Quotulatiousness

April 4, 2024

Boeing and the ongoing competency crisis

Niccolo Soldo on the pitiful state of Boeing within the larger social issues of collapsing social trust and blatantly declining competence in almost everything:

By now, most of you have heard of the increasingly popular concept known as “the competency crisis”. For those of you who haven’t, the competency crisis argues that the USA is headed towards a crisis in which critical infrastructure and important manufacturing will suffer a catastrophic decline in competency due to the fact that the people (almost all males) who know how to build/run these things are retiring, and there is no one available to fill these roles once they’re gone. The competency crisis is one of the major points brought up by people when they point out that America is in a state of decline.

As all of you are already aware, there is also a general collapse in trust in governing institutions in the USA (and all across the West). Cynicism is the order of the day, with people naturally assuming that they are being lied to constantly by the ruling elites, whether in media, government, the corporate world, and so on. A competency crisis paired with a collapse in trust in key institutions is a vicious one-two punch for any country to absorb. Nowhere is this one-two combo more evident than in one of America’s crown jewels: Boeing.

I’m certain that all of you are familiar with the “suicide” of John Barnett that happened almost a month ago. John Barnett was a Quality Control Manager working for Boeing in the Charleston, South Carolina operation. He was a “lifer”, in that he spent his entire career at Boeing. He was also a whistleblower. His “suicide” via a gunshot wound to the right temple happened on what was scheduled to be the third and last day of his deposition in his case against his former employer.

In more innocent and less cynical times, the suggestion that he was murdered would have had currency only in conspiratorial circles, serving as fodder for programs like the Art Bell Show. But we are in a different world now, and to suggest that Barnett might have been killed for turning whistleblower earns one replies like “could be”, “I’m pretty sure that’s the case”, and the most common one of all: “I wouldn’t doubt it”. No one believes that Jeffrey Epstein killed himself. Many people believe the same about John Barnett. The collapse in trust in ruling institutions has resulted in an environment where conspiratorial thinking naturally flourishes. Maureen Tkacik reports on Boeing’s downward turn, using Barnett’s case as a centre piece:

    “John is very knowledgeable almost to a fault, as it gets in the way at times when issues arise,” the boss wrote in one of his withering performance reviews, downgrading Barnett’s rating from a 40 all the way to a 15 in an assessment that cast the 26-year quality manager, who was known as “Swampy” for his easy Louisiana drawl, as an anal-retentive prick whose pedantry was antagonizing his colleagues. The truth, by contrast, was self-evident to anyone who spent five minutes in his presence: John Barnett, who raced cars in his spare time and seemed “high on life” according to one former colleague, was a “great, fun boss that loved Boeing and was willing to share his knowledge with everyone,” as one of his former quality technicians would later recall.

Please keep in mind that this report offers up only one side of the story.

A decaying institution:

    But Swampy was mired in an institution that was in a perpetual state of unlearning all the lessons it had absorbed over a 90-year ascent to the pinnacle of global manufacturing. Like most neoliberal institutions, Boeing had come under the spell of a seductive new theory of “knowledge” that essentially reduced the whole concept to a combination of intellectual property, trade secrets, and data, discarding “thought” and “understanding” and “complex reasoning” possessed by a skilled and experienced workforce as essentially not worth the increased health care costs. CEO Jim McNerney, who joined Boeing in 2005, had last helmed 3M, where management as he saw it had “overvalued experience and undervalued leadership” before he purged the veterans into early retirement.

    “Prince Jim” — as some long-timers used to call him — repeatedly invoked a slur for longtime engineers and skilled machinists in the obligatory vanity “leadership” book he co-wrote. Those who cared too much about the integrity of the planes and not enough about the stock price were “phenomenally talented assholes”, and he encouraged his deputies to ostracize them into leaving the company. He initially refused to let nearly any of these talented assholes work on the 787 Dreamliner, instead outsourcing the vast majority of the development and engineering design of the brand-new, revolutionary wide-body jet to suppliers, many of which lacked engineering departments. The plan would save money while busting unions, a win-win, he promised investors. Instead, McNerney’s plan burned some $50 billion in excess of its budget and went three and a half years behind schedule.

There is a new trend that blames many fumbles on DEI. Boeing is not one of those. Instead, the short-term profit maximization mindset that drives stock prices upward is the main reason for the decline in this corporate behemoth.

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