We had a call from Rogers (our ISP/cable provider) last night to discuss our current internet plan (we’ve been bumping up against our data cap lately, even though we increased it from 60GB to 80GB only a few months ago). I pointed out that my son’s internet bill while he was away at university came to about the same as our bill with Rogers, but that his data cap was 250GB. I asked if Rogers could come close to offering me that in Brooklin, since Cogeco is clearly able to turn a profit while offering folks in Peterborough a much higher data cap.
Rogers couldn’t quite match the offer, but for a slightly higher monthly bill we’ll now have a 270GB cap and higher (nominal) upload/download speeds. After this, I got an email that showed I’m not just a number to Rogers … I’m {$/process_data/xmlData/CRCFormatRequest/CustomerInfo/FullName$}
instead: