Quotulatiousness

December 14, 2022

PayPal channels its inner Justin Trudeau

Filed under: Business, Cancon, Politics, USA — Tags: , , , , — Nicholas @ 03:00

Canada’s current Prime Minister found a neat work-around to punish peaceful protestors and their small-scale financial backers by getting Canada’s chartered banks to freeze their bank accounts and credit cards. He didn’t bother getting a law or even an Order-in-Council to do this. He merely had the Finance Minister have a friendly chat with the banks’ CEOs and it was a done deal at least for a few hundreds or thousands of Canadians. PayPal clearly admires Justin Trudeau’s forthright moves to crush dissent and — being a financial institution itself — has been doing similar things to wrongthinking individuals and organizations who (used to) use PayPal’s services:

If you’re one of the lucky ones and your account has just been suspended, you can go to customer service, explain your situation and hope that someone gets back to you. If you’ve been banned, you’ll need an attorney to file a subpoena for the internal PayPal documents — simply to learn why you’ve been banned. (Good luck getting unbanned.)

These are entrepreneurs, writers, academics, activists — the very same people PayPal, whose mission is “democratizing financial services”, was meant to empower. 

PayPal won’t say how many of them it has suspended or banned. In June 2021, the Electronic Frontier Foundation and other civil-liberties groups wrote a letter to PayPal and Venmo, calling on them to open up. So far, they have not, said Aaron Terr, director of public advocacy at the Foundation for Individual Rights and Expression.

The people who founded PayPal — the so-called PayPal Mafia — include Peter Thiel, Elon Musk, David Sacks and Max Levchin. All are champions of free speech. All have expressed shock and dismay at what is happening to the company they created. Several founders agreed to talk with The Free Press for this article.

“If the online forms of your money are frozen, that’s like destroying people economically, limiting their ability to exercise their political voice”, Thiel told me. “There’s something about destroying people economically that seems like a far more totalitarian thing.” [Justin Trudeau smiles]

When they launched PayPal, in December 1998, the founders imagined themselves connecting people to the global economy by sidestepping the hefty fees charged by credit-card companies and the inflationary policies of poorly run governments. Early PayPal users had Palm Pilots, and they would beam money from their devices to anyone with an email address. It was especially popular among eBay users. 

“PayPal will give citizens worldwide more direct control over their currencies than they ever had before”, Thiel said at a company meeting, in late 1999. “It will be nearly impossible for corrupt governments to steal wealth from their people through their old means, because if they try the people will switch to dollars or pounds or yen, in effect, dumping the worthless local currency for something more secure.”

Since those early heady days, PayPal has amassed 429 million active accounts. Fifty-eight percent of Americans use PayPal, and in 2021, there were 19.3 billion PayPal transactions. It now has a market valuation of $84 billion. 

But the company that was meant to liberate countless individuals is becoming something else.

Increasingly, it is becoming a police officer. It is deciding what is right and wrong, who gets to be heard, who is silenced. It is locking out of the financial system those people or brands that have slipped outside the parameters of acceptable discourse, those who threaten the consensus of the gatekeepers. The consensus is hard to articulate; it is an ideology lacking clearly defined ideological contours. But the tenets of that consensus are unmistakable: the new progressive politics around race and gender are a force for good, the Covid lockdown was just, the war in Ukraine is noble, and an unfettered exchange of ideas and opinions is an unacceptable threat to all of the above. 

A cynic might say that the original idea, “democratizing financial services”, has been implemented with a capital “D” which makes it all make sense in an American political context.

September 24, 2022

PayPal shuts down the Free Speech Union’s account for some reason

Filed under: Britain, Business, Liberty, Technology — Tags: , , — Nicholas @ 03:00

Ellie Wheatley on PayPal’s arbitrary decision to cut off the Free Speech Union’s account without notice:

The irony of the Free Speech Union’s PayPal account being shut down is that it proves we are in need of the union more than ever.

The online payment company shut down the FSU’s account (thus making it more difficult for people to donate) without any clear explanation as to why it did so. The same was done to its founder, Toby Young, and his online newspaper, the Daily Sceptic.

