Quotulatiousness

December 8, 2019

QotD: Web traffic

Filed under: Humour, Media, Quotations, Technology — Tags: — Nicholas @ 01:00

The Boss: “But the web’s a valuable customer interface!”

The Operator: “If you’re Amazon or Sendit, but not if you’re us. We’re a web nothing! Baby seals get more hits!”

Simon Travaglia, “BOFH tests the law of redundant supply”, The Register, 2004-10-04.

November 20, 2019

Activist court watch – Federal Court of Canada judge creates new website blocking rules

Filed under: Cancon, Law, Media — Tags: , , , , — Nicholas @ 03:00

Michael Geist on the precedent-setting decision from the Federal Court of Canada:

A Federal Court of Canada judge issued a major website blocking decision late Friday, granting a request from Bell, Rogers, and Groupe TVA to block access to a series of GoldTV streaming websites. The order covers most of the Canada’s large ISPs: Bell, Eastlink, Cogeco, Distributel, Fido, Rogers, Sasktel, TekSavvy, Telus, and Videotron. The case is an important one, representing the first extensive website blocking order in Canada. It is also deeply flawed from both a policy and legal perspective, substituting the views of one judge over Parliament’s judgment and relying on a foreign copyright case that was rendered under markedly different legal rules than those found in Canada.

Perhaps most troubling is that the judge has created a substantive new policy framework for site blocking, an issue that given the many complex policy issues (including copyright enforcement, freedom of expression, net neutrality, and telecom competition) is best left to Parliament. Indeed, the activist judicial approach explicitly engages in an analysis that considers many of the policy issues but arrives at its own conclusion about how best to balance competing interests. These are issues that are best left to elected officials. The Standing Committee on Industry, Science and Economic Development, which completed the comprehensive copyright review earlier this year, heard extensive submissions from groups calling for reforms to the law to include site blocking. It instead recommended:

    Following the review of the Telecommunications Act, that the Government of Canada consider evaluating tools to provide injunctive relief in a court of law for deliberate online copyright infringement and that paramount importance be given to net neutrality in dealing with impacts on the form and function of Internet in the application of copyright law.

In other words, the committee recommended holding off on a site blocking rule until further study is conducted. Moreover, it concluded that “paramount importance be given to net neutrality.” The judge in GoldTV acknowledged that there were net neutrality concerns (rejecting claims that “net neutrality is of no application where a site blocking order is sought.”), but concluded that the net neutrality issues did not tip the balance against granting the injunction. Not only is that inconsistent with the copyright review emphasis of paramountcy for net neutrality, but it represents the judge making a policy choice best left to elected officials.

The CRTC, which rejected a proposal for an administrative site blocking system in the FairPlay case, also thought the issue was best left to the government. Its ruling specifically cited the copyright review and the review of the Broadcasting and Telecommunications Act as avenues to address the issue. In other words, the appropriate venue to consider site blocking was government, not an administrative agency.

October 10, 2019

QotD: Taxonomy of the online troll

Filed under: Media, Quotations — Tags: , , , — Nicholas @ 01:00

First, the Peevish Adolescent. This is the most common and least interesting form of haterboy. There’s almost nothing there except a juvenile desire to fling feces. This is the type that is most likely to have indifferent-to-poor writing skills – crappy spelling, difficulty forming coherent sentences, run-on paragraphs – and most likely to use an anonymizing handle.

The Peevish Adolescent’s dominating emotions are all about primate posturing for status. One often gets the sense that any authority or high-status figure would do as a target for his feces-flinging and one has been chosen for the role almost at random. The Internet enables him to demonstrate belligerantly at a silverback male without fear of actual consequences; this thrills him and helps him feel marginally less inadequate.

The polar opposite of the Peevish Adolescent is the Embittered Old Fart. This type is much less common and much more interesting. Tends to be middling on the language-competency scale, and may have interesting things to say if you can mask out that 60-cycle hum.

The dominant emotions of the Embittered Old Fart are envy and resentment. The EOF fails to hide the fact that he thinks he could have been as famous and successful as you, or should have been; in order to live with his own comparative failure, he has to try to tear you down and trash your reputation. The amount of effort and intelligence an EOF may expend on this project is a very sad thing to see; one can’t help thinking he’d have much less resentment in him if he’d directed his energy more constructively in the past. Accordingly, where the Peevish Adolescent is mostly just ridiculous, the Embittered Old Fart is genuinely tragic.

