Quotulatiousness

January 3, 2015

“Secular Stagnation and Cast-Iron Frying Pans”

Filed under: Books, Economics — Tags: , , — Nicholas @ 02:00

At the wonderfully named Worthwhile Canadian Initiative blog, Frances Woolley looks at some of the ordinary human cussedness that prevents wonderfully clear and understandable economic theories from working quite as efficiently as their formulators expect:

1. Economies grow when people buy stuff.

2. Over time, people accumulate more and more stuff.

3. People can only handle so much stuff. Sock drawers get full of socks. Cupboards get full of cups. Bookshelves get full of books.

4. It’s hard to get rid of stuff. Economic models typically assume disposing of unwanted things costs nothing. But life isn’t like that. Sorting out stuff that can be tossed from stuff that is worth keeping takes time and effort.

5. People are “loss averse”. Throwing things away — clothes that don’t fit, vinyl LPs — hurts psychologically.

6. There’s no need to replace perfectly good stuff. True some stuff, like mobile phones, only lasts a year or three. But other stuff, like cast-iron frying pans, lasts for decades.

Taken together, observations 2 through 6 imply that, as people get older, they buy less and less stuff. Combined with observation 1, these observations explain why countries with aging populations experience lower rates of economic growth.

My only quibble is with the final sentence of point 3: bookshelves don’t get full … you just run out of immediate book storage options. Bookshelves are never really full, they’re just temporarily over-booked.

December 31, 2014

The (awful) people of Whole Foods

Filed under: Business, Health, Personal, USA — Tags: , , , — Nicholas @ 04:00

Many years ago, when we lived on “the Danforth”, we were occasional patrons of “The Big Carrot”, an early retail store for the self-consciously “alternative” set. If you wanted gluten-free, or dairy-free, or fair-trade, they were almost the only game in town in the late 80s and early 90s. The selection may not have been great at times, but they did try to provide a variety of foods that you couldn’t get at the mainstream supermarkets of the day. The employees seemed to be mostly good, helpful folks, but almost to a person the customers were incredibly self-centred, self-righteous, arrogant, and intolerant. I don’t know how the staff put up with the constant childish antics and unending whining from the customers. Whole Foods is a much bigger enterprise than Toronto’s Big Carrot … and they seem to have attracted exactly the same customer base:

The problem with Whole Foods is their regular customers. They are, across the board, across the country, useless, ignorant, and miserable. They’re worse than miserable, they’re angry. They are quite literally the opposite of every Whole Foods employee I’ve ever encountered. Walk through any store any time of day—but especially 530pm on a weekday or Saturday afternoon during football season — and invariably you will encounter a sneering, disdainful horde of hipster Zombies and entitled 1%ers.

They stand in the middle of the aisles, blocking passage of any other cart, staring intently at the selection asking themselves that critical question: which one of these olive oils makes me seem coolest and most socially conscious, while also making the raw vegetable salad I’m preparing for the monthly condo board meeting seem most rustic and artisanal?

If you are a normal human being, when you come upon a person like this in the aisle you clear your throat or say excuse me, hoping against hope that they catch your drift. They don’t. In fact, they are disgusted by your very existence. The idea that you would violate their personal shopping space — which seems to be the entire store — or deign to request anything of them is so far beyond the pale that most times all they can muster is an “Ugh!”

Over the years I have tried everything to remain civil to these people, but nothing has worked, so I’ve stopped trying. Instead, I walk over to their cart and physically move it to the side for them. Usually, the shock of such an egregious transgression is so great that the “Ugh!” doesn’t happen until I’m around the corner out of sight. Usually, all I get is an incredulous bug-eyed stare. Sometimes I get both though, and when that happens, I look them square in the eye and say “Move. Your. Cart.” I used the same firm tone as Jason Bourne, with the hushed urgency of Jack Bauer and the uncomfortable proximity of Judge Reinhold. From their reaction you’d think I just committed an armed robbery or a sexual assault. When words fail them, as they often do with passive aggressive Whole Foods zombies, the anger turns inward and they start to vibrate with righteous indignation. Eventually, that pent up energy has to go somewhere, and like solar flares it bursts forth into the universe as paroxysms of rage.

