with riots, the formation of extralegal enforcement committees, the physical destruction of property, and the systematic intimidation of anyone who disagreed. They called this liberty.

John Hancock, whose signature on the Declaration of Independence is so oversized that his name became a synonym for a signature, was the wealthiest smuggler in colonial America. His fortune was built on molasses, wine, and dry goods moved outside the official imperial trade system at substantial profit. In 1768, British customs officials seized his sloop Liberty on evidence of wine smuggling. The seizure triggered a riot. The customs commissioners were driven from Boston under threat of violence and had to take refuge on a Royal Navy vessel in the harbor. Hancock was prosecuted and represented by John Adams, who got the charges dropped on procedural grounds. The same John Adams who would later write the Massachusetts Constitution. The same John Adams who, when asked to describe his greatest service to his country, cited his defense of the British soldiers at the Boston Massacre trial. These relationships are not incidental. They are the operating structure of the revolutionary movement.

The Boston Massacre has been taught to American schoolchildren for two hundred and fifty years as evidence of British brutality. Here is what actually happened. On the evening of March 5, 1770, a small detachment of British soldiers posted outside the Custom House was surrounded by a crowd estimated at several hundred people, who pelted them with ice, rocks, oyster shells, and pieces of coal, struck them with clubs and sticks, and screamed at them to fire, daring them repeatedly to shoot. Private Hugh Montgomery was knocked to the ground by a club blow. When he recovered he fired. The other soldiers, believing an order had been given, fired as well. Five people died. It was a tragedy. What happened next is the part that gets edited out of the curriculum. John Adams, cousin of the great agitator Samuel Adams, agreed to defend the soldiers and did so brilliantly. Six of the eight soldiers were acquitted outright. The remaining two were convicted of manslaughter rather than murder and were released after being branded on the thumb, the standard punishment. The jury found that the crowd had been the aggressor. Adams later wrote that the case was one of the best pieces of service he ever rendered his country, by which he meant he had established a legal record that contradicted the propaganda his cousin was already distributing. The propaganda survived. The verdict did not make it into the textbooks.

Samuel Adams, the moral conscience of the Revolution, the man who could manufacture outrage from raw air, had a financial history that his hagiographers handle with extraordinary delicacy. He had inherited his father’s malting business and run it into insolvency. He had then served as a tax collector for the town of Boston and accumulated a personal shortfall of several thousand pounds, money he had collected and failed to remit, that the town had been attempting to recover from him through legal action for years. He was an active defendant in debt proceedings during the very period when he was organizing the Sons of Liberty and writing pamphlets about the tyranny of arbitrary taxation. The Revolution did not merely advance Samuel Adams’s political philosophy. It made his financial problems disappear. When you understand this, his extraordinary energy in the cause of independence begins to look less like principle and more like survival.

December 6, 2024

The Halifax Explosion | A Short Documentary | Fascinating Horror

Filed under: Cancon, History, Military, Railways, WW1 — Tags: , , , , — Nicholas @ 02:00

Fascinating Horror
Published Feb 23, 2021

“On the 6th of December 1917 two ships collided in the mouth of Halifax Harbour in Nova Scotia, Canada …”

► Suggestions: hello@fascinatinghorror.co.uk

MUSIC:
► “Glass Pond” by Public Memory

#Documentary #History #TrueStories

December 2, 2024

USS Constitution – “Old Ironsides” – 1950’s newsreel

Filed under: History, Military, USA — Tags: , , , — Nicholas @ 02:00

Charlie Dean Archives
Published Jan 1, 2014

USS Constitution is a wooden-hulled, three-masted heavy frigate of the United States Navy. Named by President George Washington after the Constitution of the United States of America, she is the world’s oldest floating commissioned naval vessel. Launched in 1797, Constitution was one of six original frigates authorized for construction by the Naval Act of 1794. Joshua Humphreys designed the frigates to be the young Navy’s capital ships, and so Constitution and her sisters were larger and more heavily armed and built than standard frigates of the period. Built in Boston, Massachusetts at Edmund Hartt’s shipyard, her first duties with the newly formed United States Navy were to provide protection for American merchant shipping during the Quasi-War with France and to defeat the Barbary pirates in the First Barbary War.

