There were plenty of irritations with life with Microsoft. I am still astonished how bad PowerPoint is from a design point of view. With these multiples, Microsoft could have hired Louise Fili or Milton Glazer, and the virtual world of the corporation would now be vastly more visual. Actually, because form is content, America would now actually be vastly more conceptual. But, no. The PowerPoint templates were clearly designed by that special someone who did Travelodge napkins and match books in the 1960s. Talk about a difference that makes a difference! Talk about critical path dependency! PowerPoint reproduced Microsoft’s limitations, and helped to install them in the American mind.
Still, PowerPoint was an improvement on the Lotus equivalent. I forget what this was called but it was so utterly unpredictable that I discovered belatedly that presentations would not be forthcoming unless you got a group of people to lay their hands on the printer and chant in Latin. (This was not in the manual, unless it was cunningly secreted there in invisible ink, perhaps on the page that read “this page left deliberately blank.”)
Grant McCracken, “Brands that bind … and when they slide”, This Blog Sits at the, 2005-03-10
March 11, 2021
QotD: Microsoft PowerPoint
May 16, 2020
QotD: Division of labour in the modern world
In another example — the making of a woollen coat — Smith emphasises that the division of labour allows us to use machines, even “that very simple machine, the shears with which the shepherd clips the wool”.
The shepherd has the perfect tool for a focused task. That tool needs countless other focused specialists: the bricklayer who built the foundry; the collier who mined fuel; the smith who forged the blades. It is a reinforcing spiral: the division of labour lets us build new machines, while machines work best when jobs have been divided into one small task after another.
The rise of the computer complicates this story. Computers can certainly continue the process of specialisation, parcelling out jobs into repetitive chunks, but fundamentally they are general purpose devices, and by running software such as Microsoft Office they are turning many of us into generalists.
In a modern office there are no specialist typists; we all need to be able to pick our way around a keyboard. PowerPoint has made amateur slide designers of everyone. Once a slide would be produced by a professional, because no one else had the necessary equipment or training. Now anyone can have a go — and they do.
Well-paid middle managers with no design skills take far too long to produce ugly slides that nobody wants to look at. They also file their own expenses, book their own travel and, for that matter, do their own shopping in the supermarket. On a bill-by-the-minute basis none of this makes sense.
Why do we behave like this? It is partly a matter of pride: since everyone has the tools to build a website or lay out a book, it feels a little feeble to hand the job over to a professional. And it is partly bad organisational design: sacking the administrative assistants and telling senior staff to do their own expenses can look, superficially, like a cost saving.
Tim Harford, “Why Microsoft Office is a bigger productivity drain than Candy Crush Saga”, The Undercover Economist, 2018-02-02.
May 10, 2019
Microsoft can’t get worse than old Clippy? “Hold my non-alcoholic beer”
Libby Emmons reports on a new Microsoft Word plugin that puts Clippy into the history books:
Coming soon to a word processing app you probably already subscribe to is Microsoft’s new Ideas plugin. This leap forward in the predictive text trend will endeavor to help you be less offensive. Worried you might be a little bit racist? A little gender confused? Not sure about the difference between disabled persons and persons who are disabled? Never fear, Microsoft will fix your language for you.
Using machine learning and AI, Microsoft’s Ideas in Word will help writers be their least offensive, most milquetoast selves. Just like spell check and grammar check function, Ideas will make suggestions as to how to improve your text to be more inclusive. On the surface, this seems like a terrible idea, but when we dig further beneath the impulse, and the functionality of the program, it gets even worse. What’s happening is that AI and machine learning are going to be the background of pretty much every application, learning from our behaviours not only how we’d like to format our PowerPoint presentations, but learning, across platforms, how best to construct language so that we say what we are wanted to say as opposed to what we really mean.
There is an essential component of honest communication, namely that a person express themselves using their own words. When children are learning to talk and to articulate themselves, they are told to “use your words.” Microsoft will give writers the option of using someone else’s words, some amalgamation of users’ words across the platform, and the result will be that the ideas exhibited will not be the writer’s own.
April 22, 2019
Internal challenges to Microsoft’s current discriminatory hiring practices
At Quartz, Dave Gershgorn looks at how Microsoft is facing internal dissent over their current hiring practices, which actively encourage discrimination against certain racial and gender groups:
Some Microsoft employees are openly questioning whether diversity is important, in a lengthy discussion on an internal online messaging board meant for communicating with CEO Satya Nadella.