December 20, 2014

Repost – Induced aversion to a particular Christmas song

Filed under: Business, Cancon, Gaming, Media, Personal — Tags: , , , , — Nicholas @ 00:02

Earlier this year, I had occasion to run a Google search for “Mr Gameway’s Ark” (it’s still almost unknown: the Googles, they do nothing). However, I did find a very early post on the old site that I thought deserved to be pulled out of the dusty archives, because it explains why I can — to this day — barely stand to listen to “Little Drummer Boy”:

Seasonal Melodies

James Lileks has a concern about Christmas music:

This isn’t to say all the classics are great, no matter who sings them. I can do without “The Little Drummer Boy,” for example.

It’s the “Bolero” of Christmas songs. It just goes on, and on, and on. Bara-pa-pa-pum, already. Plus, I understand it’s a sweet little story — all the kid had was a drum to play for the newborn infant — but for anyone who remembers what it was like when they had a baby, some kid showing up unannounced to stand around and beat on the skins would not exactly complete your mood. Happily, the song has not spawned a sequel like “The Somewhat Larger Cymbal Adolescent.”

This reminds me about my aversion to this particular song. It was so bad that I could not hear even three notes before starting to wince and/or growl.

Mr. Gameways' ArkBack in the early 1980’s, I was working in Toronto’s largest toy and game store, Mr Gameways’ Ark. It was a very odd store, and the owners were (to be polite) highly idiosyncratic types. They had a razor-thin profit margin, so any expenses that could be avoided, reduced, or eliminated were so treated. One thing that they didn’t want to pay for was Muzak (or the local equivalent), so one of the owners brought in his home stereo and another one put together a tape of Christmas music.

Note that singular. “Tape”.

An ad from the year of Trivial Pursuit (via OSRcon)

An ad from the year of Trivial Pursuit (via OSRcon)

Christmas season started somewhat later in those distant days, so that it was really only in December that we had to decorate the store and cope with the sudden influx of Christmas merchandise. Well, also, they couldn’t pay for the Christmas merchandise until sales started to pick up, so that kinda accounted for the delay in stocking-up the shelves as well …

So, Christmas season was officially open, and we decorated the store with the left-over krep from the owners’ various homes. It was, at best, kinda sad. But — we had Christmas music! And the tape was pretty eclectic: some typical 50’s stuff (“White Christmas” and the like), some medieval stuff, some Victorian stuff and that damned “Drummer Boy” song.

We were working ten- to twelve-hour shifts over the holidays (extra staff? you want Extra Staff, Mr. Cratchitt???), and the music played on. And on. And freaking on. Eternally. There was no way to escape it.

To top it all off, we were the exclusive distributor for a brand new game that suddenly was in high demand: Trivial Pursuit. We could not even get the truck unloaded safely without a cordon of employees to keep the random passers-by from trying to grab boxes of the damned game. When we tried to unpack the boxes on the sales floor, we had customers snatching them out of our hands and running (running!) to the cashier. Stress? It was like combat, except we couldn’t shoot back at the buggers.

Oh, and those were also the days that Ontario had a Sunday closing law, so we were violating all sorts of labour laws on top of the Sunday closing laws, so the Police were regular visitors. Given that some of our staff spent their spare time hiding from the Police, it just added immeasurably to the tension levels on the shop floor.

And all of this to the background soundtrack of Christmas music. One tape of Christmas music. Over and over and over and over and over and over and over again.

It’s been over 20 [now 30] years, and I still feel the hackles rise on the back of my neck with this song … but I’m over the worst of it now: I can actually listen to it without feeling that all-consuming desire to rip out the sound system and dance on the speakers. After two decades.

