That’s because, as I’ve been trying to scream at you people for the past three years, the corporate mass-media news industry sucks. More specifically, the once proud fourth branch of our government has been reduced to screaming-head opinionators formulating commentary on the basis of politicized ratings. In other words, Wikipedia and the news are in two different businesses: one is about facts and the other is about shock and spin. Argue with me all you like, you know it’s true.
But perhaps even more importantly, the general public trusts crowd-sourced Wikipedia articles more than the news because an argument is always more trust-worthy than a lecture. That’s the real difference. If you want to know how good a teacher in a school is, you gather up the best student, the worst student, the principal and the teacher and then analyze what they all say together. You don’t ask the school’s PR director. Wikipedia, even when it comes to contested or hotly-debated articles, does this extremely well, even concerning itself. The linked article above discussed a number of articles about how reliable Wikipedia is, some of which disagreed with others, and all were found on the Wikipedia page for itself.
Regardless the disputes over individual studies and their methodologies, how I found them is almost as telling as their results. I came across them because Wikipedia provided external references, allowing me to corroborate the information. This is one of the site’s great merits: the aggregation of multiple sources, correctly linked, to build a more complete picture. As the results of the Yougov poll perhaps suggest, this surely seems more reliable than getting the coverage of an event from one newspaper.
The truest answer to a question can rarely be told by a single source, which is what makes the sources section of a Wikipedia page so valuable. What is the corollary in a news broadcast? Perhaps a single expert? Maybe once in a while they’ll have two sides of a debate spend five minutes with one another? They’re not even close. The argument itself can be instructive, but that argument never happens on most news shows.
This doesn’t mean you blindly read Wiki articles without questioning them. But a properly sourced article is simply more trustworthy than a talking head telling you how to think.
Timothy Geigner, “Why Do People Trust Wikipedia? Because An Argument Is Better Than A Lecture”, Techdirt, 2014-08-18.
July 9, 2015
QotD: People trust Wikipedia “Because An Argument Is Better Than A Lecture”
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