Quotulatiousness

April 22, 2013

Not news: nearly 90% of all spreadsheets have errors

Filed under: Business, Economics, Technology — Tags: , , — Nicholas @ 08:02

I’ve said it before, spreadsheets are great organizing tools and provide opportunities for both financial whizzes and ordinary folks to make splashy, expensive errors:

Microsoft Excel makes it easy for anyone to do the kind of number crunching once reserved for accountants and statisticians. But the world’s best-selling spreadsheet software has also contributed to the proliferation of bad math.

Close to 90% of spreadsheet documents contain errors, a 2008 analysis of multiple studies suggests. “Spreadsheets, even after careful development, contain errors in 1% or more of all formula cells,” writes Ray Panko, a professor of IT management at the University of Hawaii and an authority on bad spreadsheet practices. “In large spreadsheets with thousands of formulas, there will be dozens of undetected errors.”

Given that Microsoft says there are close to 1 billion Office users worldwide, “errors in spreadsheets are pandemic,” Panko says.

Such mistakes not only can lead to miscalculations in family budgets and distorted balance sheets at small businesses, but also might result in questionable rationales for global fiscal policy, as indicated by the case of a math error in a Harvard economics study. By failing to include certain spreadsheet cells in its calculations, the study by Harvard economists Carmen Reinhart and Kenneth Rogoff may have overstated the impact that debt burdens have on a nation’s economic growth.

There’s a reason I nominated Microsoft Excel as “The Most Dangerous Software on Earth“.

March 11, 2013

Best comment on the EU move to penalize Microsoft over web browser choice

Filed under: Europe, Humour, Law, Technology — Tags: , , , — Nicholas @ 09:06

From “Purp” at Ace of Spades H.Q.:

In other news, the EU plans to fine Microsoft $700M dollars because European users are apparently too stupid to figure out they can download other browsers for free. Porn and bootleg software? Mad skilz baby, mad skilz. Browsers? Not so much…huh? what? where am I? what is this thing, why does it beep? Help, I’ve fallen down and can’t get up.

The fine works out to around $50 for each machine in violation that was shipped by OEM’s. The EU says they’re cutting Microsoft a bargain cuz they could have been fined $7B, or $500/machine. Either way, its a pretty harsh shakedown caused by Euro-users (apparently) being lemming like incompetent imbeciles who are unaware other stuff exists. Its truly a wonder they manage to find the power switch…or maybe the EU sends out specially trained techs to turn on computers for people?

February 14, 2013

Microsoft Excel: the most dangerous software on Earth?

Filed under: Business, Economics, Technology — Tags: , , — Nicholas @ 00:02

I’ve made this case in conversation several times — usually after having to forensically determine just why someone’s spreadsheet produced an unlikely answer — the greatest strength of spreadsheets is also their greatest weakness. Anyone who’s built a spreadsheet knows how easy it is to make a mistake, and how hard that mistake can be to detect after the fact. Spreadsheets are free-form: you can set up relationships on the fly, pull data from one place to plug into a different formula somewhere else. It’s literally empowering to gain that much control over your data without having to learn a full programming language.

But that flexibility and power comes at a cost: there’s no built-in error checking of your assumptions. Oh, it’ll alert you to practical problems like mis-matched data types or mechanical errors in your formula, but can’t tell you whether the operation you’re attempting makes sense. The program can’t read your mind and can’t sanity check your work.

Do a spreadsheet for your family budget and you’ll almost certainly make a minor error or two.

Make a set of inter-linked spreadsheets and you probably double the chances of error for each new spreadsheet in the set.

Make a set of inter-linked spreadsheets that require manual copy-and-paste updates and you exponentially increase the chances of error.