October 6, 2014

Winners and losers when Wal-Mart (and Amazon) came along

Filed under: Business, Economics — Tags: , , — Nicholas @ 18:33

William Shughart refutes the “dark side of Amazon” meme by pointing out what it was like before Amazon and Wal-Mart:

Before the advent of Wal-Mart, rural America was a retail desert. Small shops, limited product availability and, yes, “hometown service”. But the prices of most items were high because the only alternative to shopping locally was to drive to the nearest city or order through the Sears or JC Penney catalog and depend on timely delivery by the US mail in, it was to be hoped, an undamaged package. The downside of local retail shops (limited options and high prices) fell most heavily on low-income households, which may not have had an automobile or could not afford to take time off work to shop at larger urban retailers or even at local merchants, which typically closed at 5 p.m. Wal-Mart solved both problems in one fell swoop.

Sure, local retailers suffered losses of business and some were forced into bankruptcy, but consumers (the only group whose welfare matters in a free market economy) won big-time. Amazon has generated benefits for consumers many times larger than Sam Walton ever dreamt of.

But what about the jobs that disappeared in local retail outlets as Amazon and Wal-Mart drove costs (and prices) down by inventing markedly more efficient distribution networks and negotiating lower prices with manufacturers and other suppliers on behalf of millions of consumers with little bargaining power of their own? An economic system’s chief purpose is to create prosperity (wealth), not jobs. Creating jobs — at the point of a gun, as Josef Stalin proved, or as FDR did by drafting millions of men to shoulder arms against the Axis powers — is easy; creating wealth is not. Prosperity materializes only if existing resources (land, labor and capital) can be utilized more efficiently, squeezing out “waste” and redundancy so that resources can be released from current employments and redirected by alert entrepreneurs to the production of new products that consumers may not even know they want (an iPhone ten years ago, for example) until they become available.

Hightower bemoans the working conditions in Amazon’s warehouses, a few of which literally become sweatshops during hot summer months. I am willing to bet, however, that if the people employed in one of Amazon’s “dehumanizing hives” (his phrase) were asked whether they wanted to quit their jobs, not one hand would be raised, especially so in an economy with an unemployment rate still hovering around six percent and a rate of underemployment twice that figure.

April 2, 2014

People are less inclined to shop or bank online after NSA surveillance reports

Filed under: Business, Government, Technology — Tags: , , , , , — Nicholas @ 08:46

Among the side-effects of government surveillance revelations, ordinary people are deciding to be a bit less involved in online activities, according to a new Harris Poll:

Online banking and shopping in America are being negatively impacted by ongoing revelations about the National Security Agency’s digital surveillance activities. That is the clear implication of a recent ESET-commissioned Harris poll which asked more than 2,000 U.S. adults ages 18 and older whether or not, given the news about the NSA’s activities, they have changed their approach to online activity.

Almost half of respondents (47%) said that they have changed their online behavior and think more carefully about where they go, what they say, and what they do online.

When it comes to specific Internet activities, such as email or online banking, this change in behavior translates into a worrying trend for the online economy: over one quarter of respondents (26%) said that, based on what they have learned about secret government surveillance, they are now doing less banking online and less online shopping. This shift in behavior is not good news for companies that rely on sustained or increased use of the Internet for their business model.

[…]

Whether or not we have seen the full extent of the public’s reaction to state-sponsored mass surveillance is hard to predict, but based on this survey and the one we did last year, I would say that, if the NSA revelations continue – and I am sure they will – and if government reassurances fail to impress the public, then it is possible that the trends in behavior we are seeing right now will continue. For example, I do not see many people finding reassurance in President Obama’s recently announced plan to transfer the storage of millions of telephone records from the government to private phone companies. As we will document in our next installment of survey findings, data gathering by companies is even more of a privacy concern for some Americans than government surveillance.

And in case anyone is tempted to think that this is a narrow issue of concern only to news junkies and security geeks, let me be clear: according to this latest survey, 85% of adult Americans are now at least somewhat familiar with the news about secret government surveillance of private citizens’ phone calls, emails, online activity, and so on.