Source: http://en.wikipedia.org/wiki/USS_Cons…

CharlieDeanArchives – Archive footage from the 20th century making history come alive!

November 21, 2022

City Minutes: Colonial America

Overly Sarcastic Productions
Published 22 Jul 2022

Colonial-era North America was a busy place, so let’s take a quick look through some of the major players from the perspective of the lands & cities they inhabited.

SOURCES & Further Reading: Lectures from The Great Courses: “1759 Quebec – Battle For North America” from The Decisive Battles of World History by Gregory Aldrete, “The American Revolution” from Foundations of Western Civilization II by Robert Bucholz, “North American Peoples and Tribes” from Big History of Civilizations by Craig Benjamin, “The Iroquois and Algonquians Before Contact” from Ancient Civilizations of North America by Edwin Barnhart, “Iroquoia and Wendake in the 1600s”, “Indian-European Encounters 1700-1750”, “The Seven Years War in Indian Country” and “The American Revolution Through Native Eyes” from Native Peoples of North America by Daniel M. Cobb, Britannica articles “New York” & “Boston” https://www.britannica.com/place/New-… & https://www.britannica.com/place/Bost…
(more…)

September 28, 2022

This Is Why We Can’t Have Nice Infrastructure

Filed under: Architecture, Bureaucracy, Government, USA — Tags: , , , , , — Nicholas @ 02:00

Kite & Key Media
Published 31 May 2021

America is a land of constant progress. Sometimes it seems like there’s nothing we can’t accomplish. And then we try to build something…

In recent years, infrastructure projects have taken way too long and cost way more than they should. Boston’s “Big Dig”, for example, took 15 years and cost more than 5x as much as projected. California’s High-Speed Rail was supposed to run between L.A. and San Francisco by 2020. Instead, some track nowhere near either city might be ready by 2027.

Why can’t America build quickly or cost effectively anymore? A well-intentioned regulatory law from the 1970s has a lot to do with it…

When the National Environmental Policy Act (NEPA) first took effect in the 1970s, the environmental impact analysis it required from builders before a project could begin would often run less than 10 pages. Today, the average is more than 600 pages.

Maybe delays and ballooning costs are worth it to protect the planet, right? Here’s the crazy part: NEPA doesn’t even guarantee that. In some cases, it’s actually making us less green.
(more…)

May 6, 2022

“Canadians might not know their constitutional history or even the text of the Charter, but they know in their bones that these orders were unconstitutional”

Long before the Freedom Convoy protests earlier this year, I’d been somewhat skeptical of the value of the Canadian Charter of Rights and Freedoms — not that I thought it was a bad thing to have a clear enumeration of Canadians’ rights, but in the degree to which those rights could be ignored or abrogated whenever the government found it convenient to do so. The invocation of the Emergencies Act proved that lacking strong and effective absolute rights, the Charter was merely a bit of tissue paper. In The Line, Josh Dehass shows he’s not as cynical as I am about the value of the Charter and provides some history predating the current document:

In a Boston courtroom in 1761, lawyer James Otis Jr. made one of the most consequential legal arguments of all time.

Otis was challenging the legality of “writs of assistance”, a form of general warrant giving unfettered discretion to customs agents to force their way into people’s homes to search for and seize smuggled goods, and to require the “assistance” of bystanders.

“It appears to me (may it please your honours) the worst instrument of arbitrary power, the most destructive of English liberty, and the fundamental principles of the constitution, that ever was found in an English law-book,” Otis inveighed.

John Adams later described that day in court as “the first scene of the first Act of opposition to the Arbitrary claims of Great Britain. Then and there the Child Independence was born. Every Man of an immense crowded Audience appeared to me to go away, as I did, ready to take Arms against Writs of Assistants.”

This hard-won right to be secure against unreasonable searches and seizures, affirmed by Section 8 of the Canadian Charter of Rights and Freedoms, is the reason so many of us felt queasy about the Emergency Economic Measures ordered by the Liberal cabinet under the Emergencies Act in February to quell the trucker protests. Canadians might not know their constitutional history or even the text of the Charter, but they know in their bones that these orders were unconstitutional.

