Quotulatiousness

April 14, 2023

Twists and turns in the “Twitter Files” narrative

Filed under: Business, Government, Media, Politics, Technology, USA — Tags: , , , , — Nicholas @ 03:00

Matt Taibbi recounts how he got involved in the “Twitter Files” in the first place through the hysterical and hypocritical responses of so many mainstream media outlets up to the most recent twist as Twitter owner Elon Musk burns off so much of the credit he got for exposing the information in the first place:

I was amazed at this story’s coverage. From the Guardian last November: “Elon Musk’s Twitter is fast proving that free speech at all costs is a dangerous fantasy.” From the Washington Post: “Musk’s ‘free speech’ agenda dismantles safety work at Twitter, insiders say.” The Post story was about the “troubling” decision to re-instate the Babylon Bee, and numerous stories like it implied the world would end if this “‘free speech’ agenda” was imposed.

I didn’t have to know any of the particulars of the intramural Twitter dispute to think anyone who wanted to censor the Babylon Bee was crazy. To paraphrase Kurt Vonnegut, going to war against a satire site was like dressing up in a suit of armor to attack a hot fudge sundae. This was an obvious moral panic and the very real consternation at papers like the Washington Post and sites like Slate over these issues seemed to offer the new owners of Twitter a huge opening. With critics this obnoxious, even a step in the direction of free speech values would likely win back audiences that saw the platform as a humorless garrison of authoritarian attitudes.

This was the context under which I met Musk and the circle of adjutants who would become the go-betweens delivering the material that came to be known as the Twitter Files. I would have accepted such an invitation from Hannibal Lecter, but I actually liked Musk. His distaste for the blue-check thought police who’d spent more than a half-year working themselves into hysterics at the thought of him buying Twitter — which had become the private playground of entitled mainstream journalists — appeared rooted in more than just personal animus. He talked about wanting to restore transparency, but also seemed to think his purchase was funny, which I also did (spending $44 billion with a laugh as even a partial motive was hard not to admire).

Moreover the decision to release the company’s dirty laundry for the world to see was a potentially historic act. To this day I think he did something incredibly important by opening up these communications for the public.

Taibbi and the other Twitter File journalists were, of course, damned by the majority of the establishment media outlets and accused of every variant of mopery, dopery, and gross malfeasance by the blue check myrmidons. Some of that must have been anticipated, but a lot of it seems to have surprised even Taibbi and company for its blatant hypocrisy and incandescent rage.

But all was not well between the Twitter Files team and the new owner of Twitter:

We were never on the same side as Musk exactly, but there was a clear confluence of interests rooted in the fact that the same institutional villains who wanted to suppress the info in the Files also wanted to bankrupt Musk. That’s what makes the developments of the last week so disappointing. There was a natural opening to push back on the worst actors with significant public support if Musk could hold it together and at least look like he was delivering on the implied promise to return Twitter to its “free speech wing of the free speech party” roots. Instead, he stepped into another optics Punji Trap, censoring the same Twitter Files reports that initially made him a transparency folk hero.

Even more bizarre, the triggering incident revolved around Substack, a relatively small company that’s nonetheless one of the few oases of independent media and free speech left in America. In my wildest imagination I couldn’t have scripted these developments, especially my own very involuntary role.

I first found out there was a problem between Twitter and Substack early last Friday, in the morning hours just after imploding under Mehdi Hasan’s Andrey Vyshinsky Jr. act on MSNBC. As that joyous experience included scenes of me refusing on camera to perform on-demand ritual criticism of Elon Musk, I first thought I was being pranked by news of Substack URLs being suppressed by him. “No way,” I thought, but other Substack writers insisted it was true: their articles were indeed being labeled, and likes and retweets of Substack pages were being prohibited.

April 12, 2023

QotD: Karen

Filed under: Business, Government, Health, Media, Politics, Quotations — Tags: , , , , , — Nicholas @ 01:00

Back in March, I was certain this whole thing [the pandemic] would blow over in a matter of weeks. It’s a Karen-driven phenomenon, I argued, but unlike everything everything else they do, this time Karen’s going to have to shoulder the burden herself. She’ll have fun berating the manager of the local Starbucks for not closing down … until she realizes there’s no place to get a half-caff, triple-foam, venti soy latte frappuccino. Nor is there any place to dump her self-propelled lifestyle accessories kids while she gets exalted at hot yoga and the nail salon, now that school’s out. Give her a week without Starbucks, I said, locked in her house with Kayden, Brayden, Jayden, and Khaleesi, and she’ll demand we never mention the word “flu” again.