Then, make that manually updated set of spreadsheets have a real-world impact on vast amounts of money:

To give you and idea of how important this is here’s a great tale from James Kwak:

    The issue is described in the appendix to JPMorgan’s internal investigative task force’s report. To summarize: JPMorgan’s Chief Investment Office needed a new value-at-risk (VaR) model for the synthetic credit portfolio (the one that blew up) and assigned a quantitative whiz (“a London-based quantitative expert, mathematician and model developer” who previously worked at a company that built analytical models) to create it. The new model “operated through a series of Excel spreadsheets, which had to be completed manually, by a process of copying and pasting data from one spreadsheet to another.” The internal Model Review Group identified this problem as well as a few others, but approved the model, while saying that it should be automated and another significant flaw should be fixed.** After the London Whale trade blew up, the Model Review Group discovered that the model had not been automated and found several other errors. Most spectacularly,

    “After subtracting the old rate from the new rate, the spreadsheet divided by their sum instead of their average, as the modeler had intended. This error likely had the effect of muting volatility by a factor of two and of lowering the VaR . . .”

To translate that into the vernacular, the bank, JP Morgan, was running huge bets (tens of billions of dollars, what we might think of a golly gee gosh that’s a lot of money) in London. The way they were checking what they were doing was playing around in Excel. And not even in the Masters of the Universe style that we might hope, all integrated, automated and self-checking, but by cutting and pasting from one spreadsheet to another. And yes, they got one of the equations wrong as a result of which the bank lost several billion dollars (perhaps we might drop the gee here but it’s still golly gosh that’s a lot of money).

And it’s not just JP Morgan: every financial firm, every bank, every brokerage uses Excel (or another spreadsheet program). Multiply JP Morgan’s experiences by the number of companies to get a rough idea of how much is at risk from un-audited (possibly even un-audit-able) financial models running on spreadsheets.

January 30, 2013

“The only people [DRM] annoys are the ones who have [acquired] legal copies”

Filed under: Business, Media, Technology — Tags: , , , , , — Nicholas @ 12:12

At Techdirt, Glyn Moody explains why the attempt to add DRM to the HTML5 standard is doomed to failure:

You would have thought by now that people would understand that DRM is not only a bad idea, but totally unnecessary: Apple dropped DRM from music downloads in 2009 and seems to be making ends meet. Despite these obvious truths, the stupidity that is DRM continues to spread. Here, for example, is a particularly stupid example of DRM stupidity, as revealed by Manu Sporny:

    A few days ago, a new proposal was put forward in the HTML Working Group (HTML WG) by Microsoft, Netflix, and Google to take DRM in HTML5 to the next stage of standardization at W3C.

After all, this is exactly what Web users have been crying out for: “just give us DRM for the Web, and our lives will be complete….”

[. . .]

That clearly implies that when people are not sharing their own content with family and friends, then they are indeed adversaries:

    This “user is not an adversary” text can be found in the first question about use cases. It insinuates that people that listen to radio and watch movies online are potential adversaries. As a business owner, I think that’s a terrible way to frame your customers.

    Thinking of the people that are using the technology that you’re specifying as “adversaries” is also largely wrong. 99.999% of people using DRM-based systems to view content are doing it legally. The folks that are pirating content are not sitting down and viewing the DRM stream, they have acquired a non-DRM stream from somewhere else, like Mega or The Pirate Bay, and are watching that.

This is the fundamental reason why DRM is doomed and should be discarded: the only people it annoys are the ones who have tried to support creators by acquiring legal copies. How stupid is that?

Pirates_vs_Paying_Customers_full

December 3, 2012

The feudal technopeasant internet

Filed under: History, Liberty, Technology — Tags: , , , , , , — Nicholas @ 11:20

Bruce Schneier on the less-than-appealing state of user security in today’s internet:

It’s a feudal world out there.

Some of us have pledged our allegiance to Google: We have Gmail accounts, we use Google Calendar and Google Docs, and we have Android phones. Others have pledged allegiance to Apple: We have Macintosh laptops, iPhones, and iPads; and we let iCloud automatically synchronize and back up everything. Still others of us let Microsoft do it all. Or we buy our music and e-books from Amazon, which keeps records of what we own and allows downloading to a Kindle, computer, or phone. Some of us have pretty much abandoned e-mail altogether … for Facebook.

