From, of all places, the Guardian:
How are your outrage levels today? Seen a sweary racist on a tram? Heard a TV personality make a bad joke about shooting public sector workers? Retweeted it and carefully added the correct hashtag?
Were you really, genuinely outraged?
Think about how you would have reacted to the story of an obnoxious woman on a tram seven years ago (pre-YouTube — PYT if you like). Would you have told everyone you know? Would you have asked them to tell everyone they know? Or would you have shrugged, mumbled something about the world going to hell in a handcart, and gone back to watching Top Gear, only to be confronted by Jeremy Clarkson making a hilarious joke about Spanish woman gypsy drivers (shrug again, change channel).
YouTube and Twitter are wonderful, wonderful things that have changed how we interact with the world, to the extent that I’m not sure I can remember life PYT. But they have created a mechanism by which we can we can monitor and record behaviour, whether of private citizens or public figures, play them over and over again, and share them with an alarming rapidity. Perhaps this heightened speed also leads us to feel forced into heightened reactions. Without the time to digest context and meaning we can only choose from a range of default reactions, largely based on our own prejudices.
[. . .]
Likewise with angry racist tram lady. My initial reaction to the video was “God, that’s horrible”, but as the storm grew, to the point where even Mia Farrow felt the need to tell us that she thought racism in south London was, y’know, just awful, I couldn’t help but feel sorry for the woman who had become a vessel for everyone else’s outrage. The sheer volume of righteousness becomes off-putting.
And now Clarkson, who has made a dull golf club bar joke about striking public sector workers needing to be shot. God knows the man doesn’t need my pity, but I feel driven towards feeling sorry for anyone who has several thousand people calling for their head simply because they’ve noticed that he’s done the same kind of thing he’s always done. I don’t think there’s a single reasonable person there who actually believes that Clarkson wants people to be shot for going on strike, so why do people feel the need to react the way we do? Lord knows we’re not talking about the most subtle of jokes here, but must we be so literal and unsubtle in our reaction?
Update: Just saw an update from BBCBreaking that Clarkson has apologized for the “should be shot” comment.
