Quotulatiousness

December 20, 2015

Are you the customer or are you the product?

Filed under: Business, Media — Tags: , , , — Nicholas @ 02:00

Howard Tayler explains why he’d be willing to pay real money to Twitter for the use he gets out of the service and in the process, change from being a product to be resold into an actual customer:

Facebook’s actual plans were far more problematic. At a high level, the plan was to monetize their user base as a product, rather than as customers. This meant selling the product to OTHER customers — advertisers and market research firms, for starters. I don’t mind being advertised to, but in order for the monetization to work, Facebook had to step into our feeds and adjust the content we were seeing.

Facebook became less useful to us, and this loss of utility was hidden much of the time. When we actually noticed it, it was status quo.

Twitter is doing similar things to monetize their user base. The insertion of Promoted Tweets is the most immediately intrusive, but recently they’ve begun mucking with our timelines in order to adjust the content we see.

Look, I get it. These companies are providing an exceptionally valuable communication service to hundreds of millions of users. They deserve to be paid for that. The question is, what’s the best way to pay them? What will make them the most money, while keeping their users not just happy, but loyal?

Twitter’s 2014 revenue was $1.4B. They have over 900 million users, but most of those users do not tweet things. If we assume, conservatively, that there are only 100 million human beings actively using Twitter’s service, they were worth $14 each during 2014. Much of that money was paid in by advertisers.

$14 isn’t much. It’s less than $1.20 per month. I would cheerfully round up, and pay $20 for an annual Twitter membership without batting an eyelash.

For that money I would obviously expect to NOT be monetized further. Don’t market to me, don’t promote Tweets, don’t mess with my feeds. Maybe give me instead some cool tools that let me better manage this awesome communications tool.

If those 100 million users were willing to pay $20/year for “Twitter Prime,” Twitter’s revenues would be $2B. It’s not beyond the pale to further assume that their profit margins would be better, since all the overhead that goes into making a useful advertising engine could be dust-binned. Additionally, Twitter would become far more valuable to its users (who are now CUSTOMERS,) and they’d attract more paying users pretty quickly.

My ISP is Rogers, and I’ve been a customer for more than a decade. I use their web client for my personal email most of the time and it’s part of the services I pay for. At some point, Rogers decided that they needed to take over part of the screen to advertise at me. That was what finally induced me to install AdBlock Plus in all of my web browsers. Had the email been a free service, I wouldn’t have objected, but I was paying real money for it and chose not to be subject to having to put up with animated ads every time I needed to read or write an email message.

December 2, 2015

QotD: “It’s microaggressions all the way down”

Filed under: Media, Quotations — Tags: , , , , — Nicholas @ 01:00

A while back, when I wrote about shamestorming, I ended up in a Twitter discussion with a guy who chided me for letting my privilege blind me to the ways that minorities (specifically women in tech, and more broadly on the Internet), experience microaggressions. You know how that conversation ended? When I pointed out that he had just committed a classic microaggression: mansplaining to me something that I had actually experienced, and he had not. As soon as I did, he apologized, though that hadn’t really been my intent. My intent was to point out that microaggressions are often unintentional (this guy clearly considered himself a feminist ally).

But I inadvertently demonstrated an even greater difficulty: Complaints about microaggressions can be used to stop complaints about microaggressions. There is no logical resting place for these disputes; it’s microaggressions all the way down. And in the process, they make impossible demands on members of the ever-shrinking majority: to know everything about every possible victim group, to never inadvertently appropriate any part of any culture in ways a member doesn’t like, or misunderstand something, or make an innocent remark that reads very differently to someone with a different experience. Which will, of course, only hasten the scramble for members of the majority to gain themselves some sort of victim status that can protect them from sanction.

Megan McArdle, “How Grown-Ups Deal With ‘Microaggressions'”, Bloomberg View, 2015-09-11.

September 2, 2015

The communal WitchFinder

Filed under: Britain, Media, Politics, Science — Tags: , , , , , — Nicholas @ 02:00

Jonathan Foreman on the social media witch hunt that crashed Tim Hunt’s career and reputation:

In 1983, the British biochemist Timothy Hunt discovered cyclins, a family of proteins that help regulate the life of cells. Eighteen years later, in 2001, he was awarded the Nobel Prize in Physiology and Medicine. Between June 8 and June 10 of this year, the 72-year-old Hunt went from being a universally respected and even beloved figure at the top of the scientific establishment to an instant pariah, condemned everywhere for antiquated opinions about women’s role in science that he does not, in fact, hold.