Two posts on the board criticizing Microsoft diversity initiatives as “discriminatory hiring” and suggesting that women are less suited for engineering roles have elicited more than 800 comments, both affirming and criticizing the viewpoints, multiple Microsoft employees have told Quartz. The posts were written by a female Microsoft program manager. Quartz reached out to her directly for comment, and isn’t making her name public at this point, pending her response.
“Does Microsoft have any plans to end the current policy that financially incentivizes discriminatory hiring practices? To be clear, I am referring to the fact that senior leadership is awarded more money if they discriminate against Asians and white men,” read the original post by the Microsoft program manager on Yammer, a corporate messaging platform owned by Microsoft. The employee commented consistently throughout the thread, making similar arguments. Quartz reviewed lengthy sections of the internal discussion provided by Microsoft employees.
“I have an ever-increasing file of white male Microsoft employees who have faced outright and overt discrimination because they had the misfortune of being born both white and male. This is unacceptable,” the program manager wrote in a comment later. The Microsoft employees who spoke to Quartz said they weren’t aware of any action by the company in response, despite the comments being reported to Microsoft’s human resources department.
When contacted by Quartz, Microsoft pointed to comments by three company officials in the message-board threads. A member of Microsoft’s employee investigations team responded to the initial post in January, writing that the company does not tolerate discrimination of any kind. Another Microsoft staff member, who leads the team that helps the board of directors determine executive pay, explained the diversity-based compensation initiative. “Our board and executive leadership team believe diverse and inclusive teams are good for business and consistent with our mission and inspire-to culture,” she wrote. “Linking compensation to these aspirations is an important demonstration of executive commitment to something we believe strongly in.
April 13, 2017
Microsoft buries the (security) lede with this month’s patch
In The Register, Shaun Nichols discusses the way Microsoft has effectively hidden the extent and severity of security changes in this month’s Windows 10 patch:
Microsoft today buried among minor bug fixes patches for critical security flaws that can be exploited by attackers to hijack vulnerable computers.
In a massive shakeup of its monthly Patch Tuesday updates, the Windows giant has done away with its easy-to-understand lists of security fixes published on TechNet – and instead scattered details of changes across a new portal: Microsoft’s Security Update Guide.
Billed by Redmond as “the authoritative source of information on our security updates,” the portal merely obfuscates discovered vulnerabilities and the fixes available for them. Rather than neatly split patches into bulletins as in previous months, Microsoft has dumped the lot into an unwieldy, buggy and confusing table that links out to a sprawl of advisories and patch installation instructions.
Punters and sysadmins unable to handle the overload of info are left with a fact-light summary of April’s patches – or a single bullet point buried at the end of a list of tweaks to, for instance, Windows 10.
Now, ordinary folk are probably happy with installing these changes as soon as possible, silently and automatically, without worrying about the nitty-gritty details of the fixed flaws. However, IT pros, and anyone else curious or who wants to test patches before deploying them, will have to fish through the portal’s table for details of individual updates.
[…]
Crucially, none of these programming blunders are mentioned in the PR-friendly summary put out today by Microsoft – a multibillion-dollar corporation that appears to care more about its image as a secure software vendor than coming clean on where its well-paid engineers cocked up. The summary lists “security updates” for “Microsoft Windows,” “Microsoft Office,” and “Internet Explorer” without version numbers or details.
November 28, 2016
Legalized political corruption
Walter Williams on the real danger the hyper-rich pose to the body politic:
Microsoft co-founder Bill Gates, having a net worth of $81.8 billion, and Amazon.com CEO Jeff Bezos, having a net worth of $70.4 billion, are the nation’s two richest men. They are at the top of the Forbes 400 list of America’s superrich individuals, people who have net worths of billions of dollars. Many see the rich as a danger. New York Times columnist Bob Herbert wrote, “It doesn’t really matter what ordinary people want. The wealthy call the tune, and the politicians dance.” His colleague Paul Krugman wrote, “On paper, we’re a one-person-one-vote nation; in reality, we’re more than a bit of an oligarchy, in which a handful of wealthy people dominate.” It’s sentiments like these that have led me to wish there were a humane way to get rid of the rich. For without having the rich around to be whipping boys and distract our attention, we might be able to concentrate on what’s best for the 99.9 percent of the rest of us.
Let’s look at the power of the rich. With all the money that Gates, Bezos and other superrich people have, what can they force you or me to do? Can they condemn our houses to create space so that another individual can build an auto dealership or a casino parking lot? Can they force us to pay money into the government-run — and doomed — Obamacare program? Can they force us to bus our children to schools out of our neighborhood in the name of diversity? Can they force us to buy our sugar from a high-cost domestic producer rather than from a low-cost Caribbean producer? The answer to all of these questions is a big fat no.
