{"id":66036,"date":"2024-02-22T01:00:55","date_gmt":"2024-02-22T06:00:55","guid":{"rendered":"https:\/\/quotulatiousness.ca\/blog\/?p=66036"},"modified":"2024-02-21T09:22:57","modified_gmt":"2024-02-21T14:22:57","slug":"qotd-why-companies-continue-to-irritate-their-customers-with-online-social-justice-marketing","status":"publish","type":"post","link":"https:\/\/quotulatiousness.ca\/blog\/2024\/02\/22\/qotd-why-companies-continue-to-irritate-their-customers-with-online-social-justice-marketing\/","title":{"rendered":"QotD: Why companies continue to irritate their customers with online social justice marketing"},"content":{"rendered":"<blockquote><p><a href=\"https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2019\/06\/QotD-thumbnail-400x400.png\"><img loading=\"lazy\" decoding=\"async\" style=\"float:left; padding: 0px 25px 10px 0px\" src=\"https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2019\/06\/QotD-thumbnail-400x400.png\" alt=\"\" width=\"400\" height=\"400\" class=\"alignleft size-full wp-image-48672\" srcset=\"https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2019\/06\/QotD-thumbnail-400x400.png 400w, https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2019\/06\/QotD-thumbnail-400x400-150x150.png 150w, https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2019\/06\/QotD-thumbnail-400x400-50x50.png 50w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a>So, up top, when I said that Facebook &#8220;can&#8217;t or won&#8217;t&#8221; stop this kind of stuff? I lied. There&#8217;s no &#8220;can&#8217;t&#8221; about it. It&#8217;s &#8220;won&#8217;t&#8221;, for the simple reason that Facebook understands its market and the <em>Daily Mail<\/em> writers obviously don&#8217;t. You&#8217;d think that the legendarily trashy British tabloid media would get this \u2014 and as I understand it, the <em>Daily Mail<\/em> is somewhere in the bottom half of the barrel \u2014 but Facebook&#8217;s market isn&#8217;t its <em>users<\/em>. Not even big companies like Starbucks. Facebook&#8217;s market is <em>advertisers<\/em>, and what they, Facebook, are selling is <em>views<\/em>. Eyeballs. &#8220;Engagement&#8221;, I think the Ad Biz <em>term d&#8217;art<\/em> is. In short: It doesn&#8217;t matter <em>what<\/em> the comments are; it matters <em>that<\/em> the comments are.<\/p>\n<p>Ad company execs are walking into a meeting with a Starbucks-sized company right now. They&#8217;re pitching a bold new social media strategy to their clients. And they know it works, these ad men say, because look at all this data from Starbucks. Their posts average so much &#8220;engagement&#8221; every time, but look, when they post on &#8220;social justice&#8221; topics, their &#8220;engagement&#8221; jumps 350%!!<\/p>\n<p>In case you were wondering how all this &#8220;social justice&#8221; shit keeps appearing in ads, despite the well-known effect of pissing off companies&#8217; established client base, well, there you go \u2014 the company execs, being #woke Cloud People, want to do it anyway, and they&#8217;ve got whole binders full of data from the marketing department that prove &#8220;social justice&#8221; ups social media &#8220;engagement&#8221; with &#8220;the brand&#8221; umpteen zillion percent. <\/p>\n<p>Severian, <!--<a href=\"http:\/\/www.rottenchestnuts.com\/internet-tough-guys\/\" rel=\"noopener\" target=\"_blank\">-->&#8220;Internet Tough Guys&#8221;, <em>Rotten Chestnuts<\/em>, 2021-05-10.<\/a><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>So, up top, when I said that Facebook &#8220;can&#8217;t or won&#8217;t&#8221; stop this kind of stuff? I lied. There&#8217;s no &#8220;can&#8217;t&#8221; about it. It&#8217;s &#8220;won&#8217;t&#8221;, for the simple reason that Facebook understands its market and the Daily Mail writers obviously don&#8217;t. You&#8217;d think that the legendarily trashy British tabloid media would get this \u2014 and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":35193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[831,28,53,41,13],"tags":[97,409,391,428,1020,1462,997,593],"class_list":["post-66036","post","type-post","status-publish","format-standard","hentry","category-business","category-media","category-politics","category-quotations","category-usa","tag-advertising","tag-corporations","tag-facebook","tag-marketing","tag-progressives","tag-severian","tag-socialjustice","tag-socialmedia"],"jetpack_featured_media_url":"https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2016\/06\/favicon.png","jetpack_shortlink":"https:\/\/wp.me\/p2hpV6-hb6","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/posts\/66036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/comments?post=66036"}],"version-history":[{"count":4,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/posts\/66036\/revisions"}],"predecessor-version":[{"id":87544,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/posts\/66036\/revisions\/87544"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/media\/35193"}],"wp:attachment":[{"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/media?parent=66036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/categories?post=66036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/tags?post=66036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}