January 3, 2014

Virginia Postrel on “first world problems”

Filed under: Business, Economics, Technology — Tags: , , , — Nicholas @ 15:53

I’ve heard the term many, many times (and used it more than a few times as well), but as Virginia Postrel points out, it didn’t just happen by chance that there are “first world problems” we can mock-sympathize over:

Third world conditions are defined not merely by economic misery but by unreliable services. “At the age of fourteen I had experienced a miracle,” writes Suketu Mehta in Maximum City, his critically acclaimed 2009 book on Mumbai. “I turned on a tap, and clean water came gushing out. This was in the kitchen of my father’s studio apartment in Jackson Heights [New York]. It had never happened to me before. In Bombay, the tap, when it worked, was always the first step of a process” taking at least 24 hours to produce drinkable water. Mehta’s family lived an affluent life but with third world problems.

By contrast, in a developed country, barring a major natural disaster, you can count on uninterrupted electricity, hot and cold running water, sewage disposal, garbage pickup, heat (and in hot climates, air conditioning), telephone service, Internet access and television. The roads and bridges will be in decent repair; the elevators will work; the ATMs will have cash; and you’ll be able to find a decent public toilet when you need one.

These things aren’t necessarily free, but they’re cheap enough for pretty much everyone to enjoy them. Most significantly, they’re ubiquitous and reliable. Even when natural disasters strike, we can expect heroic efforts to get things back to normal. Under normal circumstances, we can depend on these services to be there consistently and to work as promised. We can make plans accordingly. That’s a first world privilege.

[…]

It took years of sustained efforts by online retailers and delivery services to make overnight orders realistic. It also took dissatisfaction: insanely demanding companies working to please insanely demanding customers — or, in some cases, to offer customers services they hadn’t even thought to ask for — as each improvement revealed new sources of discontent.

“Form follows failure,” is what Henry Petroski, the civil engineering professor and prolific popular writer, calls the process. Every step forward begins with a complaint about what already exists. “This principle governs all invention, innovation, and ingenuity; it is what drives all inventors, innovators, and engineers,” he writes. “And there follows a corollary: Since nothing is perfect, and, indeed, since even our ideas of perfection are not static, everything is subject to change over time.”

Rising expectations aren’t a sign of immature “entitlement.” They’re a sign of progress — and the wellspring of future advances. The same ridiculous discontent that says Starbucks ought to offer vegan pumpkin lattes created Starbucks in the first place. Two centuries of refusing to be satisfied produced the long series of innovations that turned hunger from a near-universal human condition into a “third world problem.”

December 4, 2013

QotD: A nation of shopkeepers

Filed under: Britain, Economics, Quotations — Tags: , , — Nicholas @ 07:44

When Napoleon called us “une nation de boutiquiers”, a nation of shopkeepers, he meant to insult us. Down the centuries, many Continentals have disparaged what they see as the soulless money-grubbing of the English-speaking peoples. Fascists and communists used remarkably similar language when they attacked “decadent Anglo-Saxon capitalism” — though, happily for the human race, it turned out not to be in decay at all.

It’s true that there was always a countervailing Anglophile tendency: Voltaire and Montesquieu, among others, admired us precisely because of our individualistic, mercantile, libertarian ways. But the idea that we “Anglo-Saxons” are too materialistic has never entirely gone away.

The phrase “Anglo-Saxons”, in this sense, is of course economic rather than racial. When the French talk of “les anglo-saxons” or the Spanish of “los anglosajones,” they don’t mean descendants of Æthelwulf or Oswine. They mean people who speak English and believe in small government, whether in Kowloon, Killarney or Kaukapakapa.

A nation of shopkeepers? Sounds good to me. What would you rather have? A nation of generals? Of civil servants? Of monks? Small employers are the greatest heroes we produce, and their heroism is all the greater for being unappreciated, unacknowledged, unthanked.