In other words, I misunderstood the essence of Karen. Karen is — first, foremost, and always — a victim. I of all people should’ve known better, because I was surrounded by Karens all the time in my personal and professional life. I’ve mentioned this story before, but bear with a quick repeat: At one of my first teaching gigs, at the big directional tech that makes up a lot of “Flyover State”, the department’s women got it into their vapid little heads that they — women — were being systematically excluded from positions of power. The fact that the department chair was a woman, and in fact the whole department, emeritus through first year grad student, was something like 65% female should’ve been their first clue, but nevertheless, they persisted. They got together a blue-ribbon commission, as one does, and studied the shit out of the problem. The much-ballyhooed report revealed …

… that all the positions of authority in the department, every blessed one, was held by a female. At which point, without missing a single fucking beat, they started complaining that being forced to hold all these positions of authority was keeping them from making adequate career progress.

I shit you not.

That’s Karen, my friends.

Severian, “The Civil War That Wasn’t”, Rotten Chestnuts, 2020-09-09.

April 11, 2023

The end of single-sex spaces began in the 1970s, at least for men

Filed under: Business, Government, Law, Media, Politics, Sports, USA — Tags: , , , , , — Nicholas @ 03:00

Janice Fiamengo points out that the initial loss of single-sex spaces began a long time ago and for what — at the time — seemed sensible and egalitarian reasons:

Robin Herman of the New York Times was one of the first two female reporters ever allowed into NHL dressing rooms, starting with the 1975 NHL All-Star Game in Montreal.

There has been a good deal of talk lately about women’s spaces being invaded by biologically male persons identifying as women. Some women’s campaigners claim that the trans phenomenon constitutes an attack on womanhood itself, an attempt to “erase” women and replace them with men who perform womanhood. Some even call it a new form of patriarchy.

But well before women had their single-sex spaces threatened, something similar had already happened to men. Beginning in the 1970s, men’s spaces were usurped, their maleness was denigrated, and policies and laws forced changes in male behavior that turned many workplaces into feminized fiefdoms in which men held their jobs only so long as women allowed them to. The very idea of an exclusively male workspace or club — especially if it was a space for socializing (not so much if it was a sewer, oil field, or shop floor in which men did unpleasant, dangerous work) — came to be seen as dangerous. In light of the recent furor over single-sex spaces for women, it is useful to consider the source of some men’s justifiable apathy and resentment.

At my new academic job in the late 1990s, a woman who had been the first female historian hired into her department used to tell a story she’d had passed on to her from a male colleague. After the decision had been made to hire her, one of the historians said to another somewhat dolefully, “I guess that’s the end of our meetings in the urinal.” The joke ruefully acknowledged, and good-naturedly accepted, the end of their all-male work environment.

Though this woman didn’t have any trouble with her male colleagues, who welcomed her civilly, she told the story with an edge of contempt. Even thoroughly modern men, the story suggested, held a foolish nostalgia for pre-feminist days.

But was it foolish — or did the men recognize something real?

No one thought seriously, then, about the disappearance of men’s single-sex spaces. The idea that men and boys need places where they can be with other men (defended, for example, in Jack Donovan’s The Way of Men) would have been cause, amongst the women I knew, for scornful laughter. In 2018, anti-male assumptions had become so deeply entrenched that the female author of a Guardian article titled “Men-only clubs and menace: how the establishment maintains male power” simply could not believe that any decent man could legitimately seek out male-only company.

Under the circumstances of mixed groups of reporters crowding into team locker rooms after games, it’s rather surprising how few “towel malfunction” incidents have been reported.

April 6, 2023

Japan is weird, example MCMLXIII

Filed under: Books, Bureaucracy, Business, Government, History, Japan — Tags: , , — Nicholas @ 03:00

John Psmith reviews MITI and the Japanese Miracle by Chalmers Johnson:

I’ve been interested in East Asian economic planning bureaucracies ever since reading Joe Studwell’s How Asia Works (briefly glossed in my review of Flying Blind). But even among those elite organizations, Japan’s Ministry of International Trade and Industry (MITI) stands out. For starters, Japanese people watch soap operas about the lives of the bureaucrats, and they’re apparently really popular! Not just TV dramas; huge numbers of popular paperback novels are churned out about the men (almost entirely men) who decide what the optimal level of steel production for next year will be. As I understand it, these books are mostly not about economics, and not even about savage interoffice warfare and intraoffice politics, but rather focus on the bureaucrats themselves and their dashing conduct, quick wit, and passionate romances … How did this happen?

It all becomes clearer when you learn that when the Meiji period got rolling, Japan’s rulers had a problem: namely, a vast, unruly army of now-unemployed warrior aristocrats. Samurai demobilization was the hot political problem of the 1870s, and the solution was, well … in many cases it was to give the ex-samurai a sinecure as an economic planning bureaucrat. Since positions in the bureaucracy were often quasi-hereditary, what this means is that in some sense the samurai never really went away, they just hung up their swords — frequently literally hung them up on the walls of their offices — and started attacking the problem of optimal industrial allocation with all the focus and fury that they’d once unleashed on each other. According to Johnson, to this day the internal jargon of many Japanese government agencies is clearly and directly descended from the dialects and battle-codes of the samurai clans that seeded them.

