India has vastly increased the numbers of students who go on to post-secondary education, and strives to keep tuition low and entry open to as many prospective students as possible. This great success in enrollment hides some pretty nasty deficiencies in the actual quality of education being offered:
Call-center company 24/7 Customer Pvt. Ltd. is desperate to find new recruits who can answer questions by phone and email. It wants to hire 3,000 people this year. Yet in this country of 1.2 billion people, that is beginning to look like an impossible goal.
So few of the high school and college graduates who come through the door can communicate effectively in English, and so many lack a grasp of educational basics such as reading comprehension, that the company can hire just three out of every 100 applicants.
[. . .]
Business executives say schools are hampered by overbearing bureaucracy and a focus on rote learning rather than critical thinking and comprehension. Government keeps tuition low, which makes schools accessible to more students, but also keeps teacher salaries and budgets low. What’s more, say educators and business leaders, the curriculum in most places is outdated and disconnected from the real world.
[. . .]
Muddying the picture is that on the surface, India appears to have met the demand for more educated workers with a quantum leap in graduates. Engineering colleges in India now have seats for 1.5 million students, nearly four times the 390,000 available in 2000, according to the National Association of Software and Services Companies, a trade group.
But 75% of technical graduates and more than 85% of general graduates are unemployable by India’s high-growth global industries, including information technology and call centers, according to results from assessment tests administered by the group.
There’s no easy solution to this problem: by lowering educational standards, you reduce the employability of your existing graduates. If you raise standards, you increase the cost of education, both to students and to the government. Privatization may be the answer, but it won’t come cheap, and therefore will be politically dangerous to implement.