Next we come to the Zealot. The Zealot thinks you are an articulate advocate of evil and must therefore be discredited at all costs. He doesn’t hate your success other than consequentially, and isn’t mainly concerned with posturing for status. No; his problem is that you have associated yourself with the wrong operating system, or the wrong political ideas, or the wrong religion, and that you commit the intolerable crime of persuading others to do likewise.

High-grade zealots are the most articulate variant of haterboy; indeed, they often run over with immaculately grammatical verbiage. Of all the haterboy types, they are most likely to try to pack a PhD thesis into a blog comment, complete with numerous hyperlinks. The thing about them, though, is that no matter what their particular idée fixe is, they all sound alike after awhile. The 60-cycle hum drowns out the idea content.

Zealots are also the least likely type to use an identity-concealing handle. Sadly, the appearance of honesty often deceives; their citations are apt to be thin and hyperpartisan, and their arguments to have gaps or even tactical falsehoods at crucial points. You are more likely to learn something useful from an Embittered Old Fart than from a Zealot.

Finally, the Iconoclast. The Iconoclast is, in his own mind, a fearless and principled speaker of truth to power. You are the idol with feet of clay, the pretender, the false god he must destroy. But note how he differs from the Peevish Adolescent; he is relatively unconcerned with his own status, and more like the Zealot in that he is mainly interested in protecting others from your baneful influence. The core of his complaint, though, is about social power and personal influence rather than ideas.

On this blog, the characteristic accusations of the Iconoclast are that (a) I’m a monster of ego, and (b) I claim a position of leadership in the hacker community that I don’t actually hold. I point these out because they’re issues that matter much less to the other haterboy types. The Peevish Adolescent and the Embittered Old Fart attack me exactly because they see me as a silverback alpha, and the Zealot is only upset by my social power insofar as it assists the infectiousness of my ideas.

Eric S. Raymond, “Taxonomy of the haterboy”, Armed and Dangerous, 2010-12-22.

August 12, 2019

News consumption in Canada according to a new report from the Digital Democracy Project

Filed under: Cancon, Media, Politics — Tags: , , , , , — Nicholas @ 05:00

Ali Taghva summarizes some of the more interesting findings from a new study of how Canadians get their news in the internet age:

Earlier this month, the Digital Democracy Project (DDP), a joint initiative led by the Public Policy Forum and the Max Bell School of Public Policy at McGill University, published their first report in a series aimed at studying the Canadian media ecosystem in the lead up to the 2019 election.

The results are reaffirming for anyone who believes the nation’s media do not require ethically worrying government funds to continue operation.

In less than two years, The Post Millennial has become one of the largest media organizations in the country. According to DDP’s survey results, roughly 12% of respondents viewed our content in the last week.

The above chart indicates that our digital viewership equates roughly to one-fourth of the reach held by CBC.

While the CBC and others continue to spend hundreds of millions to compete, we continue to grow and remain cash-flow positive on a budget less than 1/100th the size of our mainstream competitors.

Another interesting graphic from the PDF research memo is this representation of the distribution of online link sharing by candidates of the major parties:

The following directed network graph shows the relative frequency of linked news sites among the six main parties. Each media outlet is represented by a circle, the size of which reflects the frequency at which candidates link to the site. A large circle thus indicates multiple parties frequently sharing content from that outlet. The width of the lines that the parties to the outlets is based on how often candidates from that party share content from that outlet.

Australia’s government broadband fiasco might be a useful lesson for Senator Warren

Filed under: Australia, Business, Economics, Government, Politics, Technology, USA — Tags: , , — Nicholas @ 03:00

In the race for the Democratic party’s presidential nomination, Senator Elizabeth Warren recently proposed a government-provided broadband rollout across the United States to compete with or supplant the existing private ISPs. Arthur Chrenkoff suggests that looking at Australia’s experience with a very similar plan might encourage her to abandon her proposal after a brief airing on the campaign trail:

Senator Elizabeth Warren speaking at the Iowa Democrats Hall of Fame Celebration in Cedar Rapids, Iowa, on 9 June, 2019.
Photo by Lorie Shaull via Wikimedia Commons.

Maybe Senator Warren should have a pow-wow first with IT experts from Australia, who could enlighten her about our country’s 12-years-and-counting saga of the National Broadband Network, a Labor government initiative that the -then leader of the opposition, Tony Abbott, described as “a white elephant on a massive scale” but later adopted and continued while in government.

It started in 2007 as a policy for a government-rolled out broadband network, in most areas duplicating internet services already provided by private sector providers (mainly through the existing copper wire telephony network), which would be available as an option to all Australian households. In most cases it would be achieved through wired technology (fibre to the premises, later downgraded to a cheaper fibre to the node) with a satellite connection available to the most remote areas where cabling was impractical.

I remember thinking then that the project was an absurd waste of taxpayers’ money for a service of the type that telecommunication companies would be able and willing to provide in any case. At most, there was an argument that the government could step in and provide the infrastructure in some country areas where there was no commercial case for the private providers to proceed. Call me a clairvoyant but it was pretty clear to me that “broadband for all” would take a lot longer to roll out that planned, would cost significantly more than initially budgeted, and would very likely be technologically obsolete by the time it was finished.

June 5, 2019

Sensible proposals from the copyright review report

Filed under: Business, Cancon, Law, Liberty, Media, Technology — Tags: , , — Nicholas @ 06:00

Michael Geist summarizes the — seemingly quite sensible — recommendations from the copyright review process:

Assignments of copyrights photostat copies by mollyali (CC BY-NC 2.0) https://flic.kr/p/5JbsPE

In December 2017, the government launched its copyright review with a Parliamentary motion to send the review to the Standing Committee on Industry, Science and Technology. After months of study and hundreds of witnesses and briefs, the committee released the authoritative review with 36 recommendations [PDF] that include expanding fair dealing, a rejection of a site blocking system, and a rejection of proposals to exclude education from fair dealing where a licence is otherwise available. The report represents a near-total repudiation of the one-sided Canadian Heritage report that was tasked with studying remuneration models to assist the actual copyright review. While virtually all stakeholders will find aspects they agree or disagree with, that is the hallmark of a more balanced approach to copyright reform.

This post highlights some of the most notable recommendations in the report that are likely to serve as the starting point for any future copyright reform efforts. There is a lot here but the key takeaways on the committee recommendations:

  • expansion of fair dealing by making the current list of fair dealing purposes illustrative rather than exhaustive (the “such as” approach)
  • rejection of new limits on educational fair dealing with further study in three years
  • retention of existing Internet safe harbour rules
  • rejection of the FairPlay site blocking proposal with insistence that any blocking include court oversight
  • expansion of the anti-circumvention rules by permitting circumvention of digital locks for purposes that are lawful (ie. permit circumvention to exercise fair dealing rights)
  • extend the term of copyright only if ratifying the USCMA and include a registration requirement for the additional 20 years
  • implement a new informational analysis exception
  • further study of statutory damages for all copyright collectives along with greater transparency
  • adoption of an open licence rather than the abolition of crown copyright

My submission to the Industry committee can be found here. The submission and my appearance is cited multiple times in the report and I’m grateful that the committee took the submissions from all witnesses seriously.

May 22, 2019

QotD: A “conservative” argument for regulating social media companies

There should be a high barrier for any company seeking to interfere with the marketplace of ideas in which the right of free correspondence is practiced.

Critics of regulating dot com monopolies have made valid points.

Regulating Google or Facebook as a public utility is dangerous. And their argument that giving government the power to control content on these platforms would backfire is sensible.

Any solution to the problem should not be based on expanding government control.

But there are two answers.

First, companies that engage in viewpoint discrimination in response to government pressure are acting as government agents. When a pattern of viewpoint discrimination manifests itself on the platform controlled by a monopoly, a civil rights investigation should examine what role government officials played in instigating the suppression of a particular point of view.

Liberals have abandoned the Public Forum Doctrine, once a popular ACLU theme, while embracing censorship. But if the Doctrine could apply to a shopping mall, it certainly applies to the internet.

In Packingham v. North Carolina, the Supreme Court’s decision found that, “A fundamental principle of the First Amendment is that all persons have access to places where they can speak and listen.”

The Packingham case dealt with government interference, but when monopolies silence conservatives on behalf of government actors, they are fulfilling the same role as an ISP that suspends a customer in response to a law.

When dot com monopolies get so big that being banned from their platforms effectively neutralizes political activity, press activity and political speech, then they’re public forums.

Second, rights are threatened by any sufficiently large organization or entity, not just government. Government has traditionally been the most powerful such organization, but the natural rights that our country was founded on are equally immune to every organization. Governments, as the Declaration of Independence asserts, exist as part of a social contract to secure these rights for its citizens.