This book is about one such organization, MITI, whose responsibilities originally were limited to wartime rationing and grew to encompass, depending who you ask, the entire functioning of the Japanese government. Because this is the buried lede and the true subject of this book: you thought you were here to read about development economics and a successful implementation of the ideas of Friedrich List, but you’re actually here to read about how the entire modern Japanese political system is a sham. This suggestion is less outrageous than it may sound at first blush. By this point most are familiar with the concept of “managed democracy,” wherein there are notionally competitive popular elections, culminating in the selection of a prime minister or president who’s notionally in charge, but in reality some other locus of power secretly runs things behind the scenes.

There are many flavors of managed democracy. The classic one is the “single-party democracy”, which arises when for whatever reason an electoral constituency becomes uncompetitive and returns the same party to power again and again. Traditional democratic theory holds that in this situation the party will split, or a new party will form which triangulates the electorate in just such a way that the elections are competitive again. But sometimes the dominant party is disciplined enough to prevent schisms and to crush potential rivals before they get started. The key insight is that there’s a natural tipping-point where anybody seeking political change will get a better return from working inside the party than from challenging it. This leads to an interesting situation where political competition remains, but moves up a level in abstraction. Now the only contests that matter are the ones between rival factions of party insiders, or powerful interest groups within the party. The system is still competitive, but it is no longer democratic. This story ought to be familiar to inhabitants of Russia, South Africa, or California.

The trouble with single-party democracies is that it’s pretty clear to everybody what’s going on. Yes, there are still elections happening, there may even be fair elections happening, and inevitably there are journalists who will point to those elections as evidence of the totally-democratic nature of the regime, but nobody is really fooled. The single-party state has a PR problem, and one solution to it is a more postmodern form of managed democracy, the “surface democracy”.

Surface democracies are wildly, raucously competitive. Two or more parties wage an all-out cinematic slugfest over hot-button issues with big, beautiful ratings. There may be a kaleidoscopic cast of quixotic minor parties with unusual obsessions filling the role of comic relief, usually only lasting for a season or two of the hit show Democracy. The spectacle is gripping, everybody is awed by how high the stakes are and agonizes over how to cast their precious vote. Meanwhile, in a bland gray building far away from the action, all of the real decisions are being made by some entirely separate organ of government that rolls onwards largely unaffected by the show.

March 29, 2023

The Grauniad something something glass houses something something throwing stones

Filed under: Britain, Business, History, Media, USA — Tags: , , , , , , — Nicholas @ 05:00

In UnHerd, Ashley Rindsberg recounts the details we know so far about the Guardian‘s embarassing historical project to find out about the newspaper’s links to the slave trade:

The Guardian prides itself on being one of the most Left-leaning and anti-racist news outlets in the English-speaking world. So imagine its embarrassment when, last month, a number of black podcast producers researching the paper’s historic ties to slavery abruptly resigned, alleging they had been victims of “institutional racism”, “editorial whiteness”, “microaggressions, colourism, bullying, passive-aggressive and obstructive management styles”. All of this might smack of progressive excess, but, in reality, it merely reflects an institution incuriously at odds with itself.

Questions about The Guardian‘s ties to slavery have been circulating since 2020, when, amid the media’s collective spasm of racial conscience following the murder of George Floyd, the Scott Trust announced it would launch an investigation into its history. “We in the UK need to begin a national debate on reparations for slavery, a crime which heralded the age of capitalism and provided the basis for racism that continues to endanger black life globally,” journalist Amandla Thomas-Johnson wrote in a June 2020 Guardian opinion piece about the toppling of a statue of 17th-century British slaver Edward Colston. A month later, the Scott Trust committed to determining whether the founder of the paper, John Edward Taylor, had profited from slavery. “We have seen no evidence that Taylor was a slave owner, nor involved in any direct way in the slave trade,” the chairman of the Scott Trust, Alex Graham, told Guardian staff by email at the time. “But were such evidence to exist, we would want to be open about it.” (Notably, Graham, in using the terms “slave owner” and “direct way”, set a very specific and very high bar for what would be considered information worthy of disclosure.)

The problem is that the results of the investigation, conducted by historian Sheryllynne Haggerty, an “expert in the history of the transatlantic slave trade”, have never been made public. When contacted with questions about what happened to the promised report, Haggerty referred all inquiries to The Guardian‘s PR, which has remained silent on the matter. (The Guardian was asked for comment and we were given the stock PR response The Guardian gave following the podcaster’s letter.) But what we do know is this: according to Guardian lore, a business tycoon named John Edward Taylor was inspired to agitate for change after witnessing the 1819 Peterloo Massacre, when over a dozen people were killed in Manchester by government forces as they protested for parliamentary representation. Two years later, Taylor, a young cotton merchant, with the backing of a group of local reformers known as the Little Circle, founded the paper.

