While I don’t follow him on Twitter, I’ve long subscribed to the RSS feed from Terry Teachout’s website. On Sunday, he posted about a recent unpleasantness on Twitter that I thought was worth sharing:
… my Twitter account, was hacked on Sunday morning as part of a cross-platform attack on my social-media presence. The objective, it seems, was ransom: I actually received a series of telephone calls from the culprits, who appear to reside in England. Needless to say, I hung up and immediately started changing passwords and building a higher security wall. Alas, several hours went by before the powers-that-be at Twitter took notice of my plight, and numerous obscene postings are still visible on my old Twitter page as of this hour, as well as on the Twitter module in the right-hand column of this blog.
So, as you’d expect, the crack Twitter security team sprang into action, right? Er, no:
I received this message from Twitter Support late last night:
We’ve investigated the reported account and have determined that it is not in violation of Twitter’s impersonation policy. In order for an account to be in violation…it must portray another person…in a misleading or deceptive manner.
So that’s how Twitter Support responds when my verified account is hacked, obscene and racist messages are posted on it, and a ransom request is made to me by telephone. Is it any wonder that more and more people are getting fed up with Twitter?