Daniel Hannan, “Shopkeepers have done more for human happiness than generals, statesmen or kings “, Telegraph, 2013-12-03

November 23, 2013

Epitaph for the vanishing used book store

Filed under: Books, Business, Media — Tags: , , , — Nicholas @ 09:42

Kathy Shaidle responds to a David Warren post on the demise of one of the last used book stores that used to cluster along Queen Street West in Toronto:

I owe much of what passes for my education to one particular second hand bookstore in Hamilton.

My mother would try not to roll her eyes when I returned from yet another all-afternoon excursion with two or three white plastic shopping bags full of dusty, smelly paperbacks.

The closing of yet another independent Toronto bookstore never fails to prompt meditations such as David’s, although they are rarely as well written.

However, the sad fact is that most of these indie booksellers were well-meaning book lovers but terrible businessmen, with (as David notes in his piece) crusty, eccentric personalities who not-so-secretly didn’t like seeing their precious babies being carted off in your unworthy mitts.

At least 20 years ago now, one iconic bookstore just north of Yonge and Bloor shut its doors, at the start of the Chapters/Indigo invasion.

I think it was Kevin Connolly, but anyway, some such young whippersnapper dared to counter the generalized wailing and gnashing of the city’s self-appointed elites.

He pointed out the truth: that the staff had been petulant; the inventory uneven and pedestrian; the music that classical stuff which urban planners prescribe to keep hoodlums from crossing the threshold.

I used to be a regular customer of several of the used book stores on Queen West, but as they began to move further west — driven by “gentrification” and rising rents (the same thing, really), I stopped trying to find the latest location they’d fled to. There are still a few used book stores I visit, but they’re in places like Port Perry or Port Hope, not downtown Toronto. They may not have the variety that the old shops used to have, but they usually lack the attitude too many old shop owners displayed toward their customers.

And failure gives me a rash, and is possibly contagious. I simply can’t bear to patronize shops of any sort that are so “authentic” and “organic” that the joint is falling apart or they keep having to move because they can’t afford the rent.

For all their snobbish sentimentality about Hemingway’s “clean, well lighted place,” too many indie bookshops are neither.

But Chapters is. So, in its way, is the internet — which is also the new second-hand-bookshop.

I’m as brokenhearted as anyone, sometimes more so, when one of my old haunts goes out of business.

But if any industry deserves to die, it’s traditional book publishing, which has been running on fumes of glamor and nostalgia for a few generations at least.

Sic transit gloria mundi.

November 19, 2013

Making Granny pay … full fare

Filed under: Business, Cancon, Economics — Tags: , , , , , — Nicholas @ 17:43

In Maclean’s, a look at the feel-good but economically silly reasons for senior discounts:

The seniors discount has long been justified as a way to recognize the constraints faced by pensioners stuck on fixed incomes, and as a modest token of appreciation for a lifetime spent paying taxes and contributing to society. And for those truly in need, who would quibble? But with half a million Baby Boomers — a group not known for frugality or lack of financial resources — turning 65 every year for the next few decades, the seniors discount is in for much greater scrutiny.

[…]

There was a time when the seniors discount made a lot more sense. In the mid-1970s, nearly 30 per cent of all seniors were considered poor, as defined by Statistics Canada’s low-income cut-off. But today, this has fallen to a mere 5.2 per cent. The impact of this turnaround is hard to overstate. Seniors once faced the highest rates of poverty in Canada; now they enjoy the lowest level of any age group: The poverty rate among seniors is almost half that of working-age Canadians.

Thanks to a solid system of government support programs, the very poorest seniors receive more income in retirement than they did when they were of working age. The near-elimination of seniors’ poverty is widely considered to be Canada’s greatest social policy triumph of the past half-century.

This tremendous improvement in seniors’ financial security has dramatically changed the distribution of income across age categories, as well. In 1976, median income for senior households was 41 per cent of the national average. Today, it’s 67 per cent. Over the same period, median income for families where the oldest member is aged 25-34 has fallen in both absolute and relative terms.