You say, “Williams, I don’t understand.” Let me be more explicit. Bill Gates cannot order you to enroll your child in another school in order to promote racial diversity. He has no power to condemn your house to make way for a casino parking lot. Unless our elected public officials grant them the power to rip us off, rich people have little power to force us to do anything. A lowly municipal clerk earning $50,000 a year has far more life-and-death power over us. It is that type of person to whom we must turn for permission to build a house, ply a trade, open a restaurant and do myriad other activities. It’s government people, not rich people, who have the power to coerce us and rip us off. They have the power to make our lives miserable if we disobey. This coercive power goes a long way toward explaining legalized political corruption.
March 30, 2016
Bundling
Published on 7 Apr 2015
Bundling refers to when two or more goods are sold together as a package. Microsoft Office, Cable TV, Lexis-Nexis, and Spotify all provide examples of bundling. What if there were no bundling and you had to pay for Cable TV by channel rather than purchasing channels in bundles? Would you end up paying more or less? We explore this question and others in this video.
September 14, 2015
“Edge is advertiser friendly, not User friendly”
Jerry Pournelle talks about his differing browser experiences on the Microsoft Surface:
Apple had their announcements today, but I had story conferences so I could not watch them live. I finished my fiction work about lunch time, so I thought to view some reports, and it is time I learned more about the new Windows and get more use to my Surface 3 Pro; a fitting machine to view new Apple products, particularly their new iPad Pro which is I expect their answer to the Surface Pro and Windows 10.
My usual browser is Firefox, which has features I don’t love but by and large I get along with it; but with the Surface it seemed appropriate to make a serious effort to use Edge, the new Microsoft Browser. Of course it has Microsoft Bing the default search engine. It also doesn’t really understand the size of the Pro. It gave me horizontal scrolling, even though I had Edge full screen. I looked up Apple announcements, and Bing gave me a nice list. Right click on the nice bent Microsoft pocket wireless mouse, and open a repost in a new screen. Lo, I have to do horizontal scrolling; Edge makes sure there are ads on screen at all times, so you have to horizontal screen the text to see all of it. Line by line. But I can always see some ads. Edge makes sure I don’t miss ads. It doesn’t care whether I can read the text I was looking for, but it is more careful about the ads. I’m sure that makes the advertisers happy, but I’m not so sure about the users. I thought I went looking for an article, not for ads.
Edge also kept doing things I hadn’t asked it to, and I’d lose the text. Eventually I found if I closed the window and went back to the Bing screen and right clicked to open that same window in a new tab, I was able to – carefully – screen through the text, and adjust the screen so all the text was on screen even though there was still horizontal scrolling possible. This is probably a function of inexperience, but using a touch screen and Edge is a new experience.
Even so it was a rough read. I gave up and went to Firefox on the Surface Pro. Firefox has Google as its default browser, and the top selections it offered me – all I could see on one screen – were different from the ones I saw with Bing. I had to do a bit of scrolling to find the article I had been trying to read, but eventually I found it. Right click to open it in a new Tab. Voila. All my text in the center. I could read it. Much easier. For the record: same site, adjusted to width in Firefox on the Surface Pro, horizontal scrolling of the same article viewed in Edge. Probably my fault, but I don’t know what I did wrong.
Now in Microsoft’s defense, I don’t know Edge very well; but if you are going to a Surface Pro, you may well find Firefox easier to use than Edge. A lot easier to use.
As to Google vs. Bing, in this one case I found Bing superior; what it offered me had more content. But Edge is advertiser friendly, not User friendly.
March 11, 2015
“Some of our contractors worked a ridiculous amount of genitalia into the background”
I’d expect some legal action is pending over this little contracting embarrassment for Undead Labs:
Undead Lab’s State of Decay became a cult hit when it released back in 2013. Last year, the developer announced State of Decay: Year One Survival Edition. This updated iteration packs in previously released DLC along with a 1080p graphical overhaul. And once the visuals became clearer, developer Undead Labs realized their contracted help for the game hid an abundance of phalluses in the game.
While working on State of Decay, Undead Labs hired contractors to help build some of the backgrounds. For reasons unknown, those contractors scattered a collage of genitalia across the backgrounds. However, the original version of the game was a low enough resolution that the naughty bits flew under the testing radar.