In only 48 hours, he found himself compelled to resign his positions at University College London and at the august Royal Society (where Isaac Newton and Robert Hooke once fought petty battles) after being told that failure to do so would lead to his outright firing.

The Timothy Hunt affair represents more than the gratuitous eye-blink ruination of a great man’s reputation and career. It demonstrates the danger of the extraordinary, almost worshipful deference that academia, government institutions, and above all the mainstream media now accord to social media. It is yet more evidence of the way moral panic and (virtual) mob rule can be accelerated and intensified by the minimalism of Twitter, with its 140-character posts and its apparently inherent tendency to encourage snap judgments, prejudice, and cruelty.

Fortunately, the story did not end on June 10. In the weeks following the initial assault, some of Hunt’s most ardent persecutors have been exposed as liars or blinkered ideologues, abetted by cynical hacks and academic rivals on a quest to bring him down or use him as grist to a political mill. Hunt’s partial rehabilitation has largely come about thanks to the dogged investigations of Louise Mensch, the British novelist and former conservative member of parliament who lives in New York City and is herself a powerful presence on Twitter. Mensch was alarmed by what she calls ‘the ugly combination of bullying and sanctimony” in the reaction to remarks made by “an evidently sweet and kind” older man.

She did some checking on Twitter and soon found that the two main witnesses for the prosecution contradicted each other. Then she began a more thorough investigation of Hunt’s offending comments and the lack of due process involved in his punishment by various academic and media institutions. The results of her exhaustive research, published on her blog, Unfashionista.com, encouraged an existing groundswell of support for Hunt from scientists around the world but most important from Hunt’s own female colleagues and former students.

June 2, 2015

QotD: The internet’s public shaming machine

Filed under: Media, Quotations, Technology — Tags: , — Nicholas @ 01:00

In the small groups we evolved to live in, shame is tempered by love and forgiveness. People are shamed for some transgression, then they are restored to the group. Ultimately, the shamed person is not an enemy; he or she is someone you need and want to get along with. This is how you make up with your spouse after one or both of you has done or said something terrible.

In a large group, shame is punishment, but it still has a restorative aspect. One of the most surprising passages of Ronson’s book reveals that the drunken driver who had to stand by the side of the road with a sign detailing his crimes got more compassion and support than bitter catcalls from the people who drove by him.

On the Internet, when all the social context is stripped away and you don’t even have to look at the face of the person you’re being mean to, shame loses its social, restorative function. Shame-storming isn’t punishment. It’s a weapon. And weapons aren’t supposed to be used against people in your community; they’re for strangers, people in some other group that you don’t like very much.

Megan McArdle, “How the Internet Became a Shame-Storm”, Bloomberg View, 2015-04-17.

April 27, 2015

Automated epistemic closure

Filed under: Media, Politics, Technology — Tags: , — Nicholas @ 04:00

In Reason, Elizabeth Nolan Brown talks about the time she got blocked by a bot:

The first time I noticed it I merely found it odd: a person whom I had never interacted with in any way on Twitter had blocked me. But then it started happening more frequently; I would click on someone’s handle after seeing an interesting retweet or mention and find myself blocked by yet another stranger.

If you’re not familiar with how Twitter works, blocking someone prevents them from following you, messaging you, and showing up in your mentions. The feature was designed to compensate for Twitter’s notorious inability to really banish abusive users. Unlike other social media platforms such as Facebook, Twitter makes it easy to create multiple and anonymous accounts, so someone who violates Twitter’s terms of service can be back on the platform in about five minutes. Blocking gives any user an instant way to tune someone out entirely.

But as I mentioned: my blockers were people I had never tried to follow and never so much as tweeted “hi” at, let alone anything disagreeable, abusive, harassing, or unkind. And I had few to no friends in common with these individuals, making the chance of me being frequently retweeted into their timelines very unlikely. How did these people even know of me, let alone find me odious enough to block me?

