{"id":105713,"date":"2026-11-05T04:00:01","date_gmt":"2026-11-05T09:00:01","guid":{"rendered":"https:\/\/quotulatiousness.ca\/blog\/?p=105713"},"modified":"2026-11-04T12:24:43","modified_gmt":"2026-11-04T17:24:43","slug":"machine-tooled-emotional-manipulation","status":"publish","type":"post","link":"https:\/\/quotulatiousness.ca\/blog\/machine-tooled-emotional-manipulation\/","title":{"rendered":"&#8220;Machine-tooled emotional manipulation: how a department-store Christmas ad should be&#8221;"},"content":{"rendered":"<p>John Lewis, the British department store with a history of heart-warming (if saccharine) Christmas ads released there 2026 Christmas ad and &#8230; <a href=\"https:\/\/thompsonblog.co.uk\/2026\/11\/expressing-their-values-in-a-heartwarming-way.html\" target=\"_blank\">it&#8217;s getting a lot of attention<\/a>, but not the kind of attention the company may have anticipated:<\/p>\n<p><a href=\"https:\/\/x.com\/BasilTheGreat\/status\/2117627742413894119\"><img loading=\"lazy\" decoding=\"async\" style=\"float:right; padding: 0px 0px 10px 25px\" src=\"https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2026\/11\/Screenshot-2026-11-04-at-12-21-42-John-Lewis-2026-Christmas-Ad-Draws-Heavy-Backlash-480x547.png\" alt=\"\" width=\"480\" height=\"547\" class=\"alignright size-medium wp-image-105714\" srcset=\"https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2026\/11\/Screenshot-2026-11-04-at-12-21-42-John-Lewis-2026-Christmas-Ad-Draws-Heavy-Backlash-480x547.png 480w, https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2026\/11\/Screenshot-2026-11-04-at-12-21-42-John-Lewis-2026-Christmas-Ad-Draws-Heavy-Backlash-561x640.png 561w, https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2026\/11\/Screenshot-2026-11-04-at-12-21-42-John-Lewis-2026-Christmas-Ad-Draws-Heavy-Backlash-132x150.png 132w, https:\/\/quotulatiousness.ca\/blog\/wp-content\/uploads\/2026\/11\/Screenshot-2026-11-04-at-12-21-42-John-Lewis-2026-Christmas-Ad-Draws-Heavy-Backlash.png 598w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/a><\/p>\n<blockquote><p>[Previous John Lewis Christmas ads have] often been rather sweet with an agreeable, universal sentiment. Missing friends, shyness, loneliness, not wanting to leave people out, etc. <a href=\"https:\/\/www.youtube.com\/watch?v=XqWig2WARb0\" target=\"_blank\">Hibernating bears<\/a>. Machine-tooled emotional manipulation. Which is how a department-store Christmas ad should be.<\/p>\n<p>This year, however, they&#8217;ve assumed we&#8217;ll be enchanted by rude, selfish, misbehaving children whose affection has to be bought with great effort and at great expense, in desperation. And the decision to make those children <em>brown<\/em> \u2013 because apparently you can&#8217;t have an advert without the statistically unlikely interracial couple \u2013 adds a dynamic that I somehow doubt was intended.<\/p>\n<p>Commenter [+] quips,<\/p>\n<ul>\n<p><em>They&#8217;ve accidentally made a Restore Britain campaign video.<\/em><\/p>\n<\/ul>\n<p>What&#8217;s remarkable is that the project must have involved any number of highly-paid, supposedly clued-up experts, masters of nuance, and endless meetings, over months &#8230; and no bugger spotted how readily the ad lends itself to much less festive interpretations.<\/p>\n<p>I watched it again this morning and am still processing just how weirdly misjudged it is.<\/p>\n<p>For instance, that heartwarming moment when the scowling, diverse grandchildren shake their Christmas cards in annoyance, having found no money in them. Behaviour enabled, one assumes, by the ineffectual, unapologetic parents, who allow their offspring to wreck other people&#8217;s homes and to jump up and down on other people&#8217;s furniture.<\/p>\n<p>And remember, we&#8217;re supposed to <em>like<\/em> these unparented brats, enough to care about pleasing them. And we&#8217;re supposed to identify with the grandma who wants these brats to love her, if only for a few minutes, before they presumably resume their scowling, ungrateful ways.<\/p>\n<p>Feel that Christmas spirit, people.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>John Lewis, the British department store with a history of heart-warming (if saccharine) Christmas ads released there 2026 Christmas ad and &#8230; it&#8217;s getting a lot of attention, but not the kind of attention the company may have anticipated: [Previous John Lewis Christmas ads have] often been rather sweet with an agreeable, universal sentiment. Missing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[4,831,28,53],"tags":[97,374,345,1020,101,1033],"class_list":["post-105713","post","type-post","status-publish","format-standard","hentry","category-britain","category-business","category-media","category-politics","tag-advertising","tag-children","tag-christmas","tag-progressives","tag-tv","tag-unintendedconsequences"],"jetpack_shortlink":"https:\/\/wp.me\/p2hpV6-rv3","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/posts\/105713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/comments?post=105713"}],"version-history":[{"count":4,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/posts\/105713\/revisions"}],"predecessor-version":[{"id":105734,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/posts\/105713\/revisions\/105734"}],"wp:attachment":[{"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/media?parent=105713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/categories?post=105713"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quotulatiousness.ca\/blog\/wp-json\/wp\/v2\/tags?post=105713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}