Then there’s the vast wealth generated for the Boomer generation by the housing and stock markets (only some of which was lost during the great recession). The stock of wealth in housing, pensions and financial assets held by the average senior family is nearly double that of working-age households. Accounting for the financial benefits of home ownership and rising house values, Statistics Canada calculates the true net annual income of retired households rises to 87 per cent of a working-age household’s income. In other words, non-working seniors are making almost as much as folks in their prime earning years, but without all the expenses and stressors that go with a job, children at home, or middle age. Not only that, the current crop of seniors enjoys historically high rates of pension coverage. The much-publicized erosion of private-sector pensions will hit younger generations who are currently far from retirement.

November 15, 2013

Near-future investment advice – get out of retail clothing businesses

Filed under: Business, Technology — Tags: , , — Nicholas @ 16:19

As Charles Stross makes clear in his most recent blog post, the way we buy clothes will be changing markedly in the near future:

Fabrican is a unlikely-sounding spin-off of the Department of Chemical Engineering, at Imperial College (which in case you’re not familiar with it is one of the top engineering/science colleges in the UK; formerly part of the University of London) — at least, it’s unlikely until you begin thinking in terms of emulsions, colloids, and the physical chemistry of nanoscale objects. It’s basically fabric in a spray can. Tiny fibres suspended in liquid are ejected through a fine nozzle and, as the supernatant evaporates, they adhere to one another. If at this point you’re thinking The Jetsons and spray-on clothing, have a cigar: you’ve fallen for the obvious marketing angle, because if you’re trying to market a new product and raise brand awareness among the public, what works better than photographs of serious-faced scientists with paint guns spray-painting hot-looking models with skin-tight instant leotards? (Note: the technical term for this sort of marketing gambit is, or really ought to be, bukake couture.)

[…]

What are the implications?

If you don’t think printing woven fabric is a big deal, DARPA beg to differ; DARPA is pumping serious money into robot sewing machines. But automating garment assembly from traditional fabric components turns out to be a really hard problem (as this possibly-paywalled New Scientist article on a €23M project to build a sewbot explains). Cloth is slippery, changes shape if you drop it, wrinkles, and has to be stretched and twisted and folded as it is sewn. Note that final word: sewn. If you can print fabric in situ out of fibres in a liquid form, you don’t need to sew components to shape—especially if you can print more than one type and colour of fibre at a time: you can fabricate your “stitches” (inter-layer connections) as part of the process, with minimal hand-finishing to possibly add fasteners (zips or buttons).

Add in a left-field extra: the rapid spread of millimeter wave scanners for airport security. These devices caused a bit of a to-do, earning them the nick-name “perv scanner” in some circles, because of their ability to see through clothing to the skin beneath, in order to check passengers for hidden contraband. But if you put the same machine in a clothes shop, it allows the establishment to obtain extremely accurate measurements of its customers without requiring a strip-tease and manual measurement of all the relevant saggy, lumpy bits and pieces. By use of surface-penetrating wavelengths (possibly high-intensity laser light, or infrared) it may also be possible to automatically distinguish between fatty tissue, musculature, and underlying bone structure. All of which are relevant to the construction of clothing.

So here’s my picture of the chain store of the future. You go in, go to the scanning booth, and do the airport-equivalent thing in a variety of positions — stretch and bend as well as hands-up. You then look at the styles on display on the shop floor, pick out what you like, and see it as it will appear on your own body on an avatar on a computer screen. You buy it, and a machine in the back of the store (or an out-of-town lights out 24×7 robotic garment factory) begins to print it. Some time later — maybe minutes, maybe hours or a day or two — the outfit you ordered comes to you. And it fits perfectly, every time. Some items are probably still off-the-shelf (socks, hosiery, maybe even those cheap tee shirts), but anything major is printed, unless you can afford to go to the really high end and pay a human being to make it for you out of natural fibres. Oh, and the printed stuff doesn’t have seams in places that chafe or bind.

August 28, 2013

Megan McArdle on why Wal-Mart can’t pay like Costco

Filed under: Business, Economics, USA — Tags: , , , — Nicholas @ 08:14

TL;DR – it’s not because they’re Dickensian monsters.