“Some of our contractors worked a ridiculous amount of genitalia into the background,” says Geoffrey Card, senior designer at Undead Labs in an interview with XBLA Fans.
H/T to John Ryan for the link.
March 7, 2015
Browser cosplay day
Joey deVilla posted an image which requires no further explanation:
February 2, 2015
The point of diminishing interest
James Lileks on when gaming stops being fun … because of the damned controller:
My wife asked if we had an xbox 360, and I said we did. She said that someone on the neighborhood mailing list wanted one and could we sell it. I balked. I haven’t played it for some time but there were two games I wanted to get back to, some day. Why had I stopped? Because I can’t play console games. I can’t aim. I can’t figure out the buttons. Once upon a time I was an ace at Halo, but that was long ago, and now there’s just TOO MANY BUTTONS. I’m a keyboard-mouse man and so it has ever been.
I will never finish those games. The reason they were unfinished was because my characters had walked into walls and fallen off horses and the controller felt like a ceramic croissant in my hand. One of them started out interesting, but turned into a driving game as I chased a suspect. My inability to drive had no bearing on the story; even though I rammed the car into phone poles and fire hydrants and mowed down pedestrians by the dozen, all I got was a “be careful!” from my partner.
Every standard image of console gamers shows them sitting back on a sofa, right? Plinking away, trash-talking, relaxed. Every good game I’ve played on a computer has had me on the edge of my seat. Literally. Tense. It’s the difference between playing and inhabiting, between popping in a game disk like you’d put in a movie or turn on the radio, and entering a world. It’s odd, really: the computer screen feels interactive, responsive, an immediate field of action, perhaps because it’s a couple of feet from my face. When I’m sitting in front of a TV, it feels peculiar to interact with it, because it’s supposed to be doing all the work. ENTERTAIN ME! If you do nothing during a game your character stands there, and that makes the TV screen like the real world. It’s like walking away from the TV for a few hours and coming back to see the news anchor is sitting at the desk eating a sandwich.
So out it goes. It’s a relief, really. When entertainment feels like obligation it’s best to look elsewhere.
I wonder if James was playing L.A. Noire, as that was pretty much the point at which I stopped trying to play the game … and my partner said something remarkably like “Be careful!” before I put down the controller and turned off the console.
January 23, 2014
Machinima falls for the old “novelty death warrant” trick
At Techdirt, Timothy Geigner recounts the potential PR disaster facing Machinima after they attempted to buy positive coverage from their own contributors for the Xbox One:
It began with a thread on NeoGAF that included text from an email Machinima was sending out to their partners which offered bonus CPM (cost per thousand views, the standard way advertising is priced) payments on videos covering Microsoft’s new console. Their requirements for this “promotion” in the email were already problematic, including gameplay footage from an Xbox One game, a mention of playing the game on the Xbox One console in the video, and a vague reference to following the “guidelines listed in the assignment.” Just in those lines, most journalists would find deal-killers. While the line on whether or not YouTube video makers covering games like this being journalists may be a bit blurry, there’s little doubt that thousands of YouTubers look to these folks for help on their purchasing decisions. In other words, they’re fame rests squarely on their reputations for honest reviews. Minus those reputations, these people have no following.
Which is what makes the details in those “guidelines” mentioned above so misguided.
Now here’s where we enter really sketchy territory: Ars Technica tracked down a copy of Machinima‘s contract for the promotion, and there’s one line that stands out: “You may not say anything negative or disparaging about Machinima, Xbox One or any of its Games in your Campaign Video.” What’s more, these YouTubers can’t even be transparent about this arrangement, according to the contract:
“You agree to keep confidential at all times all matters relating to this Agreement, including, without limitation, the Promotional Requirements, and the CPM Compensation, listed above. You understand that You may not post a copy of this Agreement or any terms thereof online or share them with any third party (other than a legal or financial representative). You agree that You have read the Nondisclosure Agreement (attached hereto and marked as Exhibit “A”) and You understand and agree to all of terms of the Nondisclosure Agreement, which is incorporated as part of this Agreement.”
Hear that sound? That’s the sound of this entire promotion exploding with enough payload-force to also take out both the guilty and innocent Machinima video-producers. What this does is put everyone under suspicion. Given what we said about the importance of reputations above, this could be the meteor that destroys Machinima‘s world.
Yes, if you’re following along a home, the post title is a Blackadder reference.
