India is a rising economic power in the world, but it still has lots and lots of problems. Sean had to change planes in Bombay. It wasn’t a pleasant experience:
It wasn’t just one person who’d fucked up. This was no single, lone fuck-up cascading through the nooks and crannies of a complex system, like a butterfly causes a hurricane; everybody who touched my life that day, apart from, thankfully, the pilot and the airframe maintenance crew and my rickshaw driver, was busy fucking up in one way or another, sometimes spectacularly so. The guy who had all that time to anticipate the Diwali crush and thousands of rebookings fucked up. The guy who’d arranged the airport signs fucked up. So did the guy who cleaned the floors. The women representing Air India and India Air were a pair of fucknuts; the baggage handlers were probably already pretty fucked up before they even got to work, which of course fucked things up even worse. And the guy who designed the airport had, at some point well in the past, fucked up pretty royally. Even my taxi driver was a complete fuckup. The president of Air India? That guy’s totally fucked in the head. What was most remarkable about it, though, is that despite things being so thoroughly fucked, I did eventually get where I was going. With my western eye, all I could see was disaster, chaos, and impossibility; what I couldn’t see, until a good samaritan made it clear, is that there was in fact a solution. I’d been told that this is a common thing in India, that life there can be a series of 11th-hour miracles.
And all this, at the freakin’ airport. If there was going to be more of the same in India, I’d better get used to it — and learn to navigate it better — before I tried to ride my scooter from one end of the country to the other.
H/T to Damian Penny for the link.