I wrote about this last spring in regard to Wal-Mart and Costco. Upper-middle-class people who live in urban areas — which is to say, the sort of people who tend to write about the wage differential between the two stores — tend to think of them as close substitutes, because they’re both giant stores where you occasionally go to buy something more cheaply than you can in a neighborhood grocery or hardware store. However, for most of Wal-Mart’s customer base, that’s where the resemblance ends. Costco really is a store where affluent, high-socioeconomic status households occasionally buy huge quantities of goods on the cheap: That’s Costco’s business strategy (which is why its stores are pretty much found in affluent near-in suburbs). Wal-Mart, however, is mostly a store where low-income people do their everyday shopping.

[…]

In other words, Trader Joe’s and Costco are the specialty grocer and warehouse club for an affluent, educated college demographic. They woo this crowd with a stripped-down array of high quality stock-keeping units, and high-quality customer service. The high wages produce the high levels of customer service, and the small number of products are what allow them to pay the high wages. Fewer products to handle (and restock) lowers the labor intensity of your operation. In the case of Trader Joe’s, it also dramatically decreases the amount of space you need for your supermarket … which in turn is why their revenue per square foot is so high. (Costco solves this problem by leaving the stuff on pallets, so that you can be your own stockboy).

Both these strategies work in part because very few people expect to do all their shopping at Trader Joe’s, and no one expects to do all their shopping at Costco. They don’t need to be comprehensive. Supermarkets, and Wal-Mart, have to devote a lot of shelf space, and labor, to products that don’t turn over that often.

[…]

That’s not the only reason that the Trader Joe’s/Costco model wouldn’t work for Wal-Mart. For one thing, it’s no accident that the high-wage favorites cited by activists tend to serve the affluent; lower income households can’t afford to pay extra for top-notch service. If it really matters to you whether you pay 50 cents a loaf less for generic bread, you’re not going to go to the specialty store where the organic produce is super-cheap and the clerk gave a cookie to your kid. Every time I write about Wal-Mart (or McDonald’s, or [insert store here]), several people will e-mail, or tweet, or come into the comments to say they’d be happy to pay 25 percent more for their Big Mac or their Wal-Mart goods if it means that the workers are well paid. I have taken to asking them how often they go to Wal-Mart or McDonald’s. So far, no one has reported going as often as once a week; the modal answer is a sudden disappearance from the conversation. If I had to guess, I’d estimate that most of the people making such statements go to Wal-Mart or McDonald’s only on road trips.

June 26, 2013

Petitioning to “save” Kensington Market

Filed under: Business, Cancon, Politics — Tags: , , , , — Nicholas @ 09:21

John Pepall on the claimed 80,000 folks who’ve signed petitions to stop WalMart and Loblaws from moving near the historic area of Kensington Market:

What these people must be saying is that many people who now shop in the Kensington Market would, if the Walmart or Loblaw’s opened, choose to shop at them instead. And they want the City government to deny them that choice.

Just conceivably the petitions could be a kind of voluntary market survey, kindly warning Walmart and Loblaw’s that people won’t shop at their stores. That they will lose money because people prefer to shop at the Kensington Market. But plainly they are not. The petitioners call themselves the Friends of the Kensington Market and claim they are trying to Save the Kensington Market. The big corporations and their big stores are the baddies. And the retailers of Kensington Market are the good guys.

What are they up to then? If they are a statistically significant sample of people who regularly shop at the Kensington Market, they have nothing to worry about. Unless they own shares in Walmart or Loblaw’s. They will continue to shop in a thriving Kensington Market and Walmart and Loblaw’s will struggle and perhaps go away.

Might they? Just might they be people who already shop at the Loblaw’s on Christie or Whole Foods on Avenue Road and, perhaps, fashionable organic farmers’ markets and occasionally go down to Kensington Market for fine cheese or fish, or vintage clothing and a bite at one of its characterful restaurants?

