Charles Stross points out that there’s been a vast change in the working world that the NSA and other acronyms didn’t see coming and haven’t prepared themselves to face:
The big government/civil service agencies are old. They’re products of the 20th century, and they are used to running their human resources and internal security processes as if they’re still living in the days of the “job for life” culture; potential spooks-to-be were tapped early (often while at school or university), vetted, then given a safe sinecure along with regular monitoring to ensure they stayed on the straight-and-narrow all the way to the gold watch and pension. Because that’s how we all used to work, at least if we were civil servants or white collar paper pushers back in the 1950s.
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Here’s the problem: they’re now running into outside contractors who grew up in Generation X or Generation Y.
Let’s leave aside the prognostications of sociologists about over-broad cultural traits of an entire generation. The key facts are: Generation X’s parents expected a job for life, but with few exceptions Gen Xers never had that — they’re used to nomadic employment, hire-and-fire, right-to-work laws, the whole nine yards of organized-labour deracination. Gen Y’s parents are Gen X. Gen Y has never thought of jobs as permanent things. Gen Y will stare at you blankly if you talk about loyalty to their employer; the old feudal arrangement (“we’ll give you a job for life and look after you as long as you look out for the Organization”) is something their grandparents maybe ranted about, but it’s about as real as the divine right of kings. Employers are alien hive-mind colony intelligences who will fuck you over for the bottom line on the quarterly balance sheet. They’ll give you a laptop and tell you to hot-desk or work at home so that they can save money on office floorspace and furniture. They’ll dangle the offer of a permanent job over your head but keep you on a zero-hours contract for as long as is convenient. This is the world they grew up in: this is the world that defines their expectations.
To Gen X, a job for life with the NSA was a probably-impossible dream — it’s what their parents told them to expect, but few of their number achieved. To Gen Y the idea of a job for life is ludicrous and/or impossible.
This means the NSA and their fellow swimmers in the acronym soup of the intelligence-industrial complex are increasingly reliant on nomadic contractor employees, and increasingly subject to staff churn. There is an emerging need to security-clear vast numbers of temporary/transient workers … and workers with no intrinsic sense of loyalty to the organization. For the time being, security clearance is carried out by other contractor organizations that specialize in human resource management, but even they are subject to the same problem: Quis custodiet ipsos custodes?