“Since 1821 the mission of The Guardian has been to use clarity and imagination to build hope,” The Guardian‘s current editor, Katharine Viner, proudly proclaims on the “About us” page of the paper’s website. Part of this founding myth concerns one of the defining social and political issues of the day, slavery, which the Little Circle members, including Taylor, vigorously opposed as a moral affront. “The Guardian had always hated slavery,” Martin Kettle, an associate editor, wrote in a 2011 apologia on why during the Civil War the paper had vociferously condemned the North while equivocating on the South.

That may be true, but it also presents an incomplete picture. The Manchester Guardian, as the paper was then known, was founded by cotton merchants, including Taylor, who were able to pool the money needed to launch the paper by drawing on their respective fortunes. While none of these men, many of whom were Unitarian Christians, is likely to have engaged in slavery, they didn’t just benefit from but depended upon the global slave trade that provided virtually all of the cotton that filled their mills. As Sarah Parker Remond, an African American abolitionist, said upon visiting Manchester in 1859: “When I walk through the streets of Manchester and meet load after load of cotton, I think of those 80,000 cotton plantations on which was grown the $125 million worth of cotton which supply your market, and I remember that not one cent of that money ever reached the hands of the labourers.”

March 21, 2023

The musical anomaly that was 2022 – when classical music suddenly became much more popular

Filed under: Britain, Business, Media, USA — Tags: — Nicholas @ 05:00

Ted Gioia looks at some surprising numbers for the music industry showing that of all genres, classical music suddenly became much more popular in 2022:

Last year, I went viral with an article about the rising popularity of old music. But I focused on old rock songs. Many of these songs are 40 or 50 years old. And in the world of pop culture, that’s like ancient history.

But if you really want old music, you can dig back 200 or 300 years — or even more, if you want. But does anybody really do that?

Conventional wisdom tells us that only around 1% of the public cares about classical music. And it doesn’t change much from year to year.

For proof, just take a look at this chart:

If you love concerts at the philharmonic, you read these figures with much weeping and gnashing of teeth. If classical music were any smaller, it would be a rounding error. Or — even sadder — it would be like jazz.

But that data only covers the period up to 2021. And 2022 was different.

In fact, it was remarkably different.

Over the last 12 months, I’ve started to see surprising signs of a larger audience turning to classical music. Last year, I wrote about the amazing saga of WDAV, the first classical music radio station in US history to take the top spot in its city.

I analyzed the numbers, and tried to get to the bottom of this unexpected success story. At the time, I wrote:

    Women are the key drivers here. The station boasts a double-digit share in the female 35-44 category. But this probably is tilted heavily toward mothers, at least if we factor in the next bit of evidence — which reveals that WDAV has a mind-boggling 38% share among young children.

But then a few weeks later, this research report was issued:

I need to point out that respondents were allowed to mention multiple genres — but even given that loophole, who would expect classical music to rank ahead of country music, hip-hop, or folk?

This can’t be true. The numbers must be wrong. Or, maybe, people are lying to pollsters.

But then a survey of holiday listening trends in the UK revealed the unprecedented popularity of orchestral music — especially among younger listeners.

March 20, 2023

“It amounts to nothing less than a declaration of all-out war between the government and the Big Tech companies”

Filed under: Business, Cancon, Government, Liberty, Media, Politics, Technology — Tags: , , , — Nicholas @ 05:00

The editors of The Line have strong opinions on the federal government’s decision to batter Google, Facebook, and other online “giants” over their opposition to the proposed internet legislation in bills C-11 and C-18:

As a result of C-18, both Google and Meta have considered dropping news distribution from their platforms, or have outright promised to do so. To which we have responded: “Well, no shit, Sherlocks.” We have, in fact, warned all of the parties involved with this misguided bill that that’s exactly what was going to happen.

Nonetheless, the dim-witted government officials and corporate media barons who have pinned their hopes of survival to the apparent money spigot of Big Tech didn’t believe us. So when Meta came right out and said it would drop news last week, the ashen-faced Minister of Heritage accused them of using “intimidation and subversion” tactics. And, thus, these demands for private correspondence appear to have been drafted.

It amounts to nothing less than a declaration of all-out war between the government and the Big Tech companies — and, by extension, the many independent media creators like ourselves.

Well. Okey Dokey then.

*cracks knuckles*

Let’s start with two very obvious points: firstly, we at The Line don’t object to forcing these tech companies to disclose funding to third parties for the purpose of opposing C-18 et al. That is perfectly reasonable, in our minds. Further, if these companies are being accused of anything illegal, by all means, investigate away — after you get a warrant.