Government secures these rights, first and foremost, against itself. (Our system effectively exists to answer the question of who watches the watchers.) But it also secures them against foreign powers, a crisis that the Declaration of Independence was written to meet, and against domestic organizations, criminal or political, whether it’s the Communist Party or ISIS, that seek to rob Americans of their rights.

A country in which freedom of speech effectively did not exist, even though it remained a technical right, would not be America. A government that allowed such a thing would have no right to exist.

Only a government whose citizens enjoy the rights of free men legally justifies is existence.

If a private company took control of all the roads and closed them to conservatives every Election Day, elections would become a mockery and the resulting government would be an illegitimate tyranny.

That’s the crisis that conservatives face with the internet.

Daniel Greenfield, “Americans Paid for the Internet, We Deserve Free Speech On It”, Sultan Knish, 2019-05-16.

April 11, 2019

What happens if you block access to all of Google’s IP addresses?

Filed under: Business, Technology — Tags: , , — Nicholas @ 04:00

The answer is … not a lot, or at least not quickly. So many companies use Google’s services in the background that even if you can get a particular site to work for you, it’ll very likely be as slow as a mid-90’s dial-up connection. Stephen Green reports on someone’s live experiment with a Google-less internet:

Behind the scenes, [Gizmodo’s Kashmir] Hill’s specialty VPN blocked her devices from trying to ping Google’s servers more than 15,000 times — in just the first few hours. After a week, it had stopped more than 100,000 attempts to share data with Google. And to repeat, this is after Hill had stopped using any of Google’s apps or services. The company has its tendrils all throughout the internet.

As Hill describes the process in her report to Gizmodo:

    I migrate my browser bookmarks over to Firefox (made by Mozilla).

    I change the default search engine on Firefox and my iPhone from Google — a privilege for which Google reportedly pays Apple up to $9 billion per year — to privacy-respecting DuckDuckGo, a search engine that also makes money off ads but doesn’t keep track of users’ searches.

    I download Apple Maps and the Mapquest app to my phone…

    I switch to Apple’s calendar app.

    I create new email addresses on Protonmail and Riseup.net (for work and personal email, respectively) and direct people to them via autoreplies in Gmail.

Hill did literally everything an internet-connected human being can do to disconnect themselves from Google. But you don’t have to be a Google customer in order to have the company garner 100,000 little bits of data about you every single week. Or as Hill herself says, “Google, like Amazon, is woven deeply into the infrastructure of online services and other companies’ offerings, which is frustrating to all the connected devices in my house.”

The fact is, you aren’t Google’s customer: You and your data are Google’s product, served up on an electronic platter to advertisers and God-Only-Knows-Who-Else… even if, like me, you’ve boycotted all of the company’s little data-sniffing products.

As a libertarian, I have philosophical issues with the whole idea of antitrust. But when a company grows so big and so pervasive that you can’t avoid becoming its tool — even when going to the extreme lengths Hill went through — then I can draw only one conclusion, expressed in three words.

Break. Them. Up.

April 4, 2019

Of course Facebook is now in favour of government regulation … it’ll keep out their competition

The recent calls for the government to regulate social media got support from Mark Zuckerberg, which seems to have surprised some in the media. It’s not at all uncommon for established firms to not only welcome government oversight but to actively support it — because it’s a highly effective strategy to strangle smaller competitors and keep new competitors from entering the field:

On Saturday, Mark Zuckerberg appealed to the government for increased regulation of the internet including his company Facebook. According to Zuckerberg, increased government action is needed to protect society from harmful content, ensure election integrity, protect people’s privacy, and to guarantee data portability. If enacted, the government would possess a wide range of control over internet businesses. For Zuckerberg, this is for the public’s best interest.

But make no mistake about it, Zuckerberg’s cries for regulation is not an appeal to his humanitarianism. On the other hand, it solves glaring issues that Facebook has faced since the 2016 election.

[…]

With increased government oversight, Facebook’s leadership will finally be able to pass the buck to someone else. The government will provide them with a clear set of rules that they will be accountable for. Any negative press coverage that occurs outside of those guidelines, will not be attributable to their company but to the rule-making body of the government. This will allow Facebook’s leadership to regain credibility within a clearly definable framework that they are not responsible for creating.