And then I learned about the Block Bot. Created by Twitter user @oolon, the Block Bot “automate(s) the blocking for anyone that signs up, so you don’t need to … worry about what trolls are trolling the twittersphere -> they will be removed from your timeline seamlessly,” as its FAQ page states. Subscribe to the Block Bot, and anyone added to the list will automatically be blocked by your account.

Well, isn’t that special? You no longer need to worry about uncomfortable notions getting through your personal social media bubble … you don’t even need to think about it: you just farm out control of your Twitter feed to the crowdsourced notions of what other people think you don’t need to see. I’m sure there’s no possible way this could go wrong…

April 18, 2015

BBC radio finds two of the only people who have never seen Star Wars

Filed under: Britain, Humour, Media — Tags: , , , , — Nicholas @ 05:00

… and one of them is Godfrey Elfwick, who runs a parody Social Justice Warrior twitter account:

Listeners of the BBC World Service’s World Have Your Say programme were treated to a bizarre analysis of the Star Wars franchise today by a caller who claimed that “Dark Raider” was a “racial stereotype” who listened to rap music and “the only female character ends up in a gold space bikini chained to a horny space slug.”

Godfrey Elfwick is a student from Sheffield who regularly fools observers with his parody Twitter account, an off-the-deep-end “social justice warrior” persona that tweets bizarrely and hilariously about racism, sexism, misogyny and other favoured topics of the political Left.

Elfwick attracted the attention of the BBC World Service today, when he tweeted that he had never seen Star Wars. A World Service presenter who was producing a segment in the wake of the recently-released trailer for Star Wars Episode VIII: The Force Awakens took the bait, inviting him onto the programme.

Because of course the BBC can’t tell the difference between an outlandish, obviously fake social-justice obsessed parody account and a normal member of the public.

March 19, 2015

The latest snowstorm in the Maritimes may have been the proverbial straw

Filed under: Cancon — Tags: , , — Nicholas @ 06:52

If the reports from Nova Scotia are typical, the new ice age may have already started in the Maritime provinces:

February 20, 2015

My Twitter word cloud

Filed under: Randomness — Tags: , , — Nicholas @ 04:00

If you’d like to generate one of these for your own (or someone else’s) Twitter account, the instructions are here.

Click to see full-sized at imgur.com

Click to see full-sized at imgur.com

Because I use my Twitter account primarily for auto-posting links to my blog, the word “post” is by far the most common word, followed by “qotd” for my daily quotation posts. After that, it seems pretty representative of what I’ve been blogging about for the last year or so.

January 16, 2015

Dressing up as a North Korean general is racist … even if you’re Korean

Filed under: Asia, Humour, Media — Tags: , , , , , — Nicholas @ 04:00

Margaret Cho gets into hot water with the perpetually offended for dressing up as a North Korean general:

Korean-American comedian Margaret Cho did an impression of a North Korean general at the Golden Globes that many on Liberal Twitter attacked as racist because apparently not even people of Korean descent are allowed to make fun of Kim Jong Un.

In one of many jokes aimed at the recent Sony cyber-hack, Cho wore a Korean general costume and made fun of the lack of spectacle at the event:

“You no have thousand baby playing guitar at the same time. You no have people holding up many card to make one big picture,” she said in a thick accent. “You no have Dennis Rodman.”

Predictably, people went nuts.

The Guardian editor-in-chief Katharine Viner said Cho was “like, totes racist.” Time deputy tech editor Alex Fitzpatrick questioned how anyone could have seen the bit as anything but “broadly racist.” The International Business Times managing editor called the decision to allow it a “bad call.” And that’s just to name a few.

Cho defended herself, tweeting: “I’m of mixed North/South Korean descent — you imprison, starve and brainwash my people you get made fun of by me #hatersgonhate.”

November 30, 2014

Medium.com goes all “Rathergate” on a 1970s LEGO letter

Filed under: Business, Europe, Technology — Tags: , , , , , — Nicholas @ 00:02

I managed to miss the initial controversy about a typographical hoax that might not have been so hoax-y:

According to the website of the Independent newspaper, LEGO UK has verified the 1970s ‘letter to parents’ that was widely tweeted last weekend and almost as widely dismissed as fake. Business as usual in the Twittersphere — but there are some lessons here about dating type.

