Freddie deBoer offers some notes on what he calls “a book I’ll probably never write”:

When I talk to people about college-educated workers, even informed people, there’s a constant tendency to immediately think of doctors, lawyers, engineers, data scientists … Reflexively, people seem to think of educated labor in terms of college graduates who a) tend to go on to some sort of graduate study, b) work in fields that directly utilize domain-specific knowledge from their majors or graduate education, and c) are generally high-income relative to the economy writ large. These professions, combined, are a healthy slice of our labor force, and there’s nothing wrong with paying an appropriate amount of attention to them. But I think the amount of attention they’re given in the educational and economic discourse is in fact disproportionate. And I also think that there’s a kind of profession that is intuitively very understandable but which (despite considerable effort on my part) remains very difficult to classify and thus to quantify. Though it has many names, I think my preferred term is “email job”.

[…]

To me, prototypical email jobs

• Depend, naturally, on email and other digital communicative tools like video conferencing, online calendars, and networked workspaces for the large majority of their actual productive capability
• Are staffed almost entirely by people with college degrees, but while they do take advantage of time management and organizational skills that can be developed in college, almost never call on domain-specific knowledge related to a particular major
• Dedicate a considerable amount of time not to the named productive goals of the job themselves but to meta-tasks that are meant to facilitate those goals (scheduling, coordinating, assigning responsibility, “touching base”, enhancing productivity, ensuring compliance with various HR-mediated job requirements and odd whims of the boss)
• Have no immediate observable impact on the material world; an email job might involve coordinating or supporting or assessing a project that will eventually move some atoms around, but the email job itself results only in the manipulation of bits
• Cannot be considered creative in any meaningful sense — they do not entail the production of new stories, scripts, code, images, video, blueprints, patents, research papers, etc — but may involve the creation of materials that are subsidiary to larger administrative goals, such as PowerPoint presentations, reports, postmortems, or white papers
• May or may not be partially or fully remote but could likely be performed fully remotely/on a “work from home” basis without issue
• Can involve supervising lower-level workers, even teams, but these positions are not themselves fundamentally supervisory and the holder of an email job is rarely the only “report” for anyone; these positions, in other words, are not executive or executive-track, though some may escape the email job track and gain entry to the executive track
• Tend to top out at middle management, and often have a salary range (with a great deal of wiggle) between $50,000 and $200,000/year.

Doctors do not have email jobs because the human bodies they treat exist in the world of atoms, not the world of bits, and their work involves domain-specific knowledge. There are some lawyers who are effectively in email jobs, as their law credentials are used for hiring purposes but their actual task is handling particular kinds of paperwork that a non-lawyer could complete, but most lawyers are not in email jobs as their work involves various functions at courthouses and otherwise away from the computer, and anyway their work too involves domain-specific knowledge. Most accountants and actuaries are not in email jobs as their jobs require domain-specific knowledge that they acquired in formal education. Architects create new things that will someday exist in the world of atoms and utilize domain-specific knowledge they learned in college. Programmers take advantage of skills gained in college to create new things that exist for their own purpose, rather than to satisfy other administrative functions. Professors don’t have email jobs, even those who work at online colleges, as working with students takes place in the world of atoms and they are constantly accessing domain-specific knowledge they learned in formal education. Screenwriters create something new; engineers move atoms and usually get graduate degrees; CEOs don’t have email jobs because they’re on the executive track and enjoy the ability to delegate most of the email work to subordinates. I could go on.

So who does have an email job? Take someone who works in accreditation at a college in a large public university system. He or she didn’t get a major in accreditation (there is no such major) and is unlikely to have majored in education, and even if they did they would have learned about pedagogy and “theory” and assessment rather than anything having to do with their daily work lives. Essentially everything they do for work takes place within the confines of their laptop screen, and the exception is various in-person meetings that accomplish nothing beyond delegating various tasks, defining roles, critiquing past performance, and otherwise reflecting on how to do a better job of supporting the tasks that other people do. A person in this job might have a secretary or lower-level administrative functionary that reports to them, but they are not on a track that makes advancement likely — becoming a VP somewhere will likely require many years of service and going on the job market to get a job at another school. A person in this position will never interact with students in any real capacity, demonstrating the psychic distance between email jobs and the actual function of their institutions. Though they have a clear and defined set of responsibilities written into their job description, their overall impact on the day-to-day functioning of their college is nebulous, and far more time is spent on administrivia than their “real” duties. They live between the 50th and 75th percentile for individual income in their state.