But perhaps Zuckerberg’s appeal for regulation is even more cunning. Government regulation will undoubtedly be met with higher costs. Internet companies will have to spend more on staffing to be in compliance with the increased burdens implemented by the rule-making body. We saw this play out in the banking industry after the Great Recession. A study conducted last year found that since 2009, banks have been fined a total of $345 billion dollars in penalties and noncompliance costs. Further, another study found that in 2016 banks spent $100 billion dollars on regulatory compliance alone.

Large internet companies like Facebook and Google will easily absorb the strain of increased regulatory costs. It is the smaller businesses that will feel the financial squeeze. With increased regulatory compliance spending, smaller startups will face an even bigger hill to climb to compete with the likes of Facebook.

Another “feature” of government regulation is what is known as “regulatory capture”, as the regulating body and the regulated organizations, after an initial period of ostentatious “conflict”, settle down into a cosy symbiotic relationship … in only a few years, many of the regulatory staff will find themselves working for one of the regulated organizations, and vice-versa. The regulatory body will — like all bureaucracies — start to care more about keeping itself alive and growing than about the original reason it was set up. Small organizations will stall or go extinct, and only the existing dinosaurs will carry on, protected from competition by their regulator’s powers.

March 30, 2019

The EU’s copyright regulation is a stalking horse for online censorship and control

To the amazement of many non-EU observers, the European Parliament passed blatantly authoritarian and corporatist changes to the rules on copyrights that will have potentially vast impact on the internet across the world, not just inside the EU. At City A.M., Kate Andrews explains why this is such bad news for all internet users:

The two most controversial points in the law – Article 11 and Article 13 – are almost certain to stifle digital activity, and interfere with the free way that people currently use online platforms.

Article 11, known as the “link tax”, would make online platforms compensate press publishers for links and article content posted on their sites.

As my colleague Victoria Hewson highlighted in her latest briefing, this approach has been “widely criticised as a distortive measure that seeks to prop up a declining industry”.

As many local and national newspapers decline in readership and revenue, governments have become increasingly protectionist in their attempts to “rebalance” the sector, by cracking down on online platforms.

The link tax has little merit, even if rebalancing is the goal. News outlets which require payment for readership already have logins and paywalls to protect their content from free access.

[…]

Article 13 will also be distortive to the market, as it makes online platforms increasingly liable for copyright infringement.

As Hewson’s briefing notes, major online platforms already have routine screening processes for content that violates copyright law or their own rules. But the new regulations “remove the protection for platforms previously available if they removed violating content promptly on receiving notice of it, and contravene fundamental rights such as free expression and freedom from monitoring”.

The Directive claims that safeguards – including pastiche, parody, and quotations – will be protected, and that meme content has been excluded.

But the algorithms which these platforms will have to implement to adhere to Article 13 are going to struggle to see the difference between infringement and fair use when comparing uploads to content that is registered as copyrighted.

March 20, 2019

A Supreme Court case that created huge sales tax problems for online firms

Filed under: Business, Government, Law, USA — Tags: , , — Nicholas @ 03:00

Eric Boehm explains why an obscure US Supreme Court ruling is making life extremely complicated for thousands and thousands of online businesses:

… Until last year, that meant Heitman was responsible for collecting and paying sales taxes to exactly one place: the Wisconsin Department of Revenue. But thanks to an under-the-radar ruling from the U.S. Supreme Court in June, he’s now receiving letters, phone calls, and emails from revenue officials across the country, each wanting a piece of his business.

The source of Heitman’s frustrations is Wayfair v. South Dakota, which allowed states to collect sales taxes from online businesses located beyond their borders. Many states view the Wayfair ruling as a potential tax revenue windfall in which the taxes are paid by non-residents who can’t vote against them. That’s why businesses like Heitman’s are now facing the chilling prospect of owing taxes in dozens, and possibly hundreds, of different jurisdictions — while being hounded by out-of-state tax collectors.

Since the Supreme Court issued its ruling in June, Heitman has been scrambling to become compliant with tax commissions and revenue departments from coast to coast. He’s spent thousands of dollars on new software to help navigate the complexities of state sales tax law, but that’s only been so much help. “It almost seems like I have another full time job dumped on me with this sales tax thing,” he says. “It’s burning me out.”