These vendors are becoming our feudal lords, and we are becoming their vassals. We might refuse to pledge allegiance to all of them — or to a particular one we don’t like. Or we can spread our allegiance around. But either way, it’s becoming increasingly difficult to not pledge allegiance to at least one of them.

Feudalism provides security. Classical medieval feudalism depended on overlapping, complex, hierarchical relationships. There were oaths and obligations: a series of rights and privileges. A critical aspect of this system was protection: vassals would pledge their allegiance to a lord, and in return, that lord would protect them from harm.

Of course, I’m romanticizing here; European history was never this simple, and the description is based on stories of that time, but that’s the general model.

And it’s this model that’s starting to permeate computer security today.

November 20, 2012

Microsoft’s essential problem

Filed under: Business — Tags: , , , , , , — Nicholas @ 09:43

ESR explains why Microsoft has been languishing in the doldrums for the past several years:

This is why Microsoft looks so doomed and desperate. Yes, Steve Ballmer is a colossal fool who has never met a strategic decision he couldn’t bungle, but in an important way that is symptom rather than cause. Dysfunctional leaders arise from dysfunctional cultures; the problem behind Ballmer is that Microsoft’s culture is broken, and the problem behind that is that the monopolistic/authoritarian goals around which Microsoft’s culture was constructed are incompatible with any other kind of excellence.

A more poetic way to put this is Tolkien’s “Oft evil will shall evil mar.” Google’s “Don’t be evil” isn’t mere idealism or posturing, it’s an attempt to sustain the kind of culture in which excellence is possible. (Whether and how long this will be a successful attempt is a different question.)

Apple’s turn is next.

October 9, 2012

Gewirtz: The Windows 8 user interface

Filed under: Business, Technology — Tags: , , , , , — Nicholas @ 09:19

David Gewirtz is unimpressed with the Windows 8 user interface. To understate the case a wee bit:

… And that’s why, in pure analytical terms, one has to wonder what went through the (fill-in-the-blank) (fill-in-the-blank) misguided brains of Microsoft’s managers, analysts, and strategists when they decided to ditch the Start menu.

I finally decided to load the preview edition of Windows 8 and use it. And, despite the operating itself being a marvel of engineering, ease of use, speed, and underlyng functionality — I’m forced to say that it’s unusable for desktops out of the box. Un-frakin’-usable.

[. . .]

Microsoft, on the other hand, has decided that — rather than make some very minor interface nods to the billion or so users it has — it’s going to force everyone to change how they use their machines.

This is not change in a good way. It’d be as if Ford decided to yank out the typical comfortable interior of a car, and replace it with a motorcycle seat, handlebars, and control interface. One day, grandma would get up to go to work, get in her trusty Ford (which she’s been happily driving for decades) — and not know how to do anything!

Worse, since the motorcycle UI isn’t designed for the inside of a car, using it there would suck. People have tried it, and it’s amusing as an exercise, but it doesn’t really work.

Windows 8’s change to the Start menu is not amusing as an exercise. It’s an insult to all the billions of Windows users the world wide.

Here’s the thing. You get into Windows and it’s Metro. You click the desktop tile because you have real work to do — and you’re stuck. How do you launch apps? There’s no launcher or Start menu. If you don’t know to click in the corner of the screen, you ain’t doin’ nothin’. There’s no hint, no cue, no application, no Start menu. There’s nothing there, there.

July 25, 2012

Smartphone swordfight: what could possibly go wrong?

Filed under: Technology — Tags: , , — Nicholas @ 08:06

Jacob Siegal reports on a new (but not publicly available) smartphone app:

FAR can accurately determine the distance between two smartphones by measuring the time it takes for one sound emitted from one phone to reach the speaker of another.

The first implementation of FAR is an application called SwordFight, which is exactly what it sounds like. Two smartphone owners stand across from each other, jabbing at each other’s phones in order to score a hit. A player has to strike within 15 centimeters to score, causing the other player to lose a point. Using FAR, along with the accelerometer and digital compass, the phones not only keep track of their distance from one another, but can determine which player is attacking, and which player has been struck.

