Quotulatiousness

November 1, 2019

QotD: The much-ballyhoo’d open office benefits are a lie

Filed under: Bureaucracy, Business, Quotations, USA — Tags: , , , — Nicholas @ 01:00

As urban rents crept up and the economy reached full employment over the last decade, American offices got more and more stuffed. On average, workers now get about 194 square feet of office space per person, down about 8 percent since 2009, according to a report by the real estate firm Cushman & Wakefield. WeWork has been accelerating the trend. At its newest offices, the company can more than double the density of most other offices, giving each worker less than 50 square feet of space.

As a socially anxious introvert with a lot of bespoke workplace rituals (I can’t write without aromatherapy), I used to think I was simply a weirdo for finding modern offices insufferable. I’ve been working from my cozy home office for more than a decade, and now, when I go to the Times‘ headquarters in New York — where, for financial reasons, desks were recently converted from cubicles into open office benches — I cannot for the life of me get anything done.

But after chatting with colleagues, I realized it’s not just me, and not just the Times: Modern offices aren’t designed for deep work. […]

The scourge of open offices is not a new subject for ranting. Open offices were sold to workers as a boon to collaboration — liberated from barriers, stuffed in like sardines, people would chat more and, supposedly, come up with lots of brilliant new ideas. Yet study after study has shown open offices to foster seclusion more than innovation; in order to combat noise, the loss of privacy and the sense of being watched, people in an open office put on headphones, talk less, and feel terrible.

Farhad Manjoo, “Open Offices Are a Capitalist Dead End”, New York Times, 2019-09-25.

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