Lego Letter to Parents circa 1970

‘The urge to create is equally strong in all children. Boys and girls.’ It’s a sentiment from the 1970s that’s never been more relevant. Or was it?

Those of us who produce or handle documents for a living will often glance at an example and have an immediate opinion on whether it’s real or fake. That first instinct is worth holding on to, because it comes from the brain’s evolved ability to reach a quick conclusion from a whole bunch of subtle clues before your conscious awareness catches up. It’s OK to be inside the nearest cave getting your breath back when you start asking yourself what kind of snake.

But sometimes you will flinch at shadows. Why did this document strike us as wrong when it wasn’t?

First, because the type is badly set in exactly the way early consumer DTP apps, and word processor apps to this day (notably Microsoft Word), set type badly — at least without the intervention of skilled users. I started typesetting on an Atari ST, the poor man’s Mac, in 1987. The first desktop publishing program for that platform was newly released, running under Digital Research’s GEM operating system. It came with a version of Times New Roman, and almost nothing else. Me and badly set Times have history.

In the LEGO document, the kerning of the headline is lumpy and the word spacing excessive. The ‘T’ seems out of alignment with the left margin, even after allowing for a lack of optical adjustment. The paragraph indent on the body text has been applied from the start, contrary to modern British typesetting practice; the first line should be full-out. The leading (vertical space between lines of text) is not quite enough for comfort, more appropriate to a dense newspaper column than this short blurb.

There’s also an error in the copy: ‘dolls houses’ needs an apostrophe. Either before or after the last letter of ‘dolls’ would be fine, depending on whether you think you mean a house for a doll or a house for dolls. But it definitely needs to be possessive.

It wasn’t just that the type looked careless. It was that it stank of the careless use of tools that shouldn’t have been available to its creators.

November 7, 2014

The psychological imbalance of Twitter follower relationships

Filed under: Media, Randomness — Tags: , — Nicholas @ 00:02

Several years ago, a friend of mine pointed out that because he read my blog regularly, he felt we had been in contact much more than we actually had (at that point, we hadn’t talked in nearly a year). The same phenomenon occurs in the wider world with Twitter followers who sometimes think they have a relationship with this or that person they follow. @elixabethclaire explains the situation:

September 20, 2014

Russian air activity rises significantly

Filed under: Britain, Cancon, Europe, Military, USA — Tags: , , , — Nicholas @ 11:14

It may just be a co-incidence (or it may be that these intrusions happen all the time but are only occasionally reported), but I fired up my Twitter client this morning, these entries were almost consecutive in my Military list:

Update: CNN talks to a White House military representative about the US and Canadian intercepts.

Two Alaskan-based F-22 fighter jets intercepted two Russian IL-78 refueling tankers, two Russian Mig-31 fighter jets and two Russian Bear long-range bombers, a statement from NORAD said. The Russian planes flew in a loop and returned toward Russia.

Two Canadian CF-18 fighter jets intercepted two Russian Bear long-range bombers in the Beaufort Sea, the statement said.

Though the planes did not enter sovereign territory, the statement said, they did enter the U.S. Air Defense Identification Zone west of Alaska and the Canadian ADIZ, according to a statement.

The ADIZ is a zone of airspace which extends approximately 200 miles from the coastline and is mainly within international airspace, according to the statement. The outer limits of the ADIZ go beyond U.S. sovereign air space.

July 17, 2014

Brilliant Salon parody shut down for being too accurate

Filed under: Humour, Media — Tags: , — Nicholas @ 09:25

One of the funniest parody accounts on Twitter disappeared yesterday:

At approximately 5:50 P.M. EST, it became known that Twitter had shut down @Salondotcom, a hilarious parody of Salon run by The Daily Caller‘s opinion editor, Jordan Bloom, and his roommate, Rob Mariani. @Salondotcom constantly tweeted fake headlines that perfectly aped Salon‘s everyone-is-racist-and-Republicans-are-worse-than-Hitler shtick.

If anything, @Salondotcom was too good: more than once I mistook their parody tweet for the real thing. And I was far from alone in that.

It’s not clear exactly why Twitter shut down @Salondotcom, although the social media service has been known to suspend parody accounts. Still, it’s a shame.