Microsoft is dubbing this subgenre of gaming Mobile Motion Games, and it can only be accomplished with the supreme accuracy of the FAR sound-ranging scheme. Considering the mass hysteria in the gaming world surrounding motion devices, this project does not come as much of a surprise. Nonetheless, I still desperately want to wave an imaginary sword around for a few minutes and know for sure who won.

July 12, 2012

What happens when updates don’t

Filed under: Technology — Tags: , , — Nicholas @ 12:13

Over an hour, still no change. I have to assume that the computer has locked up at exactly the worst moment for it to do so: if I power it down, I’m risking it not being able to reboot.

My desktop (the one I’m using to update this blog post) had the same Microsoft patch applied, but took only a few minutes to reboot successfully. Can’t draw any absolute conclusions from this: although both machines are running Windows 7, they’re not the same version. The laptop is on Windows 7 Home Premium, and the desktop is running Windows 7 Professional.

Suggestions are welcome in the comments…

Update: Thanks to some suggestions from a much more technical person than me, I eventually persuaded the laptop to reject the Windows Update changes and revert back to the previous state. Now, of course, Windows Update is all up in my face about needing to apply some urgent patches… I’ll apply them one at a time (which will be a pain as each of them likely requires a reboot) until I find the one that was causing the freeze-up. It’s also possible that applying them one at a time may prevent the lock-up from happening.

June 22, 2012

Microsoft Surface: “Lacking a physical product to test, all we can do is talk bollocks based on conjecture”

Filed under: Humour, Technology — Tags: , , — Nicholas @ 10:09

While I’ve been avoiding tablet computers, having an actual keyboard that can attach to a tablet makes it more like something I might be able to find a use for. In The Register, Alistair Dabbs explains why he’s already very fond of the announced-but-not-available-yet Microsoft Surface:

I don’t wish to suggest that Microsoft Surface is truly vapourware, but surely it’s suspicious that it’s announcing a product that no one’s going to be able to buy for half a year.

One supposes that Microsoft intends to create a buzz and get us talking about their forthcoming (new) foray into tablet computers. Yet the problem with jumping the gun — apart from the ‘false start’ accusations that lead on from this metaphor — is that commentators are left with a void to fill. Lacking a physical product to test, all we can do is talk bollocks based on conjecture.

This, as you know, is my specialty.

First, let me say that I don’t care a hoot about the provenance of the name ‘Surface’ — ho-ho, it used to be a table, so fucking what? Making fun of a name tells us nothing about the product.

Take ‘Metro’.

“We call it Metro because it’s modern and clean.” Oh, and here’s me thinking they called it Metro because it’s populated by young Algerians brandishing flick-knives and smells of wee. It’s just a word to put on the packaging and its actual meaning has no significance. After all, what does the word ‘pod’ have to do with playing MP3 files?

January 6, 2012

A dinosaur mating ritual: Microsoft rumoured to be buying Nokia’s smartphone division

Filed under: Technology — Tags: , — Nicholas @ 09:06

ESR has the scoop:

Just when you thought the smartphone industry couldn’t get any more soap-operatic, everybody’s favorite pair of aging drama queens — Microsoft and Nokia — may be at it again. There’s a rumor, from a gossip with a good track record, that Microsoft intends to buy Nokia’s Smartphone division.

Inexplicably, there are even some people writing about the rumor who think this might even be a good idea. I mean, a good idea for Microsoft. It probably really would be a good idea for Nokia — they’d get shut of their idiotic alliance with Redmond and unload a crappy, chronically underperforming division for a pile of cash (the rumormonger says $19 billion).

But for Microsoft? Nokia’s brand strength was probably the only thing keeping Windows-phone share as high as 5.2%. It hasn’t been Microsoft’s software doing it, that’s for sure. Botched upgrades and a pathetically weak app ecosystem have only been the most obvious problems.

If Microsoft bought Nokia’s smartphone division, they’d mismanage it into smoking rubble within two years. “But wait, Eric…” I hear you cry, “they haven’t done too badly with the X-Box!” Quite right they haven’t — but that’s because Microsoft runs that division as a cash generator, mostly hands off.