The rest of these demands are nothing short of banana crackers; it’s an extraordinary interpretation of the committee’s mandate. It’s the kind of overbroad dragnet that will necessarily create privacy breaches for the unknown numbers of ordinary citizens, dissidents and journalists who have corresponded with these companies about these bills.

We will remind the government that private citizens and private companies do not owe the government a full accounting of their private business or communications. The government is subject to this kind of transparency and disclosure because the government works for us. Not the other way around.

We will also point out the irony. The government is demanding years worth of correspondence from private entities within a very short time frame: this is a level of transparency that no government department would subject itself to. Don’t believe us? Just try to draft a similar ATIP request to any ministry; it would take years to get such a request fulfilled, and half if it would come back redacted.

McKinsey, in the backrooms, with a masterplan

Filed under: Business, Cancon, Government, USA — Tags: , , , , — Nicholas @ 04:00

Elizabeth Nickson suggests that the vast disruption of life in western societies, the transformation of governments from barely competent to actively tyrannical, and the economic undermining of middle class prosperity may all be linked to one management consulting firm:

The brutalism of government during the last three years was anomalous in western democracies. First of all, it was irrational, it contravened common sense, which almost everyone possesses, and it destroyed millions of household economies and small businesses. It impoverished and starved a billion people in the developing world. It killed the old, brutally, refusing them affection in their last days. It divided us and is still dividing us. The virus was engineered by the government and paid for by the people it was unleashed upon. And then the fiends forced injections upon anyone with a job and a family to feed, via relentless propaganda, where it too contravened basic reason (acquired immunity, tiny effect on people under 70), and then the shot started to kill. And the deaths were ignored, records hidden, and the press was quiescent.

Who did this? This wasn’t normal government behavior. Government is usually just incompetent. At the very least it pretends compassion, is generally well-meaning, its check the voting booth. But now, it’s full-on Satanic. And the voting booth is essentially gone, corrupted by cartels, the CCP, the international left, the profiting UniParty.

But this niggled at me. Who drew up the plan, instituted it in every country, bullied every citizenry, devised the advertising, instituted the protocols? What operation has that level of power, of discipline?

Only one answer: McKinsey. McKinsey innovated and executed the whole damned thing. Mr Google is quite clear. In France, in Canada, in the U.S., in Australia and New Zealand. The cruelty, the ruthless crushing of millions, it was all them. In Canada alone they made $100 million “transitioning” government’s duty of care into a brutal suppression of anyone without elite status.

McKinsey is the international consultancy that lands everywhere that owners want to maximize their income. It is profoundly efficient. It privileges the predator class and institutes a brutal Darwinian system for everyone else.

“We don’t do policy,” said Richard Elder, DC Mckinsey chief. “We do execution.” Sure, buddy, you aren’t at the meeting where they tabletop ICE budgets, game the Chicago Health bureaucracy by Kaiser or how to sell more opioids to teens?

Trudeau had to have taken McKinsey advice when he set planeloads of anonymous black Kevlar-clad mercenaries on Canadian truckers and their supporters. He simply doesn’t have the nerve to do it alone. That action was unprecedented in Canadian history. Even the poodle press thinks McKinsey runs Canada. It has contracts across ministries, its former CEO, Dominic Barton, is Trudeau’s ambassador to China, and he is likely guiding some of the election theft that has been taking place under Trudeau. Whether McKinsey games immigrant ballot harvesting remains to be seen, but it bears its fingerprint.

March 19, 2023

Disagree with the Canadian government’s attempt to take over significant parts of the internet? Get ready for administrative punishment, citizens!

Filed under: Business, Cancon, Government, Liberty, Media, Politics — Tags: , , , , , , , — Nicholas @ 03:00

Michael Geist, who often seems like the only person paying close attention to the Canadian government’s growing authoritarian attitudes to Canadians’ internet usage, shows the utter hypocrisy of the feds demanding access to a vast array of private and corporate information on a two-week deadline, when it can take literally years for them to respond to a request for access to government information:

Senator Joe McCarthy would be in awe of the Canadian government’s audacious power grab.
Library of Congress photo via Wikimedia Commons.

The government plans to introduce a motion next week requiring Google and Facebook to turn over years of private third-party communication involving any Canadian regulation. The move represents more than just a remarkable escalation of its battle against the two tech companies for opposing Bill C-18 and considering blocking news sharing or linking in light of demands for hundreds of millions in payments. The motion – to be introduced by the Parliamentary Secretary to the Minister of Canadian Heritage (yes, that guy) – calls for a series of hearings on what it describes as “current and ongoing use of intimidation and subversion tactics to avoid regulation in Canada”. In the context of Bill C-18, those tactics amount to little more than making the business choice that Heritage Minister Pablo Rodriguez made clear was a function of his bill: if you link to content, you fall within the scope of the law and must pay. If you don’t link, you are out of scope.