The emergency measures required financial institutions to search their records for customers suspected of “directly or indirectly” engaging in a “public assembly that may reasonably be expected to lead to a breach of the peace”, or “directly or indirectly” using their money to facilitate such protests, and then seize their accounts.

That’s a classic general warrant, a writ of assistance in fact, enlisting banks to help King Trudeau and Queen Freeland hunt down their political enemies without going before a judge to prove reasonable grounds that a specific offence had been committed by a specific person. Section 8 is designed to keep us secure against unreasonable searches and seizures by the executive, and the only way for individuals to maintain this security is by requiring specific warrants from an independent judiciary, barring exigent circumstances.

This profound assault on our section 8 right will hopefully be raised during Justice Paul Rouleau’s inquiry into the use of the Emergencies Act, despite Trudeau’s attempt to focus the inquiry on the truckers themselves. Even if section 8 doesn’t get examined during the inquiry, the Canadian Civil Liberties Association expects to raise it in Federal Court if they’re successful in convincing a judge to review the decision to declare the protests a national emergency.

I don’t expect anything useful to come out of this inquiry process, otherwise Trudeau wouldn’t have let it get started in the first place.

January 5, 2022

QotD: Measurement hack that lives on

Filed under: Education, History, Humour, Quotations, USA — Tags: , — Nicholas @ 01:00

The geeks at the Massachusetts Institute of Technology are fond of merry japes, locally known as “hacks”. One of the more memorable happened one night in October 1958 when an MIT fraternity had the idea of initiating new members by making them measure a bridge over the Charles River connecting the Cambridge campus with Boston. Crossing the bridge was often a wet, windy and unpleasant business and it was thought that students returning at night from downtown would like to know, by visible marks and with some precision, how far they still had to go. The older fraternity brothers decided to use one of the new pledges as a rule, and selected Oliver R. Smoot, the shortest of the lot at 5ft 7in. The other pledges laid Smoot out at one end of the bridge, marked his extent with chalk and paint, then picked him up and laid him down again, spelling out the full measurement every ten lengths, and inscribing the mid-point of the bridge with the words “halfway to Hell”. In this way, it was determined that the span was 364.4 smoots long, “plus or minus one ear” (to indicate measurement uncertainty).

The hack was too good to let fade away, so every now and then the fraternity makes its pledges repaint the markings. You might think this isn’t the sort of vandalism the police would tolerate, but they do. The smoot markings soon became convenient in recording the exact location of traffic accidents, so (as the story goes) when the bridge walkways needed to be repaved in 1987, the Massachusetts Department of Public Works directed the construction company to lay out the concrete slabs on the walkway not in the customary six-foot lengths but in shorter smoot units. Fifty years after the original hack, the smoot markers have become part of civic tradition: the City of Cambridge declared 4 October 2008 “Smoot Day”. MIT students ran up a commemorative plaque on a precision milling machine and created an aluminium Smoot Stick which they deposited in the university’s museum as a durable reference standard: the unit-smoot is now detached from the person-Smoot. Through the legions of MIT graduates driving global high-tech culture, the smoot has travelled the world. If you use Google Earth, you can elect the units of length in which you’d like distances measured: miles, kilometres, yards, feet – and smoots.

Robert Crease, The Historic Quest for an Absolute System of Measurement, 2011.

December 23, 2021

Halifax and the Boston Christmas Tree

Filed under: Cancon, History, USA, WW1 — Tags: , , , , , — Nicholas @ 04:00

The History Guy: History Deserves to Be Remembered
Published 22 Dec 2021

One of America’s most famous Christmas trees is intimately linked to one of the most devastating explosions in human history. The story is one of great tragedy, great heroism, and human compassion, that goes to the heart of the true meaning of Christmas.

This is original content based on research by The History Guy. Images in the Public Domain are carefully selected and provide illustration. As very few images of the actual event are available in the Public Domain, images of similar objects and events are used for illustration.