Smartphones, on the other hand, are strategic. That means that if Microsoft buys itself a smartphone division, Steve Ballmer’s going to poke his prong into it. Repeatedly. To, um, what’s the B-school jargon? “Maximize the synergies”. They might even be treated to more demented-monkey ranting. Two years. Smoking rubble.

October 29, 2011

Windows XP, the operating system that refuses to die

Filed under: Technology — Tags: , — Nicholas @ 11:08

Ars Technica looks back on the long, long history of Microsoft’s Windows XP:

Windows XP’s retail release was October 25, 2001, ten years ago today. Though no longer readily available to buy, it continues to cast a long shadow over the PC industry: even now, a slim majority of desktop users are still using the operating system.

Windows XP didn’t boast exciting new features or radical changes, but it was nonetheless a pivotal moment in Microsoft’s history. It was Microsoft’s first mass-market operating system in the Windows NT family. It was also Microsoft’s first consumer operating system that offered true protected memory, preemptive multitasking, multiprocessor support, and multiuser security.

The transition to pure 32-bit, modern operating systems was a slow and painful one. Though Windows NT 3.1 hit the market in 1993, its hardware demands and software incompatibility made it a niche operating system. Windows 3.1 and 3.11 both introduced small amounts of 32-bit code, and the Windows 95 family was a complex hybrid of 16-bit and 32-bit code. It wasn’t until Windows XP that Windows NT was both compatible enough — most applications having been updated to use Microsoft’s Win32 API — and sufficiently light on resources.

In the history of PC operating systems, Windows XP stands alone. Even Windows 95, though a landmark at its release, was a distant memory by 2005. No previous PC operating system has demonstrated such longevity, and it’s unlikely that any future operating system will. Nor is its market share dominance ever likely to be replicated; at its peak, Windows XP was used by more than 80 percent of desktop users.

August 1, 2011

Back to the drawing board

Filed under: Administrivia — Tags: , , — Nicholas @ 10:15

As I mentioned yesterday, I’ve been trying to use Microsoft’s Windows Easy Transfer utility to move 100Gb of files and settings from my old laptop to the new one, but between technical glitches and thunderstorms, it still hasn’t completely worked. When the initial estimate ballooned up from a few hours to nearly two days, I started to suspect things were not going to go according to the script . . .

Today’s plan is to do it in two stages: back up the old machine’s files to the NAS, then install the files from the NAS to the new laptop.

July 31, 2011

Upgrades in slow motion

Filed under: Technology — Tags: , , — Nicholas @ 16:55

I bought a new laptop yesterday, as my old laptop is starting to creak when I load up a full suite of work tools (Adobe FrameMaker, Open Office Writer or Microsoft Word, a couple of web browsers plus a virtual machine or two under VMWare). Elizabeth will be taking over my old laptop and retiring her Acer with its constant beeping and lock-ups when I’ve finished installing all the software and moving over all my files to the new laptop.

I’m currently trying to transfer files and settings from my old laptop to the new machine. The Windows Easy Transfer tool makes it look pretty straightforward . . . but it’s slow, slow, slow. I started a transfer last night after dinner, anticipating it’d be done this morning, but the WiFi router glitched not long after I started the process, so it didn’t happen. Plus, we had some lively thunderstorms roll through early this morning, which meant I had to jump out of bed and shut everything down anyway.

Second attempt this afternoon, once the weather cleared up, and it’s now telling me to expect the transfer to take “1 day 15 hours”. And, of course, you can’t use either machine for anything else while the files are being transferred.

July 27, 2011

MS-DOS at thirty

Filed under: History, Technology — Tags: , , — Nicholas @ 07:25

It was indeed, according to The Register, thirty years ago that MS-DOS hit the market:

MS-DOS is 30 years old today. Well, kind of. On 27 July 1981, Microsoft gave the name MS-DOS to the disk operating system it acquired on that day from Seattle Computer Products (SCP), a hardware company owned and run by a fellow called Rod Brock.

SCP developed what it at various times called QDOS and 86-DOS to run on a CPU card it had built based on Intel’s 8086 processor.

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