While the same committee initially blocked Facebook from even appearing on Bill C-18 (Liberal MP Anthony Housefather said he was ready for clause-by-clause review after just four hearings and no Facebook invitation), bringing the companies to committee to investigate the implications of their plans is a reasonable approach. But the motion isn’t just about calling executives before committee to answer questions from what will no doubt be a hostile group of MPs. The same motion sweeps in the private communications of thousands of Canadians, which is a stunning disregard for privacy and which could have a dangerous chilling effect on public participation. Indeed, the intent seems fairly clear: guilt by association for anyone who dares to communicate with these companies with an attempt to undermine critics by casting doubt on their motivations. Note that this approach is only aimed at those that criticize government legislation. There has been a painfully obvious lobbying campaign in support of the bill within some Canadian media outlets, but there are no efforts to uncover potential bias or funding for those that speak out in favour of Bill C-18, Bill C-11, or other digital policy initiatives.

It is hard to overstate the broad scope of the disclosure demands. Canadian digital creators concerned with Bill C-11 who wrote to Youtube would find their correspondence disclosed to the committee. So would researchers who sought access to data from Google or Facebook on issues such as police access to social media records or anti-hate groups who contacted Facebook regarding the government’s online harms proposal for automated reports to law enforcement. Privacy advocates focused on how Google administers the right to be forgotten in Canada would ironically find their correspondence disclosed as would independent media sites that wrote to Facebook about the implications of Bill C-18.

March 18, 2023

Tales of the Metaverse

Filed under: Business, Technology, USA — Tags: , , — Nicholas @ 05:00

Ted Gioia wonders if Metaverse is doing badly enough to seriously harm Facebook itself:

When Facebook changed it’s name to Meta back in 2021, I made a gloomy prediction:

“Meta is for losers,” I announced. “Mark Zuckerberg is betting his company on a new idea — but this is a wager he will almost certainly regret.”

I revisited the situation in December, and pointed out all the ways Meta wasn’t just dying in the metaverse. It was also ruining its base business, the Facebook platform.

The company kept making the same mistake as so many other aging websites — instead of serving users they want to control them. The end result is a seeming paradox: the more money the company spends, the worse the user experience becomes.

In the article, I gave a dozen examples — and after it was published many readers shared their own horror stories.

Here’s just one anecdote, out of many:

    Try to sign up for Facebook Dating and then try to leave. They won’t let you. A friend of mine recently used it, and now is unable to remove herself totally from the feature. She was allowed to remove all of her pictures, however, she was not permitted to remove her dating profile and picture, which really distressed her. She didn’t want any record of it.

What a great concept. You can meet somebody special, fall in love, get married, and raise a family — but years later you’re still on the Facebook dating app.

It seems ridiculous. But Meta really, really doesn’t like you to opt out of features. Their dream is to operate a virtual Hotel California, where — as the lyrics warn, “you can check out any time you want, but you can never leave”.

Hey, maybe that’s why Mark Zuckerberg won’t let you have legs in his metaverse.

Why isn’t this bold new strategy working? It certainly isn’t for lack of investment. Meta is reportedly spending one billion dollars per month on the project.

But sometimes you can fail even with the right concept — simply because the technology just isn’t ready for the mass market.

[…]

A year-and-a-half after his corporate makeover, the situation at Meta is more dire than ever. Back in October 2021, Facebook shares were trading above $340, but now they are below $200 — that’s a loss of around $300 billion in market value.

But here again, the real problem is the user experience.

“On my initial visits, the metaverse seems sort of desolate, like an abandoned mall,” writes Paul Murray in New York magazine.

[…]

Mark Zuckerberg seems hellbent on pursuing an even more embarrassing fate. His bet on the metaverse may turn into the biggest cash sinkhole in the history of capitalism. Already the Edsel and New Coke look like tiny peccadilloes by comparison.

Even if he keeps his job, he may want to go hide. Fortunately, he has a huge metaverse at his disposal where that has become surprising easy to do.

March 14, 2023

QotD: Facebook’s entire structure is designed to prevent information “going viral”

Filed under: Business, Media, Quotations, USA — Tags: , , , — Nicholas @ 01:00

Imagine that you came up with something amazing to share with people. Let’s pretend that you created the most amusing video in the world. Or came up with the funniest joke anyone has ever heard. Or maybe you have just experienced something remarkable that millions of people would want to know about. Or let’s assume you took a photograph that would blow people’s minds. Or perhaps you have just composed the catchiest tune ever.