You can purchase the bow tie worn in this episode at The Tie Bar:
https://www.thetiebar.com/?utm_campai…

All events are portrayed in historical context and for educational purposes. No images or content are primarily intended to shock and disgust. Those who do not learn from history are doomed to repeat it. Non censuram.

Find The History Guy at:

Patreon: https://www.patreon.com/TheHistoryGuy
Please send suggestions for future episodes: Suggestions@TheHistoryGuy.net

The History Guy: History Deserves to Be Remembered is the place to find short snippets of forgotten history from five to fifteen minutes long. If you like history too, this is the channel for you.

Awesome The History Guy merchandise is available at:
teespring.com/stores/the-history-guy

Script by THG

#history #thehistoryguy #Halifax

Update: For more information on the explosion itself, I put together a post on that a few years back.

May 26, 2021

QotD: Modern architecture is ugly … or worse

Filed under: Architecture, France, Quotations, USA — Tags: , , , , — Nicholas @ 01:00

The British author Douglas Adams had this to say about airports: “Airports are ugly. Some are very ugly. Some attain a degree of ugliness that can only be the result of special effort.” Sadly, this truth is not applicable merely to airports: it can also be said of most contemporary architecture.

Take the Tour Montparnasse, a black, slickly glass-panelled skyscraper, looming over the beautiful Paris cityscape like a giant domino waiting to fall. Parisians hated it so much that the city was subsequently forced to enact an ordinance forbidding any further skyscrapers higher than 36 meters.

Or take Boston’s City Hall Plaza. Downtown Boston is generally an attractive place, with old buildings and a waterfront and a beautiful public garden. But Boston’s City Hall is a hideous concrete edifice of mind-bogglingly inscrutable shape, like an ominous component found left over after you’ve painstakingly assembled a complicated household appliance. In the 1960s, before the first batch of concrete had even dried in the mold, people were already begging preemptively for the damn thing to be torn down. There’s a whole additional complex of equally unpleasant federal buildings attached to the same plaza, designed by Walter Gropius, an architect whose chuckle-inducing surname belies the utter cheerlessness of his designs. The John F. Kennedy Building, for example — featurelessly grim on the outside, infuriatingly unnavigable on the inside — is where, among other things, terrified immigrants attend their deportation hearings, and where traumatized veterans come to apply for benefits. Such an inhospitable building sends a very clear message, which is: the government wants its lowly supplicants to feel confused, alienated, and afraid.

Brianna Rennix and Nathan J. Robinson, “Why You Hate Contemporary Architecture”, Current Affairs, 2017-10-31.

April 12, 2021

Tom Longboat: The “Bronze Streak to a Wildfire”

Filed under: Cancon, History, Military, Sports, WW1 — Tags: , , , — Nicholas @ 02:00

The History Guy: History Deserves to Be Remembered
Published 6 May 2019

Tom Longboat has been called Canada’s first professional athlete. But amid his setting records and gaining accolades, he served his country in the Great War and fought discrimination. His life is history that deserves to be remembered.

This is original content based on research by The History Guy. Images in the Public Domain are carefully selected and provide illustration. As images of actual events are sometimes not available, images of similar objects and events are used for illustration.

All events are portrayed in historical context and for educational purposes. No images or content are primarily intended to shock and disgust. Those who do not learn from history are doomed to repeat it. Non censuram.

Patreon: https://www.patreon.com/TheHistoryGuy

The History Guy: History Deserves to Be Remembered is the place to find short snippets of forgotten history from five to fifteen minutes long. If you like history too, this is the channel for you.

Awesome The History Guy merchandise is available at:
teespring.com/stores/the-history-guy

Script by HCW

#wwi #thehistoryguy #canada

July 3, 2019

Summer Stupidity: BOSTON (City Review!)

Filed under: Architecture, Food, Humour, USA — Tags: , , — Nicholas @ 04:00

Overly Sarcastic Productions
Published on 2 Jul 2019

The summer stupidity continues with another city review! I hope you like seafood, tea shops, woodlands, college and twisty streets because boston has all this and… not much else!

