Quotulatiousness

September 22, 2012

The “joy” of data-capped, throttled internet access

Filed under: Business, Cancon, Technology — Tags: , , , — Nicholas @ 09:13

Welcome to Canada:

Blogger Stephanie Morrow has complained about data caps in Canada for a while now. The details of her situation show just how hard it can be to get faster internet even if you are willing to pay for it:

    My monthly data cap at the moment is 80 gigs. I pay just over $100 CA for 80 gigs a month, and $2 CA per gig over my cap. Understandably, 80 gigs is not that much, especially if you play multiple games or download a lot of games on Steam, watch Netflix, have a PlayStation 3, Xbox, 3DS, iPad or iPhone like we do. Sadly, there are not a lot of other options. We have two major ISP companies in the city that work this way (there’s no such thing as unlimited here in Canada from these two ISPs), and then there are a handful of smaller ISPs that do offer unlimited but at a greatly reduced speed.

    So, I had to make the sacrifice. Did I want an unlimited cap when I’d barely able to download anything because it would take weeks and weeks, or did I want a cap and be able to download at the speed of light? The cap is a harsh mistress, not to mention that everything peer-to-peer gets throttled. That means no free-to-play games for me because they typically download via a peer-to-peer method that gets throttled. I was unable to do my job while using internet from Rogers, one of the major companies here. I had no choice but to switch to a smaller company or give up my job. I wrote to the companies about this situation but didn’t hear anything back.

That’s a pretty amazing story. I remember the speeds I got when I used another cable company, and I remember just how bad it felt to have to set a game to download overnight. Stephanie goes on to update the situation on her Google + blog, noting that the company she is with is one of the worst throttlers in the country. She quotes TechVibes:

    In 2010, Shaw throttled 14% of users and Bell throttled 16% of users. Rogers? The Toronto-based telco throttled a startling 78% of users, and this number has surpassed 90% during some quarters since 2008.

Again, it can be hard for many of us to imagine having such a limited connection, but I hear from players all the time who have such issues. Is internet access a human right, as declared by the United Nations? Do players have a right to the internet, even if they are using the connection mainly for gaming? I’d have to say yes simply because there are so many common advantages that come with internet access, access that provides information not only about one’s social network but local weather problems, health issues… the list goes on and on. The internet is now so much a part of our lives that we forget just how much we need it.

It’s a very rare month that I don’t get a bandwidth warning from Rogers…

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