As the 2019 tax season begins, states are ramping up efforts to squeeze extra revenue out of remote retailers like Heitman, putting an expensive new burden on businesses that have found broad customer bases online. The burden is particularly large in the five U.S. states that charge no sales tax, where entrepreneurs could now be charged with paying a tax they have never had to pay before, to a government over which they have no voice. And while Congress could clean up the Supreme Court’s mess, it’s far from certain that it will.

Warren Meyer points out that it’s not just the individual states who are taking advantage of this windfall opportunity to collect taxes from non-residents:

Like most writers, Mr. Boehm actually understates the problem. Because the potential exists not to have 50 new taxing authorities for every sales, but thousands. I have to deal with this every day. I wrote a while back:

    Take Arizona, which seems from my experience to be roughly average. The sales tax rate table is 18 pages long in a small font. There are 29 separate rate categories which each have different rates in each of Arizona’s 15 counties. My business is in 6 counties and we have 3 rate categories that apply, or 4 if you consider items with no tax as another rate category. This is 24 different state/county sales tax rates we charge. But that is the easy part. Because then there are, in addition to county taxes, 92 different towns and cities that have their own rate tables with up to 29 different rate categories that add to the base state/county rate. Other states such as Washington (rule of thumb — if the state has no income tax then it has a LABYRINTHIAN sales and business tax systems) have additional overlay taxes such as for transit and stadium districts.

    When my company opens a new location, we have to spend hours on the Internet and with maps trying to figure out what sales taxes to collect, and even with good due diligence we sometimes get it wrong and find in an audit we are actually just inside or outside some line where the rate changes (we once had a location 30 miles outside of Seattle on a long dirt road where we found we had to collect the Seattle Rapid Transit tax). Thatcher, AZ is a town of like 4000 people but has its own special sales tax rates — do you know where the town line is? Well neither do they, because last time I checked they did not have any sort of online lookup system to tell one automatically if the address is inside or outside the town and its sales tax district…

    But even after registering in all 50 states, you are STILL not done, because many states don’t have a fully unified sales tax collection system. In Arizona, for example, the larger cities require their own registration and monthly reporting.

Meyer is operating a company that has physical assets and employees in each of the states and lesser jurisdictions to which taxes are due. Internet businesses generally only have physical assets in a single state, yet an expansive reading of the Wayfair ruling (the type of reading most jurisdictions will prefer) makes them liable for taxes almost everywhere.

February 28, 2019

ProTip – Never, ever, ever read the comments

Filed under: Liberty, Media, Politics, Technology — Tags: , , — Nicholas @ 05:00

Scott Alexander explains why he had to ask the moderators to shut down the r/slatestarcodex subreddit’s Culture War thread:

This post is called “RIP Culture War Thread”, so you may have already guessed things went south. What happened? The short version is: a bunch of people harassed and threatened me for my role in hosting it, I had a nervous breakdown, and I asked the moderators to get rid of it.

I’ll get to the long version eventually, but first I want to stress that this isn’t just my story. It’s the story of everyone who’s tried to host a space for political discussion on the Internet. Take the New York Times, in particular their article Why No Comments? It’s A Matter Of Resources. Translated from corporate-speak, it basically says that unmoderated comment sections had too many “trolls”, so they decided to switch to moderated comment sections only, but they don’t have enough resources to moderate any controversial articles, so commenting on controversial articles is banned.

And it’s not just the New York Times. In the past five years, CNN, NPR, The Atlantic, Vice, Bloomberg, Motherboard, and almost every other major news source has closed their comments – usually accompanied by weird corporate-speak about how “because we really value conversations, we are closing our comment section forever effective immediately”. People have written articles like The Comments Apocalypse, A Brief History Of The End Of The Comments, and Is The Era Of Reader Comments On News Websites Fading? This raises a lot of questions.

Like: I was able to find half a dozen great people to do a great job moderating the Culture War Thread 100% for free without even trying. How come some of the richest and most important news sources in the world can’t find or afford a moderator?

Or: can’t they just hide the comments behind a content warning saying “These comments are unmoderated, read at your own risk, click to expand”?

This confused me until I had my own experience with the Culture War thread.

The fact is, it’s very easy to moderate comment sections. It’s very easy to remove spam, bots, racial slurs, low-effort trolls, and abuse. I do it single-handedly on this blog’s 2000+ weekly comments. r/slatestarcodex’s volunteer team of six moderators did it every day on the CW Thread, and you can scroll through week after week of multiple-thousand-post culture war thread and see how thorough a job they did.

