Quotulatiousness

April 23, 2023

QotD: Developing “multi-disciplinary teams”

Filed under: Bureaucracy, Business, Education — Tags: , , , — Nicholas @ 01:00

I will mention just one of the courses on offer, the “building” of multi-disciplinary teams, so called. I have some experience of multi-disciplinary teams once they have been “built”, or should I say “assembled”, “agglomerated” or “accumulated”. More often than not, in my experience, they are not so much multi-disciplinary as undisciplined. Lacking a clear structure of overall authority, and therefore of responsibility, they lead to endless disputes as to who is to do what, as well as the grossest neglect of the ostensible aims of the “team”.

The power struggles are interminable and insoluble, for no one is truly in charge and any instructions are regarded as an infringement of or attack upon the idea of equality of disciplines and equality within disciplines. The pretence that the most junior is equal to the most senior means that supervision scarcely happens, or only retrospectively, after a disaster, when the most junior person who can plausibly be blamed is singled out.

The inevitable squabbles that result lead to accusations of bullying, usually defined in purely subjective terms: you are bullied if you feel you are (in the absence of a requirement of objective correlates of feeling, thought is, of course, quite unnecessary and probably best avoided). Such accusations can result in a Kafka-esque procedure lasting months and occupying days, weeks and months of labour-time.

Meanwhile, neglect of the real work is ascribed to a shortage of “resources” and the object of the team’s attentions, that is to say members of the public, are offered perfunctory services, for example never seeing the same member of the team twice. Between holidays, team meetings and courses on how to make the team function better, there is no time left for the elementary compassion of consistency.

Every public enquiry into every disaster that comes within the remit of the services set up to ameliorate the social pathology brought about by years of social engineering finds the same thing: lack of communication between the various parts of the multi-disciplinary teams. Time, surely, for a course on Communication Skills.

Theodore Dalrymple, “Workshops and why you must avoid them”, The Social Affairs Unit, 2009-11-18.

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