The phone rang a minute ago, with the long-distance ring. When I picked it up, I got a pre-recorded message starting with “This is an important message about your credit card account. We have attempted to contact you . . .” I’m sure most of you in the GTA get similar calls on a regular basis.
I just hung up, but I wonder if there’s a better way of dealing with this sort of harassment (it’s never a company you already have dealings with). If I just left the phone off the hook and let the recorded message play out, would I tie up more of their resources? Might I even get a human waiting on the other end after I didn’t hang up on the automated portion of the call?
Is the petty revenge (however theoretical it might be) worthwhile? After all, they used misleading information (“my” credit card) to try to get my attention. Is it fair play to reverse the gambit and pretend they’ve got a chance of getting my business?