The shame is, PayPal is an innovative tech company that has made transferring money almost seamless for millions across the world. You can donate money to an organisation within seconds; there’s no faff trying to find your credit card, or having to re-type your details for the twentieth time that week. It’s a brilliant service that has made life easier for many people, businesses and charities. PayPal is not a political company, it’s a tech company worth over $102bn, so why have they been banning other organisations from using their services?

Although PayPal said they couldn’t comment on the decision, they did proclaim that they “weren’t discriminatory”, but is this really true?

Is it unclear whether they shut down these accounts simply because they disagreed with what the FSU and Toby Young stand for. Although PayPal hasn’t clarified what exactly FSU and Toby Young did wrong, it appears that they must have breached their acceptable use policy. This includes myriad of things but the most prominent are hate speech and “misinformation” on topics such as the COVID vaccine.

Hate speech is one thing (although it seems that anything can be deemed offensive and hateful now) but “misinformation” about topics being a breach of policy takes us down a dark and sinister path.

Misinformation is a term that is often used to label content that goes against the elite or prevailing “groupthink” point of view. Questioning mainstream thought is unacceptable, and it breaches Big Tech’s policy, thus you can (and often will) be shut out.

May 4, 2022

From “merely” censoring your words to seizing your funds

Filed under: Business, Liberty, Media, USA — Tags: , , , — Nicholas @ 03:00

Matt Taibbi on PayPal’s recent moves to quash independent media reporting that disagrees with or contradicts the “official story”:

In the last week or so, the online payment platform PayPal without explanation suspended the accounts of a series of individual journalists and media outlets, including the well-known alt sites Consortium and MintPress. Each received a variation of the following message:

Unlike many on the list, Consortium editor Joe Lauria succeeded in reaching a human being at the company in search of details about the frozen or “held” funds referenced in the note. The PayPal rep told him that if the company decided “there was a violation” after a half-year review period, then “it is possible” PayPal would keep the $9,348.14 remaining in Consortium‘s account, as “damages”.

“A secretive process in which they could award themselves damages, not by a judge or a jury,” Lauria says. “Totally in secret.”

Consortium, founded by the late investigative reporter Robert Parry, has been critical of NATO and the Pentagon and a consistent source of skeptical reporting about Russiagate, as well as one of just a few outlets to regularly cover the Julian Assange case with any sympathy for the accused. Ironically, one of the site’s primary themes involves exploring disinformation emanating from the intelligence community. The site has had content disrupted by platforms like Facebook before, but now its pockets are being picked in addition.

This episode ups the ante again on the content moderation movement, toward the world hinted at in the response to the Canadian trucker protests, where having the wrong opinions can result in your money being frozen or seized. Going after cash is a big jump from simply deleting speech, with a much bigger chilling effect. This is especially true in the alternative media world, where money has long been notoriously tight, and the loss of a few thousand dollars here or there can have a major effect on a site, podcast, or paper.

As MintPress founder and executive director Mnar Adley points out, the current era of content moderation — characterized by private platforms either overtly or covertly working with government to identify accounts for censure — really began with PayPal’s historic decision in 2010 to halt donations to Wikileaks. In that case, PayPal acted after receiving a letter from the State Department claiming the site’s activities were illegal.

“PayPal banning donations from WikiLeaks really set up the blueprint for today’s censorship”, Adley says.

March 8, 2014

“If you would like a refund, please contact a fan of my work directly for your money”

Filed under: Business, Law, USA — Tags: , , — Nicholas @ 12:55

Reason‘s Brian Doherty reports on a fascinating Kickstarter campaign by comic artist John Campbell:

For those who think Ayn Rand was just crazily overwrought in the “unrealistic” characters she created to dramatize the anti-capitalist mentality, you might want to see this addendum to the Kickstarter page of comic artist John Campbell, who raised over $50,000 on Kickstarter to publish a book of his comics Sad Pictures for Children.