You might think that social media is where to go to share this very cool thing, and watch it go viral. And, in fact, that happens on Twitter and a few other platforms. I’m not always right in forecasting which things I post will go viral, but a few times every year I will share something on Twitter that grabs people’s attention so much that it gets tens of thousands of retweets and likes. Millions of people might see it.

That’s what going viral is all about.

Now here’s the kicker. I put up that same item on my Facebook author’s page, and the company will actively work to prevent people from seeing it. And adding insult (a company specialty), they will send me an alert telling me: This post could go viral if you pay us money for promoting it.

At first glance, this just seems another way to maximize profits. And who can blame Mark Zuckerberg for wanting to get a few more dollars in his bank account? Let’s feel some pity for a guy who just lost $100 billion.

But the real devastating part of this story is that Facebook is actually preventing users from sharing the funniest joke in the world. Facebook actually hates seeing some videos go viral, even if they are the most amusing things on the web. Every day they work to prevent folks from seeing a mind-blowing photo — and many other things that can’t be monetized.

This can’t be good for the user experience. This can’t be what users want, or what they would tell the company in a focus group or via market research.

And it certainly can’t be good for business.

So I’m amused when I hear how Facebook is envious of TikTok, which has much superior user engagement. Well, duh. Of course TikTok has greater engagement — that’s because Facebook has put systems in place to prevent entertaining things from going viral. They are now scrambling to work around this tiny detail, but they won’t succeed.

I’ve reduced my Facebook posts by at least 70%, and this was the main reason. I can’t be the only person who has responded in this way.

It’s not in the company’s DNA to promote interesting things on its platform. That’s why I wasn’t surprised when Facebook’s recent attempt to imitate Substack collapsed in total failure. I knew that would happen on day one — because Facebook will never let writers go viral on the platform. Mr. Z. wants to get paid before anything goes viral, and that’s the exact opposite of Substack’s successful formula — which rewards the creator more than the platform.

When Facebook initially launched this touted publishing platform, somebody asked me what I thought about it. “Facebook has the power to give a writer access to millions of readers,” I replied, “but they will never let it happen. The entire internal structure of the company is designed to prevent this.”

The speed of the collapse, however, was surprising. Facebook announced the launch of Bulletin on June 29, 2021. Facebook announced the termination of Bulletin on October 4, 2022.

Even King Henry VIII’s wives lasted longer than that.

Ted Gioia, “How Web Platforms Collapse”, The Honest Broker, 2022-12-05.

March 12, 2023

“Indigo is no longer a bookseller but a general merchandiser with a sideline in books”

Filed under: Books, Business, Cancon — Tags: , , — Nicholas @ 05:00

In the latest edition of the SHuSH newsletter, Ken Whyte looks at the dismal financial (and technological) picture for Indigo in the Canadian market:

“Indigo Books and Music” by Open Grid Scheduler / Grid Engine is licensed under CC0 1.0

As you’ve heard, the bookselling chain was hacked, its employment records held for ransom. Indigo (rightly) refused to pay and the hackers are now expected to release the employees’ personal data on the dark web.

This all started a month ago. The company’s website went down along with its in-store credit and debit systems. The payment systems came back after about ten days. A new website was built and launched at the beginning of March. It is a much-reduced site with a much reduced catalog of books.

The repercussions will be enormous for both Indigo and the publishing community.

One of the things overshadowed by the hacks was the release of Indigo’s third-quarter results, covering the crucial holiday season. As we’ve noted before, the company’s finances are unsettling. It lost $37 million in 2019, $185 million in 2020, and $57 million in 2021. Things looked somewhat better in 2022 with a $3 million profit, but the first two quarters of 2023 (Indigo has a March 28 year-end) showed a loss of $41.3 million, about $10 million worse than in the first two quarters of the previous year.

The hope was that a blockbuster holiday season would get Indigo’s year back on track.

It didn’t happen. Revenue for Q3 2022 came in at $423 million, down $8 million from last year, with pre-tax profits of $36 million, down from $45 million last year.

After three quarters, Indigo now stands at an $8 million loss. The company’s fourth quarter, covering the first three months of the calendar year, is usually terrible (all retail suffers in the deep of winter). If this fourth quarter goes like the last, Indigo will be looking at a $30 million loss for its full year. But this fourth won’t go like the last because of the hack. I have no idea what it will cost in terms of lost sales and unexpected expenditures (or what will be covered by insurance). It’s hard to imagine the company not doing worse than $30 million after such a catastrophic event.

Most of Canada’s mid-size to large publishers sell somewhere between 25 percent and 60 percent of their books through the chain. The outage will hurt revenue for both publishers and authors. If there’s a silver lining here, it’s that it occurred in a dead season. But the knock-on effects will be substantial. I’m told Indigo has no visibility into its store sales or current stock levels across the chain. It’s being very cautious about bringing in new books apart from the most in-demand titles. Publishers I’ve spoken to say sales to Indigo are down and they expect returns to be large and late. (Booksellers send unsold inventory back to publishers for full refunds and the bulk of these come in the months after the holidays).