November 25, 2013
When your product is “users” your product improvement is “more surveillance”
Bruce Schneier on the rising tide of non-governmental surveillance:
Google recently announced that it would start including individual users’ names and photos in some ads. This means that if you rate some product positively, your friends may see ads for that product with your name and photo attached — without your knowledge or consent. Meanwhile, Facebook is eliminating a feature that allowed people to retain some portions of their anonymity on its website.
These changes come on the heels of Google’s move to explore replacing tracking cookies with something that users have even less control over. Microsoft is doing something similar by developing its own tracking technology.
More generally, lots of companies are evading the “Do Not Track” rules, meant to give users a say in whether companies track them. Turns out the whole “Do Not Track” legislation has been a sham.
It shouldn’t come as a surprise that big technology companies are tracking us on the Internet even more aggressively than before.
If these features don’t sound particularly beneficial to you, it’s because you’re not the customer of any of these companies. You’re the product, and you’re being improved for their actual customers: their advertisers.
November 1, 2013
Let’s hope badBIOS is an elaborate Halloween hoax
Dan Goodin posted a scary Halloween tale at Ars Technica yesterday … at least, I’m hoping it’s just a scary story for the season:
In the intervening three years, Ruiu said, the infections have persisted, almost like a strain of bacteria that’s able to survive extreme antibiotic therapies. Within hours or weeks of wiping an infected computer clean, the odd behavior would return. The most visible sign of contamination is a machine’s inability to boot off a CD, but other, more subtle behaviors can be observed when using tools such as Process Monitor, which is designed for troubleshooting and forensic investigations.
Another intriguing characteristic: in addition to jumping “airgaps” designed to isolate infected or sensitive machines from all other networked computers, the malware seems to have self-healing capabilities.
“We had an air-gapped computer that just had its [firmware] BIOS reflashed, a fresh disk drive installed, and zero data on it, installed from a Windows system CD,” Ruiu said. “At one point, we were editing some of the components and our registry editor got disabled. It was like: wait a minute, how can that happen? How can the machine react and attack the software that we’re using to attack it? This is an air-gapped machine and all of a sudden the search function in the registry editor stopped working when we were using it to search for their keys.”
Over the past two weeks, Ruiu has taken to Twitter, Facebook, and Google Plus to document his investigative odyssey and share a theory that has captured the attention of some of the world’s foremost security experts. The malware, Ruiu believes, is transmitted though USB drives to infect the lowest levels of computer hardware. With the ability to target a computer’s Basic Input/Output System (BIOS), Unified Extensible Firmware Interface (UEFI), and possibly other firmware standards, the malware can attack a wide variety of platforms, escape common forms of detection, and survive most attempts to eradicate it.
But the story gets stranger still. In posts here, here, and here, Ruiu posited another theory that sounds like something from the screenplay of a post-apocalyptic movie: “badBIOS,” as Ruiu dubbed the malware, has the ability to use high-frequency transmissions passed between computer speakers and microphones to bridge airgaps.
October 13, 2013
Stross – Microsoft Word delenda est
As a writer, Charles Stross hates, hates, hates, hates, hates Microsoft Word and wants it to DIE:
Microsoft Word is a tyrant of the imagination, a petty, unimaginative, inconsistent dictator that is ill-suited to any creative writer’s use. Worse: it is a near-monopolist, dominating the word processing field. Its pervasive near-monopoly status has brainwashed software developers to such an extent that few can imagine a word processing tool that exists as anything other than as a shallow imitation of the Redmond Behemoth. But what exactly is wrong with it?
I’ve been using word processors and text editors for nearly 30 years. There was an era before Microsoft Word’s dominance when a variety of radically different paradigms for text preparation and formatting competed in an open marketplace of ideas. One early and particularly effective combination was the idea of a text file, containing embedded commands or macros, that could be edited with a programmer’s text editor (such as ed or teco or, later, vi or emacs) and subsequently fed to a variety of tools: offline spelling checkers, grammar checkers, and formatters like scribe, troff, and latex that produced a binary page image that could be downloaded to a printer.
These tools were fast, powerful, elegant, and extremely demanding of the user. As the first 8-bit personal computers appeared (largely consisting of the Apple II and the rival CP/M ecosystem), programmers tried to develop a hybrid tool called a word processor: a screen-oriented editor that hid the complex and hostile printer control commands from the author, replacing them with visible highlight characters on screen and revealing them only when the user told the program to “reveal codes”. Programs like WordStar led the way, until WordPerfect took the market in the early 1980s by adding the ability to edit two or more files at the same time in a split screen view.