But once you remove all those things, you’re left with people honestly and civilly arguing for their opinions. And that’s the scariest thing of all.

Some people think society should tolerate pedophilia, are obsessed with this, and can rattle off a laundry list of studies that they say justify their opinion. Some people think police officers are enforcers of oppression and this makes them valid targets for violence. Some people think immigrants are destroying the cultural cohesion necessary for a free and prosperous country. Some people think transwomen are a tool of the patriarchy trying to appropriate female spaces. Some people think Charles Murray and The Bell Curve were right about everything. Some people think Islam represents an existential threat to the West. Some people think women are biologically less likely to be good at or interested in technology. Some people think men are biologically more violent and dangerous to children. Some people just really worry a lot about the Freemasons.

Each of these views has adherents who are, no offense, smarter than you are. Each of these views has, at times, won over entire cultures so completely that disagreeing with them then was as unthinkable as agreeing with them is today. I disagree with most of them but don’t want to be too harsh on any of them. Reasoning correctly about these things is excruciatingly hard, trusting consensus opinion would have led you horrifyingly wrong throughout most of the past, and other options, if they exist, are obscure and full of pitfalls. I tend to go with philosophers from Voltaire to Mill to Popper who say the only solution is to let everybody have their say and then try to figure it out in the marketplace of ideas.

But none of those luminaries had to deal with online comment sections.

The thing about an online comment section is that the guy who really likes pedophilia is going to start posting on every thread about sexual minorities “I’m glad those sexual minorities have their rights! Now it’s time to start arguing for pedophile rights!” followed by a ten thousand word manifesto. This person won’t use any racial slurs, won’t be a bot, and can probably reach the same standards of politeness and reasonable-soundingness as anyone else. Any fair moderation policy won’t provide the moderator with any excuse to delete him. But it will be very embarrassing for to New York Times to have anybody who visits their website see pro-pedophilia manifestos a bunch of the time.

“So they should deal with it! That’s the bargain they made when deciding to host the national conversation!”

No, you don’t understand. It’s not just the predictable and natural reputational consequences of having some embarrassing material in a branded space. It’s enemy action.

Every Twitter influencer who wants to profit off of outrage culture is going to be posting 24-7 about how the New York Times endorses pedophilia. Breitbart or some other group that doesn’t like the Times for some reason will publish article after article on New York Times‘ secret pro-pedophile agenda. Allowing any aspect of your brand to come anywhere near something unpopular and taboo is like a giant Christmas present for people who hate you, people who hate everybody and will take whatever targets of opportunity present themselves, and a thousand self-appointed moral crusaders and protectors of the public virtue. It doesn’t matter if taboo material makes up 1% of your comment section; it will inevitably make up 100% of what people hear about your comment section and then of what people think is in your comment section. Finally, it will make up 100% of what people associate with you and your brand. The Chinese Robber Fallacy is a harsh master; all you need is a tiny number of cringeworthy comments, and your political enemies, power-hungry opportunists, and 4channers just in it for the lulz can convince everyone that your entire brand is about being pro-pedophile, catering to the pedophilia demographic, and providing a platform for pedophile supporters. And if you ban the pedophiles, they’ll do the same thing for the next-most-offensive opinion in your comments, and then the next-most-offensive, until you’ve censored everything except “Our benevolent leadership really is doing a great job today, aren’t they?” and the comment section becomes a mockery of its original goal.

I’ll allow one exception to the rule I provided in the headline: the comments at David Thompson’s blog are always worth reading, but I have to assume that David or countless unpaid minions must work very hard indeed to maintain the quality of comments that get posted. I’ve never actively encouraged commenting here at Quotulatiousness, and I don’t spend a lot of time on the various social media sites as I have a low tolerance for the kinds of “conversation” you tend to find there.

February 20, 2019

What to do when you’re suddenly the star of the latest online witch-hunt

Filed under: Business, Liberty, Media, Technology — Tags: , , , , , — Nicholas @ 03:00

At Reason, Nancy Rommelmann gives a handy guide to what you need to know when a social media witch-smeller points at you and the masses start baying for your blood:

I am a pro-choice, aqua-haired, middle-aged liberal living in Portland, Oregon. I probably disagree with Nicholas Sandmann on every major issue. But we have something in common. In the last month we have both endured what is fast becoming an American ritual: our 15 minutes of hate.