By the way, the latest results showed that Indigo is no longer a bookseller but a general merchandiser with a sideline in books. Blankets and cheeseboards accounted for more than 50 percent of the company’s total revenue over the holidays. Print was 46 percent, down from 54 percent earlier in 2022 and 67.4 percent eight years ago. The movement away from bookselling is picking up steam. I hope you like Amazon because it and the few independent bookstores Chapters/Indigo hasn’t manage to kill will be all that’s left of Canadian bookselling before very long.

March 6, 2023

The Rise and Fall of Fast Food Architecture

Filed under: Architecture, Business, Food, History, USA — Tags: , , , — Nicholas @ 02:00

Stewart Hicks
Published 3 Nov 2022

What happened to McDonald’s? Their restaurants used to be so iconic. It was impossible to mistake one, for say, a Wendy’s. Distinguished architecture used to be an important part of a brand’s identity. But today, fast food restaurant’s all look the same. Bland grey boxes. The great convergence toward this standard has been called “Chipotle-ification”. In this video, we trace the changing restaurant designs of McDonald’s, from the iconic golden arch era to the soulless boxes of today. We break down the architecture and the forces at play in the great homogenization of fast food architecture.
(more…)

March 4, 2023

QotD: Profit margins in the restaurant trade

Filed under: Business, Economics, Food, Quotations — Tags: , , — Nicholas @ 01:00

This is an old rule of thumb, no more, from an experienced waitron unit.

The table that orders a starter, main and a bottle of wine – that just about breaks even for the restaurant. You can mix and match this a bit. Dessert instead of the starter, that sorta thing. But the costs of the building, the staff, the electricity, the stock that goes off, the cost of capital itself, all those things, mean that the basic restaurant experience just about covers its costs.

It’s the having the one thing extra that makes the money, the profit. A drink before the meal, having both a starter and a dessert to add to the main. The second bottle of wine, or the digestif with the coffee. This is why the waiter is so eager for you to have any one or more of these “extras”. The margin over food costs – food costs usually being around 30% of menu price – on those additions is exactly what provides a profit to the business that is the restaurant.

As to why, well, it’s the same reason that the menu prices of some well known item are going to be roughly the same across restaurants. Competition is fierce in the business. That means headline prices are pushed down to where they only just, if even that, cover costs. On exactly the same basis as Ryanair charging you spit for the seat and then a fortune for the air you breathe onboard. You get the punter in with the £20 for two steak dinners then hope like Hell they order the vanilla soup and also the vegetable ice cream in order to make your nut.

Tim Worstall, “Bar Owner Complains Of People Drinking Tap Water – Oi! Where’s My Profits?”, Continental Telegraph, 2019-05-27.

March 2, 2023

QotD: The rise of the overeducated mediocrity

Filed under: Bureaucracy, Business, Education, Quotations — Tags: , , , — Nicholas @ 01:00

Of recent months, several children of friends of mine have asked my help in preparing what they call a personal statement in their application for a job or place at university. Why they should ask me to help them is a bit of a mystery; I am glad to say that I made my career, such as it was, before these invitations to unctuous self-advertisement were even heard of.

The son of a friend of mine applied for a place at medical school and was turned down on the grounds that his personal statement was inadequate. I don’t know what was wrong with it; perhaps he employed incorrect old clichés rather than the correct new ones. Having the means to do so, my friend sent his son to a tutor who specialized in personal statements (every bureaucratic requirement is an economic opportunity for an ex-bureaucrat wanting to strike out for himself). No doubt the tutor in personal statements advised him to put in more about his passion for social justice and equality. At any rate, it worked and he was accepted.

In these statements — apparently as much a requirement in the private sector as in the public — you have to not only explain why you have dreamt all your life of this position in the marketing department (selling the unnecessary to the insolvent) and why you, of all the 7,000,000,000 people in the world, are the most suited to it, but also proclaim your deep sense of social responsibility, which you will bring to whatever task you are told to perform. People have never been entirely straightforward, thank goodness (what need of art and literature if they had been?), but we do seem to be breeding up a generation of Pecksniffs and Uriah Heeps.

I don’t want to indulge in what has been called the hermeneutics of suspicion, the habit of finding the supposedly real, occult, and sinister explanation behind perfectly straightforward social phenomena, but nevertheless I cannot help but wonder what the true purpose is of mission statements and their cognates, such as annual declarations of probity and the like. I think (though of course I cannot indubitably prove) that it is to make the world safe for overeducated mediocrities.

Theodore Dalrymple, “In Defense of Mediocrity”, Taki’s Magazine, 2018-02-17.

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