PATREON: https://www.Patreon.com/OSP

March 25, 2019

The Boston Massacre – Snow and Gunpowder – Extra History

Filed under: Britain, History, Military, USA — Tags: , , , , , — Nicholas @ 04:00

Extra Credits
Published on 23 Mar 2019

Boston, 1770. A frigid winter night. A British sentry strikes a local citizen. Civilians begins to gather. Reinforcements arrive to back up the young sentry. Insults and snowballs escalate. Then out of the darkness comes a shout: “FIRE!”

The Boston Massacre didn’t come out of nowhere — resentment between the early US colonies and the British army had been brewing for some time over the Stamp Act. A propaganda war ensued between the loyalists and the radicals. John Adams would get his revolutionary start as he worked to resolve this injustice…

Join us on Patreon! http://bit.ly/EHPatreon

September 1, 2017

“Antifa looks increasingly like the militant wing of Safe Space fanaticism”

Brendan O’Neill posting to Facebook a few days back:

People are shocked by images of antifa activists beating up normal, peaceful right-wing protesters in Berkeley or physically shoving right-wing people off Boston Common. Why? This is what happens when you tell an entire generation that other people’s ideas are dangerous, that their speech is toxic, that their words can wound you and traumatise you: you invite that generation to shut people down, to use any means necessary to ensure “dangerous” ideas are not expressed and do not cause injury to people’s self-esteem or sense of safety. We are starting to see what happens when speech is talked about as a form of violence: it green-lights actual violence against certain forms of speech. If speech is violence, shouldn’t it be met with violence? Antifa looks increasingly like the militant wing of Safe Space fanaticism, the bastard offspring of a culture that elevates mental safety over intellectual liberty, and people’s feelings over public freedom.

December 27, 2014

Regulatory costs don’t scale to smaller businesses

Filed under: Bureaucracy, Business, Food — Tags: , — Nicholas @ 04:00

Warren Meyer writes a letter to the dean of Harvard Business School after reading the story of a professor at HBS harassing a mom’n’pop restaurant over a $4 overcharge on a meal order:

… I was horrified to see an HBS professor (prof Edelman) in the news harassing a small business over a small mistake on its web site. I don’t typically get worked up about Harvard grads acting out, but in this particular case his actions are absolutely at the core of what is making the operation of a small business increasingly impossible in this country.

Small businesses face huge and growing compliance risks from almost every direction — labor law, safety rules, environmental rules, consumer protection laws, bounty programs like California prop 65, etc. What all these have in common is that they impose huge penalties for tiny mistakes, mistakes that can be avoided only by the application of enormous numbers of labor hours in compliance activities. These compliance costs are relatively easy for large companies to bear, but back-breaking for small companies.

So it is infuriating to see an HBS professor attempting to impose yet another large cost on a small business for a tiny mistake, particularly when the proprietor’s response was handled so well. Seriously, as an aside, I took service management from Ben Shapiro back in the day and I could easily see the restaurateur involved being featured positively in a case study. He does all the same things I learned at HBS — reading every customer comment personally, responding personally to complaints, bending over backwards to offer more than needed in order to save the relationship with the customer.

As for the restaurateur’s web site mistake — even in a larger, multi-site company, I as owner do all my own web work. Just as I do a million other things to keep things running. And it is hard, in fact virtually impossible, to keep all of our web sites up to date. Which is why Professor Edelman’s response just demonstrates to me that for all HBS talks about entrepreneurship, the faculty at HBS is still more attuned to large corporations and how they operate with their enormous staff resources rather than to small businesses.

Large corporations are crushing smaller ones in industry after industry because of the economy of scale they have in managing such compliance issues. If the HBS faculty were truly committed to entrepreneurship, it should be thinking about how technology and process can be harnessed by smaller businesses to reduce the relative costs of these activities. How, for example, can I keep up with 150+ locations that each need a web presence when my sales per site are so much less than that of a larger corporation? This is not impossible — I have learned some tools and techniques over time — and we should be teaching and expanding these, rather than spending time raising the cost of compliance for small business.

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