Sandmann’s crime was a smirk while wearing a MAGA hat. Mine was a YouTube series I launched in December with another journalist in which we discussed the excesses of the #MeToo movement. This and the show’s name, #MeNeither, inspired an ex-employee of my husband’s coffee company to send an email to staff, characterizing the series as “vile, dangerous and extremely misguided” and adding that it “throws into question the safety of Ristretto Roasters as a workplace.”

She also sent an email to the media.

Within days, a quarter of the Ristretto staff quit and the company lost major accounts. I was repeatedly called a c*nt and was challenged to at least one fist fight. My husband was told to leave his wife or lose his business.

As someone who covers this stuff, I thought I knew how rough it might be to get dragged in public. It’s different when it’s tearing up your life.

If you do not think this can happen to you, you have not been paying attention. Here’s a guide for how to survive it…

February 14, 2019

QotD: Knowing how to find out is an essential skill

Filed under: Education, Media, Quotations, Technology — Tags: , — Nicholas @ 01:00

The thing is, you don’t have to be an expert on everything. Simply knowing the basics and the relevance is enough in many cases. You have the entirety of human knowledge at your fingertips so knowing how to look things up is more important than memorization. Einstein allegedly said he had no reason to memorize how many feet were in a mile because he could find in any book. Today, you can find the details off your phone or laptop in seconds. What you need is an understanding of how to find it.

That’s the first thing a modern person needs to know. How to look things up on-line is an essential skill in the modern age. Working with young interns years ago, I was surprised to discover that none of them knew how to be curious. I had to teach them how to find things on-line. They had no idea how to discover the world by inference. What I ended up telling them is always ask what a thing is, not where a thing is. What is its nature, what does it do. Who thinks it is important. Enter those things in a search engine and you will get close to what you seek.

This is probably obvious to most reading this, but there is a reason browsers have bookmarks and there are services that let you synchronize your bookmarks on all of your devices. Most people store knowledge and then remember where they left it. That has its place, but when searching for things on-line, you may, whether you realize it or not, be looking for unknown unknowns. By thinking about what a thing or event is, you will find things like it or related to it that you never considered or simply did not know existed.

This will no doubt strike some as pedantic, but in the modern age, the ability to quickly acquire necessary information is probably the most valuable skill and therefore, the most essential of knowledge. All of us have at our fingertips the totality of human understanding. Knowing how to quickly dig through it to find what it is you need is vastly more useful and important than the ability to remember how many feet are in a mile or where the book you learned it is on your book shelf.

The Z Man, “Essential Knowledge Part I”, The Z Blog, 2017-01-13.

February 7, 2019

Cultural nationalism versus cultural imperialism at the CBC

Filed under: Bureaucracy, Cancon, Media — Tags: , , , — Nicholas @ 03:00

Andrew Coyne reflects on the odd musings of CBC president Catherine Tait:

“There was a time,” Catherine Tait was saying, “when cultural imperialism was absolutely accepted.”

The CBC president was musing, at an industry conference in Ottawa last week, about the heyday of the British and French Empires, when if “you were the viceroy of India you would feel that you were doing only good for the people of India.” Or, “if you were in French Africa, you would think ‘I’m educating them, I’m bringing their resources to the world, and I’m helping them.’ ”

The comments have since come back to bite her, not because many people have a kind word for imperialism these days but because she was comparing those colonial empires, which invaded and conquered territory by force of arms, to the “new empire” of Netflix. As more than one commentator has objected, none of the six million Canadians who subscribe to Netflix was made to do so at the point of a gun.

Neither is it evident what comparable “damage” is done by a service that gives willing viewers in this country access to well-made television programs from around the world. It was, in short, an altogether silly line of argument.

And yet it seems wrong to heap such particular scorn on Tait. For in truth she was only giving voice to the sort of thinking typical of her generation and class: middle-aged cultural bureaucrat/subsidized private producer, of a kind found in particular abundance in the Montreal-Toronto corridor. The same defensive attitudes, what is more, have for decades formed the foundation of much government policy on culture, even if they are largely incomprehensible to a generation raised on Netflix and YouTube.

There was a time, that is, when cultural nationalism was absolutely accepted — when it was taken as a given among the educated classes that it was the responsibility of government to protect and defend Canadian culture, if necessary from Canadians themselves. Hence the whole apparatus of CanCon, most of which is still with us today.

« Newer PostsOlder Posts »

Powered by WordPress