The Twitterverse is currently standing in solidarity with @Salondotcom by using #FreeSalondotcom instead.

Update, 18 July: Tim Cavanaugh has more on the disappointing-but-legit shutdown.

The Twitter parody account @salondotcom got the Royal of the Boot Wednesday evening due to an alleged violation of the microblogging giant’s terms of service. The co-creator of the parody account tells National Review Online that Twitter, which requires such accounts to be clearly marked as parodies in order to protect the stupid, shut the account down.

“Technically we’re in violation of their terms of service for not disclaiming that it is a parody account,” Jordan Bloom, who created @salondotcom with Rob Mariani in June, writes in an e-mail. “But where’s the fun in that? We’re stubborn enough that if it takes a quota of social justice snitches reporting us or whatever, by god we’ll make ’em do it. I suppose we’ll appeal and promise that if they give it back we’ll prominently display our jailhouse tattoos.”

(Disclosure: This reporter worked with Bloom at The Daily Caller, where he is the opinion editor, and I consider Bloom to be among the most redoubtable people in Washington. He is also indefatigable and dauntless.)

June 21, 2014

ISIS displays mastery of modern social media recruiting techniques

Filed under: Media, Middle East, Religion — Tags: , , , , , — Nicholas @ 07:09

Lara Prendergast on the successful techniques of recruiting-by-social-media being used by ISIS propagandists:

Yesterday evening, I returned home, made a cup of tea and slumped down to catch up on the day’s news. A piece on Twitter caught my eye. Posted by Channel 4, it was titled ‘#Jihad: how ISIS is using social media to win support‘. Click. Soon I was learning about how ISIS was calling for global support via a sophisticated social media campaign, branded the ‘one billion campaign’. Click, click. Onto YouTube, where I found graphic videos recorded and uploaded by ISIS members. Click, click, click. Ten minutes later, and I was on Twitter, being recruited by jihadis to come join them.

Clearly, I am not about to head to Syria or Iraq. But I was struck by how quickly I found material asking me to show support and help the cause. If I was an impressionable young Muslim man, perhaps I would have found it alluring. I came across a podcast uploaded by the British jihadi Abu Summayyah al-Britani, which suggested that fighting in Syria was better than playing Call of Duty.

The imagery ISIS promotes is also absorbing, in a dark, sinister way. The black and white flag is the new Jolly Roger; balaclavas and AK47s the new uniform. ‘Come fight with us, brother’ it screams. It looks dangerous and exciting. This belligerent propaganda has zipped round the world at an unprecedented speed. It’s a potent mix of graphic imagery and piratic behaviour blended with a fanatical message. It’s hard not to look, no matter how much you try.

May 26, 2014

It’s fair for the government to track social media activity

Filed under: Cancon, Government, Media — Tags: , , , , — Nicholas @ 09:36

In what might sound like a break with his long-established credentials on surveillance and privacy issues, Michael Geist says it’s fine for the government to track social media:

For most of the past decade, many people concerned with digital rights have used the Internet and social media to raise awareness in the hope that the government might pay closer attention to their views. The Canadian experience has provided more than its fair share of success stories from copyright reform to usage based billing to the Vic Toews lawful access bill. Yet in recent weeks, there has been mounting criticism about the government’s tracking of social media. This post provides a partial defence of the government, arguing that it should be tracking social media activity provided it does so for policy-making purposes.

[…]

With those caveats, I find myself supportive of the government tracking social media activity, if for the purposes of staying current with public opinion on policy, government bills or other political issues. Facebook and Twitter are excellent sources of discussion on policy issues and government policy makers should be tracking what is said much like they monitor mainstream media reports. Too often government creates its own consultation forum that attracts little attention, while the public actively discusses the issue on social media sites. It seems to me that the public benefits when the government pays attention to this discussion. Users that tweet “at” a minister or use a searchable hashtag are surely hoping that someone pays attention to their comment. To see that government officials are tracking these tweets is a good thing, representing a win for individuals that speak out on public policy.

There certainly needs to be policies that ensure that the information is used appropriately and in compliance with the law, but if the current controversy leads to warnings against any tracking of social media, I fear that would represent a huge loss for many groups that have fought to have the government to pay more attention to their concerns.

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