He got tired of having to mail the books he promised, apparently (believe me, I know that’s a drag) and so decided to burn a copy for every person who asked about where the book they’d been promised was.

The page has a video of him doing the burning.

He has elevated the annoyance of mailing 127 packages to an anti-market rant of marvelous proportion. Excerpts, though whole thing is worth reading, after he talks about how rich people he knew as a kid mistreated a pet rat:

    I got a lot of requests from backers to get books sent before Christmas, which I was able to do for some people. I could not do this for other people before leaving for the holidays, and many of them asked for refunds.

    I refunded them with money I got from selling the original art I made for my webcomic from 2009-2012. This was money I planned to ship orders with. After this happened, I could have made another update explaining I had issued refunds and then tried to sell more things or asked for more shipping money. Instead I thought for a long time about what has been happening…

    If you would like a refund, please contact a fan of my work directly for your money. This is where the money would come from anyway. I am cutting out the middle man.

December 4, 2009

PayPal detects phishing attempt . . . from PayPal

Filed under: Technology — Tags: , , — Nicholas @ 08:34

You know those bogus emails you get pretending to be from PayPal, including poisoned links? If you’re the conscientious type, you forward them on to the anti-phishing folks at PayPal, right? You’ll usually get a response saying something like You’re right, it does look suspicious:

Banks and financial institutions are fond of lecturing customers about the perils of phishing emails, the bogus messages that attempt to trick marks into handing over their login credentials to fraudulent sites. Yet many undo this good work by sending out emails themselves that invite users to click on a link and log into their account rather than going a safer route and telling users to use bookmarked versions of their site.

The problems of the former approach are neatly illustrated by a blog posting by Randy Abrams, a former Microsoft staffer who is now director of technical education at anti-virus firm Eset. Abrams complained about the inclusion of a link in an email from PayPal as it looked rather too much like a phishing email.

I’ve noticed a number of rather more sophisticated phishing attempts in the last couple of weeks, which makes this PayPal error all the more dangerous . . . because it lowers peoples’ wariness about other legitimate-seeming messages.

July 22, 2009

Further adventures with eBay, now with extra PayPal goodness

Filed under: Economics — Tags: , — Nicholas @ 10:27

Jon had an unhappy experience buying an old magazine on eBay (see here). It apparently got even better, once PayPal entered the picture:

Remember the magazine I told you about? The one with the $12 shipping?

It gets better.

I have a PC Financial chequing account associated with my PayPal account so that I can get money out of PayPal and into my bank. I do not keep any money in this account as I don’t want PayPal sneaking off with anything. Turns out that not keeping money in there was a bad idea.

When I paid for the magazine, PayPal first tried to use the BANK ACCOUNT, rather than my Visa, to pay for the purchase. The transaction was declined by PC Financial and I was charged a $40 NSF fee.

Forty. F**king. Dollars.

I just paid forty dollars to have Galen Weston f**k my ass.

PayPal then went ahead and billed my Visa for the transaction, which I what I expected them to do in the first place.

When the f**k did PayPal change how they fund transactions? They have ALWAYS billed my Visa for purchases — they have NEVER tried to pull the amount from my bank account before. I this something they have changed recently, or what?

Total cost for the magazine so far: $54.19

Expensive magazine! I asked if it was okay to post the follow-on to the original story and he wrote:

Be sure to highlight the bit about Galen Weston and my ass.

I know it’s not really his bank — it’s CIBC — but it’s his brand. Which somehow makes it even more of a rip-off.

Humph.

[. . .]

About funding the account: it turns out that what I experienced is their new default when you have a bank account associated with your PayPal account. I don’t recall being notified of that, so it’s my own damn fault for not reading the fine print, but still — that sort of change in behavior should not happen automatically.

[. . .]

Total cost for the magazine: $56.28.

Oh — on shipping: I looked up the shipping cost for the USPS Flat Rate Envelope the guy used. His surcharge was only $2.00 — the actual postage was, indeed, over ten bucks. Does not really make me feel all that much better, but I guess the guy was not really being a total jerk about it.

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