If so, and at over eighty thousand and rising the petitioners must go way beyond the regular household shoppers in the Market, they are basically local tourists who want to restrict the shopping choices of those who live in the Kensington neighbourhood so that they can have a picturesque market to visit when they tire of the Distillery District or funky Queen Street West.

H/T to Colby Cosh for the link.

May 11, 2013

Britain’s latest wave of snobbery

Filed under: Britain, Business, Food — Tags: , , — Nicholas @ 09:05

Brendan O’Neill examines the worldview of the supermarket-hater:

A malady is spreading through the leafier bits of Britain. It’s causing fevered thinking among its sufferers, who can’t even walk down a high street without experiencing distressing symptoms: cold sweats, anger, an urge to shout rude things at dumb shoppers.

Their ailment? Tescophobia, an irrational loathing of Britain’s biggest supermarket.

A certain tranche of the middle classes hates nothing more than the sight of a Tesco store. Except perhaps the sight of Tesco patrons, whom anti-Tesco author Andrew Simms snobbishly describes as always looking “listless and depressed… slumping from place to place”.

It is nothing more than thinly veiled class disdain for the plebs:

But there’s a reason Tesco and other supermarkets have been a roaring hit: it’s because they’ve made people’s lives, especially women’s lives, so much easier.

Remember when we had to traipse from shop to shop almost every day of the week just to have enough grub and stuff to live on? I have vivid memories of going shopping with my mum, accompanied by my five brothers, back when supermarkets weren’t as common as they are now.

We’d go to the butchers, the bakers, the greengrocers, the corner shop, packing our wares into tatty bags and dragging them home, before having to do the same thing again in a couple of days’ time because the foodstuffs sold by small shops didn’t tend to last long. The arrival of the supermarket revolutionised all that.

Suddenly, everything you might need or want was under one roof. A family larder could be stocked in the space of an hour, where once it was a never-ending task. How much of mankind’s, or rather womankind’s, time has been freed up for other pursuits by the spread of Tesco?

April 6, 2013

An unusual hero for a modern TV show

Filed under: Britain, Business, History, Media — Tags: , , — Nicholas @ 07:41

Virginia Postrel briefly reviews a British show that just made its way across to North America:

When the British drama Mr. Selfridge debuted on PBS this week, American viewers saw two things rarely on display in contemporary popular culture: a businessman hero and, more remarkably, a version of commercial history that includes not just manufacturing but shopping.

The show, which is also streamed on PBS.org, stars Jeremy Piven as Harry Gordon Selfridge, the American-born founder of the London department store. In the first episode, he arrives in 1909, determined to shake up U.K. retailing with the techniques that made him a success as a partner at Chicago’s Marshall Field’s: showmanship, tons of advertising, and displays that let customers easily handle the merchandise. In the second, he puts perfumes and powder on display right by the store’s front door and introduces an affordable house fragrance concocted with new chemical processes.

Ambitions that an American drama might treat as self- centered greed become, in a British context, a bold strike against class privilege. “You show great potential,” Selfridge tells the talented shop girl Agnes Towler (played by Aisling Loftus), the show’s working-class heroine. “You remind me of myself when I started out — grasping for every chance, keen as mustard to learn. You love it, don’t you? The customers, the selling, the feeling of the merchandise under your hands …”

[. . .]

Yet like railroads and telegraphs, the department stores of the late 19th and early 20th century were socially and economically transformative institutions. They pioneered innovations ranging from inventory control and installment credit to ventilation systems, electric lighting and steel construction, along with new merchandising and advertising techniques. They brought together goods from all over the world and lit up city streets with their window displays. They significantly changed the role of women, giving them new career opportunities and respectable places to meet in public. They popularized bicycles, cosmetics, ready-to-wear clothing and electrical appliances. They even invented the ladies’ room.

December 8, 2012

A Holiday Album ad

Filed under: Business, Economics, Humour — Tags: , , , — Nicholas @ 00:01

H/t to Daniel J. Mitchell for the link.

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